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The stay was great we ate at Margaritas and service and food was good. All around great stay at Holiday Inn
Nicholas
Stayed 2 nights in May 2024
Response from Dave on May 9, 2024
Dear Nicholas,Thank you for taking the time to respond to our survey. We are happy to hear that your stay with us was enjoyable. We hope that if your travels has you back in our area, that you will stay with us again.Respectfully,David C.
Dear Jennifer,Thank you for taking time to respond to our survey. We are happy to hear that you had an enjoyable stay with us and we look forward to having the opportunity to welcome you back soon.Respectfully,David C
Dear Isaac,We are happy to hear that you had an enjoyable stay with us! We look forward to having the opportunity again soon to welcome you back!Respectfully,David C.
Dear Tara,We are happy to hear that you had an enjoyable stay with us and we look forward to having the opportunity to welcome you back soon.Respectfully,David C.
Dear Bretney,Thank you for responding to our survey. We are happy to hear that you had an enjoyable stay with us. We look forward to welcoming you back soon.Respectfully,David C.
The hotel was comfortable and having things to keep the kids entertained was a blesssing
Chantal
Stayed 3 nights in Mar 2024
Response from Dave on Mar 28, 2024
Dear Chantal,Thank you for your response to our survey, we certainly do appreciate your comments. We are very pleased to hear that you had an enjoyable stay with us.Respectfully,David C..
Dear Peter,Thank you for responding to our survey, we certainly are happy to hear that you had an enjoyable stay with us! We do hope to have the opportunity again soon to welcome you back.Respectfully,David C.
10/10 Excellent
Nikolas
Mar 17, 2024
Nikolas
Stayed 1 night in Feb 2024
Response from Dave on Mar 28, 2024
Dear Nikolas,Thank you for sharing your comments regarding your stay with us, we do appreciate it. We hope that we will have the opportunity soon to welcome you back.Respectfully,David C.
The clerk at the front desk was very helpful and professional.
Diane
Stayed 2 nights in Mar 2024
Response from Dave on Mar 12, 2024
Dear Diane,Thank you for your feedback regarding your stay with us and for recognizing some of our wonderful team members. We are very fortunate to have such a dedicated team! We do look forward to having the opportunity to welcome you back in the future.Respectfully,David C.
6/10 Okay
Stephen
Travelled with partner
Mar 10, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Could use some repairs
Stephen
Stayed 2 nights in Mar 2024
Response from Dave on Mar 12, 2024
Dear Stephen,Thank you for your feedback regarding your stay with us. I do apologize for falling short in your expectations of a standard hotel. I do hope that you will consider staying with us again.Respectfully,David C.
10/10 Excellent
Tamera
Mar 10, 2024
Tamera
Stayed 2 nights in Mar 2024
Response from Dave on Apr 2, 2024
Dear Tamera,We certainly do appreciate you responding to our survey.We are happy to see that you had an enjoyable stay with us. We look forward to having the opportunity to welcome you back again soon.Respectfully,David C.
6/10 Okay
Robert
Travelled with partner
Feb 25, 2024
Liked: Cleanliness, staff & service
People in next room very loud
Robert
Stayed 2 nights in Feb 2024
Response from Dave on Feb 26, 2024
Dear Robert,My apologies for not meeting your expectations in a hotel. I do hope that you will give us another opportunity to show you that we can not only meet but exceed your expectations.Respectfully,David C.
Always nice to stat here, front desk lady always pleasant and smiling, I had to eat a cookie!
Kal
Stayed 1 night in Feb 2024
Response from Dave on Feb 21, 2024
Dear Kal,We are happy to hear that you had a great stay with us and that the cookie did the trick! We do hope to welcome you back again soon.Respectfully,David C.
Dear Hector,Thank you for your response to our survey, We greatly appreciate your feedback. We look forward to having the opportunity to welcome you back soon.Respectfully,David C.
Dear Jillian,We certainly do appreciate your positive feedback regarding your stay with us. We hope that we can welcome you back soon.Respectfully,David C.
It was right off major highway. The hotel was modern and had a restaurant attached hotel, ( Margaritas Rest.) The room was clean and stylish and comfortable. The hotel is near a large Shopping area with lots of restaurants. The hotel also has an indoor pool and outdoor pool(seasonal). Also has a breakfast restaurant in lobby, and free coffee in lobby.
Cynthia
Stayed 1 night in Jan 2024
Response from Dave on Feb 19, 2024
Dear Cynthia,Thank you for your comments regarding your stay with us a we certainly do appreciate them. We hope that we can welcome you back to Salem in the near future.Respectfully,David C.
Dear Richard,Thank you for sharing you comments regarding your stay with us here in Salem. We are happy to hear that your stay was enjoyable and we look forward to welcoming you back again soon.Respectfully,David C.
Nice hotel, friendly staff, nice restaurant and breakfast
Verified traveller
Stayed 1 night in Dec 2023
Response from Dave on Feb 19, 2024
Thank you for letting us know about your stay. We pride ourselves on having a great team. We hope to have the opportunity to welcome you back in the future.Respectfully,David C.
10/10 Excellent
Matt
Jan 1, 2024
Matt
Stayed 1 night in Dec 2023
Response from Dave on Feb 19, 2024
We certainly do appreciate the positive comments you mentioned regarding your stay. We hope to have the opportunity to welcome you back again soon.Respectfully,David C.
6/10 Okay
Scott
Jan 1, 2024
Scott
Stayed 1 night in Dec 2023
Response from Dave on Feb 19, 2024
Dear Scott,My apologies for not meeting your expectations in a hotel during your stay. I do hope that if your travels find you back in the area again that you will consider staying with us once again.Respectfully,David C.
6/10 Okay
Cristina
Dec 29, 2023
Liked: Staff & service
Cristina
Stayed 1 night in Dec 2023
Response from Dave on Feb 19, 2024
Thank you for letting us know about your stay as we certainly do appreciate the feedback. My apologies for not meeting your expectations during your stay.Respectfully,David C.
10/10 Excellent
Jessica
Nov 19, 2023
Jessica
Stayed 1 night in Nov 2023
6/10 Okay
Nicole
Travelled with partner
Nov 12, 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
Our room was very cold and when we tried to use the heater it smelt like horrible burnt hair.
Great Customer service, always helpful no matter what we needed.
First room was not in good shape and had no lights Manager immediately fixed the situation had the Front desk get us a new room and even brought our stuff to the room
It was nice having the Mexican restaurant right there on the property. The hotel was OK but way understaffed for the breakfast time. We were seated but no one came to take our order! Only 2 people serving & they couldn't keep up! We sat for 30 minutes and when we saw the table seated after us getting coffee we left! Pools were pretty gross as well...
The receptionist were awesome. Only thing I will say is be careful with the younger crowds who are using pool passes as they like to hop around and also vape in the bathroom. Other than that, great experience. And please fix the jacuzzi lol we miss it.