All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 117 out of 160 reviews" "
10 - Excellent
117
Rating 8 - Good. 30 out of 160 reviews" "
8 - Good
30
Rating 6 - Okay. 7 out of 160 reviews" "
6 - Okay
7
Rating 4 - Poor. 3 out of 160 reviews" "
4 - Poor
3
Rating 2 - Terrible. 3 out of 160 reviews" "
2 - Terrible
3
9.6/10
Cleanliness
8.8/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Excellent
graham
Business traveller
Feb 23, 2024
Liked: Cleanliness, room comfort
Overnight gem
Way better than expected, it said soundproofed and it really was, stylishly done, comfy bed, digital tv, kitchenette, bigger than usual bathroom and a table and chairs, nowhere to put a suitcase would be my only complaint, but the place was well worth it
graham
Stayed 1 night in Feb 2024
Response from Laura - Manager on Feb 29, 2024
Thank you Graham! I will see about buying some luggage racks for these units. Thanks for the feedback!
The new apartments were close to local entertainment with lots of good dining opportunities. The free parking was easy to access, safe and secure. Staff were all helpful, efficient and eager to maintain a high standard of presentation, safety and customer satisfaction. The stay was comfortable and not impacted by the proximity to the rail line or the nearby redevelopment construction works. I would be happy to seek further accommodation from this provider.
Jon
Stayed 4 nights in Feb 2024
Response from Ruth (Reception) on Feb 20, 2024
Thank you so much for your lovely feedback, Jon! We are happy to hear that you enjoyed your stay with us :) Looking forward to welcoming you back!
10/10 Excellent
lucas
Jan 31, 2024
Liked: Cleanliness
lucas
Stayed 1 night in Jan 2024
Response from Ruth (Reception) on Feb 20, 2024
Thank you Lucas for rating us :) See you again soon!
This new apartment has secure parking, a bathroom suitable for those with disability and a full kitchen and laundry facilities. The bed was very comfortable. An excellent hotel with bistro is across the road and an excellent coffee shop around the corner plus a grocery store. Couldn't fault this choice of accomodation.
Helen
Stayed 1 night in Jan 2024
Response from Ruth (Reception) on Feb 20, 2024
Hi HelenWe are happy to hear you enjoyed your stay with us :) I will be sure to share your feedback with the rest of the Team. We hope to see you again soon!
Convenient. Easy to access. Communication was efficient, and staff on the phone were pleasant.
Plenty of space and comfortable.
A little more bench space in the bathroom would have been nice.
The apartment is well presented but more suited to single business visitors not tourist couples. storage space is limited in bedroom for 2 people on an extended stay. Kitchen suits quick meal needs only.
I liked the size and amenities the apratment offered, very good. I did not like the idea it had the small german cockroaches, needs to be fumigated.
Claudio
Stayed 1 night in May 2022
6/10 Okay
Martin
Travelled with partner
Apr 21, 2022
This was the first time I've used an electronic hotel (no staff). The instructions were clear & worked perfectly. The room was large & bed mattress was really good. Unfortunately the bed sheet was too small & wouldn't tuck under the mattress. So every time you roll or move the sheet moves under you until it's all bunched up. Not great.
The apartment just needed a bit of softening for me to stay again. i.e. a rug in front of the tv it would be bloody cold in winter, a picture on the wall wouldn't hurt either
Loved the ‘person less’ property. This won’t be for all but worked for this introvert! It was simple to access the building and I felt very secure. I had a question prior to check in so I rang the number and was helped efficiently and warmly. Apartment absolutely spotless, quiet location. Basic toiletries so BYO if you care about that (I do). I’ll stay again.
Hi Matti,
we apologise for upgrading you to our larger studio that contains a fully equipped kitchen with a stove top and dishwasher.
We thought by placing you in this unit would be better suited for your stay as you were originally booked in a standard studio that only contains a kitchenette which you wouldn't have been able to cook in.
Again, we apologise and Thank you for booking with us!
As there wasn’t an on-site reception you do need to send a list of guest names/mobile numbers as well as the a copy of the licence and credit card of the primary guest. Once that is done you are issued a secure access code. The process worked great.
Loved that this was a new hotel. All amenities provided, so felt like home. Very comfortable bed. Lovely balcony. Close to the hotel and other restaurants within walking distance. Will stay here again in future.
Verified traveller
Stayed 1 night in May 2021
10/10 Excellent
Verified traveller
Business traveller
May 19, 2021
Liked: Cleanliness
Security code access, comfortable bed, lovely bathroom. Would have like cable tv. Great location opposite the castle hotel
Verified traveller
Stayed 1 night in May 2021
Response from Executive Apartments on May 19, 2021
We are glad to hear that you enjoyed your stay and hope to see you again soon!