Title: Hotel Palacio Del Retiro, Autograph Collection - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1139951&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Palacio Del Retiro, Autograph Collection Relax by indulging in an on-site spa treatment after a day exploring nearby attractions like El Retiro Park. ## Photo gallery for Hotel Palacio Del Retiro, Autograph Collection ![Property amenity - Hotel Palacio Del Retiro, Autograph Collection (Madrid)](https://images.trvl-media.com/lodging/2000000/1140000/1140000/1139951/446587c2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity - Hotel Palacio Del Retiro, Autograph Collection (Madrid)](https://images.trvl-media.com/lodging/2000000/1140000/1140000/1139951/3f17da23.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Serves breakfast, lunch, and dinner - Hotel Palacio Del Retiro, Autograph Collection (Madrid)](https://images.trvl-media.com/lodging/2000000/1140000/1140000/1139951/90ee1958.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Hotel Palacio Del Retiro, Autograph Collection (Madrid)](https://images.trvl-media.com/lodging/2000000/1140000/1140000/1139951/0c1eae53.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Hotel Palacio Del Retiro, Autograph Collection (Madrid)](https://images.trvl-media.com/lodging/2000000/1140000/1140000/1139951/cb063f32.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Experience the elegance of Hotel Palacio Del Retiro, Autograph Collection near El Retiro Park and Gran Via. Enjoy a rejuvenating massage at the spa, stay fit with 24-hour gym access, and savor international cuisine at The Suite Bar restaurant. With free in-room WiFi, multilingual staff assistance for tour planning or babysitting needs is just steps away. ## Reviews 9.2 Wonderful ## Popular amenities - Spa - Free WiFi - Restaurant - Air conditioning - Gym - Breakfast available ## Room options ### Check availability for these dates Tonight [Jan. 8 - Jan. 9](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=1139951&PinnedHotelID=1139951&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=1139951&PinnedHotelID=1139951&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 9 - Jan. 10](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=1139951&PinnedHotelID=1139951&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=1139951&PinnedHotelID=1139951&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1139951&PinnedHotelID=1139951&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1139951&PinnedHotelID=1139951&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1139951&PinnedHotelID=1139951&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1139951&PinnedHotelID=1139951&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ### View all photos for Deluxe Room, 1 King Bed, Non Smoking ![Deluxe Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/2000000/1140000/1140000/1139951/0b3900c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking 9.6 Exceptional 4 reviews ### Highlights Soundproofed Individually decorated Air conditioning Plasma TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Designer toiletries - 301 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed, Non Smoking ![Premium Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/2000000/1140000/1140000/1139951/e07d7ba0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Soundproofed Individually decorated Air conditioning HDTV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Designer toiletries - 344 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed, Non Smoking ![Junior Suite, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/2000000/1140000/1140000/1139951/2d85c1ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Non Smoking 8.0 Very good 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning HDTV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - 538 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 2 Twin Beds ![Deluxe Room, 2 Single Beds](https://images.trvl-media.com/lodging/2000000/1140000/1140000/1139951/09422b47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds ### Highlights Soundproofed Individually decorated Air conditioning Plasma TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Designer toiletries - Sleeps 2 - 2 Twin Beds ### View all photos for Deluxe Room, 1 Queen Bed ![Deluxe Room, 1 Queen Bed](https://images.trvl-media.com/lodging/2000000/1140000/1140000/1139951/136b1dec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed ### Highlights Soundproofed Individually decorated Air conditioning Plasma TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Designer toiletries - Sleeps 2 - 1 Queen Bed ### View all photos for Premium Room, 1 Queen Bed ![Premium Room, 1 Queen Bed](https://images.trvl-media.com/lodging/2000000/1140000/1140000/1139951/63d24ffc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Queen Bed ### Highlights Soundproofed Individually decorated Air