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Reviews of Hostal Jemasaca - Palma61

2 out of 5
Hostal Jemasaca - Palma61
Calle Palma, 61, Madrid, Madrid

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 117 reviews" "
Rating 8 - Good. 58 out of 117 reviews" "
Rating 6 - Okay. 23 out of 117 reviews" "
Rating 4 - Poor. 7 out of 117 reviews" "
Rating 2 - Terrible. 4 out of 117 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MICHAEL

Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Hostal is not hotel
Check-in time on hotels.com site is wrong. Also this place does not keep lagage. No amenity, no hair dryer. Because it is not hotel. TV, bed, shower and wifi. That's all. But TV channels are only local in spanish, shower head is broken. The price is expensive as hotels.
Stayed 1 night in Oct 2023

6/10 Okay

E

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was friendly and the place was clean. The building itself was in poor condition. There is no elevator and the stairs need repair.

10/10 Excellent

Roland

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice enough
The staff were lovely and helpful, the room was nice and spacious. However the big let down was that I paid for breakfast as part of my reservation and didn't receive this any of the days, so am I very disappointed about that.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Miriam on Jul 3, 2019
Thanks for the positive review

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was friendly. The WiFi was horrible and inconsistent. I prepaid for breakfast but they didn’t honor it. Only the front desk can change the temperature of your room via a secret door where they sit so if you want it warmer or colder you have to ask them to change it. I order 2 double beds and it was 1 queen bed in the room.
Stayed 5 nights in May 2019
Response from Miriam on Jun 7, 2019
Dear guest thanks for the feedback. We have changed the WIFI company this same week so should not be a problem now. We try to be enviromental friendly and A/C it´s not on till june 15th. Ther must be some error with the beds as we don´t have 2 queen beds rooms, we have 2 twin beds rooms and 1 bouble bed rooms, we try to provide always what you preffer upon arrival but it´s not always guaranteed. Once again, thanks for staying with us and giving us this review that will always help us improve.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the staff very friendly. Not obvious when you arrive how to enter the building. The bar owner next door was very helpful.
Stayed 3 nights in May 2019
Response from Miriam on Jun 6, 2019
Dear guest, thank you so much for such a positive review.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2019
Response from Miriam on May 29, 2019
Thanks for the feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was what I wanted for one night, was seeing my king (my son) the next day and I just wanted to stay somewhere that was cheap. Didn't expect the world and didn't get the world but it was quiet and clean, wifi was fine, got a breakfast the next morning across the street for under 4 euros = Happy days.
Stayed 1 night in Mar 2019
Response from Miriam on Mar 31, 2019
Dear guest, thank you for your review. We try to give the best service in our hands at correct prices for Madrid city center, we are glad you enjoyed your stay.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super comfortable and while the breakfast wasn't in place but on a near cafe, the cafe was super cool and the breakfast was a nice complement.
Stayed 3 nights in Dec 2018
Response from Miriam on Dec 18, 2018
Dear guest, thank you so much for such a positive review.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jun 2018
Response from Miriam on Jul 3, 2018
thanks for the feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice room with WiFi and 24 hour service. Room could be a bit bigger. But anyway good.
Stayed 5 nights in Jun 2018
Response from Miriam on Jun 27, 2018
Thanks for this feedback, Its the best reward to our work!

8/10 Good

BO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious clean room with balcony, weak WIFI.
I like this hostel as it was spacious compare to other hostels I have stayed in. Balcony was an added extra. Room is clean and it has been newly refurbished with a decent bathroom, sound-proofed windows and shutter although it cannot completely shut off the people noise from the street at night. WIFI signal was weak. Air-con cannot be controlled in the room. Hostel management normally turns it off during the day and only turns it on at night on request. Beds and pillows were comfortable enough, however, only old blankets were used. Check-in is to walk up 2 flights of stairs. Metro station is just around the corner and the city center is about 5 -10 mins walk. Restaurant, supermarket and bars are nearby. Rates can vary on different dates, so best to check carefully before deciding. I would stay there again if the rate is below €40 per night.
Stayed 2 nights in Jun 2018
Response from Miriam on Jun 27, 2018
Dear guest, thanks for your feedback, hope to see you again we try to have always a reasonable fare but may change in different seasons. Once again thanks for yur comments that always helps us improve

