Verified
10/10 Excellent
Michael
Apr 16, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michael
Stayed 3 nights in Apr 2026
Hotel Mayerling
1.0 star property
Madrid's vibrant energy awaits just steps from this welcoming hotel, where helpful staff and a prime location put travelers right in the heart of Spanish culture.
Choose dates to view prices
Photo gallery for Hotel Mayerling
Hotel Mayerling, near Plaza Mayor, offers a comfortable base with practical amenities. Guests enjoy WiFi, continental breakfast, and local advice from multilingual staff. The lobby is a relaxing spot for coffee or tea and complimentary newspapers.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
- Free WiFi
- Air conditioning
- Housekeeping
- 24/7 front desk
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About this property
Hotel Mayerling
- Hotel near Plaza Mayor
- A short walk from Puerta del Sol and Gran Via, Hotel Mayerling has plenty to offer. Guests can connect to free in-room WiFi.
- Other perks at this hotel include:
- Continental breakfast (surcharge), concierge services, and a front-desk safe
- A 24-hour front desk, smoke-free premises, and an elevator
- A water dispenser, multilingual staff, and coffee/tea in the lobby
- Guest reviews say great things about the helpful staff and location
- Room features
- All guestrooms at Hotel Mayerling offer thoughtful touches such as air conditioning, as well as amenities like free WiFi and free bottled water.
- Extra conveniences in all rooms include:
- Bathrooms with rainfall showers and free toiletries
- Flat-screen TVs with satellite channels
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Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
- Fee for continental breakfast: approximately EUR 10 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Frequently asked questions
Is Hotel Mayerling pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel Mayerling?
As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Mayerling on Jun 1, 2026 start from CA $180, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Hotel Mayerling?
Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. Late check-in is available during limited hours.
What time is check-out at Hotel Mayerling?
Check-out is at noon.
Where is Hotel Mayerling located?
Located in Madrid Centro, this hotel is within a 10-minute walk of Cava Baja, Plaza Mayor, and Puerta del Sol. Plaza de España - Princesa and San Miguel Market are also within 10 minutes. Tirso de Molina Station is only a 2-minute walk and Sol Station is 6 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.2
Location
9.4
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 510 out of 1000 reviews
10 - Excellent
510
Rating 8 - Good. 384 out of 1000 reviews
8 - Good
384
Rating 6 - Okay. 75 out of 1000 reviews
6 - Okay
75
Rating 4 - Poor. 21 out of 1000 reviews
4 - Poor
21
Rating 2 - Terrible. 10 out of 1000 reviews
2 - Terrible
10
Reviews
Verified
8/10 Good
Jennifer
Mar 28, 2026
Liked: Cleanliness, staff & service, amenities
Staff was very pleasant
Jennifer
Stayed 4 nights in Mar 2026
Verified
10/10 Excellent
Sharon
Feb 6, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel staff and convenient breakfast.
Sharon
Stayed 2 nights in Feb 2026
Verified
10/10 Excellent
Rafiq
Mar 24, 2026
Liked: Cleanliness, staff & service, property conditions & facilities
Best location and best staff i will stay again.
Thank you
Rafiq
Stayed 1 night in Mar 2026
Verified
8/10 Good
Stephanie
Apr 11, 2026
Liked: Cleanliness, staff & service, amenities
Great location. Friendly staff. Coffee 24 hours. Elevator. Clean room. Baggage room.
Stephanie
Stayed 1 night in Apr 2026
Verified
10/10 Excellent
Nancy
Dec 21, 2025
Liked: Cleanliness, property conditions & facilities
Location is perfect. The room was very comfortable. Highly recommended staying here😊
Nancy
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Maria
Jan 20, 2026
Liked: Cleanliness, staff & service, amenities
The location was great, the front desk employees were always friendly and ready to help. The room was clean.
Maria
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Manohar
Oct 7, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Great location at good price
Manohar
Stayed 2 nights in Oct 2025
Verified
8/10 Good
Ryan
Feb 1, 2026
Liked: Cleanliness, staff & service, amenities
Nice shower and comfy bed but room little tired in some areas
Ryan
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Ian
Dec 24, 2025
Liked: Cleanliness, staff & service, amenities
Clean and tidy room. Staff extremely helpful and polite. Great central location
Ian
Stayed 4 nights in Dec 2025
Verified
10/10 Excellent
James
Nov 25, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful. Location just a couple minutes walk from Puerto Del Sol. Breakfast was buffet style with lots of choice and good quality.
Rooms were quiet and comfortable.
James
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Rosemarie
Jun 19, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Rosemarie
Stayed 3 nights in Jun 2025
Verified
10/10 Excellent
James
Apr 17, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and very helpful staff
James
Stayed 2 nights in Apr 2025
Verified
10/10 Excellent
Daniela
Nov 14, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Great staff!! Super friendly
Daniela
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Ignacio
Jun 26, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Great location,clean room,friendly staff great customer service
Ignacio
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
Charles
May 25, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accommodations. Great breakfast and service.
Charles
Stayed 1 night in May 2025
Verified
10/10 Excellent
Amanda
Mar 22, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel. Very comfortable room, wonderful breakfast and very helpful and friendly reception staff. Its location is excellent too.
Amanda
Stayed 2 nights in Mar 2025
Verified
10/10 Excellent
Ronald
Jun 5, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and the location was great!
Ronald
Stayed 1 night in Jun 2024
Verified
10/10 Excellent
Carol
Jun 26, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very good location
Great staff
Carol
Stayed 5 nights in Jun 2024
Verified
8/10 Good
John
Jan 10, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good value for the central area . Reception, cleaning was excellent. The breakfasts were an extra €9 each and limited but ok. The weather outside was cold and it took a while for the room to heat up with the air con and separate electric wall heater but was then fine.The view from the window was disappointing but quiet.
John
Stayed 3 nights in Jan 2026
Verified
8/10 Good
Diana
Jun 10, 2025
Liked: Cleanliness, amenities
Clean room and bathroom, nice view and in a perfect spot near great places, 10 mins walk to Mercado San Miguel and Plaza Mayor.
Diana
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
Nancy
May 23, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well designed, low-key hotel with a lovely (I repeat, lovely) staff.
Nancy
Stayed 1 night in May 2024
Verified
8/10 Good
Vivian
Sep 29, 2025
Liked: Staff & service
Location is good but kind of noisy at night. The staff is great especially Eluska. Eluska was very accommodating and very friendly. She made our stay wonderful because of her kindness.
Vivian
Stayed 2 nights in Sep 2025
Verified
10/10 Excellent
Lizandra
Jan 20, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to make us feel welcomed. I definitely recommend this hotel, especially because of the wonderful staff.
Lizandra
Stayed 3 nights in Jan 2025
Verified
10/10 Excellent
Ganna
May 23, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property , nice people , continental breakfast available , will decently recommend to my friends
Ganna
Stayed 2 nights in May 2024