Beach nearby
Check availability

Reviews of Hotel Luxor

4 out of 5
Hotel Luxor
Avenida Son Rigo, 21, Palma de Mallorca, Balearic Islands

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 73 reviews" "
Rating 8 - Good. 26 out of 73 reviews" "
Rating 6 - Okay. 1 out of 73 reviews" "
Rating 4 - Poor. 4 out of 73 reviews" "
Rating 2 - Terrible. 1 out of 73 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tereza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2023

8/10 Good

Oonagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to amenities and comfortable. Pool area excellent. Food adaquate
Stayed 4 nights in May 2023

10/10 Excellent

Samuel Vandad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location. We loved that the property was next to tennis and padel courts. Breakfast and dinner also exceeded our expectations as the food was fresh and with variety. We appreciated this as we had food constraints. Overall, the bar and restaurant staff were extremely friendly and helpful.
Stayed 6 nights in Apr 2023

10/10 Excellent

Edison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room with a great view and very friendly staff.
Stayed 3 nights in Jul 2022

10/10 Excellent

Izusa

Stayed 3 nights in May 2022

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location.
The hotel has been fully renovated so all is new. Staff is very friendly. Great location, good breakfast and dinner. Very please with this hotel. We will return.
Stayed 3 nights in Apr 2022

8/10 Good

Karen, Downham Market

Stayed 7 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Okay but not really a 4-star hotel
The hotel is okay but it's not really a 4-star hotel, and the conditions were average. The rooms had no tissues, iron or complimentary bottled water (all of those are really standard in 4 star hotels); we did have a kettle waiting for us as well as a few packets of tea and coffee but these were never refilled during our week-long stay so we ran out pretty quickly; the room didn't feel like it was vacuumed since we could feel a lot of sand on the floor. The hotel has some weird business practices, e.g.: they provide you with a room safe but don't provide you with a key (they consider it an extra per-day paid service), our rate included free breakfasts and dinners and for some reason the breakfast drinks (juices, water, hot drinks etc.) were free of charge at breakfasts but paid at dinners (yes, not even water was free of charge, in a 4 star hotel where our rate included free dinners...). The A/C was there but it was barely working despite average temperatures of around 20 degrees (it was easier for us to leave the balcony open during the night to cool the temperature down rather than relying on AC). On the plus side: we arrived late at night and had a dinner waiting for us which was a very nice touch; the staff was friendly too. The food was good but as weird as it sounds it made our whole family bloated. The hotel is in walking distance from the beach and has a bicycle rental shop right next to it if you're into that sort of thing.
Stayed 7 nights in Apr 2022

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2022

8/10 Good

Bharat

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel to stay with family.
The hotel is located within walking distance from Beach.
Stayed 4 nights in Oct 2021

10/10 Excellent

Radhakrishnamurthy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
The stay was truly Amazing and I would say it's one of the best stays i ever had. Hotel staff is amazing, restaurant is awesome especially Dinner. Also, the staff was so nice that they celebrated my wife's birthday as a surprise.. Truly touched by that. Public Transport is so easy from this place and beaches , aquarium is just walkable distance. Very please, nice facilities like Pool, table tennis, Jacuzzi etc., I would love to stay here again.
Stayed 2 nights in Oct 2021

8/10 Good

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased
Great location. Beautiful hotel. We opted for smaller type room, given only 2 of us. Plenty of space. Tea making facilities.Room 312 above and below had a pool and garden view. Others in that block wouldn’t, so was very lucky. Disappointing having to pay €26 for a safe already in the room. Thought that was so old fashioned. Room cleaned every day by very friendly staff.
Stayed 10 nights in Sep 2021

8/10 Good

Sowoon

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Good place for an affordable priced vacation.
Good place to stay for affordable price, but not recommend if you are planning for a fancy luxurious vacation. *Room: It was nicely renovated but the whole building itself is very old. And maybe therefore there were lot of drain flies in the toilet.. They weren’t much annoying as they mostly just stay on the wall without flying, but they aren’t really pleasant to see.. *Toiletry: There is a shampoo/bodywash tube attached in shower booth, and tiny shampoo and bodywash bottles are provided additionally, but these tiny bottles will not be provided again after you used them up. The towels seemed very old (they often had holes..). Also sometimes they did not have enough bath towels, so we received 2 small sized towels instead of bath towels.. *Breakfast: It was good but not the best. They had fresh and delicious fruit and good quality omelette. But they have very limited menu. If you are a coffee lover, you might get disappointed with the coffee machine.. the coffee there was ok-ish. *Staff: The staffs are nice, but many of them don’t speak English. As there were lot of German guests some staffs can speak German, but not very well. (They might not understand you accurately..)
Stayed 7 nights in Sep 2021

