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Reviews of Singgasana Hotel Makassar

3.5 out of 5
Singgasana Hotel Makassar
Jl. Kajaolaliddo No. 16, Makassar, South Sulawesi

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 15 reviews" "
Rating 8 - Good. 6 out of 15 reviews" "
Rating 6 - Okay. 3 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

partha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like a 5 star hotel
Gem of a place. Great location- Lots of local and international restaurants around. Beach promenade is a 5 minute walk away. Its right down the road from the Sulawesi souvenier shops. And great hotel- super big comfy bed, clean room and spacious bathroom. Very helpful friendly staff. They let me leave luggage there for a week while I did some travelling. Feels like a 5 star hotel but at budget motel prices! I would stay here again.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Spacious room, central location, four stars designated three stars price and three stars quality, windows and bathroom could be cleaner. Should apply mosquito spray daily due to open drainage system in the surrounding. Booked for the pool but too dark to use at night, no life guard, no activity, a bit horrible to swim alone.
Stayed 2 nights in Jul 2018

8/10 Good

hugh, cairns, australia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel. Convenient to most of the city.
My stay at the hotel was spoiled by the reception staff. In my 72 years of travel I have never experienced such gross incompetence. Other staff were terrific, especially the restaurant and room attendants. Food was good and the beer was cold!
Stayed 1 night in Apr 2018

6/10 Okay

Dr. J

Liked: Cleanliness, staff & service
Disliked: Room comfort
Room need to be refurbished
It's an old hotel that need to be refurbished and the aircorn in the room somehow not so cold, nevertheless breakfast was ok and the staffs was friendly

4/10 Poor

Larry, Auckland New Zealand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Big Disappointment...Lacking all Round In Style.
This Hotel Lacked everything room was smelly with stains on carpet ...Unable to connect to Wifi from the room had to go to the pool area or lobby...Staff were unable to speak English and were not very helpful....Hotel Duty managers were not trained in how to place a simple Overseas call by phone and made it clear they didn't want to....Our stay here was treated by all the staff like we were intruding....The pool area was lacking in basic tourist amenities such as coffee,ash trays..refreshments of any type..Covers over the tables were covered in cigarette burns and the bottoms of covers looked like they had never seen a wash...The food on offer was well below average but they did make a good coffee at the dining area...For me this Hotel was not suited to Overseas tourists...To meet the tourist demand for quality hotel stay this one would fail in every area.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Gelael Supermarket
Bout of food poisoning - the other guests I talked to got better, but I didn't fully recover until leaving Indonesia. Kettle in room was great for making own cups of tea - more difficult was to get staff to replace tea bags and creamer, so I ended up buying my own. Enjoyed the swimming pool.

10/10 Excellent

Jack, Michigan , USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce Staff
NIce Hotel for Price. Turn Right walking out of Hotel and you have very nice Bakery. Turn left and 10 minute walk is Downtown. Room were clean and comfortable, breakfeast was fine and staff most helpful with any requests.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and pleasant. I hope can stay again next time visit to makassar
Stayed 2 nights in Feb 2020
Response from Erich on Mar 5, 2020
Thank you for your positive review about us. We are really appreciate your support.

10/10 Excellent

Hannu-Pekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
We really enjoyed our time here. Hotel is well located, close to restaurants and Losari beach. Small market right across the street. Best thing was the staff, they were really helpfull for all the matters we had. They even called a Grab many times for us and made sure that the driver was going to right direction. Nice big pool and gym as well. We even came back here for one night after one week trip to Bira. Good value for money!
Stayed 1 night in Aug 2018

8/10 Good

RICHMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL YG NYAMAN
HOTEL YG BERSIH . LOKASI YG STRATEGIS DEKAT KEMANA2 . STAFF YG RAMAH
Stayed 2 nights in Nov 2017

8/10 Good

Ari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Michael, Amsterdam

Liked: Cleanliness, staff & service, room comfort
Prima hotel, niet erg bijzonder
Dit hotel is prima maar niet echt bijzonder. Het is een erg groot gebouw en een tikkeltje vergane glorie. Gek genoeg erg veel muggen overal in het gebouw, ook een aantal op de kamer. Het kamer zelf is prima met een comfortabel bed. Het ontbijt is prima maar niet alles is even lekker. Het zwembad is heerlijk en ruim. Toen wij er waren werd er alleen wel zwemles gegeven in de namiddag, dus hou daar rekening mee. De sportschool is erg basic en ouderwets, maar alles wat je nodig hebt staat er. De locatie van het hotel is perfect, je zit midden in het centrum.
Response from Budi Winardy P on Sep 19, 2016
Dear Mr. Michael. Warmest Greetings from Singgasana Hotel Makassar, First of all, we on behalf of the management would like to sincerely thank you for your support and patronage towards Singgasana Hotel Makassar. Hereby, we would like to extend our sincerest apologies for the inconvenience experience that had happened to you during stay at our Hotel. Please rest assures that we will review our internal procedure including this particular case with our team in order to avoid similar situation in the future. Your support to The Singgasana Hotel Makassar is very much appreciated and we certainly hope that we can win back your confidence in us. Although we can not correct an error in the past, but we sincerely hope that you will accept our sincerest apology. Assuring you of our continuous dedication and commitment to take corrective actions and to provide better service with the name of Singgasana Hotel Makassar, we remain. Warms regards, Budi Winardy Paundu Front Office Manager

8/10 Good

Maskrisma, Makassar

Liked: Cleanliness, staff & service, room comfort
Lokasi yang strategis
Ini kunjungan pertama setelah hotel berganti nama. Kesan awal bangunan terlihat megah, walaupun sedikit kusam dan perlu penyegaran. Check in mudah dan staf yang ramah. Kamar cukup luas dan bersih dengan view kota yang bagus (lantai 12). AC dan Air cukup baik, tempat tidur yang nyaman. Hanya interior memang sudah perlu diganti suasana yang lebih cerah. Secara umum kualitas bagus, lokasi strategis dekat dengan kantor, tempat makan dan pantai losari.

2/10 Terrible

Ghiffary, Balikpapan

Disliked: Room comfort
" Terasa tidur dihotel Melati "
Letak Hotel Strategis, Kamar terkesan bukan hotel bintang 4 apalagi untuk eksecutive suite seharusnya harus lebih baik, fasilitas kamar hotel khususnya AC di kamar 1404 tidak memuaskan ( 2 malam menginap terasa menginap di hotel Melati ) Kesan saya Masih banyak yang harus di perbaiki lagi seperti : Keluhan Tamu via reception harus cepat dan tanggap, minimal konfirmasi kepada tamu atau tawaran untuk Pindah Kamar apabila Kamar nya ada kekurangan, Layanan Loundry juga belum bagus.