Mercure Mannheim Am Rathaus

Property class: 3.5

Choose dates to view prices

Reviews

8.8 out of 10
Excellent
At Mercure Mannheim Am Rathaus, you can look forward to a terrace, a garden, and a bar. Be sure to enjoy a meal at RELAX, the on-site restaurant. Stay connected with free in-room WiFi.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk, a television, and a suitcase.

Superior Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk with a TV, a chair, a suitcase, and a window with curtains.

Superior Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk, a television, and a suitcase.

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk with a TV, a chair, a suitcase, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Privilege, Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk with a TV, a chair, a suitcase, and a window with curtains.

Privilege, Room, 1 Queen Bed, Non Smoking

  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet
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About the area

Located in Mannheim City Centre, a neighborhood in Mannheim, Mercure Mannheim Am Rathaus is near a train station and near the beach. Carl-Benz Stadion and Feldbahn at the Technoseum are local attractions and those in the mood for shopping can visit Maimarkt Mannheim and Maximilianstrasse. Pinocchio Indoor Kinderpark and Planetarium Mannheim are also worth visiting. Visit our Mannheim travel guide
Map
F7, 5-13, Mannheim, BW, 68159

What's nearby

  • A historic building with a central clock tower and a flag.
    University of Mannheim
    6 min walk - 0.6 km
  • A historic church with multiple domes and a bell tower, surrounded by trees and modern buildings.
    Mannheim Jesuit Church
    9 min walk - 0.8 km
  • A large, symmetrical building with a central clock tower and arched windows.
    Mannheim Palace
    10 min walk - 0.9 km
  • A historic tower with a dome and statue, surrounded by lush green trees.
    Mannheim Water Tower
    16 min walk - 1.4 km
  • Mannheim City Hall
    3 min walk - 0.3 km

Getting around

  • Mannheim Handelshafen Station
    9 min walk
  • Rosengarten Tram Stop
    15 min walk
  • Mannheim (MHG)
    17 min drive

Restaurants

  • Uzun Tasfirini - Steinofen Pide Restaurant
    3 min walk
  • Henriette Burger Bar
    5 min walk
  • Filmriss
    5 min walk
  • Luuc - cafe deli wein
    2 min walk
  • Taproom Jungbusch
    5 min walk

About this property

Mercure Mannheim Am Rathaus

  • Hotel located in Mannheim City Centre
  • A terrace, a garden, and a bar are just a few of the amenities provided at Mercure Mannheim Am Rathaus. Be sure to enjoy a meal at RELAX, the on-site restaurant. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
    • Express check-in, a banquet hall, and luggage storage
    • Smoke-free premises, a vegetable garden, and a front-desk safe
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 150 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls.
  • Other conveniences in all rooms include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • 66-cm LCD TVs with satellite channels
    • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RELAX

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2002
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 66-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 4.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Covered self parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Frequently asked questions

Is Mercure Mannheim Am Rathaus pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Mannheim Am Rathaus?

As of Sept 25, 2026, prices found for a 1-night stay for 2 adults at Mercure Mannheim Am Rathaus on Oct 16, 2026 start from CA $101, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 19 per day.

What time is check-in at Mercure Mannheim Am Rathaus?

Check-in start time: 3 PM; Check-in end time: 5:00 AM.

What time is check-out at Mercure Mannheim Am Rathaus?

Check-out is at noon.

Where is Mercure Mannheim Am Rathaus located?

Located in Mannheim City Centre, this hotel is within a 5-minute walk of Mannheim City Hall and Jüdische Gemeinde Mannheim. Museum Zeughaus and University of Mannheim are also within 10 minutes. Rosengarten Tram Stop is 15 minutes by foot and MA Central Station Tram Stop is 22 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Mannheim Am Rathaus Reviews

8.8

Excellent

9.2

Cleanliness

7.8

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 481 out of 957 reviews
Rating 8 - Good. 399 out of 957 reviews
Rating 6 - Okay. 54 out of 957 reviews
Rating 4 - Poor. 11 out of 957 reviews
Rating 2 - Terrible. 12 out of 957 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besonders möchte ich mich bedanken bei Frau Daniel für Ihre hilfsbereite und freundliche Art. Sie war sehr bemüht uns eine Lösung anzubieten soweit es ihr gelungen ist. Wir haben uns als Familie sehr wohl gefühlt. Vielen Dank.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war top! Immer hilfsbereit und sehr freundlich.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhige Lage, freundliches Personal
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, roomy rooms, AC worked silently and well in the summer heat.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located. Walkable city center, calm neighborhood. Lots of restaurants in close proximity.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pocos aparcamientos alrededor del hotel
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Komplett zufrieden!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Comfortable bed, clean and safe. Good size room, could do with more lighting. Very pleasant place to stay in.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Das Zimmer war sauber und ruhig, das Personal freundlich und hilfsbereit. Leider war das Doppelbett etwas durchgelegen, und man musste es immer wieder zusammenschieben, da es auseinandergerutscht ist. Insgesamt dennoch ein angenehmer Aufenthal
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pratique Visite à Speyer Petit déjeuner
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great rooms and near the city centre.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service
Schöner Foyer und Bar. Alles sehr sauber, auch das Zimmer! Die Preise in der Hotelbar sind ganz okay, wenn man sich nicht aus Versehen einen Wein bestellt. Absolut zu teuer. Das Bad im Zimmer ist wie ein Kühlhaus gefliest,,, steril, einfallslos und wohl schon älter. Wie auch der versaute und löchriger Teppich auf der zweiten Etage. Zum Personal kann man nur gratulieren! Höflich und stets bemüht einem weiterzuhelfen!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ja. Perfekt
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Personal sehr nett und hilfsbereit. Zimmer geräumig und sauber.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness
La chambre était bien, le personnel courtois mais pas plus pas très chaleureux. Il fait le minimum. Pas de room service en chambre ! C'est au client d'aller chercher son repas ! Pas très appréciable.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Alles in Ordnung
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Sehr zentral gelegen. Die Zimmer sind in die Jahre gekommen. Aber sehr sauber
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Zimmer vlt mehr lüften und bessere Kissen und Decke wäre auch Super ansonsten war es sehr gut angenehm Stadtnah
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr nettes Personal!
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Zimmer tadellos, Personal freundlich
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Zeer behulpzaam bij checkin, schone kamer en een erg goed bed… stil.. Vriendelijk fijn personeel in de bar
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Fine room
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Das war alles gut , gute Parkmöglichkeit, Zimmer und Frühstück gut
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
C’est très bien passé hôtel, il est propre
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, room comfort
Two small sheets for a two persons big bed was a bad surprise to sleep well.
Stayed 1 night in Nov 2025