Retiro, a neighborhood in Madrid, is home to Hostel 165. Puerta de Alcalá and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Movistar Arena or Bernabéu Stadium. Visit our Madrid travel guide
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Coffee and tea in common areas
Conveniences
Laundry facilities
Limited-hour front desk
Guest services
Housekeeping (daily)
Accessibility
No elevator
Room amenities
Bathroom
5 detached shared bathrooms
Food and drink
Electric kettle
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 10:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children 17 years old and younger are not permitted at this property
Frequently asked questions
Is Hostel 165 pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Hostel 165?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at Hostel 165?
Check-out is at 11:00 AM.
Where is Hostel 165 located?
Located in Retiro, this hostel is within 1 mi (2 km) of Hospital Gregorio Maranon and El Retiro Park. Gran Via and Puerta del Sol are also within 3 mi (5 km). Conde de Casal Station is only a 2-minute walk and Sainz de Baranda Station is 10 minutes.
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Reviews
Hostel 165 Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
7.8
Amenities
8.6
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 161 out of 288 reviews
10 - Excellent
161
Rating 8 - Good. 64 out of 288 reviews
8 - Good
64
Rating 6 - Okay. 30 out of 288 reviews
6 - Okay
30
Rating 4 - Poor. 8 out of 288 reviews
4 - Poor
8
Rating 2 - Terrible. 25 out of 288 reviews
2 - Terrible
25
Reviews
Verified review
6/10 Okay
Hamid
Mar 1, 2024
Liked: Cleanliness
Disliked: Staff & service
The place is clean and the area where it is located is good.
Everything was good specially staff a girl from Colombia she was good and maintain everything for other query contact me my WhatsApp number :+91 9053289749
Stayed 1 night in Jul 2024
Verified review
4/10 Poor
Chi kingsmann
Mar 2, 2026
The rooms are clean,I think is only one female staff people don't like.I think the so call manager takes a poor judgment he is still youngman
Stayed 2 nights in Feb 2026
Verified review
8/10 Good
lenia
Jan 3, 2025
Liked: Cleanliness, staff & service
I like the staff, the place is very safe. Only thing is the mattress. Also need more bathrooms, and to fix the water because after a certain amount of people shower it stays cold
The staff were friendly and keep it tidy often the time. You can charge devices right next to bed and laundry (washing and drying) service is available. Actually staff is at the reception all the time so that check in can be made after midnight as well. The only thing I did not like was air mattress. So far it was pleasant stay for me
The mattress and pillow were comfortable. The bedroom was cooled well. The staff was friendly. The place was really clean. My only suggestions are more hooks and/or shelves in shower rooms for clothes and towel and keep toilet paper stocked in bathrooms.