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Reviews of Helengeli Island Resort

4 out of 5
Helengeli Island Resort
Helengeli Island, North Male Atoll, Helengeli

Reviews

8.0

Very good

Rating 10 - Excellent. 10 out of 31 reviews" "
Rating 8 - Good. 13 out of 31 reviews" "
Rating 6 - Okay. 5 out of 31 reviews" "
Rating 4 - Poor. 3 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jude, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little paradise
It was a paradise for us, from the arrival to departure, we didn't wanted to go back home. The staff and management is brilliant. We can say this because we work in hotel industry as well.

10/10 Excellent

travelhappy, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best value for money
Excellent staff, infinity pool, reef (swam with sharks everyday), affordable drinks/room/food/diving, sunsets, everything! GORGEOUS. not at all as luxurious as the big resorts but we didnt want that anyway. Rooms are very basic so if you want the pinterest version (overwater bungalows, jacuzzi in room, flower petals) then this isn't the place.

8/10 Good

Amir, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort with beautiful water
Great resort with nice people, great excursions, beautiful water, sharks, crabs and other wildlife that is truly something to admire. The food options aren't much but the food is good, drinks are expensive but if you go on the local island excursion early you can stock up. Would recommend to anyone on a budget that wants an experience of a life time.

4/10 Poor

Abdulaziz, Riyadh, Saudi Arabia

Disliked: Cleanliness, property conditions & facilities, room comfort
Quiet Resort
The resort to relax, good experience for 15 minute seaplaneby flight, the resort manager himself greeted us and was very nice guest relations. You need to buy everything like bottle of water its cost 5$. The local restaurant staff were average, as was the food. Most people tread the island barefoot

4/10 Poor

Thomas, Hong Kong

Disliked: Staff & service, property conditions & facilities, room comfort
Not Worth it at ALL
I certainly made a mistake in choosing Helengeli. Paid a handsome price, got a tired worn down room with "bad smell" and an air-conditioner with dark and brown MOLDS on every inch of it. Tried to ask to change room and got punished: We went to ask for changing room at 2 p.m., was told bluntly (showing irritation on the face) to come back at 3 as the man claimed himself not in a position to do it. Went back at 3 and told to come back at 4:30 p.m. Then went back at 4:30 p.m. and was given a key to room which was untouched and not cleaned from previous occupant. Went back to tell them the case and was asked to wait for another hour!!!! My wife got angry and tried to ask for the manager. The Assistant Manager came and started "scolding" us as he said that it was Sunday and the hotel was busy! What on earth is this??? Service???? Was it our fault??? We came to celebrate our wedding anniversary and the whole afternoon was wasted waiting to change room!!! Furthermore, don't be misled by the description of the room - Bungalow, that is too beautiful a description for a room like that - It's just a brick room with dead trees standing in front of the room like a haunted house. What you get is the tired furniture especially the toilet door which any hotel on earth would have dumped it away and above all, the smelly air-conditioner, the giant ants(about an inch long)!!! Actually, the whole vacation was spoilt!!!

4/10 Poor

Uzo, Lagos

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Helengeli is a good place if you enjoy snorkeling and diving. There are really no activities for young people and no media entertainment in the rooms. Moreover there is no wifi in the rooms - only at the bar and quite expensive rates.

6/10 Okay

SH, USA

Liked: Cleanliness
Fine, but overpriced... not best value for your $$
If you're hoping for a luxury resort you will be disappointed, but you will pay an arm and a leg here, plus tax. It was fine, but really should have been a little less per night to get the most value for your money. Also, the cost of getting to the island is additional and it is pricey. My room was fine, I liked the outdoor bathroom concept, but the bed was only somewhat comfortable. The food is average. There are some things they do well, and some they don't. I was told by one staff member that it's better than it used to be. The spa was very reasonably priced. Service overall at the resort is fine, but when I checked out I paid part of my balance in dollars and the local currency. They didn't know how to calculate the local currency into US dollars. Yikes. I had to do the basic multiplication for them. I would go back to the Maldives but I would stay somewhere else. For the amount of money I paid per night and the cost to get there and back, I expect more.

10/10 Excellent

Sun, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
Very romantic place for honeymoon, less crowded, friendly staff and beautiful view ;)

10/10 Excellent

Arlene, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet island paradise
We had a beautiful stay - the island is small and quiet with the turquoise waters and gorgeous white sand you expect in the Maldives. It is a low key place - no TVs, no jet skis, no fancy shops or formal restaurants - just one restaurant and one bar with sandy floors so you never have to wear shoes - lovely! We had an excellent experience with the dive shop and instructors, and the house reef has great snorkelling. Rooms are simple and clean, very pleasant. They offer several boat trips from the island, for snorkelling or to see a local island, etc. Mainly German speaking tourists as it is a Swiss owned resort. The snack menu in the bar is so-so... sandwiches and pastas and burgers from $10-15. The restaurant only serves buffet, and most people are on full or half-board. Prices are high - $33+ for the dinner buffet, $20+ for lunch. Food is pretty good but not fantastic. Helengeli was described to us as a "good value" resort - so no lobster at the buffets, but service, cleanliness, and the incredible beaches are all top notch.

