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Reviews of Hotel La Forge

3 out of 5
Hotel La Forge
Rue Devant Les Religieuses 31, Malmedy

Reviews

5.4
Rating 10 - Excellent. 12 out of 198 reviews" "
Rating 8 - Good. 53 out of 198 reviews" "
Rating 6 - Okay. 46 out of 198 reviews" "
Rating 4 - Poor. 32 out of 198 reviews" "
Rating 2 - Terrible. 55 out of 198 reviews" "

6.0/10

Cleanliness

5.8/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Heel vriendelijke ontvangst, nette kamers
Stayed 1 night in Aug 2023
Response from Alice on Aug 30, 2023
Sie sind eine sehr positive und objektive Kundin,wir haben sie mit viel Freude bedient

2/10 Terrible

Jason

Stayed 1 night in Jun 2023
Response from Alice on Jul 5, 2023
nous servons toujours les clients en fonction de ce qu'il sont,servir un mauvais client ses perdre son temp et son énergie

4/10 Poor

Philip

Travelled with group
Disliked: Staff & service, property conditions & facilities
I wouldnt advise using this hotel. Room was tiny and with loose wiring and 1970s decor. No parking although advised but street parking was no problem. Washing was drying in public areas and the whole place permanently smelt of stale cooking. Didnt risk the food. Room was clean but seriously overpriced for what is really a hostel. Malmedy lovely and highly recommended. Just stay somewhere else!
Stayed 2 nights in May 2023
Response from Alice on May 27, 2023
merci Philippe pour ce gentil commentaire,maintenant tu sait que dans un hôtel on cuisine de bon repas et on lessive,quel joie, dommage que tu n'as pas un le luxe d'un 5 étoile pour le petit prix que tu à payé,mais des miracle arrive il suffit de croire----

10/10 Excellent

MORGAN

Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Fix the curtains, the door and the water connection please and it will be a good stay.
Stayed 1 night in May 2023

2/10 Terrible

Kenneth

Travelled with group
Disliked: Staff & service
This hotel is shut
We arrived for a three day stay and the hotel was shut. Apparently the owner was resident but would not open the premises. We had to arrange alternative accommodation
Stayed 1 night in May 2023
Response from Walthère on Jun 20, 2023
Nous servons toujours les clients en fonction de ce qu'il sont,servir un mauvais client ses perdre son temps et son énergie

2/10 Terrible

Adrian

Travelled with group
Disliked: Staff & service
There was no stay. The landlady was drunk and refused to check us in. According to people in the town she has a serious problem with alcohol. The hotel should be taken off your site.
Stayed 3 nights in May 2023
Response from Walthère on Jun 20, 2023
Nous servons toujours les clients en fonction de ce qu'il sontservir un mauvais client ses perdre son temps et son énergie

2/10 Terrible

Simon

Travelled with group
The hotel was closed upon arrival and did not re-open. The manager, who various shop keepers told us, had a severe alcohol problem was seen by one of our party who told her that we had reservations and she slammed the door in his face telling him to go away. Late in the afternoon, our party of 9 had to find alternative accommodation in the town which was not easy. This appalling experience needs to be addressed and you should not be offering the hotel for accommodation on your website.
Stayed 3 nights in May 2023
Response from Alice on Jul 11, 2023
vous êtes pas notre client, cela vaut pas la peine d'être servie on perd son temps et son énergie

2/10 Terrible

Robin

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unacceptable
Hotel closed despite our confirmed booking and owner refused to open after we had waited outside for 2 hours. Had to find scarce and more expensive accommodation at short notice. Will not use Hotels.com to book next time.
Stayed 2 nights in May 2023
Response from Walthère on Jun 20, 2023
Nous servons toujours les client s en fonction de ce qu'il sontservir un mauvais clients ses perdre son temps et son énergie

6/10 Okay

Kenneth

Travelled with group
This hotel was still shut on 15th May 2023 shut
This hotel is shut so no comments are relevant We arrived for a three night stay and waited three hours but no-one responded to any phone calls/texts We had to make alternative arrangements on a very busy weekend due to the Spa Classic motor racing We all had to pay a premium and our party had to stay in four different hotels
Stayed 1 night in May 2023
Response from Walthère on Jun 20, 2023
nous servons les clients en fonction de ce qu'il sont,servir des mauvais clients ses perdre son temps et son énergie

8/10 Good

RODERICK

Stayed 3 nights in Aug 2022
Response from Walthère on Sep 2, 2022
Vous êtes bien dans votre peau,bien agréable et plein d'optimistes Nous gardons un beau souvenir de votre séjours Au plaisir de vous recevoirAlice et Walthère