conditioning Plasma TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Designer toiletries - Sleeps 2 - 1 Queen Bed ### View all photos for Premium Room, 2 Twin Beds ![Premium Room, 2 Single Beds](https://images.trvl-media.com/lodging/2000000/1140000/1140000/1139951/42a6b30c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Twin Beds ### Highlights Soundproofed Individually decorated Air conditioning Plasma TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Designer toiletries - Sleeps 2 - 2 Twin Beds ### View all photos for Junior Suite, 2 Twin Beds ![Junior Suite, 2 Single Beds](https://images.trvl-media.com/lodging/2000000/1140000/1140000/1139951/w4000h2663x0y0-4e63545f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Twin Beds ### Highlights Soundproofed Individually decorated Air conditioning Plasma TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Designer toiletries - Sleeps 2 - 2 Twin Beds ### View all photos for Suite, 1 King Bed, Fireplace ![Suite, 1 King Bed, Fireplace](https://images.trvl-media.com/lodging/2000000/1140000/1140000/1139951/2400d623.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Fireplace ### Highlights Soundproofed Individually decorated Air conditioning Plasma TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Designer toiletries - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Park View (Corner, Fireplace) ![Suite, 1 King Bed, Park View (Corner, Fireplace)](https://images.trvl-media.com/lodging/2000000/1140000/1140000/1139951/w4000h2664x0y0-d2d2429c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Park View (Corner, Fireplace) ### Highlights Soundproofed Individually decorated Air conditioning Plasma TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Designer toiletries - Sleeps 2 - 1 King Bed ## You may also like Ad ![Couples treatment rooms, sauna, body treatments, aromatherapy](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/35000000/34580000/34570500/34570433/3596a61b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pestana Collection Plaza Mayor Madrid Centro - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Hotel-Palacio-Del-Retiro.h1139951.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Hotel-Palacio-Del-Retiro.h1139951.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.41780%2C-3.68923&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Wa_yZ6gzVCwEQRap4xQkpa5ILUE=) Calle de Alfonso XII, 14, Madrid, Madrid, 28014 #### What's nearby - Plaza de Cibeles \- 5 min walk \- 0.4 km - Thyssen-Bornemisza National Museum \- 6 min walk \- 0.6 km - Prado Museum \- 6 min walk \- 0.6 km - Gran Via \- 8 min walk \- 0.7 km - Puerta del Sol \- 14 min walk \- 1.2 km #### Getting around - Retiro Station - 6 min walk - Madrid Recoletos Station - 9 min walk - Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive #### Restaurants - ‪Cappuccino - ‬4 min walk - ‪Aarde - ‬3 min walk - ‪Ramsés - ‬4 min walk - ‪Patio de Leones - ‬4 min walk - ‪James Joyce Irish Pub Madrid - ‬5 min walk ## About this property ### Hotel Palacio Del Retiro, Autograph Collection Luxury boutique hotel near Prado Museum Located close to El Retiro Park and Gran Via, Hotel Palacio Del Retiro, Autograph Collection provides dry cleaning/laundry services, a bar, and a 24-hour gym. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, The Suite Bar, offers breakfast, lunch, dinner, and light fare. Free in-room WiFi and a business center are available to all guests. Additional perks include: - Buffet breakfast (surcharge), a bike on site, and babysitting (surcharge) - Tour/ticket assistance, smoke-free premises, and concierge services - A computer station, a porter/bellhop, and multilingual staff Room features All 50 individually decorated rooms boast comforts such as 24-hour room service and pillow menus, in addition to perks like air conditioning and bathrobes. Other conveniences in all rooms include: - Hypo-allergenic bedding and rollaway/extra beds (surcharge) - Bathrooms with rainfall showers and designer toiletries - Plasma TVs with satellite channels - Recycling, coffee/tea makers, and daily housekeeping ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/20000/11000/10975/cad83751.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Palace, a Luxury Collection Hotel, Madrid Madrid Centro - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,003 reviews CA $510 CA $561 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=10975&PinnedHotelID=10975&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1770000/1766400/1766365/95b1af49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hospes Puerta de Alcalá, a Member of Design Hotels Salamanca - Spa - Pet friendly - Free WiFi - Restaurant 9.2 Wonderful 820 reviews CA $438 CA $481 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=1766365&PinnedHotelID=1766365&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/10100/10030/ff35ce38.