All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Friendly staff. Good location. Clean.
A little con was that they did not have a a weighing scale to lend for a 4 star hotel, they should have one.
Wenceslao
Stayed 4 nights in May 2024
Response from Andrea Welcome Desk Agent on May 20, 2024
Dear Wenceslao,Thank you for choosing the Only YOU Boutique Hotel Madrid, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one! We would also like to apologize regarding the inconvenience about the weighing scale, and we will definitely try to upgrade this service for best quality and comfort.Thank you again and we hope to see you soon at the Only YOU Boutique Hotel Madrid! Best regards,
Thais si a beautifully appointed hotel in the Chueca neighborhood, conveniently located, with great amenities and incredibly helpful staff. The air conditioning should be upgraded, but that was only a slight inconvenience.
James
Stayed 1 night in May 2024
Response from Andrea. Welcome Desk Agent on May 15, 2024
Dear James,Thank YOU for choosing us for your stay in Madrid!We appreciate your kind words regarding your experience with us, since it helps us to keep improving our standards.We also regret the inconvenience with the air conditioning and we will look into it for when you return :)Thanks again and best regards,
Response from Andrea. Welcome Desk Agent on May 15, 2024
Dear Georges,Thank YOU for choosing us for your stay in Madrid!We appreciate your kind words regarding your experience with us, since it helps us to keep improving our standards.Thanks again and best regards,
This was a beautiful property in a really great area. The room and amenities were so nice. The hotel staff was some of the best I have ever seen. They made the stay feel so nice. One of my favorite places I’ve stayed when traveling abroad.
DeVon
Stayed 3 nights in May 2024
Response from Andrea Mendes Welcome Desk Agent on May 12, 2024
Dear DeVon,Thank YOU for choosing us for your stay in Madrid! We appreciate your kind comments about our stay and our staff, we will definitely pass the comments :) We hope yto see you again very soon! Do not hesitate to contact us for anything you need,Best regards,
Dear Jonathan,Thank YOU for choosing us for your stay in Madrid!We appreciate sharing your experience with us, since it helps us to keep improving our standards.Hope youve had a wonderful stay, looking forward to welcome you again!Bets regards,
Response from Andrea. Welcome Desk Agent on May 19, 2024
Dear Petrene,Thank you for choosing the Only YOU Boutique Hotel Madrid, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one!Thank you again and we hope to see you soon at the Only YOU Boutique Hotel Madrid! Best regards,
This location is lovely. Great service and staff and everything is in walking distance. Truly a 10...
David
Stayed 4 nights in Apr 2024
Response from Andrea Mendes on May 8, 2024
Dear David,Thanks for choosing us for your stay in Madrid!We appreciate taking the time to leave us your assessment regarding your experience with us, since it helps us to keep improving and offering the best service.We hope you enjoyed your stay and hope to see YOU soon,Best regards,
Beautiful trendy place to stay with a great location too.
