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Reviews of Motel 6 Manchester, TN

2 out of 5
Motel 6 Manchester, TN
2430 Hillsboro Blvd, Manchester, TN

Reviews

6.8
Rating 10 - Excellent. 86 out of 370 reviews" "
Rating 8 - Good. 106 out of 370 reviews" "
Rating 6 - Okay. 83 out of 370 reviews" "
Rating 4 - Poor. 36 out of 370 reviews" "
Rating 2 - Terrible. 59 out of 370 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Manager was veey friendly and helpful and it appears they are continuing upgrades on the hotel. The furnishings were nice and the room was clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. There are several restaurants, gas stations and stores immediately close by which is highly convenient. Overall great location
Stayed 1 night in Apr 2024

8/10 Good

Liz

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds they were comfortable and I have 2 dogs with me and they were free of charge. I didn’t have any problems.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Liz,Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit.We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Absolutely loved the employees. Very very sweet.
Stayed 1 night in Feb 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hi Joe,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

Cathy

Liked: Staff & service
No bugs seen lol
We didn’t see any bugs of any sort. It’s run down and could be cleaner. No extra charge for dog. Very friendly desk guy. Not terribly noisy on a week night. We survived the night
Stayed 1 night in Dec 2023
Response from Nancy Y. on Jan 23, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Leon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Won't Stay Again
Beds are hard, which is normal for Motel 6. I woll never stay there again. I couldn’t sleep through the night due to back pain. There wasn't a microwave and refrigerator on the room like all the other hotel rooms that rent out for the same price of Motel 6.
Stayed 3 nights in Dec 2023
Response from Nancy Y. on Jan 16, 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

8/10 Good

Leon M.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doesn’t Compare
The room was clean and well maintained. However, there was no microwave or refrigerator. All other hotels in that are for the same price has these amenities. The bed was way too hard, but that is typical for Motel 6.
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Travelled with family
Able to park our vehicle right by our window. Good shower. Good decor.
Stayed 1 night in Nov 2023
Response from Neel on Nov 30, 2023
Thank you for your time and positive feedback. Have a wonderful day!

10/10 Excellent

James

Liked: Cleanliness, staff & service
Disliked: Amenities
Had the hot tub suite. No fridge or microwave in room, plenty of shopping and restaurants within a stones throw away. C
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 5, 2023
Hi James,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

4/10 Poor

Bill

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cannot say too much. My wife looked up the pics and the hotel pictures looked like they had updated the place. We thought that we would never stay at a Motel 6 after the last time, but decided to give it s shot after we saw that the motel was updated. When we got into the room, the room was not updated, was dirty and when my wife turned on the bathroom light, a cockroach ran out into the middle of the floor. I smashed it but the thought was there all night. My wife and I slept with the lights on and our clothes on and did not sleep that much. In additon, the bed had 1 sheet and what looked like a shower curtain as a blanket. We had to turn the heat up to 72 just to keep it warm. The lock on the door was broken right next to the sign that told us to lock it for our own safety. Loud cars and semis drove in and out of the parking lot next door all night doing burn-out and honking the horns. I know that this is not the Motel 6 fault, but it felt rather unsafe all together.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 5, 2023
Hi Bill,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Maz K.#Team6

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2023

10/10 Excellent

RODERICK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist (an Indian guy) is super nice and understanding especially when I said that we have with us our autistic daughter who can have the tendency to cry for no reason and that others might complain about noise coming from our noise and he said 'nothing to worry about'.
Stayed 1 night in Nov 2023
Response from Neel on Nov 27, 2023
Thank you for your positive feedback and time Roderick. Hope to see you again if you passing by. Have a great day!

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Neel on Nov 27, 2023
Thank you for your positive feedback and your time.

2/10 Terrible

JEFFERY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Run Away From This Location
Horrible room. Mold on shower. Toilet rocked back and forth. No security latch on door. 1/2 inch gap in the door. No waste basket anywhere. Sketchy. Sketchy. Sketchy.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi JefferyAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

2/10 Terrible

Tory

Travelled with partner, Travelled with group
Checked in on Thursday didn’t have my room cleaned or checked on until we left on Monday
Stayed 4 nights in Oct 2023
Response from Brand Experience Team on Oct 25, 2023
Hi Tory,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Mark

Stayed 1 night in Oct 2023

2/10 Terrible

Thomas

Stayed 1 night in Oct 2023

4/10 Poor

Stacie

Disliked: Cleanliness, property conditions & facilities, room comfort
Not happy
We were disappointed because the pics look better than what the place actually looks. The room was non smoking but smelled of smoke and weed, the bed was not comfortable and had 3 flat pillows (king size bed), one very thin blanket, no refrigerator, no iron, the room needed a deep clean, dried poop on the bathroom wall and killed a roach in the bathroom.
Stayed 2 nights in Oct 2023
Response from Nancy Y. on Oct 17, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Tommy

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Brad - Michelle

Stayed 1 night in Sep 2023

10/10 Excellent

Peggy

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Amenities
The staff was very nice and the room was clean except for the floors. Would have changed rooms but it was very late. Motel is good for short layover.only. No microwave or fridge.
Stayed 1 night in Sep 2023
Response from Nancy Y. on Sep 26, 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was nice. However a microwave and a mini fridge in the suite with the hot tub would've made it really nice. Thanks again for the hospitality.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 18, 2023
Hi Bryan, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6