4/10 Poor

Rasheed Mahmood

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
I arrived with my family for check-in late evening. The reception wasn't very friendly. Basically told us that everything is closed and that he couldn't even provide water or offer any food as it's late. And we shouldn't bother him and wait for morning or go out and grab food/water ourselves. It is very strange i must say for a 4-star to have no water, iron etc. in the room. The rooms and property is outdated and requires renovation. It is not a 4-star by any means. The only good thing was breakfast. Lots of options and food was fresh. Location is also decent. But amenities like air-conditioners are old, toilet sinks and shower drainage was poor and blocked and when we complained, they took more than a day to send someone to have a look who claimed to have fixed it, but didnt make much of a difference. Overall, i would rate it between a 2-3 star with lots of room for improvement. House keeping would barge in without knocking and would only change bedsheets if you're standing there, otherwise they would simply shuffle the old ones.
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Ok, but 3 stars rather than 4
We stayed over four days and in general the hotel was ok, but personally I don't think it was a four star, three would be more accurate. The food was disappointing, and many items at dinner were overcooked and/or cold because the hot plates didn't seem to work. Coffee machines in the restaurant were awful. The location is good and it was quiet. The towels were a little tired, but changed daily with a good room clean. The pool is small. Overall, a pleasant stay but not somewhere I would necessarily return if other hotels were available.
Stayed 4 nights in Aug 2021

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay , very good service and all staff are very nice and polite
Stayed 5 nights in Aug 2021

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great Hotel for our long weekend. Only 10 min taxi ride from airport. Check in process was quick and efficient. Had a room on the 4th floor and was clean and comfy. Balcony had plenty of room. Buffet breakfast had a good range to choose from. only a few minutes walk to seafront promenad. Pool area was very clean and never had a problem finding a sunbed. Staff all very helpful too.
Stayed 4 nights in Aug 2021

8/10 Good

Janka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super! Il personale é gentilissimo e disponibile. La posizione é strategica: solo pochi minuti per raggiungere la spiaggia e poco vicino un sacco di locali e ristoranti. Al checkout, se necessario, mettono a disposizione uno storage per i bagagli e doccia se necessario. Colazione a buffet buonissima.
Stayed 6 nights in Jul 2021

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and nice food
Stayed 7 nights in Apr 2024

10/10 Excellent

Tobias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 9 nights in Sep 2023

10/10 Excellent

Ismail

Stayed 7 nights in Aug 2023

4/10 Poor

Tea

Travelled with group
Disliked: Staff & service
Personalmangel. Personal in Reception war nicht aufmerksam. Nicht immer freie Plätze im Restaurant, man musste warten für den freien Tisch. Obwohl das Hotel als „Adults only“ gezeichnet ist, waren zu viele Familien mit kleinen Kindern, die schon ab 6 Uhr morgens im Flur laut weinten und Lärm machten. Mangelhafte Zimmerservice. Das Buffet war nicht jeden Tag frisch, zu wenig Auswahl. Alles in allem ist es kein 4 Sterne Hotel, höchstens 2 Sterne. Sehr enttäuschend.
Stayed 8 nights in Aug 2023

10/10 Excellent

Jesper

Stayed 5 nights in Jul 2023

8/10 Good

Selina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Insgesamt bin ich sehr zufrieden mit der Unterkunft. Schönes Zimmer, leckeres Essen und eine gute zentrale Lage.
Stayed 3 nights in Aug 2023

