"The pool area needs upgrades. Hotel needs to find a mechanism when the winds are a little strong there is shade provided that can withstand winds without having to shut off umbrellas/shade all together.
Stayed for 9 days and every day the umbrellas were closed. Too hot to stay this way by the pool"
"Only stayed one night but everything was perfect. Walking distance to many museums and transport hubs. Breakfast was really nice too. As far as Hard Rock Hotels go, it's small and from the outside it just looks like part of the neighbourhood but inside is great and it has all the things you expect at Hard Rock."
"It is always a pleasure to stay at hotel Regina. This is my fourth time staying at the property and will always come back to this hotel every time I am in Madrid. The location cannot be beat. It is century located and walkabout to most sites.
The staff are extremely friendly and helpful."
"A most excellent stay, one of the best hotels I’ve enjoyed hospitality at. Great service, delicious breakfast, clean and comfortable beds, customizable air conditioning, beautiful pool. Would recommend very happily."
"First time using the Hotel. The cleanliness was top notch. The front desk employees welcomed me and my daughter with a warm and friendly smile. A special thank you to Marc who went above and beyond to make our stay an excellent experience,
we highly recommend the Hotel."
"Nice place. Didn't use the patio much as it was shared with other rooms and not very nice ( a couple of chairs/tables on concrete). There are alot of amenities and everything is in a walkable distance. The metro is right on the other side of the street."
"Favorite stay! Staff was wonderful in every area of the hotel property. Pool and rooftop is a plus, magnificent views of Madrid. Great bar & food options. Overall memorable stay at Hotel Emperador."