Find Hotels by Independent in Madrid

"I lived in he hotel 03/14-03/15. I left my stuff in the hotel and called them a few hours the first time after I left. The front desk told me he will handle it and call me again the next day. But no further call back. So I call back again the second day, said she will handle it. But no further response again. Then I call them again today, told me directly they cannot find it and not responsible for holding lost items for customers. The question is, I call the hotel even a few hours after I left and call them 3 times in total. Three different people picked up my phone and I had to explain explain everything again and again. This means they don't even take note about this but just leave it behind. I don't recommend this hotel as it sucks in service. I feel shame for them."

"Room was clean bed comfy lots shopping restaurants close by"

" Clean "

"Nice stop when passing by on I80. Comfortable rooms, clean and great price. "

"Great location "

"Clean and well maintained "

"Overall it was a a good motel, although there was some confusion in the morning because all of the keys did not work after a certain time which I attribute to the clerk who did not speak English but was a fine Indian gentleman."

"We had bedbugs in our room."

"If all you want is a bed it is ok not the most comfortable but it is cleanish it says there is a pool but it is not full and doesn't look like it has had water in it for years and no hottube eather it says there is one and they have one but again empty and not working it is a CHEAP bed and convenient location that is it the staff was politeish as long as there is no questions it seemed like I was a bother to the man at the desk and he couldn't wait to get me out of there"