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wellington Hotel & Spa Madrid Salamanca - Pool - Hot tub - Spa - Pet friendly 9.4 Exceptional 1,002 reviews CA $543 CA $597 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=10030&PinnedHotelID=10030&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/3000000/2380000/2373900/2373884/cae0a85e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Único Madrid - Small Luxury Hotels Salamanca - Free WiFi - Restaurant - Air conditioning - Gym 9.4 Exceptional 384 reviews CA $662 CA $728 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=2373884&PinnedHotelID=2373884&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Room, 1 King Bed, Non Smoking, City View (Corner) | City view](https://images.trvl-media.com/lodging/90000000/89310000/89303600/89303594/71795386.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Hotel Madrid Madrid Centro - Spa - Pet friendly - Free WiFi - Restaurant 9.4 Exceptional 113 reviews CA $592 CA $651 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=89303594&PinnedHotelID=89303594&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/20000/19900/19889/65deb476.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Fenix Gran Meliá - The Leading Hotels of the World Salamanca - Spa - Pet friendly - Free WiFi - Restaurant 9.4 Exceptional 1,001 reviews CA $476 CA $523 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=19889&PinnedHotelID=19889&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/19000000/18190000/18184800/18184736/f3913ad3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Relais & Châteaux Heritage Madrid Salamanca - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.8 Exceptional 569 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=18184736&PinnedHotelID=18184736&HadPinnedHotel=true®ionId=-1&adults=2) ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/23000000/22230000/22222900/22222811/4c2d1687.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran Hotel Inglés - The Leading Hotels of the World Madrid Centro - Spa - Pet friendly - Free WiFi - Restaurant 9.8 Exceptional 444 reviews CA $675 CA $743 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=22222811&PinnedHotelID=22222811&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/10000000/9560000/9550100/9550091/a965743b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Principal Madrid, Small Luxury Hotels Madrid Centro - Spa - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 968 reviews CA $452 CA $497 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=9550091&PinnedHotelID=9550091&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; Mediterranean cuisine ](https://images.trvl-media.com/lodging/1000000/30000/27300/27247/cb4527f6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Santo Mauro, a Luxury Collection Hotel, Madrid Chamberí - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 162 reviews CA $892 CA $981 total includes taxes & fees Jan 12 - Jan 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=27247&PinnedHotelID=27247&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (EUR 38.72 per day) ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 33 per person - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - The Suite Bar ### Things to do - 24-hour gym - Bicycles - Full-service spa ### Family friendly - Babysitting (surcharge) - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Computer station - Conference center (452 square feet of space) - Meeting rooms ### Full-service spa - Massage - Sauna - Spa open daily - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible bathtub - Elevator (31 inch wide door) - Front entrance ramp - Handrails in stairways (33 inches high) - Height-adjustable showerhead - Lever door handles - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (37 inches high) - Wheelchair-accessible restaurant ### More - 1 building - 4 floors - Banquet hall - Built in 1908 - Comprehensive recycling policy - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Bathtub or shower - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - iPod dock - Plasma TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Espresso maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Desk - Individual decor - Iron/ironing board - Phone - Recycling - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 100.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 33 per person - Nearby parking fee: EUR 38.72 per day - Rollaway bed fee: EUR 100.