Title: The Exchange Regency Residence Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=5256110&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Exchange Regency Residence Hotel Family-friendly fun awaits with mini golf and arcade games at this Ortigas Center hotel where both kids and adults find activities to enjoy ## Photo gallery for The Exchange Regency Residence Hotel ![Premium bedding, in-room safe, individually decorated - The Exchange Regency Residence Hotel (Pasig)](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/529be64c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/95802b41-b230-4667-8efa-cfd3e97d3ae4-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Property entrance - The Exchange Regency Residence Hotel (Pasig)](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/2df74424.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Exchange Regency Residence Hotel (Pasig)](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/be775998.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - The Exchange Regency Residence Hotel (Pasig)](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/d0f80e9f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At the heart of Ortigas Center, The Exchange Regency Residence Hotel offers a fun retreat for all. Enjoy mini golf, unwind in the sauna or steam room with a massage, and indulge in delicious meals at one of two on-site restaurants. With an outdoor pool, children's pool and playground to keep kids entertained plus high-speed WiFi to stay connected. ## Reviews 7.0 Good ## Popular amenities - Pool - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=5256110&PinnedHotelID=5256110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=5256110&PinnedHotelID=5256110&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=5256110&PinnedHotelID=5256110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=5256110&PinnedHotelID=5256110&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=5256110&PinnedHotelID=5256110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=5256110&PinnedHotelID=5256110&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=5256110&PinnedHotelID=5256110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=5256110&PinnedHotelID=5256110&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 14 of 14 rooms ### View all photos for Deluxe Premium Queen ![Deluxe Room](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/1334bcfe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Premium Queen ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Refrigerator HDTV Hypo-allergenic bedding Premium bedding - 269 sq ft - City view - Sleeps 4 - 1 Queen Bed ### View all photos for Premier Queen ![In-room dining](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/83499ef4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Queen 8.0 Very good 1 review ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Refrigerator HDTV Hypo-allergenic bedding Premium bedding - 377 sq ft - City view - Sleeps 4 - 1 Queen Bed ### View all photos for Suite ![Suite](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/0196faed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchenette Full-sized refrigerator/freezer HDTV - 694 sq ft - 2 bedrooms - City view - Sleeps 6 - 1 Queen Bed and 1 Double Bed ### View all photos for Deluxe Premium Twin ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/529be64c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Premium Twin ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Refrigerator HDTV Hypo-allergenic bedding Premium bedding - 269 sq ft - Sleeps 4 - 2 Twin Beds ### View all photos for Premier Twin ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/fd2cd2e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Twin ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Refrigerator HDTV Hypo-allergenic bedding Premium bedding - 377 sq ft - Sleeps 4 - 2 Twin Beds ### View all photos for Deluxe Classic Twin ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/529be64c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Classic Twin ### Highlights Individually furnished Individually decorated Air conditioning Refrigerator HDTV Hypo-allergenic bedding Premium bedding Private bathroom - 269 sq ft - City view - Sleeps 4 - 2 Twin Beds ### View all photos for Deluxe Classic Queen ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/81339107.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Classic Queen ### Highlights Individually furnished Individually decorated Air conditioning Refrigerator HDTV Hypo-allergenic bedding Premium bedding Private bathroom - 269 sq ft - City view - Sleeps 4 - 1 Queen Bed ### Deluxe Premium Queen - Sleeps 2 ### View all photos for Premier Queen ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/5b911a55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Queen - Sleeps 2 ### View all photos for Premier Twin ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/dfd78d47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Twin - Sleeps 2 ### View all photos for Deluxe Premium Twin ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/e6804284.