8/10 Good

Ken, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attractive Quiet Smaller Resort with Delicious Foo
This is my 10th Maldivian resort. I enjoyed the island 's Peace and quiet of nature. Fragrant trees. No TV or phones. Simple comfortable rooms. Excellent island ambience. Nicely separated cottages. Well landscaped. Pleasant friendly staff. Good spa. Well priced. Value for money. Extensive white sand beaches. Short, 15 minute air transfer from Male. Good reef with interesting shells. Despite wind excellent clarity. Big fellows there- white/ black tip reef sharks, spotted eagle rays, turtle, big morays, napoleaon wrasses, etc. the largest schools of red-toothed trigger fish I've ever seen. The food was far above Maldives average. The weather in June was still wonderful. Warm air and seas with 1 monsoon day with heavy rain. Recommended.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Helengeli - exactly as it appears on their website
Service from some bar staff poor - 'All inclusive' almost treated as less valued guests. No concrete wave break. so excellent views. Room boy changed few days before end of holiday. First room boy made far more effort, eg sheet patterns and putting everything neat and tidy. House reef easy access for snorkelling - had it all, turtles, sharks, eels, loads of different fish....

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Peony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy
All staffs are very friendly. Room is big and clean. They will clean the room everyday. Food are very delicious.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
paradise
We stayed here for ten days there were 4 of us with two ajoning rooms, right on the beach. Bedroom was a good size and had a large outside bathroom. Rooms were cleaned twice a day. Food was excellent plenty of choice of meals. All staff where very freindly and helpful. This is a very lovely place to stay and i would recomend a nice peacful stay here.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great great hotel and experience
Exemplary service. Amazing house reef for snorkeling/diving. Good food. Good rooms. Well managed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Naturbelassene wunderschöne Insel
Hallo zusammen, die Anreise war für mich eine absolute Katastrophe! Wir sind in Mále gelandet und weiter zum Wasserflughafen, von dort auf ging es mit dem Wasserflugzeug zu einer Plattform direkt auf dem Meer ( und wir hatten bei der Anreise sehr starken Seegang!) über die man in das Boot umsteigen musste. Ich finde diese Details hätte man ruhig bei der Buchung erwähnen können. Gerade weil ich absolut Seekrank bin. Naja, dann sind wir angekommen, wurden Herzlich begrüßt. Der Bungalow war wie beschrieben, einfach eingerichtet, der Strand war ansich ganz schön, jedoch sollte man Badeschuhe mitnehmen, da im Wasser sehr viele Steine sowie Korallen liegen und das reingehen schon leicht unangenehm war. Nun das Positive, es war traumhaft zum Schnorcheln, ich bin mit Haien geschwommen, habe unzählige tolle Fische gesehen und Rochen &&& Das Essen war auch in Ordnung.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Traumhaft
Wir waren im Juni auf Helengeli und waren sehr begeistert. Das Essen ist gut und die Anlage sehr schön. Keine von diesen extrem hippen Luxusresorts und das ist auch gut so! Es ist vor allem für Taucher und Schnorchler ein echtes Paradies. Hoffentlich wird sich die Insel ihren Charme behalten können, wenn dieses Jahr die Leitung wechselt. Es wäre schade, wenn auch aus dieser Insel ein überzogenes/überteuertes Luxusresort wird.