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a deadbolt lock This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not allowed in the spa ### Property is also known as AC Palacio Autograph Collection AC Palacio Autograph Collection Hotel AC Palacio Autograph Collection Hotel Retiro AC Palacio Retiro Autograph Collection AC Palacio Retiro Autograph Collection Hotel Ac Palacio Del Retiro, Autograph Collection Hotel Madrid Hotel Palacio Retiro Autograph Collection Palacio Retiro Autograph Collection Hotel Palacio Del Retiro, Autograph Collection Hotel Hotel Palacio Del Retiro, Autograph Collection Madrid Hotel Palacio Del Retiro, Autograph Collection Hotel Madrid ## Frequently asked questions ### Is Hotel Palacio Del Retiro, Autograph Collection pet-friendly? ### How much does it cost to stay at Hotel Palacio Del Retiro, Autograph Collection? ### What time is check-in at Hotel Palacio Del Retiro, Autograph Collection? ### What time is check-out at Hotel Palacio Del Retiro, Autograph Collection? ### Where is Hotel Palacio Del Retiro, Autograph Collection located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Palacio Del Retiro, Autograph Collection Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.4 Location ### 9.4 Staff & service ### 9.2 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 117 8 - Good 46 6 - Okay 11 4 - Poor 6 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Henry Nov 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities The gentleman who checked us in was incredibly helpful and the room was extremely comfortable. The hotel is beautiful, too! ##### Henry Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Luis Jul 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property, very well located and incredible staff ##### Luis Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Kim Jul 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful room, great staff, park is exquisite! ##### Kim Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### maseih Oct 1, 2025 Liked: Cleanliness, amenities The staff was exceedingly helpful. The location with the view of the Retiro park was unbeatable. You could walk to most city attractions. Nice shopping and dinning near by ##### maseih Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### carlos Jan 13, 2024 very good located attentive staff ##### carlos Stayed 5 nights in Jan 2024 ### 10/10 Excellent #### Ellen Jan 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location on the park. A bit of a walk from most tourist attractions but short walk to the Prado and train station which was convenient. Staff were very helpful. ##### Ellen Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Cecilia Jan 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing service by the hotel employees. Truly fantastic service. Worth every penny ##### Cecilia Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Luis Mar 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel, great service. ##### Luis Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Shobhna Nov 13, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Price/Value balance, good location Super location, very friendly staff, comfortable room/bathroom ##### Shobhna Stayed 2 nights in Nov 2022 ### 10/10 Excellent #### Miguel Aug 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities N ##### Miguel Stayed 4 nights in Aug 2025 ### 8/10 Good #### Al Mar 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect on everything, there could be a better customer service between tour guides and clients. ##### Al Stayed 6 nights in Feb 2023 ### 10/10 Excellent #### Sophie Mar 31, 2024 Liked: Amenities Exellent ##### Sophie Stayed 1 night in Mar 2024 ### 8/10 Good #### Carly Jul 30, 2023 Liked: Staff & service, property conditions & facilities Beautiful property but was under construction while we were there and got woken up early to banging every morning . Tough to handle with the jet leg. Otherwise it was fantastic. Amazing staff. ##### Carly Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Paulina Jan 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities Muy buen servicio … Nos encanto el desayuno la atención y decoración del lugar . De muy buen tamaño las habitaciones ##### Paulina Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### andrea Nov 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Second time at this amazing Hotel!! Love it ##### andrea Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### guillermo Jun 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel situado estrategicamente en una de las mejores zonas de Madrid ! ##### guillermo Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Heriberto Mar 29, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Recomendado La atención buenísima , el hotel precioso, antiguo pero lujoso , con unas torrijas que compitieron con el resto de España que visite ##### Heriberto Stayed 1 night in Mar 2025 ### 10/10 Excellent #### YEVGENIYA Nov 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hôtel histórico con buen servicio y ubicación ##### YEVGENIYA Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Jimena Oct 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Increíble experiencia. Personal de recepción muy amables. El cuarto ecepcional. ##### Jimena Stayed 1 night in Sep 2024 ### 8/10 Good #### Patricio Jul 8, 