8/10 Good

Lorraine

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Donna

Stayed 1 night in Sep 2023

8/10 Good

rodney

Liked: Cleanliness, amenities, property conditions & facilities
Nice property. Recent remodel. Great room for the price.
Stayed 1 night in Aug 2023

2/10 Terrible

Randy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Roshan

No service for 3 nights stay
Stayed 3 nights in Aug 2023
Response from Brand Experience Team on Aug 28, 2023
Hi Roshan,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

4/10 Poor

Michelle

Travelled with family, Travelled with group
Disliked: Staff & service, amenities
I didnt like that we are seniors and were given rooms on the 2nd floor. When they had about 10 people saying at this hotel. The handicapp toilet moved when you went to sit down. The bed frame was broken on the one side.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 28, 2023
Hi Michelle,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

4/10 Poor

Yulonda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointing
Room was not clean. Floor, bathroom counter, hottub, the refrigerator handle was nasty. There was a live spider in the hottub and a dead big stuck to the bathroom floor.
Stayed 1 night in Jul 2021
Response from Brand Experience Team on Sep 28, 2021
Hi Yulonda, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities
The floor had not been mopped.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2021
Response from Brand Experience Team on Jan 5, 2023
Hi Traveler,Thank you for the perfect rating!!Maz K.#Team6

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Average place
Stayed 2 nights in Jul 2021
Response from Brand Experience Team on Sep 28, 2021
Thank you for positively rating your stay! Lilith #Team6

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service for the price per night. Felt comfortable and safe at all times of the day and night. Appreciated the location in a relatively rural area; next to shops and restaurants.
Stayed 2 nights in Jul 2021
Response from Brand Experience Team on Sep 28, 2021
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Lilith #Team6

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff and very good location.
Stayed 2 nights in Jul 2021
Response from Brand Experience Team on Sep 28, 2021
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Lilith #Team6

8/10 Good

WANDA

Liked: Cleanliness, property conditions & facilities, room comfort
Do not disturb
It was a good place to stay after a late night horseshow. The only down side was that due to no "do not disturb" signs, i was awakened by a 8:30 am knock on my door to see if I had checked out, when I had gotten in bed after 2 am.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
We just needed a place to sleep and shower and it suited us just fine. We were not expecting much. But is a nice looking hotel. Other than some dust along trim work and mold in shower it was ok. Gentlemen at front desk was very helpful and friendly.
Stayed 1 night in Jul 2021
Response from Brand Experience Team on Sep 28, 2021
Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon. Safe Travels Lilith #Team6

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The person at window is rude and the toilet dont work dont flush
Stayed 1 night in Jun 2021

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty.
This place was so gross and dirty from mold in shower, dirt on floors, foreign things on walls, holes in towels, unclean surfaces- tables and seat, missing a chair or couch like in pictures online to sticky dirty floors. The shower water was luke warm at best. Nasty place. No door hanger to stop cleaning people to knock on door at 830 in morning to supposedly clean room. No extra lock to secure the door inside either.
Hole In bathroom floor towel
Mold in tub
Dirt off feet from walking on dirty floors
Dirt on floor in bathroom corner
Stayed 1 night in Jun 2021
Response from Brand Experience Team on Jun 29, 2021
Greetings Thomas, We are disappointed to learn that we fell short poor cleanliness very seriously. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Denise L. #Team6

6/10 Okay

Sandra

Liked: Staff & service
Stayed 1 night in Jun 2021

6/10 Okay

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
No frills but not bad
The property is pretty run-down so the initial impression is not great, however the room was clean, the bed was comfortable, the front-desk person was friendly and efficient. The room was quiet and I slept well, so overall I was satisfied.
Stayed 1 night in Jun 2021
Response from Brand Experience Team on Jun 29, 2021
Greetings Jonathan, Thank you for rating your stay. We appreciate your business and look forward to improving your experience with us. Please visit again. Denise L. #Team6

2/10 Terrible

mark

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Motel 6
Room was dirty bed covers were dirty would not recommend staying here
Stayed 1 night in Jun 2021
Response from Brand Experience Team on Jun 29, 2021
Greetings Mark, We are disappointed to learn that we fell short of your expectations. We take reports of poor cleanliness very seriously. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Denise L. #Team6

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Served the purpose. Friendly at the front desk, quick check in. Clean room to sleep overnight when traveling. Good price. Quiet. No complaints.
Stayed 1 night in Jun 2021
Response from Brand Experience Team on Jun 29, 2021
Greetings Donna, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Denise L. #Team6

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2021

6/10 Okay

Fernando

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Cockroaches all over the room should of staying in are suv with my family then pay for this place
Stayed 1 night in May 2021
Response from Brand Experience Team on Jun 29, 2021
Greetings Traveler, Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Denise L. #Team6

6/10 Okay

Danielle

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean no coffee maker in room
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Good location. Room was basic but I was traveling with 2 dogs and it worked well with them.
Stayed 1 night in May 2021