Ingrid
Stayed 1 night in Apr 2024
Response from Andrea Mendes Welcome Desk Agent on May 1, 2024
Dear Ingrid,Thank YOU for sharing your experience at Only YOU Boutique! Its been a pleasure having you, and we hope to see you very soon again.We remind you that we are at your disposal for anything you need,Best regards,
Great location in a quiet neighborhood minutes away from all the action , friendly staff , warm and cozy stay
Maged
Stayed 3 nights in Apr 2024
Response from Andrea Mendes on Apr 30, 2024
Dear Maged,Thank YOU for choosing us for your next stay in Madrid!We appreciate very much your comments regarding your stay, and we are at your disposal for anything you need!Best regards and hope to see you soon,
10/10 Excellent
Carolina
Apr 25, 2024
Carolina
Stayed 6 nights in Apr 2024
Response from Andrea Welcome Desk Agent on May 20, 2024
Estimado Sr. TORRENS, ¡Muchas gracias por confiar en Only YOU Boutique Hotel Madrid!Nos gustaría aprovechar la ocasión para agradecerle que haya dedicado una parte de su tiempo a compartir su experiencia. Para nosotros es muy importante conocer su opinión ya que nos ayuda a seguir trabajando cada día para superar las expectativas de nuestros clientes y ofrecer un servicio excelente. ¡Nos alegra conocer que la estancia ha sido de su agrado! ¡Gracias nuevamente y esperamos verle muy pronto en Only YOU Boutique Hotel Madrid! Un cordial saludo,
Response from Only You Boutique Hotel on Apr 22, 2024
Dear Dora,Thank you for choosing the Only YOU Boutique Hotel Madrid, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one!Thank you again and we hope to see you soon at the Only YOU Boutique Hotel Madrid! Best regards,Natalia MoraledaWelcome Desk Agent
Response from Andrea Welcome Desk Agent on May 20, 2024
Estimado Carlos,¡Muchas gracias por confiar en Only YOU Boutique Hotel Madrid!Nos gustaría aprovechar la ocasión para agradecerle que haya dedicado una parte de su tiempo a compartir su experiencia. Para nosotros es muy importante conocer su opinión ya que nos ayuda a seguir trabajando cada día para superar las expectativas de nuestros clientes y ofrecer un servicio excelente. ¡Nos alegra conocer que la estancia ha sido de su agrado! ¡Gracias nuevamente y esperamos verle muy pronto en Only YOU Boutique Hotel Madrid! Un cordial saludo,
Response from Only YOU Boutique Hotel on Apr 11, 2024
Dear Tracey,Thank YOU for choosing us for your stay in Madrid! We reaally appreciate your kind words regarding our hotel, since it helps us to continue providing a top quality service.We are at your disposal for anything you need, and we hope to see you again soon!Best regards,
Dear Terri, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear that you have had an ejoyable experience at Only YOU!Thank you again and we hope to see you soon at the Only YOU Boutique Hotel Madrid! Best regards,Natalia MoraledaFront Desk Agent
The staff, property location, and restaurants were awesome.
Tracey
Stayed 3 nights in Mar 2024
Response from Andrea Mendes on Apr 7, 2024
Dear Tracey,Thank YOU for choosing us for your stay in Madrid! We reaally appreciate your kind words regarding our hotel, since it helps us to continue providing a top quality service.We are at your disposal for anything you need, and we hope to see you again soon!Best regards,
The hotel was located in a super area, walking distance to restaurants, shops and important places.
Cristina
Stayed 1 night in Mar 2024
Response from Only YOU Boutique Hotel on Mar 19, 2024
Dear Cristina, Thank you very much for your trust and for taking the time to share your experience about your last stay with us at Only YOU Hotel Boutique Madrid. Your opinion is fundamental for us as it helps us to improve day by day and to offer you the best possible experience. On behalf of the whole Only YOU Hotel Boutique Madrid team, we are delighted to know that everything was perfect during your stay and that you enjoyed your stay with us! We hope to see YOU soon! Kind regards,
The design of the property was beautiful. There were a number of public spaces where guests could sit. Breakfast was served from 7am - 11pm!
Grace
Stayed 3 nights in Mar 2024
Response from Only YOU Boutique Hotel on Mar 15, 2024
Dear Grace, Thank you very much for your trust and for taking the time to share your experience about your last stay with us at Only YOU Hotel Boutique Madrid. Your opinion is fundamental for us as it helps us to improve day by day and to offer you the best possible experience. On behalf of the whole Only YOU Hotel Boutique Madrid team, we are delighted to know that everything was perfect during your stay and that you enjoyed your stay with us! We hope to see YOU soon! Kind regards,
Response from Only YOU Boutique Hotel on Mar 7, 2024
Dear Suslix,Thank you for choosing the Only YOU Boutique Hotel Madrid, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one! Thank you again and we hope to see you soon at the Only YOU Boutique Hotel Madrid! Best regards,
After a rocky start (toilet didn’t flush) we were moved to nicer room, treated to excellent dinner (Francisco was super) and offered very late check-out, as we had a night flight. First class place. Lovely decor. Breakfast outstanding.
