Executive Double or Twin Room
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Reviews of Midas Hotel & Casino

4 out of 5
Midas Hotel & Casino
2702 Roxas Boulevard, Pasay, Manila

Reviews

7.8

Good

Rating 10 - Excellent. 196 out of 632 reviews" "
Rating 8 - Good. 260 out of 632 reviews" "
Rating 6 - Okay. 97 out of 632 reviews" "
Rating 4 - Poor. 52 out of 632 reviews" "
Rating 2 - Terrible. 27 out of 632 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Duane

Liked: Amenities
I had a very good stay and the staff was great. Thank you!
Stayed 1 night in Apr 2024

2/10 Terrible

Christopher

Stayed 1 night in Dec 2023

6/10 Okay

Carlos, Hagatna

Stayed 2 nights in Dec 2023

8/10 Good

Juvy

Travelled with family
Liked: Amenities
Stayed 3 nights in Dec 2023

8/10 Good

Ross

Liked: Cleanliness, staff & service
I like the convivence of a money changer onsite.

10/10 Excellent

Kenneth, Colorado Springs

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and quiet. The room was large and bed was firm and comfortable. Staff were very friendly and willing to assist.
Stayed 1 night in Dec 2023

2/10 Terrible

Stephen

Stayed 2 nights in Oct 2023

4/10 Poor

Sarrah, Vancouver

Disliked: Cleanliness, staff & service, property conditions & facilities
not worth my money for the price. It say on the description 4star hotel but it is not a 4 star hotel
Stayed 2 nights in Oct 2023

6/10 Okay

Laith

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff very friendly, close to the shopping area.
Stayed 5 nights in Oct 2023

2/10 Terrible

Eng Keong

Stayed 3 nights in Sep 2023

10/10 Excellent

Edmund

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff. Not 4 star on American standard
Hotel is nice. For sure not a 4 star hotel. Staff nice and friendly. Construction was going on in the hotel at time of stay.
Stayed 2 nights in Sep 2023

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Convinient stay
Stayed 1 night in Sep 2023

8/10 Good

Dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kudos to all staff
Stayed 1 night in Aug 2023

8/10 Good

Philip

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing l did not like was the mini fridge did not work.
Stayed 13 nights in Aug 2023

4/10 Poor

Yukio

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
First day I got the 4th floor room , AC controller doesn’t work and too cold also too much moisture in the room and dirty,uncomfortable to stay.I request to change a room ,it takes 9 hours to wait. I never have experience like that, I will not stay at this hotel anymore.
Stayed 2 nights in Aug 2023
Response from Midas Team on Aug 10, 2023
Thank you for sharing your feedback following your recent visit to Midas Hotel and Casino.We would like to apologize for falling short of meeting your expectations. This is certainly not the experience we wished for you to have.

8/10 Good

GREGG DANIEL

Stayed 1 night in Jul 2023
Response from Midas Team on Aug 2, 2023
We would like to express our gratitude for staying with us, and for taking the time to rate our property and services. We look forward to welcoming you again. Stay in touch.

8/10 Good

Laith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good but not many shops close by . Bed wasn't too comfortable.
Stayed 1 night in Jul 2023
Response from Midas Team on Jul 4, 2023
We thank you for staying with us, and we are grateful as well for sharing your feedback on your recent visit to Midas. We truly appreciate your effort in giving your comments as we deem all these important in continuing to improve our brand.Thank you again and we look forward to welcoming you back here at Midas.

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good place to stay
Stayed 12 nights in May 2023
Response from Midas Team on Jun 8, 2023
Thank you for your review, we are delighted to welcome you back and to learn how much you have always enjoyed your stay at Midas Hotel and Casino. We look forward to sharing your kind words with all our staff. It was a pleasure to have you again with us and we hope you will visit us again soon.

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
staff.
Stayed 5 nights in May 2023
Response from Midas Team on May 18, 2023
We would like to express our gratitude for staying with us, and for taking the time to rate our property and services. We look forward to welcoming you again. Stay in touch.