8/10 Good

FRANCO, BOLOGNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RELAX E TANTI PESCI
SIAMO STATI AD HELENGELI DAL 29 APRILE AL 7 MAGGIO. SONO STATO GIA 5 VOLTE ALLE MALDIVE E QUINDI POSSO FARE TRANQUILLAMENTE DEI PARAGONI. PREMETTO CHE DOVE VAI VAI ALLE MALDIVE STAI BENISSIMO. HELENGELI E' UN ISOLA TRANQUILLISSIMA DOVE LA MAGGIOR PARTE DEGLI OSPITI SONO SUB FULL TIME, QUINDI DI GIORNO DI GENTE NE GIRA POCA...E FORSE E' QUELLO CHE UNO VORREBBE. PACE ASSOLUTA. MOLTI STRANIERI, MOLTO TRANQUILLI, E POCHI ITALIANI. FACENDO SNORKELING ABBIAMO VISTO DI TUTTO . SQUALI A RIVA, AQUILE DI MARE, NAPOLEONI, TARTARUGHE, TONNI MURENE BARRACURA E TANTO ALTRO. PRATICAMENTE ERAVAMO SEMPRE IN ACQUA. LA LINGUA DI SABBIA E' UN SOGNO E STARESTI SEMPRE LI A BAGNOMARIA..... CUCINA DI BUON LIVELLO CON SAPORI GRADEVOLI IN TUTTE LE VARIANTI. CENTRO DIVING ATTREZZATO E COMODISSIMO. DOPO CENA NON C'E' ANIMAZIONE E QUESTO ALL'INIZIO PUO SEMBRARE UN DIFETTO, MA SETTE GIORNI PASSANO ALLA SVELTA ANCHE SENZA GIOCHI DI GRUPPO , BALLI O KARAOKE O ALTRO, MA L'ANIMAZIONE SERVE MAGARI PER FAR IN MODO CHE LE PERSONE SI CONOSCANO TRA LORO. CHE DIRE ALTRO? PERSONALE PRECISO E PUNTUALE. CI TORNEREI? DIREI DI SI......

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hochzeitsferien
War das 4te Mal auf Helengeli. Wurden nicht enttäuscht.

6/10 Okay

Salva, Suisse

Liked: Cleanliness
Disliked: Room comfort
Pas de quoi en faire tout un plat!!!!
Rapport qualité/prix bien en dessous de ce que l'on peut attendre d'un séjour au Maldives. A part les chambres qui étaient spacieuses et propres, le reste doit passablement être amélioré. On vous propose à la location que des bungalows bord de plage, mais il faut savoir qu'une dizaine de bungalows n'ont même pas la vue sur la mer. Pire, c'est ceux-la qu'on essaie de vous fourguer losqu'on arrive, donc n'hésitez pas à réclamer. En cas de disponibilité, ils vont faire le nécessaire, sinon tant pis pour vous! Vous payez pour du filet de boeuf et on vous sert un steak au même tarif! La nourriture, bof bof, ça reste mangeable mais rien d'extraordinaire, les fruits pas murs, le choix est très pauvre. Si vous ne faites ni snorkeling, ni plongée, même pas la peine de s'y arrêter. A marée basse pas de possiblilité de se baigner. Sur les 5 séjours aux Maldives, Helengeli a été de loin le moins plaisant. Dommage

6/10 Okay

Nad, France

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Chambres spacieuses et propres, MAIS...........
Impressions très mitigées, un très bel endroit pour le snorkeling et la plongée, (tarifs plongée un peu élevés, même si c'est les Maldives, les clients ne sont pas des pigeons!!!). Où est la belle langue de sable que vous promettez sur les photos? Depuis 2 ans elle a disparu et croyez moi qu'à marée basse, quasiment impossible de se baigner, à part dans la piscine, mais je n'ai pas besoin d'aller aussi loin pour aller à la piscine!! Donc si vous ne faites ni snorkeling ni plongée, passez votre chemin. Tous les bungalows sont censés être en bord de mer, sauf qu'il y en a une bonne dizaine qui n'ont même pas la vue sur la mer, comment ont-ils fait, lorsqu'on pense que l'île fait environ 50 m de large. Pire, c'est là qu'on essaye de vous loger quand vous arrivez, alors n'hésitez pas à reclamer. Preférez les bungalows n° 1 a 18 côté couchant, les autres à éviter si possible. Pour la nourriture, ce n'est pas du Gastro, mais pas non plu de la cantine, assez bon, mais un choix très pauvre, que se soit pour le petit-déjeuner, le déjeuner et le dîner, on se lasse vite. De temps à autre une agréable surprise au dîner dans le coin spécial cuisine du monde, mais rien de trançandant. Gros bémol, en plus de 20 repas pris, pas une seule fois les fruits étaient mûrs. Pour le dîner romantique sur la plage qui lui non plus n'est pas donné, montre en main, il a duré 1 heure!! Quel romantisme lorsqu'on vous stresse à manger vite!! A éviter. De loin pas le meilleur séjour aux Marldives

6/10 Okay

Verified traveller

8/10 Good

Melanie, bretagne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très accueillant, idéal pour snorkeling
Enfin une île non défigurée par les rangées de bungalows sur pilotis! Personnel chaleureux, on se sent comme chez soi! Hôtel sans prétention. Restaurant, bar et réception les pieds dans le sable, inutile de s'encombrer à apporter des chaussures ou même des tongs! Les bungalows donnent directement sur la plage avec petit coin "privé" aménagé avec transats et fauteuils à l'abris des regards grâce à la végétation. Les fonds marins sont incroyables, inutile de plonger ou d'aller très loin pour apercevoir des centaines de poissons, tortues et requins. Le restaurant est très correct, buffet assez varié (surtout le soir) le chef est aux petits soins avec les clients. Mention spéciale pour le repas de Noel haut en couleurs et les décorations réalisées par le staff! Propreté impeccable, les chambres sont faites 2 fois par jour. Nous aurions souhaité partir visiter d'autres îles car l'hôtel propose ce genre d'excursion mais à défaut d'autres personnes motivées, (les touristes viennent principalement pour la plongée) l'excursion n'a pas été validée, nous avons seulement pu faire le "Snorkeling Safari" pour aller admirer les fonds marins un peu plus loin.

