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Reviews of INNER Hotel Rupit - Adults Only

3.5 out of 5
INNER Hotel Rupit - Adults Only
Avingunda Benvinguts 12, Santanyi, Illes Balears

Reviews

9.0

Wonderful

Rating 10 - Excellent. 37 out of 61 reviews" "
Rating 8 - Good. 18 out of 61 reviews" "
Rating 6 - Okay. 4 out of 61 reviews" "
Rating 4 - Poor. 1 out of 61 reviews" "
Rating 2 - Terrible. 1 out of 61 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emerald Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

8/10 Good

Nathalie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

tracey

Stayed 5 nights in Jul 2022

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, good location and overall a nice place to stay.
Stayed 5 nights in Apr 2022
Response from Claudia Santos on May 4, 2022
Thank you very much Marek for your great support, we appreciate that you have taken a minute of your time to write us such a magnificent review and such an excellent score. We are happy to have met most of your expectations. Our best wishes for you from entire Hotel Rupit team. Best regards, Claudia Santos, reception manager.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Warm welcome on arrival. A small issue sorted immediately. Room lovely and quiet. Breakfast much better than expected. No trouble getting a bed by the pool, but also more beds on the roof. Claudia and Andrew were top notch. Would definitely stay again if visiting the area.
Stayed 7 nights in Sep 2021
Response from C.S. Responsable de recepción on Oct 8, 2021
Dear Mr. A., What a joy to read! We want to thank you for taking a few minutes of your time to write us a brief review and remember us, we are pleased to know that you had a wonderful vacation and we are also happy to know that we have fulfilled your expectations. Thank you for being such great customers and giving us the opportunity to interact with you. We hope to see you again soon. Our best wishes from the entire INNER Hotel Rupit team. Claudia Santos

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing - they couldn't do enough for you and made it a really enjoyable stay. Only one downside - the pool was FREEZING!
Stayed 9 nights in Sep 2021
Response from C.S. Responsable de recepción on Oct 8, 2021
Thank you very much dear guest for taking a minute of your time to make a little comment and rate us so well! We are happy to know that we have achieved most of your expectations and, of the rest, we will take note to improve day after day, it will surely help us in the future. We hope to see you again soon at the Hotel and we send you our best wishes from the entire INNER Rupit team.

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Cala D'Or
This is a comfortable, attractive, clean hotel, that is centrally located in Cala D'Or. The service is great. It is a short walk to two beaches. The breakfast was wonderful, we especially loved the warm bread and fresh fruit. The rooftop sunning area and the pool areas were nice, we had them all to ourselves. There were games and books we could borrow and any number of beach umbrellas and floating devices one could borrow.
Stayed 4 nights in Sep 2019
Response from Hotel Rupit on Oct 7, 2019
Thank you very much for your nice review!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, small hotel. Rooms clean and new. Good location for beach and town.
Stayed 3 nights in Sep 2019
Response from Hotel Rupit on Oct 7, 2019
Thank you very much for your review!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Sep 2019
Response from Hotel Rupit on Oct 6, 2019
Gracias por compartir su opinión. Un saludo

8/10 Good

AILEEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019
Response from Hotel Rupit on Oct 1, 2019
Thank you for your review.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is very well kept, we were greeted on our first day by a lovely man and throughout our stay The staff were all very friendly. I was very glad to see the how environmentally conscious and sustainably focused the hotel was, offering filtered water, and refill bottles, air con doesn’t go on if doors are open etc. very good value for money. Would highly reccomend.
Stayed 3 nights in Sep 2019
Response from Hotel Rupit on Sep 12, 2019
Thank you very much for your lovely review.

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We had a fabulous stay at Hotel Rupit, the breakfast was amazing, the pool was fab and the staff were all lovely! We will definitely be returning!
Stayed 7 nights in Aug 2019
Response from Hotel Rupit on Aug 31, 2019
Thank you very much for your kind words!