8/10 Good

Tyler

Travelled with group
Liked: Cleanliness
Stayed 4 nights in Aug 2022
Response from Walthère on Sep 2, 2022
Vous êtes une personne sachant estimer les bonnes choses et très optimiste,l'avenir vous offrira plein de bonnes choses Bravo pour vous

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute nightmare.
This was the worst hotel i have ever been too. I had to clean the bathroom myself can you imagine??? The owner doesn’t seem to be a bad guy but he lost it really bad!! That’s a nice hotel but it needs a lot of love right now!!!
Stayed 3 nights in Jul 2022

2/10 Terrible

Lawrence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT BOOK THIS HOTEL!!!!
The worst hotel in the world!!! I did not stay here, no one was there during check in time. I rang more than 12 times, i have taken pictures of the abandoned looking place.
Stayed 1 night in Jul 2022

2/10 Terrible

Raymond

Travelled with partner
Disliked: Staff & service, property conditions & facilities
After finally finding a way into the hotel we confirmed our booking then we were totally ignored. There was a mess on the floor which the male person took photos of. They seemed to have an argument about our booking. The male totally ignored us and the woman went into the cafe and started doing something there. After 20mins or more of being totally ignored we walked out to find another hotel. The behaviour of the owners was totally odd. We would not recommend this hotel to anyone and think that you should take the hotel off your list. If we paid anything to stay here it should be refunded.
Stayed 1 night in Jul 2022

10/10 Excellent

Terence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was very good. No evening food on Monday.
Stayed 2 nights in Feb 2022
Response from Alice on Feb 9, 2022
merci bcp pour votre commentaire et sur réservation, vous pouvez avoir tous les repas que vous voulez quand vous voulez . Au plaisir

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this place - not even worth 1 star
Booked this over F1 GP weekend (Fri-Mon) as nothing else was available. Expected to pay more than normal, so that's fine. Needed to book an extra day (Thursday), and expected to pay the same (over-inflated) rate as for the other 3 days. Was a bit surprised when they added an extra 60 euros to the daily room price. When I queried this, the "owner", an odd woman, just repeated "it's the F1 price, take it or leave it". I should have left it, but as I said, there was nowhere else at short notice. The room was on the top floor (attic?) and was cramped with a very uncomfortable, rickety bed. The bathroom was dirty (we bought cleaning products and cleaned it), with towels that used to be white but are now grey (we bought towels from the Aldi down the road). There was no kettle / tea / coffee or bottled water on day one. Water appeared day 2. Parking is free but is nothing to do with the hotel, despite what the owner says, so you may find no space available on your arrival. The owner may tell you to find a space up the road, which is helpful advice. The hotel is just across the road from the hospital, so that's handy, and is conveniently located for the town centre, which is lovely.
Stayed 3 nights in Aug 2021

2/10 Terrible

Christopher

Stayed 3 nights in Aug 2021

4/10 Poor

christian

Disliked: Property conditions & facilities, room comfort
petit déjeuner annoncé a 9 euros (buffet) et payé 12 euros.... très commun voire pas terrible dans environnement ringard qui ressemble à une brocante..C'est à l'entrée de l'hôtel qui fait café. boisson prix exagéré..... un orval à 6,5 euros! chaleur insupportable au 4eme étage...malgré un ventilateur bruyant!!!
Stayed 1 night in Jun 2021
Response from Alice on Jun 21, 2021
Le petit déjeuner est à 12 € comme indiqué sur votre réservation,la bière Orval est une bière d'Abbaye très rare et apprécié par les connaisseur pourquoi pas prendre une Jupiler à 2€ plus adapté à votre budjet Nous sommes une brasserie et boutique spécialisé en robes de mariée depuis 65 ans et 4 générations très apprécier ,vous avez eu une très belle chambre climatisé mais la chaleur du samedi 19 juin il faut réclamer à la météo qui pourront certainement vous aider ----

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

MARK

Travelled with family
Liked: Cleanliness, staff & service
Malmedy
Loved the workers. Old hotel, what else can one say!
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
A roomsize of max. 6sqm, mini-TV with 3 channels (blurred) only on request, "bed" was simply a wooden construction wih a plank as support for a t7cm high "mattress", 60 cm wide... Shower from the sixthies, more or less clean with no amenities. Pipes ran along the room, somebody flushing/showering a florr above woke me every time... Breakfast in the bar, just cheese and ham plus baguette, food left open, not covered or chilled since 7 a.m. (temperature approx. 25 degrees..) AND Yes, it was the weekend of the F1 race, but for a rate of €180.- per night ("reduced" rate because the room is somewhat "small"...) this is outrageous!
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
was there for 2 nights whilst attending an event, did not use any of the facilitiesso it would not be fair to comment on them.
Stayed 2 nights in Jul 2019