4/10 Poor

Fabrizio

Travelled with family
Disliked: Staff & service
L'Hotel è abbastanza carino ma bisognerebbe fare qualche lavoro di manutenzione in più, è pur sempre un 4 stelle ! Nota negativa è il personale maschile, mai troppo empatico e spesso in difficoltà con la lingua inglese. La mattina della partenza abbiamo avuto anche una brutta esperienza con un inserviente abbastanza giovane che avevamo già visto il giorno prima al bar esterno. Alle 8 stavamo entrando nella sala della colazione e ci ha placcati in modo veramente arrogante e maleducato al punto tale che pure una sua collega all'interno gli ha detto di essere cortese. Gli ho risposto per le rime e promesso una mail in direzione, non si pretende la riverenza ma la cortesia si !!! Ci sono dei criteri minimi per ogni lavoro e questo ragazzo non li possiede assolutamente. Personale femminile molto cordiale e sempre con il sorriso.
Stayed 6 nights in Jul 2023

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

10/10 Excellent

María Teresa Rodríguez

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Pierre-Alain

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Le personnel toujours souriant et de service. A la réception, nous avons pu parler français
Stayed 7 nights in Mar 2023

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uns hat es sehr gut gefallen die zimmer waren groß und hell und sauber
Stayed 3 nights in Aug 2022

10/10 Excellent

Sébastien Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Le buffet petit déjeuner et dîner très variés et très bon. Dommage qu'il n'y ai pas d'animation ou de musique le soir au bar en terrasse.
Stayed 7 nights in Jul 2022

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anbefales til småbarnsfamilier og dem glade i ro
Hotellet var veldig ryddig og rolig. Maten var fantastisk, og det var alltid noe nytt å smake. Jeg var spesielt fornøyd med at hotellet lå i et rolig nabolag og nært stranden.
Stayed 7 nights in Jul 2022

10/10 Excellent

Poul Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtig godt hotel med høj service
Rigtig godt hotel med god service og høj standard på rengøringen. Vi ankom sent og køkkenet havde lavet en lille anretning til os. Dejlig overraskelse.
Stayed 5 nights in Apr 2022

8/10 Good

Josef

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Die Zimmer sind neu eingerichtet und renoviert inkl. Bad und WC, was sehr angenehm war. Es sind Kleinigkeiten, welche noch optimiert werden sollten, wie: Seifenhalter am Lavabo oder Tischkübelchen für die Früstückstische usw. Das Personal ist sehr nett und zuvorkommend. Hingegen wurden die Zimmer nicht sehr sauber gereinigt und die Bettwäsche ist auch nie ausgewechselt worden.
Stayed 6 nights in Apr 2022

10/10 Excellent

Amable

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La habitación súper cómoda y el personal (Manuel - Francisco y mi paisano gallego,en general todos)un 10 le doy 👏👏👏👏
Stayed 4 nights in Apr 2022

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour familial
Très bon séjour. Cela fait plusieurs fois que nous venons et le personnel edt toujours aussi agréable. Restauration parfaite...
Stayed 6 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
おすすめ
朝、夕の食事がなかなか良かったです。
Stayed 3 nights in Apr 2022

8/10 Good

Karl

Liked: Cleanliness, property conditions & facilities, room comfort
Vårt boende Hotell Luxor
Hotellet har god standard. Alla utrymmen var välstädade. Madrasserna på vårat rum hade med råge passera bäst före-datum.
Stayed 6 nights in Mar 2022

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022

10/10 Excellent

Mette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel, pænt og rent. Venlig reception. Tæt på stranden. God morgenmadsbuffet.
Stayed 5 nights in Oct 2021

8/10 Good

Emil Andrè Hoel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2021

10/10 Excellent

Geir

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Oct 2021

8/10 Good

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Aug 2021

4/10 Poor

Máté

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2021

10/10 Excellent

Dietmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr nettes Hotel mit sehr freundlichen Personal.
Stayed 7 nights in Sep 2021

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Luxor
В целом, хорошо. Чисто, пляж очень близко, завтраки достаточно хорошие, обслуживание хорошее. Номер достаточно большой, чистый, все работает, но несколько поизносившийся. В целом, тихо. Небольшой минус - пришлось дополнительно заплатить 20 евро за пользование сейфом, хотя в описании Hotels.com указано, что сейф доступен, без уточнения, что он за доплату).
Stayed 10 nights in Sep 2021

10/10 Excellent

Cynthia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Les chambres sont spacieuses, la piscine est agréable et le petit déjeuner est bon.
Stayed 6 nights in Sep 2021