10/10 Excellent

Jiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Hotel Rupit Team on Aug 27, 2019
Many thanks for your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very clean. Modern, very relaxed, nice and friendly staff. Situated exactly where you want to be in Cala D’Or and would definitely stay here again. Thanks for having us
Stayed 7 nights in Aug 2019
Response from Hotel Rupit on Aug 26, 2019
Thank you very much for your review. We will be very happy to host you again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful staff. Good breakfast. Rooms were clean., shower was a bit small though!
Stayed 3 nights in Jul 2019
Response from Hotel Rupit on Aug 22, 2019
Thank you for your review!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from The Hotel Rupit Team on Aug 20, 2019
Dear Mark, Many thanks for your rating. We look forward to welcoming you to our hotel again very soon! Kind regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Good location, always clean, friendly staff, could t fault it.
Stayed 7 nights in Jul 2019
Response from Hotel Rupit on Aug 8, 2019
Thank you very much for your review.

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2019
Response from Hotel Rupit on Aug 1, 2019
Thank you for your review.

10/10 Excellent

Katie, Manchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay!! This hotel along with its staff is simply wonderful. Me and my boyfriend stayed for 10 days, the hotel messaged to check our check in time to ensure our room would be ready upon arrival. The rooms are modern and spotless with daily cleaning. Breakfast was great, the usual continental with an additional menu for eggs at no extra charge (omelettes are amazing!!). The pool area has to be the cleanest I have ever seen, spotless every day and with jacuzzi jets and fountains we found it hard to take ourselves away to go to the beach instead. Because the hotel is small it definitely made the experience more personal, we got to know the staff well and they were extremely friendly- they couldn’t do enough for you. I would definitely recommend this hotel and will 100% be back. NB: when booking transfers we found that they automated address for this hotel was listed as Santanyí rather than Cala D’or so our transfer company was slightly confused - best to clarify early that it’s in Cala D’or
Stayed 10 nights in Jul 2019
Response from Hotel Rupit on Jul 17, 2019
Thank you very much for your kind words! We will be happy to see you again in the future. All the best.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel great location not the best view from the room
Stayed 4 nights in Jul 2019
Response from Hotel Rupit on Jul 15, 2019
Thank you for your review!

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect
The hotel is located just outside of the busy area allowing you to go in and out without a hassle. Also the free parking about 100 meters away is brilliant. The hotel itself is very simple (in a very good way). The rooms are not big but they do not feel small. The pressure in the shower for the much needed... well... shower was good.
Stayed 3 nights in Jun 2019
Response from Hotel Rupit on Jun 26, 2019
Thank you for sharing your opinion! We will be very happy to see you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2019
Response from Hotel Rupit on Jun 18, 2019
Muchas gracias por su valoración.

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel
Very nice hotel centrally located. Wonderful staff!
Stayed 1 night in Dec 2018
Response from Hotel Rupit on Dec 19, 2018
Thank you for your nice words! We hope to see you again soon in Cala d'Or.

10/10 Excellent

Lene Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anbefales!
Rent og fint hotell med fin plassering i cala D'or. Veldig rolig både ved frokosten og rundt bassenget. Hyggelig personale som hjalp til hvis det var noe. Vi anbefaler dette hotellet ☺️
Stayed 3 nights in Jul 2022

6/10 Okay

Giulia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Ottima posizione, vicina al mare e alla zona centrale con bar e ristoranti. Molto cordiale e disponibile il personale. Stanza troppo piccola, non si riesce neanche ad aprire completamente la porta. Pulizia da migliorare.
Stayed 6 nights in May 2022

8/10 Good

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trato excelente del personal.
Stayed 6 nights in May 2022

10/10 Excellent

Manuel Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022
Response from Claudia Santos on May 4, 2022
Muchas gracias Manuel! Esperamos que te hayas llevado un buen recuerdo de Cala d'Or y sobre todo del Hotel. Nuestros mejores deseos de parte de todo el equipo Inner Rupit. Les esperamos ver pronto :) Un saludo Claudia Santos Responsable de recepción