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Premium Twin - Sleeps 2 ### View all photos for Deluxe Classic Twin ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/0a5b5000.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Classic Twin - Sleeps 2 ### View all photos for Deluxe Classic Queen ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/6f0ba750.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Classic Queen - Sleeps 2 ### View all photos for Suite ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5260000/5256200/5256110/3405d4a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FManila-Hotels-The-Exchange-Regency-Residence-Hotel.h5256110.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FManila-Hotels-The-Exchange-Regency-Residence-Hotel.h5256110.Hotel-Information) ## About the area Located in Ortigas Center, a neighborhood in Pasig, The Exchange Regency Residence Hotel is in a shopping district and near a metro station. SM Megamall and Bonifacio High Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rizal Park and Manila Bay. Traveling with kids? Make time for Manila Ocean Park, or check out an event or a game at Smart Araneta Coliseum. Spend some time exploring the area's activities, including golfing. [Visit our Pasig travel guide](https://www.expedia.ca/Pasig.dx179436) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C14.58292%2C121.06356&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=snZ1CGWxXdus9cHFG2vUPdfRptk=) Exchange Road Corner Meralco Avenue, Ortigas Center, Pasig, Manila, 1605 ### What's nearby - Ayala Malls The 30th \- 2 min walk \- 0.2 km - SM Megamall \- 8 min walk \- 0.7 km - Estancia at Capitol Commons \- 8 min walk \- 0.7 km - Shangri-La Mall \- 11 min walk \- 1.0 km - Robinsons Galleria Mall \- 11 min walk \- 1.0 km ### Getting around - Manila Paco Station - 8 min drive - Ortigas Avenue Station - 17 min walk - Ninoy Aquino Intl. Airport (MNL) - 39 min drive ### Restaurants - ‪One Café and Events Place - ‬2 min walk - ‪One Lounge - ‬2 min walk - ‪Starbucks - ‬4 min walk - ‪Serenitea - ‬1 min walk - ‪Mooters - ‬3 min walk ## About this property ### The Exchange Regency Residence Hotel Family-friendly hotel near SM Megamall At The Exchange Regency Residence Hotel, you can look forward to a grocery/convenience store, mini golf, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and kids' meals. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool and a children's pool, along with sun loungers - Free self parking - Local cuisine breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a banquet hall - Concierge services, free newspapers, and an elevator Room features All 216 individually furnished rooms boast thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Other amenities include: - Hypo-allergenic bedding and rollaway/extra beds (surcharge) - Showers and soap - 32-inch HDTVs with premium channels - Daily housekeeping, desks, and phones ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/9000000/8740000/8738400/8738359/fdce1b2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Privato Ortigas Ortigas Center - Pool - Parking included - Free WiFi - Restaurant 7.8 Good 279 reviews CA $39 CA $45 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=8738359&PinnedHotelID=8738359&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/93000000/92330000/92322200/92322104/6cd2008d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wynwood Hotel Ortigas Center - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 162 reviews CA $89 CA $112 total includes taxes & fees Jan 23 - Jan 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=92322104&PinnedHotelID=92322104&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast meal](https://images.trvl-media.com/lodging/2000000/1970000/1967300/1967295/4868b6bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Malayan Plaza Ortigas Center - 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Free WiFi - Air conditioning - Breakfast available - Parking available 7.8 Good 276 reviews CA $43 CA $52 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=9842511&PinnedHotelID=9842511&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - 24-hour roundtrip airport shuttle (surcharge) - Free self parking on site ### Food and drink - Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: PHP 400 for adults and PHP 250 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Cuisine-Chef and