2024 Liked: Cleanliness, staff & service, amenities Necesita ya un poco más de mantenimiento y mejoras ##### Patricio Stayed 1 night in Jul 2024 ### 8/10 Good #### francisco Oct 5, 2023 Liked: Staff & service, property conditions & facilities Más espacios en áreas comunes y un poco de mantenimiento en la alfombra de la escalera, por lo que da lugar a ser un poco caro. ##### francisco Stayed 3 nights in Oct 2023 ### 8/10 Good #### Karla Mar 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bien ubicado. Personal amable. ##### Karla Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### RUBEN Feb 26, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gran servicio y muy cemtrico de muchos puntos turisticos. Enfrente del Parque del retiro- ##### RUBEN Stayed 1 night in Feb 2022 ### 10/10 Excellent #### jesus Nov 16, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities el personal de primera. ##### jesus Stayed 8 nights in Nov 2021 ### 8/10 Good #### Verified traveller Sep 30, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy bien ubicado y personal muy agradable . El edificio es bonito y la ubicación muy buena frente al parque del Retiro y cerca de museos y lindas zonas . Las habitaciones amplias y el personal excelente muy atento y agradable .El desayuno variado y rico , higiene y limpieza general buena . Los elevadores y escalera un poco maltratados y descuidados. ##### Verified traveller Stayed 3 nights in Sep 2021 ## Expedia's Latest Trends ### Hotels > [Madrid Marriott Auditorium Hotel & Conference Center](https://www.expedia.ca/Madrid-Hotels-Madrid-Marriott-Auditorium-Hotel-Conference-Center.h908863.Hotel-Information) > > [Radisson Blu Hotel, Madrid Prado](https://www.expedia.ca/Madrid-Hotels-Radisson-Blu-Hotel.h3056391.Hotel-Information) > > [Hotel Regina](https://www.expedia.ca/Madrid-Hotels-Hotel-Regina.h1170158.Hotel-Information) > > [Hotel Indigo Madrid - Gran Via by IHG](https://www.expedia.ca/Madrid-Hotels-Hotel-Indigo-Madrid-Gran-Via.h6544887.Hotel-Information) > > [Hotel Emperador](https://www.expedia.ca/Madrid-Hotels-Hotel-Emperador.h915.Hotel-Information) > > [Hotel Atlantico Madrid](https://www.expedia.ca/Madrid-Hotels-Hotel-Atlantico-Madrid.h26417.Hotel-Information) > > [NH Collection Paseo del Prado](https://www.expedia.ca/Madrid-Hotels-NH-Collection-Paseo-Del-Prado.h1903400.Hotel-Information) > > [NH Collection Madrid Gran Vía](https://www.expedia.ca/Madrid-Hotels-NH-Collection-Madrid-Gran-Via.h919841.Hotel-Information) > > [Hotel Liabeny](https://www.expedia.ca/Madrid-Hotels-Hotel-Liabeny.h598707.Hotel-Information) > > [Hotel Preciados](https://www.expedia.ca/Madrid-Hotels-Hotel-Preciados.h10360265.Hotel-Information) > > [Hotel Europa](https://www.expedia.ca/Madrid-Hotels-Hotel-Europa.h12591643.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.ca/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [NH Madrid Nacional](https://www.expedia.ca/Madrid-Hotels-NH-Madrid-Nacional.h523313.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.ca/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [SLEEP’N Atocha – B Corp Certified](https://www.expedia.ca/Madrid-Hotels-SLEEPN-Atocha-B-Corp-Certified.h5880421.Hotel-Information) > > [Barceló Torre de Madrid](https://www.expedia.ca/Madrid-Hotels-Barcelo-Torre-De-Madrid.h15371941.Hotel-Information) > > [Hotel Riu Plaza España](https://www.expedia.ca/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information) > > [Palacio de los Duques Gran Meliá - The Leading Hotels of the World](https://www.expedia.ca/Madrid-Hotels-Palacio-De-Los-Duques-Gran-Melia-The-Leading-Hotels-Of-The-World.h8556.Hotel-Information) > > [Barceló Emperatriz](https://www.expedia.ca/Madrid-Hotels-Barcelo-Emperatriz.h54497.Hotel-Information) > > [NH Collection Madrid Suecia](https://www.expedia.ca/Madrid-Hotels-NH-Collection-Madrid-Suecia.h11695.Hotel-Information) > > [Dear Hotel Madrid](https://www.expedia.ca/Madrid-Hotels-Dear-Hotel-Madrid.h11769475.Hotel-Information) > > [Room Mate Collection Alba, Madrid](https://www.expedia.ca/Madrid-Hotels-Room-Mate-Alba.h37052055.Hotel-Information) > > [Catalonia Puerta del Sol](https://www.expedia.ca/Madrid-Hotels-Catalonia-Puerta-Del-Sol.h906121.Hotel-Information) > > [Hotel Francisco I](https://www.expedia.ca/Madrid-Hotels-Hotel-Francisco-I.h1577055.Hotel-Information) > > [Intelier Palacio de San Martín Hotel](https://www.expedia.ca/Madrid-Hotels-Hotel-Intur-Palacio-San-Martin.h804778.Hotel-Information) > > [Hyatt Centric Gran Via Madrid](https://www.expedia.ca/Madrid-Hotels-Hyatt-Centric-Gran-Via-Madrid.h20113119.Hotel-Information) > > [Gran View Apartments](https://www.expedia.ca/Madrid-Hotels-Gran-View-Apartments.h63896948.Hotel-Information) > > [Four Seasons Hotel Madrid](https://www.expedia.ca/Madrid-Hotels-Four-Seasons-Hotel-Madrid.h41046184.Hotel-Information) > > [Hotel Porcel Ganivet](https://www.expedia.ca/Madrid-Hotels-Hotel-Ganivet.h1901714.Hotel-Information)