4/10 Poor

Stephen

Never again.
We arrived, after a very long and disrupted drive from the UK at 7.30pm to find the hotel locked up and nobody there to receive us - reception should have been manned between 10am - 8pm. Took half an hour for somebody to arrive and check us in..... Then insisted we pay for our entire stay before we even got our room keys - this is not the normal way of doing hotel business.. Restaurant - closed.. Bar - closed.. Café - closed Couldn't get WIFI in our room. Room was adequate but daily housekeeping definitely suspect and random. The bar/restaurant looked more like a clothing store than a nice place to eat and drink (which we didn't do!) This hotel is well sighted and could attract more custom if the owners ran it as a hotel and not a base for the many other enterprises they seem to be into.. We will definitely be going back to Malmedy - but not staying here...……………..
Stayed 4 nights in Jun 2019

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky hotel
Classic car meeting - stayed three nights Breakfast limited but other available locally
Stayed 3 nights in May 2019

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A functional and comfortable hotel close to the circuit where I travelled to watch the motor racing. Nice local area. Everything needed for a solo stay
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Room in but not clean..old contact lenses left on bed side table from previous guest.
Stayed 1 night in Sep 2018

8/10 Good

Mike, Wigan, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location for town and the circuit at Spa
Very friendly and accomodating staff, very clean and comfortable rooms.
Stayed 3 nights in Sep 2018

8/10 Good

Trev, Cheltenham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Stay
Checked in ok in morning, left luggage in room. Returned late at night, left before breakfast.
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maybe the worst hotel I've ever stayed at. Filthy, mouldy, dusty just yuck. Didn't want to touch anywhere
Stayed 4 nights in Aug 2018
Response from Alice Laforge on Sep 14, 2018
La critique est la seule arme des incapables Alice Laforge

4/10 Poor

chris

Disliked: Staff & service, property conditions & facilities, room comfort
Basic faded 2 star hotel in good location
Good situation near centre with parking close, with lift and own key for late access. However room was basic and faded, no coffee making facilities (€1.50 for vending machine on ground floor), breakfast not included. Just 2 hangers in wardrobe. Bathroom functional with good hot water but tired (loo lid was off). Servicing of room erratic and bed certainly not the best experienced. Don't know if other rooms being improved.
Stayed 4 nights in Aug 2018

6/10 Okay

Simon, UK

Liked: Cleanliness, room comfort
Convenient for the nice town centre
Querky hotel close to the centre of Malmedy. On street parking but generally easy to find close to the hotel. Proprietors are welcoming and easy going. Basic breakfast but satisfactory,
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spend the extra money and stay elsewhere
This place was truly strange. More like a bed and breakfast than a hotel, the owners weren't all that friendly and everything seemed like a cash grab... And for the money, it really is pretty unpleasant. I won't bother echoing the details about the ratty condition in other reviews suffice to say look elsewhere when staying for Spa.

8/10 Good

Gerard, Chorley England

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect Hotel for F1 weekend.
After reading previous reviews for this hotel its safe to say we were a little apprehensive as we arrived. Being totally honest we were pleasantly suprised upon arrival. Check in was swift and easy and very pleasant. The room was basic but spotless and fresh. Bathroom was a nice size and the shower was hot and powerful. We stayed for 4 nights and never once had a reason to complain or even grumble at anything. As we were in town for the F1 we were out early every morning so never sampled any food. If your looking for somewhere to get your head down at night this is perfect, and being in the centre of town restaurants and bars are within minutes walking distance. Will be booking again if we decide to return for next years F1.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
The service was awful - we arrived in good time for check in and for the 3 nights and 4 days we were there did not see the hotel owner again. The restaurant was never open and because there was no fridge or kettle in the room we spent a lot more money than we would have hoped. The room rates on the back of the door were exactly half what we paid, even though we booked the hotel last Dec.The bed was very uncomfortable and the hair dryer did not work nor did the small lights in the bathroom. Lovely village very pretty and very handy for the grand prix but we would have gone somewhere else if we could!!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
should be called hotels.not .com
Didnt arrive at the hotel till late 10.00pm due to being stuck in the car parking at spa, almost 5 hours so was looking forward to a nice shower and a good sleep for the trip home the next day but what did we get absolutely nothing even though I booked the hotel 6 months in advance and also received an email in the week to say the room was reserved don't know whos fault it was but I wont be using this hotel or hotels.com again

4/10 Poor

JB, plymouth

Disliked: Property conditions & facilities, room comfort
really basic
Beds are very uncomfortable, not even a kettle. The shower was good tho. We only chose this place because it was cheap so I guess you get what you pay for!

