2/10 Terrible
ERIC, LAS VEGAS
Aug 21, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
If you are desperate. Stay here. The blond lady at the front desk during the day is cheerful and energetic, and helpful as is the tan night staff person. The rest of the staff, unhelpful, rude, lazy, and refuse to speak English.
As an advertiser of English and Spanish languages, the staff speak very little English and are unwilling to help those that speak English.
On the conditions, with people sleeping in the lobby and in common areas with their luggage. Sharing a bathroom with your “roommates” means 30 people sharing one bathroom or 100 sharing the common bathroom with 3 showers and 2 stalls.
The building does not generate enough energy to provide adequate air conditioning in the summer. The pods have ZERO air conditioning. A fan system to get the air from the room into your pod works poorly, leaves you with heat exhaustion at night. POD sleepers leave the door open at night to get cool air. The safety is non existent.
There is zero security, the closets are not lockable, anyone can open the left side with a credit card and screw driver due to cheap latches. Anyone can also walk into the hotel into the closets, take anll of your belongings and out again between 10 am and 5 pm. Because the lack of attention at the desk and low staff.
At night it is worse, the front desk staff is often resting/sleeping/having personal time during works hours in the rest room next to the front desk with the door closed. Not only is it difficult to get help if you are inside, as our tv
ERIC
Stayed 7 nights in Aug 2024