8/10 Good

V, Long Island, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, cute small place. Very clean!!! Nice 24 hr security. In a great location. Close to a lot of places and Metro
Stayed 7 nights in May 2018
Response from Miriam on Jun 27, 2018
Thanks!!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Overall Pleasant Stay
We stayed at Hostal Jemasaca-Palma61 for 5 nights! The location is very good if you're looking to stay in a more 'locals only' area. There are several casual bars and restaurants around. Tourist destinations aren't that far away either. The room was clean, however, the comfort of the bed could be improved. Overall a pleasant stay.
Stayed 5 nights in Dec 2017

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice enough place to stay
The front of the building was not great and it was not the easiest to locate. Great location at approx 15 min walk/stroll to plaza mayor. Great value.
Stayed 3 nights in Oct 2017
Response from Victor on Nov 6, 2017
We love to hear you! thanks for your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel!
Stayed 2 nights in Sep 2017
Response from Victor on Nov 6, 2017
Thanks!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value at low cost. Very Pleased!
Took a recent solo trip to Madrid. My first impression of the outside was a bit questionable. By the time I checked In I was completely impressed. Spotlessly clean, modern, and extremely safe. The staff was very helpful and very friendly. The guests were also a great mix of people. I highly recommend a stay to anyone looking for low cost and great value.
Stayed 3 nights in Sep 2017
Response from Victor on Nov 6, 2017
Thanks for your feedback! hope to see you again!

4/10 Poor

K M, Vancouver, BC

Disliked: Property conditions & facilities, room comfort
Not terrible but not as expected
First of all we didn't know that they don't have an elevator. We needed to lift our luggage up (and down) two floors by ourselves. Then the basic supplies in the room were lacking. We needed to go to the counter to ask for toilet papers, soap, shampoo, etc every time when we found that they were missing. The good thing is their location. But there are many hotels around the area that you can choose from.
Stayed 4 nights in Jun 2017

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay and staff
Nice stay, staff is very friendly and helpful. WiFi and air con worked well. Stairs to 2nd floor - no lift. I would stay again!
Stayed 2 nights in Jun 2017

8/10 Good

Jannet, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I stayed four nights and had a great stay. The staff was extremely nice. For the price the hostel was worth it since I had my private restroom and the room was spacious. It was a bit far from the tourist spot however the metro was near and convenient.
Stayed 4 nights in May 2017
Response from V on Jun 29, 2017
Thank you very much!

8/10 Good

Pablo

Liked: Cleanliness, staff & service
Good value for money
Nice hotel in a very good located, relatively close to the city's most interested places and a subway station.
Stayed 1 night in Jun 2017

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel's location is great. Close to several metro stations, many cafes, bars and restuarants. Althoughs rooms are basic, they are very clean and fresh. Roller shutter over window wouldn't stay up which made room very dark and hard to get up early without an alarm. Staff friendly.

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for stay in Madrid
The room was immaculate, the proprietor was very kind , helpful and friendly and helped to show us places to visit etc.Great value for money

8/10 Good

Richard, Toronto Canada

Liked: Staff & service
Good location ...
Basic but well kept with courteous and efficient staff. Air conditioning only regulated centrally by staff. Can get noisy outside during the night ... Overall a positive experience.

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Peter Kearney, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Perfect. Location, staff, cleanliness, wifi and staff. Top class! :-)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Third stay
Stayed here three time and it is a good budget option. The receptionist said that we hadn't been charged due to a credit card problem despite the hotels.com voucher saying we had. We said it was up to him to prove and he said he'd discuss with his manager. When we came to check out there was no problem.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The best 1 star hotel I ever stayed. I loved to have a flat screen and my own bathroom , never expected it for the price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth staying at
If you want someplace very cheap and convenient, this is a good choice. I stayed in a single room with bathroom.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

luis felipe

Liked: Cleanliness, staff & service
Hostel bom
A localização é boa, perto do metro e de outras atrações a pé, cama é um pouco desconfortável, mas o quarto no geral é bom
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020
Response from Miriam on Mar 16, 2020
Muchas gracias por la valoración tan poitiva