8/10 Good

Clarence J, Hyattsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Midas Hotel Casino was a wonderful place to vacation on my honeymoon (with the exception of (Elai). I had a wonderful time with my new wife. The staff was exceptionally professional and courteous. Room service wasn’t great but I did love the 24 hour service is a step above other surrounding hotels. I will defiantly refund for another visit..
Stayed 6 nights in Apr 2023
Response from Midas Team on May 10, 2023
We would like to express our gratitude for staying with us, and for taking the time to share your valuable feedback. We are very happy to know that you enjoyed the experience. It is with so much delight to learn as well that you appreciate our products and services as we always aim at providing you with quality ones. We have shared your good words with our team and this will keep them motivated in rendering service excellence at all times. We thank you once again and look forward to welcoming you back here at Midas.

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities
The bed linen was dirty. The towels were old and ripped. No face towels. The combined bath showers was blocked.Did not have half the drinks on the menu. Food order mistakes when dining. Did not remove dirty glasses from the room. Wanted to charge corkage when the did have 0.0 beer which l had to supply.Room was run down and carpert very dirty. No milk in the buffey resturant. 2 and a half star only
Stayed 15 nights in Apr 2023
Response from Midas Team on May 8, 2023
While we greatly appreciate the time you’ve taken to review your most recent stay with us, we are deeply saddened to hear about your unpleasant experience and we apologize for not exceeding your expectations. Your satisfaction is very important to us and we try to ensure all of our guests have a rewarding stay. Meanwhile, we thank you for your kind words regarding our staff.We look forward to the opportunity of better serving you soon.

8/10 Good

Clarence, Hyattsville

Liked: Cleanliness, staff & service, amenities
The staff in every area of the Midas hotel with the exception of Member services in the Casino (Elai was a bit disrespectful) were exceptionally welcoming, professional, helpful and kind to me and my new wife. I would recommend Midas to anyone and would definitely stay there again. Thank you for making my honeymoon memorable=)
Stayed 6 nights in Apr 2023
Response from Midas Team on May 1, 2023
Thank you for your review, we are delighted to learn how much you enjoyed your stay at Midas Hotel and Casino. We look forward to sharing your kind words with all our staff. It was a pleasure to have you with us and we hope you will visit us again soon.

10/10 Excellent

C. Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Midas Team on Apr 21, 2023
We would like to express our gratitude for staying with us, and for taking the time to rate our property and services. Stay in touch

8/10 Good

Marietta, Port Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great
Stayed 2 nights in Apr 2023
Response from Midas Team on Apr 17, 2023
We would like to express our gratitude for staying with us, and for taking the time to rate our property and services. Stay in touch

8/10 Good

Alicia

Stayed 4 nights in Mar 2023
Response from Midas Team on Apr 11, 2023
We would like to express our gratitude for staying with us, and for taking the time to rate our property and services. Stay in touch

6/10 Okay

Lorna

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff. Food way too cold if u order hot food.
Stayed 4 nights in Mar 2023
Response from Midas Team on Apr 11, 2023
We thank you for staying with us, and we are grateful as well for sharing your feedback on your recent visit to Midas. We truly appreciate your effort in giving your comments as we deem all these important in continuing to improve our brand. Through your valuable feedback, we are able to determine the aspects we are good at and the areas of concern that we need to look into and give immediate attention and action. Thank you again and we look forward to welcoming you back here at Midas. Stay in touch,

6/10 Okay

Ross

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I wish there was a closer convivence store. I had a BAD experience with the room service on ordering food. I hope you train your staff to understand and listen very carefully to the CUSTOMER. I tried to order dinner on the night of the 30th. I ordered a chicken adobo, said it two times with rice. when the order came I thought the bowl was that of chicken adobo, it turn out to be noodle soup. HUH. I'm thinking how can someone not hear CHICKEN ADOBO compare to noddle soup . I was hungry at the time so when i called about the situation they said we are out of chicken adobo . well at this point I was loss for words . I just said I'll eat whatever they brought in disgust. hunger won over this battle . So I hope the next time your staff will be better customer service on English speaking customers. Thats everything and the number one service the company should be after in the tourist business, CUSTOMER SERVICE. Everything else was great and fantastic the room cleaning, front staff, the driver's front door, Everybody was very courteous and very helpful in what you needed. I really apricate that service commitment to your staff.
Stayed 3 nights in Mar 2023
Response from Midas Team on Apr 11, 2023
We thank you for taking the time to share your feedback on your recent stay with us. It is with sincere regret to know about your dissatisfaction while within our care. Please know that we have taken serious note of your comments. We sincerely hope that your recent unfortunate encounter will not deter you from coming back, and you will give us the opportunity to show that it is not our brand standard. Thank you and we look forward to welcoming and being of service to you again here at Midas. Stay in touch