10/10 Excellent

Leonardo Fabio

Liked: Staff & service, property conditions & facilities, room comfort
Excelente la atención del personal
Stayed 4 nights in Mar 2022
Response from Claudia Santos on Mar 15, 2022
Muchas gracias Leonardo & elisabeth, ha sido un placer atenderles, esperamos volver a verles de nuevo pronto. Nuestros mejores deseos de parte de todo el equipo INNER

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Óptima Estadia
Óptima localização, apenas 2 minutos a pé do centro de restaurantes e bares. Estacionamento grátis na rua. Quarto muito limpo com arrumação diária do quarto. Buffet de pequeno almoço bom. Muito boa qualidade/preço.
Stayed 3 nights in Aug 2021
Response from C.S. Responsable de recepción on Oct 8, 2021
Muito obrigado de toda a equipa do INNER Hotel Rupit, estamos muito felizes por saber que teve umas férias maravilhosas e que desfrutou de Maiorca e do Hotel. Esperamos atendê-lo novamente em breve e esperamos que você possa nos visitar novamente em breve, estamos esperando por você. Melhores votos de todos nós.

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia muy agradable. Absolutamente recomendable
Estancia perfecta en el hotel. La ubicación es muy buena cerca de zona de restaurantes, supermercado, tiendas... y de calas preciosas. El hotel está muy nuevo y la limpieza es impecable, trato muy amable y cercano por parte de todo el personal que nos ha ayudado en lo que hemos necesitado. Muy cuidadosos con las medidas de seguridad incluyendo la asignación de mesa para desayuno durante toda la estancia. Volvería seguro.
Stayed 6 nights in Aug 2020
Response from Hotel Rupit on Aug 17, 2020
Muchas gracias por su comentario, Oscar. Nos alegramos que hayan disfrutado de su estancia y que se hayan sentido seguros en nuestro hotel. ¡Estaremos encantados de volver a hospedarles!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Hotel Rupit on Oct 6, 2019
Gracias por compartir su opinión. Un saludo.

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019
Response from Hotel Rupit on Sep 30, 2019
Thank you for your review.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fijn hotel met hele schone kamers. De kamers worden elke ochtend schoongemaakt en het personeel is super vriendelijk en bieden hele goede service. Alles is vrij nieuw en wordt goed onderhouden. Weinig kamers dus ook niet zo’n massaal hotel. Echt een aanrader! Enige minpunt was het ontbijt; dat stelt weinig voor. Enkel wat broodjes, fruit en beleg. We miste een simpel eitje of wat yoghurt met granola. We zijn vaak buiten de deur gaan ontbijten ondanks dat het ontbijt wel bij de prijs inbegrepen zat, zonde!
Stayed 9 nights in Sep 2019
Response from Hotel Rupit on Sep 13, 2019
Thank you for your review.

6/10 Okay

Fredrik

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Sep 2019
Response from Hotel Rupit on Sep 11, 2019
Thank you

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacanza tranquilla in coppia
Hotel tranquillo e curato che non delude, situato in un posto splendido. Tutto veramente ok: colazione, possibilità di parcheggio gratuito, vicinanza alla spiaggia e a ristoranti e negozi. Una particolarità: potrete prendere dall'area piscina materassini gonfiabili e ombrelloni gratuitamente senza deposito: quì ci si aspetta che tutti usino e riportino quanto preso in prestito!
Stayed 6 nights in Sep 2019
Response from Hotel Rupit on Oct 6, 2019
Grazzie pel Suo comentario.

10/10 Excellent

Tina, Hamburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uns hat alles an dieser Unterkunft gefallen : kleine, aber sehr schön eingerichtete Zimmer, Sauberkeit top, Service, Freundlichkeit, Pool sehr schön, Frühstücksbuffet klein aber fein , zentral gelegen, aber doch sehr ruhig. Wir hatten ein tolles erholsames Wochenende in diesem Hotel.
Stayed 2 nights in Aug 2019
Response from Hotel Rupit on Oct 6, 2019
Vielen Dank!

2/10 Terrible

Oliver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stinkendens Zimmer / smelling room
Das Zimmer hat von der Toilette aus nach Kanalisation gestunken und man hatte die sicht auf eine graue Wand. In the room was smelling of canalisation and you had the view on a grey wall.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2019
Response from Hotel Rupit on Aug 24, 2019
Thank you for your review!