10/10 Excellent

jean claude patric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estancia
Ubicacion muy buena, habitacion muy amplia, el baño completo , amplio y super limpio. Altamente recomendable !
Stayed 3 nights in Jan 2020
Response from Miriam on Mar 16, 2020
Muchas gracias por la valoración tan poitiva

8/10 Good

Luis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubicación Idónea
Recomiendo este establecimiento, no sólo por su servicio/atención de 24h; sino porque está ubicado muy cerca de Gran Vía-Plaza de España
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Security is good (24 hours front desk opens door from road on request, keys are given for each room). the rooms are clean. Major complaint: Madrid in January is freezing cold at night. The building is poorly insulated (may also apply to other hostals in this city/area) and the heating system does not really help). Rooms are uncomfortable cold as a result ! serious issue for me. Worse, there is not even an electric kettle in the rooms or community area to make a warming tea. Can‘t understand why the owners don‘t make such $10.- investment.... WiFi is free but not really usable in my rooms 104 and 102 as the signal is too week. Apart from that the location is nice (metro station in 5 minutes walk).
Stayed 2 nights in Jan 2020

6/10 Okay

Christine, Valence

Liked: Cleanliness
Disliked: Amenities
Le plus.. L'hôtel est bien situé, quartier sympa et à proximité d'une bouche de métro. Le moins.. L'hôtel manque vraiment d'isolation phonique au niveau des portes de chambre, couloir bruyant. Manque de linge, obligé de prendre une serviette de visage et donc s'en priver, pour servir de tapis de bain au sortir de la douche. Sinon accueil gentil , mais pas en français, dommage..
Stayed 7 nights in Dec 2019
Response from Miriam on Jan 8, 2020
Dear guest thank you for the comments that will help us improve.. sorry about the french, our receptionist are good with english spanish and italian.

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from Miriam on Jan 8, 2020
Muchas gracias!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Miriam on Dec 19, 2019
Muchas gracias por alojarse con nosotros y dejar esta valoración tan positiva

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nossa reserva estava previsto café da manhã e ao indagarmos no check-in de que não estava incluso. Mostramos a reserva para recepcionista e mesmo assim não liberou. Não tem elevador. Quartos ficam no 2º andar.
Stayed 2 nights in Dec 2019
Response from Miriam on Dec 18, 2019
Estimado huésped, gracias por sus comentarios. Estudiaremos lo sucedido.

6/10 Okay

Verified traveller

Stayed 3 nights in Nov 2019
Response from Miriam on Nov 27, 2019
Thanks for taking your time to provide feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019
Response from Miriam on Nov 27, 2019
Thanks for taking your time to provide feedback

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

NICOLAS

Liked: Cleanliness, staff & service, property conditions & facilities
Petit hôtel propre dans une rue calme
Dans une rue calme, petit hotel mais à 10min à pied de la place d'Espagne. La chambre est assez rudimentaire (1 lit, 1 chaise, 1 armoire et la salle de bain/WC) mais la literie est pas mal. En tout cas c'est propre et pas de problème d'humidité. Par rapport au prix et le temps qu'on y a passé (3 nuits) c'était très bien
Stayed 2 nights in Apr 2019
Response from Miriam on Sep 4, 2019
Thanks for the feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Miriam on Jul 3, 2019
Thank you for staying with us and the positive feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Miriam on Jul 3, 2019
We appreciate you choose us to stay in Madrid city center, and this positive review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Miriam on Jul 3, 2019
Thank you for staying with us and the positive feedback

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qua/prix
Hôtel simple mais très propre, chambre confortable et silencieuse avec douche et toilettes, le tout récent, propre et fonctionnel Idéal pour une nuit dans le centre de Madrid. A signaler, gentillesse du permanent de nuit qui nous a accueilli.
Stayed 1 night in Apr 2019
Response from Miriam on Apr 23, 2019
Thank you so much for the feedback