Brewer - Tullys ### Things to do - Arcade/game room - Billiards/pool table - Children's pool - Gym - Mini golf - Outdoor pool - Playground - Sauna - Steam room ### Family friendly - Arcade/game room - Children's pool - Grocery/convenience store - Laundry facilities - Mini golf - Outdoor pool - Playground - Rollaway/extra bed (surcharge) ### Conveniences - ATM - Free newspapers in lobby - Grocery/convenience store - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - 1,475 square feet of conference space - Meeting room ### Outdoors - Pool loungers ### Spa - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Elevator - Grab bar near toilet - Wheelchair accessibility - Wheelchair-accessible path of travel ### More - 1 building - 40 floors - Art Deco architecture - Banquet hall - Built in 2012 - Designated smoking areas ## Room amenities ### Bedroom - Hypo-allergenic bedding - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Shower - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch LED TV with premium digital channels ### Food and drink - Free bottled water ### More - Air conditioning - Desk - Free local calls - Individual decor - Individual furnishings - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:00 PM Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 8:00 AM - 5:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for PHP 1500.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: PHP 1000 per night We have included all charges provided to us by the property. ### Optional extras - Fee for local cuisine breakfast: approximately PHP 400 for adults and PHP 250 for children - Airport shuttle fee: PHP 1500 per vehicle (one way) - Rollaway bed fee: PHP 1500.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Parking height restrictions apply Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision ### Property is also known as Exchange Regency Exchange Regency Hotel Exchange Regency Residence Exchange Regency Residence Hotel Exchange Regency Residence Hotel Pasig Exchange Regency Residence Pasig Exchange Residence Hotel Regency Exchange Regency Exchange Hotel Regency Residence Hotel Exchange Regency Resince Pasi The Exchange Regency Residence The Exchange Regency Residence Hotel Hotel The Exchange Regency Residence Hotel Pasig The Exchange Regency Residence Hotel Hotel Pasig ## Frequently asked questions ### Does The Exchange Regency Residence Hotel have a pool? ### How much does it cost to stay at The Exchange Regency Residence Hotel? ### Is The Exchange Regency Residence Hotel pet-friendly? ### How much is parking? ### What time is check-in at The Exchange Regency Residence Hotel? ### What time is check-out at The Exchange Regency Residence Hotel? ### Does The Exchange Regency Residence Hotel provide a shuttle to the airport? ### Where is The Exchange Regency Residence Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Exchange Regency Residence Hotel Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.2 Cleanliness ### 7.6 Location ### 7.6 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 136 8 - Good 274 6 - Okay 206 4 - Poor 83 2 - Terrible 59 ## Reviews ### 10/10 Excellent #### Claudine Dec 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Housekeeping maintained the cleanliness of our room. Kept our coffee, tea, and water stacked every time and staff members are polite and helpful. ##### Claudine Stayed 3 nights in Dec 2025 ### 6/10 Okay #### dean Dec 5, 2023 Liked: Staff & service Staff were very helpful. Its a old property though, so there were a lot of small things that needed fixing. ##### dean Stayed 7 nights in Nov 2023 ### 4/10 Poor #### KEIR Aug 9, 2024 Liked: Staff & service, amenities Disliked: Cleanliness First off, i wouldnlike to state my review has absolutely nothing to do with the staff as they did their best tobtry and resolve a bad situation. Amenities are good. Staff is great. Elevators are horrible. They can take up to 25 minutes to arrive as there are only 3 elevators for the whole tower and one of them was not servicing the hotel. Lastly, the sheer number of cockroaches is overwhelming. Staff is aware as they state that even though they do regular pest control, they cannot control whst the people in the apartments do. Even though i had my room sprayed twice, the cockroaches persisted. In the bathroom, on the desk, on the nightstands... EVERYWHERE! ##### KEIR Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Maria Jocelyn Nov 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Housekeeping staffs are courteous and do a good job maintaining clean room. Receptionists are courteous, friendly and knowledgeable on things when you ask something Security Guards- Helpful, Courteous and Friendly. Hotel is very clean. My negative comments: air conditioning a little noisy; TV minimal