8/10 Good

Paul, Cannock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Friendly staff basic room's I who'd use hotel again clean and tide

8/10 Good

Charlotte, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly well located hotel
Friendly well located hotel. My room was comfortable with a great bathroom with shower and bath great valye

6/10 Okay

Johann, Canada

Disliked: Cleanliness, staff & service
Quirky hotel but great location for F1 Spa
Upon arrival they would not give me a room until I paid up. Strangely non of my credit or debit cards would work; even though they worked everywhere else on this trip. They forced me to go to a local bank to get money; required me to get a cash advance with interest :-( The restaurant was never (ok; maybe once in 4 days) open for business. The door to the hotel was locked early in the evening, so beware if you arrive late for check-in. With a key I could open the door. Room was okay although bathroom could use a good cleaning. Having said all this; I was here for the Formula 1 race at Spa. This location was very convenient to the race course (<15 minute drive) and there were a number of restaurants in Malmedy within walking distance for breakfast and dinner. So I would likely put up with the quirkiness given the location and price during this high demand weekend.

6/10 Okay

Jason, Swansea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap but bizarre place
Was ok took a while to find owners of hotel. Got checked no problems. PAYMENT UP FRONT and the room key opened EVERY ROOM DOOR. Crazy but Malmedy is a beautiful town and the people are so friendly. Hotel was cheap but only thing available Grand Prix prices went up x4.

4/10 Poor

Nick, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but shame about hotel.
The hotel was run down and the staff was never around but for 4 guys crashing out over the Formula 1 weekend it was fine. I didn't expect much more for the price we paid and the location to the track was perfect with plenty of parking. The village/town is stunning and definitely worth staying in this place but I would look for another hotel first.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT GO THERE
NO GOOD AT ALL - NO RESPECT FOR THE CLIENT xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

2/10 Terrible

Ben, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was abandoned when we arrived to check-in
When we arrived to check into the hotel on Saturday evening after a long day at Spa, we found the hotel empty, lights off, no signs of life at all. We waited outside for around 30 minutes but nobody came and we called Expedia to explain the situation. After 20 minutes on hold to Expedia I finally got through to the call centre who were unable to provide any help at all or find a hotel locally to rebook with. Whilst on the phone to them, I rebooked another place through the Expedia site on my phone. Unbelievably bad experience with the Hotel and the subsequent support provided by Expedia themselves. It is clear from the reviews that I am not the first person this has happened to here, so do not book this hotel and risk it being closed without explanation.

2/10 Terrible

David, England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a dump
Room not cleaned, towel (yes only one) not changed nor bed made during 3 day stay. Exposed light switches - even in the bathroom. No shower door - great fun with exposed electrics!!!!! Bunk beds..... I could go on.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Small clean hotel with friendly owners in a nice t
4 night stay with friends during Spa Classic. Hotel is small, rooms vary in size but all were clean and comfortable. Lots of bars and restaurants nearby. Malmedy is a nice town but not quite as nice as Stavelot. It's very handy if you're going to an event at Spa Francorchamps.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy small town hotel / guesthouse
Convenient to Spa Francorchamps circuit and local facilities; Basic ameneties, but clean; Friendly hotel staff; Easy convenient parking;

6/10 Okay

Donald, London

Liked: Cleanliness, staff & service, room comfort
An 'eclectic' hotel.
An eclectic hotel! The owners are very nice. The hotel is small and the rooms are all very different. I paid the same as my friend, he got a tiny room with single bed, I got a huge room (no.16) with a water bed! Slightly unusual. Location is good, its a short walk into the town square of Malmedy with lots of restaurants and bars. It's also a very short drive to the track at Spa Francorchamps.

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Hotel
Had a room booked in advance for one night with two beds we checked in at about 7pm and was told it was very busy and all the rooms with two beds had gone,the fact that i had booked my room in advance didnt seem to matter,it might have been better if i was offered some sort of discount but no such luck !!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Lovely people friendly stay, fed the pig! Would stay again