8/10 Good

Verified traveller

Stayed 25 nights in Jul 2019
Response from Hotel Rupit on Aug 19, 2019
Thank you for your review!

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consigliatissimo!!!
Assolutamente superlativo!!!!!!!!! Posizione ottima Pulizia ottima Stanza ottima Colazione ottima. Unica piccola nota negativa, nella stanza non c’era il balcone. Davvero consigliato!!!!!!!!
Stayed 2 nights in Aug 2019
Response from Hotel Rupit Team on Aug 15, 2019
Cara Veronica, Grazie mille per il feedback! È stato un piacere ospitarli. La prossima volta potete prenotare une de le nostre stanze più grande che ci sono il balcone :) Cordiali saluti.

10/10 Excellent

Barbara

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Molto bello, ma pulizia può migliorare
Stayed 4 nights in Aug 2019
Response from Hotel Rupit on Aug 13, 2019
Grazie per il suo messagio.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2019
Response from Hotel Rupit on Aug 12, 2019
Thank you for your review.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel war neu renoviert und schön ausgestattet, das Frühstücksbuffet war ausgezeichnet
Stayed 8 nights in Jul 2019
Response from Hotel Rupit on Oct 6, 2019
Danke für Ihre Wörte.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
De locatie was perfect en het hotel was in hele goede en nette staat.
Stayed 3 nights in Jul 2019
Response from Hotel Rupit on Jul 13, 2019
Thank you for your review.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è molto attrezzata, personale cordiale e disponibile, situata in una posizione strategica vicino al centro e alle spiagge di Cala D'or.
Stayed 10 nights in Jun 2019
Response from Hotel Rupit. on Jul 13, 2019
Grazie per i suoi commenti.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, new accommodations, excellent service, basic breakfast, and good value for the money overall, I'd stay again for sure. Only two things that bothered me a bit were a small leakage in the toilet and there was anyone in the reception to receive us on our late check-in, even letting the hotel know in advance. But after a call, everything was properly fixed.
Stayed 4 nights in Jul 2019
Response from Hotel Rupit on Jul 8, 2019
Thank you for your review!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente. Hotel muy nuevo Personal atento Desayuno correcto
Stayed 5 nights in Jun 2019
Response from Direcció on Jul 11, 2019
Muchas gracias por su amable comentario. La satisfacción del cliente nos motiva a seguir mejorando.

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un accueil plus que charmant un hôtel super bien placé dans le centre de Cala d'Or à 2 min de la rue piétonne ou se trouve tous les restos et petites boutiques. Les Chambres sont spacieuses et très confortables et avec la climatisation!! Le petit déjeuner est juste parfait mais surtout nous souhaiterions remercier le gentil Monsieur à l'accueil pour sa gentillesse et sa disponibilité, nous avons passé un super séjour mais surtout la gentillesse de ce monsieur nous a vraiment touché, de nos jours il est rare de tomber sur des personnes aussi gentilles et bienveillantes et cela fait chaud au coeur!!!!! UN GRAND MERCI POUR CE SUPER SEJOUR
Stayed 2 nights in Jun 2019
Response from Hotel Rupit on Jul 5, 2019
Merci beaucoup, Flora!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kjempefint hotell
Et veldig fint hotell, til en veldig fin pris. Liten, men stor og god nok, frokost. Trivelige personer i personalet, var veldig hjelpsomme om vi skulle lure på noe. Fantastisk beliggenhet, helt i hjertet av Cala d'or. Fem minutter ned til stranden, ti til femten minutter til marinaen og to minutter til sentrum. Booker gjerne her igjen.
Stayed 5 nights in Jun 2019
Response from Hotel Rupit on Jul 1, 2019
Thank you very much for your review. We will be very happy to host you again.

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Ontbijt was heel basic. Mooie kamers en leuk zwembad.
Stayed 4 nights in Jun 2019
Response from Hotel Rupit on Jun 24, 2019
Thank you for your feedback. We will keep improving.