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room smells old , the cabinet and drawers are outdated . Appearance of wooden cabinets and drawers are chipped, damage and old . The metal bar below the sink is broken , hotel did not fix to place a steel bar across where towels used to be hanged .
Stayed 1 night in Mar 2023
Response from Midas Team on Apr 14, 2023
We would like to express our gratitude for staying with us, and for taking the time to rate our property and services. Stay in touch

8/10 Good

Marietta, Port Charlotte

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We stay here often when I’m Manila Clean dining room
Stayed 4 nights in Mar 2023
Response from Midas Team on Apr 14, 2023
We would like to express our gratitude for staying with us, and for taking the time to rate our property and services. Stay in touch

8/10 Good

william

Liked: Cleanliness, staff & service, amenities
Close to mall. Great entertainment
Stayed 4 nights in Mar 2023
Response from Midas Team on Apr 14, 2023
We would like to express our gratitude for staying with us, and for taking the time to rate our property and services. Stay in touch

2/10 Terrible

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff very unfriendly
Stayed 2 nights in Mar 2023
Response from Midas Hotel Management on Mar 17, 2023
Hi Rick, We would like to express our gratitude for staying with us, and for taking the time to rate our property and services. Stay in touch,

10/10 Excellent

Leonard

Stayed 1 night in Feb 2023
Response from Hotel Management on Apr 12, 2023
Dear Leonard,We would like to express our gratitude for staying with us, and for taking the time to rate our property and services.Stay in touch,Midas Team

8/10 Good

Jasmin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall. Easy check-in. Very clean rooms. Hotel needs updating. Free shuttle transportation to and from the Mall of Asia was nice. Breakfast buffet was okay.
Stayed 2 nights in Jan 2023
Response from Midas Hotel on Feb 16, 2023
Dear Jasmin,We enjoyed having you with us and we thank you for your kind review. Our team delights delivering a warm welcome that extends beyond arrival, through the entire stay. It is personal relationships we establish with our guests and patrons that we value most along with providing Midas touch service.We look forward to welcoming you back in the near future.Stay in touch,Midas Team

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Midas Hotel on Feb 16, 2023
Dear William,We would like to express our gratitude for staying with us, and for taking the time to rate our property and services.Stay in touch,Midas Team

6/10 Okay

Louis

Business traveller
Liked: Cleanliness, property conditions & facilities
Difficult check in. Room service slow. Food quality ok
Stayed 7 nights in Dec 2022
Response from Midas Team on Dec 12, 2022
We would like to express our gratitude for staying with us, and for taking the time to rate our property and services. Stay in touch

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle to mall of asia was very convenient. The breakfast buffet made looking for food in the morning much easier
Stayed 2 nights in Dec 2022
Response from Midas Team on Dec 12, 2022
We would like to express our gratitude for staying with us, and for taking the time to rate our property and services. Stay in touch

10/10 Excellent

Nida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Midas Team on Dec 12, 2022
We would like to express our gratitude for staying with us, and for taking the time to rate our property and services. Stay in touch

8/10 Good

Eunice

Stayed 2 nights in Sep 2022

6/10 Okay

Clarence, Hyattsville

Liked: Staff & service, amenities
Most of the staff was very welcoming, professional, and nice. Some were avoiding eye contact. I love security, the front desk, and Concierge. The carpet was dirty in the room I was in, and the hallway and my room had a strong smell of water damage. The wallpaper was old and pealing, lacking quality for the money being charged. They would not allow me to use a courtesy phone after my cell was stolen, and the room fees for phone usage are really high (30-50 cents per min). But I would stay there again. CJ
Stayed 1 night in Sep 2022