tv shows in English; found cockroaches in my room but hotel sent pesticide asap. No face towels and hand towels provided. ##### Maria Jocelyn Stayed 13 nights in Oct 2025 ### 4/10 Poor #### Arlene Dec 24, 2025 Disliked: Cleanliness, amenities, property conditions & facilities There was no tea in the room and when I requested for 1 they said they dont give out tea, even when there was a sign saying free complimentary coffee and tea. Its was noisy and dusty due to maintenance works and the jacuzzi wasnt working, in which staff said it hasnt been working for almost 1 year. The corridors also smelled damp. ##### Arlene Stayed 1 night in Dec 2025 ### 6/10 Okay #### Anatalie Mar 29, 2025 Liked: Staff & service, property conditions & facilities Good and affordable ##### Anatalie Stayed 4 nights in Mar 2025 ### 8/10 Good #### Verified traveller Feb 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good option around East Ortigas. ##### Verified traveller Stayed 1 night in Jan 2025 ### 6/10 Okay #### alper Feb 17, 2024 Liked: Cleanliness, staff & service Disliked: Amenities Nice place ##### alper Stayed 4 nights in Feb 2024 ### 8/10 Good #### Noriki Aug 29, 2025 I don’t feel any inconvenience. ##### Noriki Stayed 1 night in Aug 2025 ### 8/10 Good #### Nina Krishna Jan 2, 2023 The hotel has a good location, near malls and restaurants. However, it’s an old hotel and need some remodeling to maintain condition of the rooms and its amenities. Overall, the value for the price is okay ##### Nina Krishna ### 2/10 Terrible #### Gerald Oct 2, 2022 Disliked: Cleanliness, amenities, property conditions & facilities Old and very unkept hotel. Very embarrassing.... Check in at you own risk. ##### Gerald Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### Armando May 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Annual solo visit I was just concerned about the bathroom shower head It needs to be fixed or replaced for a new one ##### Armando Stayed 4 nights in Jan 2024 ### 4/10 Poor #### estelita Mar 6, 2024 Disliked: Cleanliness, property conditions & facilities Small cockroaches everywhere. ##### estelita Stayed 2 nights in Feb 2024 ### 4/10 Poor #### Nauvarat Dec 3, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities #### Really!!! So many cockroaches. We killed at least 20/30 of them. This is first time experience for us for the past 8/9 years with Hotel.com. It’s not like reg hotels. No bell boy available before 6 am. ##### Nauvarat Stayed 3 nights in Nov 2024 ### 4/10 Poor #### Gilberto Jul 23, 2025 Disliked: Staff & service, amenities, property conditions & facilities Microwave was in the photo of my premium room and it was not provided in my room, only for premier rooms Took staff 50 mins to fulfill my request of heating my meal with their staff microwave Fridge was set to 7 temp, it froze my items, nearly exploded my 2 reusable bottles The door to my unit was possibly tampered with as on my 2nd day I nor the front desk staff could open it without a specialist coming to replace the door The tv remote buttons are not accurate and confusing Stay away from here ##### Gilberto Stayed 3 nights in Jul 2025 ### 2/10 Terrible #### Sean Aug 23, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities I saw lots of small cockroaches, our pillows are dirty, safety box was broken , kettle was broken so I couldn’t make my coffee over all we are not comfortable to where we stay at :( ##### Sean Stayed 5 nights in Aug 2023 ### 8/10 Good #### Verified traveller Oct 25, 2022 Liked: Staff & service, property conditions & facilities, room comfort #### Not bad but could be cleaner There was a kitchen but no detergent or cleaning supplies, so we dare not use the cutlery and tableware ##### Verified traveller Stayed 3 nights in Oct 2022 ### 6/10 Okay #### Darwin Dec 3, 2022 Liked: Staff & service Disliked: Cleanliness Please make your towels are cleaned properly. It smells bad. ##### Darwin ### 2/10 Terrible #### GeumRan Oct 19, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 정말별루입니다 Worst accommodation/Clean conditions are cockroaches roaming around, the bed is partially springy and one side is off, so I gave them a room. When I asked them to change it, they replaced the bed mat with something smaller than the original size after 2 hours. The trip was a mess because there was no room cleaning at all after 2 days ![벽쪽곰팡이와 바퀴벌레나옮](https://a.travel-assets.com/ugc/hotel-reviews/9D2EF252F16452662DED5F974E03CAB9580B73E61729347745882.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D4B1DFCCBECFE53B2906E155D31E469C6F376AB61729347745499.