Nice recovery, staff!
Raymond
Stayed 3 nights in Feb 2024
Response from Only YOU Boutique Hotel on Feb 27, 2024
Dear Raymond,Thank you very much for your trust and for taking the time to share your experience about your last stay with us at Only YOU Hotel Boutique Madrid. Your opinion is fundamental for us as it helps us to improve day by day and to offer you the best possible experience. On behalf of the whole Only YOU Hotel Boutique Madrid team, we are delighted to know that everything was perfect during your stay and that you enjoyed your stay with us! We hope to see YOU soon! Kind regards.
Response from Only YOU Boutique Hotel on Feb 23, 2024
Dear Dolores, Thank you very much for your trust and for taking the time to share your experience about your last stay with us at Only YOU Hotel Boutique Madrid. Your opinion is fundamental for us as it helps us to improve day by day and to offer you the best possible experience. We apologize that the gym was not to your liking, and we will work on it. On behalf of the whole Only YOU Hotel Boutique Madrid team, we are delighted to know that everything was perfect during your stay and that you enjoyed your stay with us! We hope to see YOU soon! Kind regards,
The staff was great and the detailed they have with the guests. I want to go back.
alfredo
Stayed 5 nights in Dec 2023
Response from Only YOU Boutique Hotel on Feb 12, 2024
Dear Alfredo,Thank you very much for your trust and for taking the time to share your experience about your last stay with us at Only YOU Hotel Boutique Madrid. Your opinion is fundamental for us as it helps us to improve day by day and to offer you the best possible experience. On behalf of the whole Only YOU Hotel Boutique Madrid team, we are delighted to know that everything was perfect during your stay and that you enjoyed your stay with us! We hope to see YOU soon! Kind regards.
Response from Only YOU Boutique Hotel on Feb 7, 2024
Dear Jonathan, Thank you very much for your trust and for taking the time to share your experience about your last stay with us at Only YOU Hotel Boutique Madrid. Your opinion is fundamental for us as it helps us to improve day by day and to offer you the best possible experience. On behalf of the whole Only YOU Hotel Boutique Madrid team, we are delighted to know that everything was perfect during your stay and that you enjoyed your stay with us! We hope to see YOU soon! Kind regards,
Property and hotel was fantastic. Room was very comfy and relaxing. If you are looking for a hotel to practice spanish, or where you want to travel to Spain but continue to use english, you can easily do that in this hotel.
Wells
Stayed 3 nights in Jan 2024
Response from Only YOU Boutique Hotel on Jan 28, 2024
Dear Wells, First of all, we would like to thank you for your trust and for taking the time to share your experience about your last stay with us at Only YOU Hotel Boutique Madrid! Your opinion is our best tool to improve day by day and to offer you always the best possible experience. We are delighted to know that you enjoyed your stay with us and that you liked your room! We are very happy to know that our staff managed to make you feel like home and specially Ivan. We will pass on your comment to him to let him know that he managed to help you out during your stay! We hope to see YOU soon! Kind regards, Jordi, Only YOU Hotel Boutique Madrid
Response from Only YOU Boutique Hotel on Jan 20, 2024
Dear Michael,Thank you for choosing the Only YOU Boutique Hotel Madrid, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one! Thank you again and we hope to see you soon at the Only YOU Boutique Hotel Madrid! Best regards,
Response from Only YOU Boutique Hotel on Jan 18, 2024
Dear Shannon,Thank you very much for your trust and for taking the time to share your experience about your last stay with us at Only YOU Hotel Boutique Madrid. Your opinion is fundamental for us as it helps us to improve day by day and to offer you the best possible experience. On behalf of the whole Only YOU Hotel Boutique Madrid team, we are delighted to know that everything was perfect during your stay and that you enjoyed your stay with us! We hope to see YOU soon! Kind regards.