8/10 Good

XZ Wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Аля, Россия

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший домашний риф у самого берега.
Хороший домашний риф у самого берега. Все бунгало хорошо расположены. Остров очень маленький. Один отель. Питание только в отеле. Завтрак достаточный, но очень однообразный. Обед и ужин хороший, можно оплатить на месте. Принимают карты к оплате.. Сервис отличный. Из развлечений только биллиард и конечно снорклинг у берега. Дайвинг организаван хорошо на трех языках. Русских нет. В основном Швейцарцы. Телевизора нет. Интернет Wi Fi дорогой и только в кафе! Расчитан на релакс. Маску, ласты, фонарик, подводный фотоаппарат брать обязательно. Желающие сэкономить захватите печенье. Ха-ха.

8/10 Good

mariann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Михаил

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Замечательное место!
Отель шикарный. Настоящий остров-отель. Полное ощущение, что ты отдыхаешь по высшему разряду. Шикарная кухня, великолепный персонал, все очень внимательные, добрые и душевные.Чистые номера, убирают по 2 а то и 3 раза в день. Пляж в 3х шагах от любого домика. Шведский стол по уровню и насыщенности может конкурировать с хорошим столичным рестораном. Каждый вечер новые блюда, помимо огромного выбора салатов, закусок, мясных блюд и т.д., каждый вечер стоял повар и готовил лично для каждого гостя на гриле или фоке и тд. Одни плюсы.Настоятельно рекомендуем!

8/10 Good

bulan, Singapore

Liked: Cleanliness, property conditions & facilities
次回は長期滞在したいホテル
水上飛行機でマレから15分程の小さい島にあります。 到着、出発ともオランダ人のオーナが出迎えてくれ歓迎してくれるというアットホームなホテル。 部屋にはテレビはないのですがホテル内には無料で卓球・バレーボール・ダーツ・ビリヤード・プール・図書館等があり、充分に楽しめます。（Wi-Fiは有料：1日＄１５） 部屋にはシャンプー、石鹸、ドライヤー、金庫、タオルは常備されており、バスタブはありませんがシャワーが付いています。 部屋に入る前にも専用の水道があり、ても便利です。 時々、小さな蟻が出ることがありますので神経質な方にはお薦めできませんが清潔感は保たれています。 また館内にはダイビングショップも隣接されており、潜る事は可能ですがライセンスカードは必ず持参ください(忘れると絶対に潜らせてもらえません）。体験ダイビングもありますが島の周りはかなり流れが速いため、①リーフまで自力で泳げる　②45分のビデオ（英語）を理解できるか・・・か条件です。 朝食に関しては種類は多くはありませんが普通です。 夜食事に関しては毎日種類は変わりますがこれも普通かな・・・。 無料のミネラルウォーターはありません。レストランで購入（１．５ℓ＝＄４．２）することになりますので少々割高にはなりますが小さな島への運搬を考えると仕方がないと思います。 スタッフは西洋人の方とローカルの方のみで日本語は挨拶ができるくらいの方しかおりません。 滞在者もEU方面から来ている方がほとんどでした。 客層は家族、カップル（年齢層高い）が多かったです。 総合評価としては小さなホテルなので本当にのんびりと自然を楽しみたいと考えている方には最高かとおもいます。 現在、シンガポールに住んでおり、仕事の関係上3泊4日という短い滞在でしたが次回は長期での滞在を考えたいと思います。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

France, Grenoble

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel Helengeli : simple et confortable
Pour des gens qui ne recherchent pas le luxe mais le confort sans ostentation, cet hôtel est parfait. Pas de bitume : on marche dans le sable fin pour aller de la chambre au bar ou du restaurant à la plage. Cet hôtel ne semble pas être axé sur les voyages de noces, on rencontre plutôt des plongeurs. Seul inconvénient : vous êtes obligé de prendre un hydravion pour y accèder car l'île est assez éloignée de Malé, or le coût du transfert est très cher même si le voyage en hydravion est une belle expérience. Ceci dit, l'avantage de l'isolement de l'île est que l'on est vraiment au calme. Un petit point négatif : les desserts qui sentent l'œuf en poudre.