8/10 Good

Chua Hung Siang Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was wonderful and very relax.
Stayed 1 night in Jul 2022
Response from Midas Team on Jul 5, 2022
We would like to express our gratitude for staying with us, and for taking the time to rate our property and services. Stay in touch

10/10 Excellent

Regina

Stayed 1 night in Jul 2022

4/10 Poor

Ben

Disliked: Property conditions & facilities, room comfort
Not 4 stars anymore
This place is very old an warn down, We booked with theeals included but what it doesn't say is that these are pre packaged meals that are delivered to your room. The bathroom is dated and old in the executive room we paid extra for. Don't recommend this place to anyone.
Stayed 1 night in Jun 2022
Response from Midas Team on Jul 5, 2022
Thank you for taking the time to share your feedback. Rest assured that we have taken your comments seriously. We sincerely hope that your recent experience does not prevent you from coming back, and trust that we will give you the opportunity to show our true brand standard. Thank you. We look forward to welcoming and serving you again at Midas.

10/10 Excellent

Wilma

Stayed 2 nights in Jun 2022
Response from Midas Team on Jul 5, 2022
We would like to express our gratitude for staying with us, and for taking the time to rate our property and services. Stay in touch

10/10 Excellent

Marietta

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Midas is Gold
We had a very pleasant stay. We came to Manila to enroll our youngest daughter into college and we’re recommended this hotel by a family member. The staff and service are top notch. We were treated as celebrities. The breakfast buffet had a good selection of pastries and breakfast favorites. Lastly I had a streak of luck in their small casino. Myself and a family member walked away with 30,000.00 pesos in winnings. I do recommend this hotel if you come to Manila.
Stayed 5 nights in Jun 2022
Response from Midas Team on Jul 5, 2022
We thank you for staying with us, and we are grateful as well for sharing your feedback on your recent visit to Midas. We truly appreciate your effort in giving your comments as we deem all these important in continuing to improve our brand. Thank you again and we look forward to welcoming you back here at Midas. Stay in touch.

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Midas Team on Jul 5, 2022
We would like to express our gratitude for staying with us, and for taking the time to rate our property and services. Stay in touch

4/10 Poor

Patricia Margarette, Scarborough

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The picture from there website is way more different in person, carpet is dirty and even washroom very disappointing for a 4 star hotel. Towels are old I believe they never changed it since the hotel opens year's back. This is the only 4 star hotel that I'm disappointed with.
Stayed 3 nights in Apr 2022
Response from Midas Team on May 2, 2022
Dear Patricia Margarette, Thank you for taking the time to share your feedback. We sincerely regret learning about your complaints during your stay. Rest assured that we have taken your comments seriously and are taking appropriate steps to avoid recurrence and inconvenience to our valued customers. We sincerely hope that our recent unfortunate encounter does not prevent us from coming back, and we will give you the opportunity to show that it is not our brand standard. Thank you. We look forward to welcoming and serving you again at Midas. Keep in touch, Midas team

2/10 Terrible

CECILIO

Stayed 1 night in Apr 2022
Response from Midas Team on May 2, 2022
Dear Cecilio, We would like to express our gratitude for staying with us, and for taking the time to rate our property and services. Stay in touch, Midas Team

6/10 Okay

Ma Katherine

Stayed 3 nights in Apr 2022
Response from Midas Team on May 2, 2022
Dear Ma Katherine, We would like to express our gratitude for staying with us, and for taking the time to rate our property and services. Stay in touch, Midas Team

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great stay
Hotel staff are very friendly and helpful.
Stayed 1 night in Apr 2022
Response from Midas Team on May 5, 2022
Hi Michelle, We would like to express our gratitude for staying with us, and for taking the time to rate our property and services. Stay in touch

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 4 nights in Mar 2022
Response from Midas Team on May 5, 2022
Hi Richard, We thank you for staying with us, and we are grateful as well for sharing your feedback on your recent visit to Midas. We truly appreciate your effort in giving your comments as we deem all these important in continuing to improve our brand. Thank you again and we look forward to welcoming you back here at Midas. Stay in touch.