10/10 Excellent
Josefina
Jan 13, 2024
Josefina
Stayed 6 nights in Jan 2024
Response from Only YOU Boutique Hotel on Jan 14, 2024
Estimada Josefina, ¡Muchas gracias por confiar en Only YOU Boutique Hotel Madrid! Nos gustaría aprovechar la ocasión para agradecerle que haya dedicado una parte de su tiempo a compartir su experiencia. Para nosotros es muy importante conocer su opinión ya que nos ayuda a seguir trabajando cada día para superar las expectativas de nuestros clientes y ofrecer un servicio excelente. ¡Nos alegra conocer que la estancia ha sido de su agrado! ¡Gracias nuevamente y esperamos verle muy pronto en Only YOU Boutique Hotel Madrid!
Staff went above and beyond for me. Excellent stay.
Mark
Stayed 4 nights in Dec 2023
Response from Only YOU Boutique Hotel on Jan 9, 2024
Dear Mark,Thank you for choosing the Only YOU Boutique Hotel Madrid, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one! Thank you again and we hope to see you soon at the Only YOU Boutique Hotel Madrid! Best regards,
The staff was amazing. Very friendly and even helped me with my poor Spanish. My room was perfect for me as a solo traveler. I would definitely stay there again.
Malkia
Response from Only YOU Boutique Hotel on Feb 11, 2024
Dear Malkia,Thank you for choosing the Only YOU Boutique Hotel Madrid, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one! Thank you again and we hope to see you soon at the Only YOU Boutique Hotel Madrid! Best regards,
We adored this hotel! It’s breathtakingly beautiful, the staff were all so lovely and accommodating, the food was amazing, and there were a ton of thoughtful touches that made you feel right at home throughout the hotel. Cannot recommend this spot enough. Definitely a must for Madrid!
Kyle
Stayed 3 nights in Dec 2023
Response from Only YOU Boutique Team on Jan 6, 2024
Dear Kyle,Thank you very much for your trust and for taking the time to share your experience about your last stay with us at Only YOU Hotel Boutique Madrid. Your opinion is fundamental for us as it helps us to improve day by day and to offer you the best possible experience. On behalf of the whole Only YOU Hotel Boutique Madrid team, we are delighted to know that everything was perfect during your stay and that you enjoyed your stay with us! We hope to see YOU soon! Kind regards.
They upgrade our room , the experience was very nice 👌
Vivian
Stayed 1 night in Jan 2024
Response from Only YOU Boutique Hotel on Jan 6, 2024
Dear Vivian,Thank you for choosing the Only YOU Boutique Hotel Madrid, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one! Thank you again and we hope to see you soon at the Only YOU Boutique Hotel Madrid! Best regards,
10/10 Excellent
Catherine
Dec 28, 2023
Catherine
Stayed 1 night in Dec 2023
Response from Only YOU Boutique Hotel on Jan 18, 2024
Dear Catherine,Thank you for choosing the Only YOU Boutique Hotel Madrid, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one! Thank you again and we hope to see you soon at the Only YOU Boutique Hotel Madrid! Best regards,
Enjoyed our stay. Comfortable room and staff were very professional. Location is excellent. The room sometimes got quite noisy in the evening due to activity in hotel bar area.
Pam
Response from Only YOU Boutique Hotel on Jan 2, 2024
Dear Pam, Thank you very much for your trust and for taking the time to share your experience about your last stay with us at Only YOU Hotel Boutique Madrid. Your opinion is fundamental for us as it helps us to improve day by day and to offer you the best possible experience. On behalf of the whole Only YOU Hotel Boutique Madrid team, we are delighted to know that everything was perfect during your stay and that you enjoyed your stay with us! We hope to see YOU soon! Kind regards.
10/10 Excellent
Michel
Dec 26, 2023
Michel
Stayed 2 nights in Dec 2023
Response from Only YOU Boutique Hotel on Dec 27, 2023
Dear Michel,Thank you for choosing the Only YOU Boutique Hotel Madrid, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one! Thank you again and we hope to see you soon at the Only YOU Boutique Hotel Madrid! Best regards,
Great location, friendly staff. I have stayed at this hotel around 4 times, I recommend it 100%.