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### GeumRan Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Trevor Apr 27, 2025 Disliked: Cleanliness, property conditions & facilities Not recommended anymore. Sky box wasn't working No soap when I arrived yet room was supposed to have been cleaned and was a late arrival so plenty of time. No complimentary coffee or tea but they had a sign say otherwise. Bathroom light switch dirty, not ever cleaned. Toilet roll holder dirty Made up room and took away 2nd towel and still didn't provide coffee or tea. Shower was difficult to adjust, from burning hot to cool. Never got that right ##### Trevor Stayed 2 nights in Apr 2025 ### 8/10 Good #### kimi Dec 9, 2025 トイレが詰まったのが嫌だった。 シャワーが狭すぎる。 それ以外はよかったです！ ##### kimi Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### GILLES Jul 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Seul petit reproche, la chambre est exiguëe.sinon, le reste est excellent ##### GILLES Stayed 3 nights in Jul 2025 ### 8/10 Good #### Dart Aug 27, 2024 Disliked: Property conditions & facilities ! ##### Dart Stayed 1 night in Aug 2024 ### 4/10 Poor #### Kenni Feb 13, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Dårlig komfort. Manglede ordentlig rengøring, sengen alt for lille og dårlig at sove i. ##### Kenni Stayed 3 nights in Feb 2024 ### 6/10 Okay #### Guilbert May 6, 2022 Liked: Staff & service Disliked: Property conditions & facilities As to the location: It’s ok just near to we where to go, however we are disappointed of the cockroaches rooming around mostly at the comfort room ##### Guilbert Stayed 3 nights in May 2022 ## Expedia's Latest Trends ### Hotels > [Dusit Thani Manila](https://www.expedia.ca/Manila-Hotels-Dusit-Thani-Manila.h24407.Hotel-Information) > > [City Garden GRAND Hotel](https://www.expedia.ca/Manila-Hotels-City-Garden-GRAND-Hotel.h8413722.Hotel-Information) > > [Ascott Makati](https://www.expedia.ca/Manila-Hotels-Ascott-Makati.h531243.Hotel-Information) > > [Makati Diamond Residences](https://www.expedia.ca/Manila-Hotels-Makati-Diamond-Residences.h9476361.Hotel-Information) > > [Seda Vertis North Quezon City](https://www.expedia.ca/Manila-Hotels-Seda-Vertis-North.h17879410.Hotel-Information) > > [Golden Phoenix Hotel Manila](https://www.expedia.ca/Manila-Hotels-Golden-Phoenix-Hotel-Manila.h10438243.Hotel-Information) > > [The Heritage Hotel Manila](https://www.expedia.ca/Manila-Hotels-The-Heritage-Hotel-Manila.h17999.Hotel-Information) > > [City of Dreams - Nobu Hotel Manila](https://www.expedia.ca/Manila-Hotels-City-Of-Dreams-Nobu-Hotel-Manila.h9796870.Hotel-Information) > > [Diamond Hotel Philippines](https://www.expedia.ca/Manila-Hotels-Diamond-Hotel-Philippines.h6813.Hotel-Information) > > [Hyatt Regency Manila, City of Dreams](https://www.expedia.ca/Manila-Hotels-Hyatt-Regency-Manila.h8970734.Hotel-Information) > > [Hotel 101 - Manila](https://www.expedia.ca/Manila-Hotels-Hotel-101-Manila.h13343622.Hotel-Information) > > [Okada Manila](https://www.expedia.ca/Manila-Hotels-Okada-Manila.h19783861.Hotel-Information) > > [Holiday Inn & Suites Makati by IHG](https://www.expedia.ca/Manila-Hotels-Holiday-Inn-Suites-Makati.h5309110.Hotel-Information) > > [Bayview Park Hotel Manila](https://www.expedia.ca/Manila-Hotels-Bayview-Park-Hotel-Manila.h522347.Hotel-Information) > > [Seda Bonifacio Global City](https://www.expedia.ca/Manila-Hotels-Seda-Bonifacio-Global-City.h5943256.Hotel-Information) > > [Coro Hotel](https://www.expedia.ca/Manila-Hotels-Coro-Hotel.h39450089.Hotel-Information) > > [The Peninsula Manila](https://www.expedia.ca/Manila-Hotels-The-Peninsula-Manila.h1131.Hotel-Information) > > [F1 Hotel Manila](https://www.expedia.ca/Manila-Hotels-F1-Hotel-Manila.h4821527.Hotel-Information) > > [The Manila Hotel](https://www.expedia.ca/Manila-Hotels-The-Manila-Hotel.h24224.Hotel-Information) > > [Edsa Shangri-La, Manila](https://www.expedia.ca/Manila-Hotels-Edsa-Shangri-La.h18171.Hotel-Information) > > [Hotel H2O](https://www.expedia.ca/Manila-Hotels-Hotel-H2O.h2402109.Hotel-Information) > > [New World Makati Hotel](https://www.expedia.ca/Manila-Hotels-New-World-Makati-Hotel.h19898.Hotel-Information) > > [Park Inn by Radisson North Edsa](https://www.expedia.ca/Manila-Hotels-Park-Inn-By-Radisson-North-Edsa.h36795539.Hotel-Information) > > [Fairmont Makati](https://www.expedia.ca/Manila-Hotels-Fairmont-Makati.h5360270.Hotel-Information) > > [TRYP by Wyndham Mall of Asia Manila](https://www.expedia.ca/Manila-Hotels-TRYP-By-Wyndham-Mall-Of-Asia-Manila.h19926927.Hotel-Information) > > [Grand Hyatt Manila](https://www.expedia.ca/Manila-Hotels-Grand-Hyatt-Manila.h18618174.Hotel-Information) > > [Seda Residences Makati](https://www.expedia.ca/Manila-Hotels-Seda-Residences-Makati.h34751424.Hotel-Information) > > [Conrad Manila](https://www.expedia.ca/Manila-Hotels-Conrad-Manila.h11980032.Hotel-Information) > > [Novotel Manila Araneta City Hotel](https://www.expedia.ca/Manila-Hotels-Novotel-Manila-Araneta-City-Hotel.h10613727.Hotel-Information)