Dear Tometta,Thank you for sharing your feedback with us. We're sorry to hear that your experience was only okay and considered mediocre. Your satisfaction is important to us, and we apologize if we fell short of your expectations in any way. We're committed to continuously improving, and we value your input. If there are specific areas where you feel we could have done better, please don't hesitate to let us know so that we can address them accordingly. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Warm Regards,

Dear Royce,Thank you for your feedback! We're delighted to hear that you enjoyed your stay at Holiday Inn. We appreciate your suggestion regarding the cleanliness of the outside area by the waterway, and we'll make sure to address this concern to enhance the overall experience for our guests. We're glad to know that you generally enjoy staying at Holiday Inns in Europe, and we look forward to welcoming you back for another pleasant stay in the future! If there's anything else we can do to improve your experience, please don't hesitate to let us know.Warm Regards,

Dear Antoine,Thank you for your positive feedback! We're thrilled to hear that you found our location fantastic and that it provided easy access to everything Manchester has to offer. Providing convenience and accessibility for our guests is a top priority, and we're delighted that you enjoyed your stay with us. We look forward to welcoming you back for another fantastic experience in the future! If there's anything else we can do to make your next visit even better, please let us know.Warm Regards,

Dear Shuo,Thank you for your feedback! We're delighted to hear that you found our location very good. Providing convenience for our guests is a top priority, and we're glad that our location met your expectations. We hope you had a wonderful stay with us, and we look forward to welcoming you back for another great experience in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Warm Regards,

Dear Dawn Louise,Thank you so much for your glowing review! We're thrilled to hear that you found our hotel excellent, with immaculate and tidy rooms. It's wonderful to know that you enjoyed the vibrant atmosphere and good buzz around our bar, as well as the amazing breakfast the next day. We truly appreciate your loyalty as a returning guest, and we're delighted to hear that you'll be rebooking with us again. We look forward to welcoming you back for another fantastic stay! If there's anything specific you'd like for your next visit, please feel free to let us know.Warm Regards,

Dear Tanya,Thank you for your lovely feedback! We're thrilled to hear that you found our room beautiful and clean. Providing a comfortable and welcoming environment for our guests is our priority, and we're delighted that our staff contributed to your positive experience with their friendliness. Your appreciation means a lot to us, and we're grateful for your kind words. If there's anything else we can do to enhance your stay or if you have any further feedback, please don't hesitate to reach out. We look forward to welcoming you back for another wonderful stay in the future!Warm Regards,