Juan Carlos
Stayed 3 nights in Dec 2023
Response from Only YOU Boutique Hotel on Dec 16, 2023
Dear Juan Carlos,Thank you for choosing the Only YOU Boutique Hotel Madrid, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one! Thank you again and we hope to see you soon at the Only YOU Boutique Hotel Madrid! Best regards,
Wonderful hotel and great location. Everything was an easy 20-30-minute walking distance away. The staff was spectecular. They even got us a cup of coffee early in the morning on the Sunday we had to leave for the airport and everything was still closed. The one and only issue we had was that we had a room facing the inner courtyard where the reception area and lobby is and it was super noisy all night long. There is no quiet time. We could open our window which was great but people were talking loudly at every hour of the night. Would definitely stay at the hotel but next time we will make sure to get a room facing the street.
Greg
Stayed 4 nights in Nov 2023
Response from Only YOU Hotel Boutique Madrid on Dec 16, 2023
Dear Greg, Thank you very much for your trust and for taking the time to share your experience about your last stay with us at Only YOU Hotel Boutique Madrid. Your opinion is fundamental for us as it helps us to improve day by day and to offer you the best possible experience. On behalf of the whole Only YOU Hotel Boutique Madrid team, we are delighted to know that everything was perfect during your stay and that you enjoyed your stay with us! We hope to see YOU soon! Kind regards.
The hotel is a great example of what boutique should be. Lots of statement features that lend themselves to lots of pics. The service was exceptional (thanks Christina) whether that was the welcome, breakfast service and room service. The room was also cleaned daily to a high standard. The hotel is in a great location for visiting the many things Madrid has to offer. The only minor negative (and it is minor!) is the lack of storage space in the bedroom.
Chris
Stayed 5 nights in Nov 2023
Response from Only YOU Boutique Madrid on Nov 14, 2023
Dear Mr. Jason,Thank you for choosing the Only YOU Boutique Hotel Madrid, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one! Thank you again and we hope to see you soon at the Only YOU Boutique Hotel Madrid!
Dear Mrs. Bermudez,Thank you for choosing the Only YOU Boutique Hotel Madrid, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one! Thank you again and we hope to see you soon at the Only YOU Boutique Hotel Madrid!
Dear Mrs. Fiona,Thank you for choosing the Only YOU Boutique Hotel Madrid, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one!Thank you again and we hope to see you soon at the Only YOU Boutique Hotel Madrid! Only YOU Team
Dear Mr. Jason,Thank you for choosing the Only YOU Boutique Hotel Madrid, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one! Thank you again and we hope to see you soon at the Only YOU Boutique Hotel Madrid!
Hotel is older, service was less than desirable, limited amenities in room, one bath towel
Margaret
Stayed 5 nights in Oct 2023
Response from Andrea Mendes on Oct 22, 2023
Dear Mrs. Carrera,We sincerely regret that your experience at our hotel did not live up to your expectations. We appreciate you sharing more details so that we can address your concerns specifically.Regarding the age of the hotel, we understand that our historic buildings can have a special charm, but we also understand that some guests prefer more modern facilities. We are constantly working on improvements and renovations to ensure the comfort of our guests.Regarding the quality of service, it is essential for us to provide exceptional service, and we are sorry to hear that you did not have a satisfactory experience. If you could provide us with more information on the areas where you felt the service was unsatisfactory, it would help us to identify opportunities for improvement.Regarding in-room amenities and towel availability, we are reviewing our standards of provision and service to ensure that all guests have what they need during their stay. We would appreciate it if you could provide us with more details to better understand your concerns.Our aim is for you to have an enjoyable stay, and we regret that this was not the case on this occasion. We look forward to taking specific steps to address your concerns and improve your perception of our hotel. Please feel free to share any other comments you feel are relevant so that we can follow up on your feedback.
Dear Mr. Patrick,Thank you for choosing the Only YOU Boutique Hotel Madrid, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one!Thank you again and we hope to see you soon at the Only YOU Boutique Hotel Madrid!