Front of property
Check availability

Reviews of Hostal Casa Sofía - Hostel

1 out of 5
Hostal Casa Sofía - Hostel
Calle del Padre Rubio 46, Madrid

Reviews

6.0
Rating 10 - Excellent. 7 out of 27 reviews" "
Rating 8 - Good. 7 out of 27 reviews" "
Rating 6 - Okay. 1 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 11 out of 27 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Maria jose

Stayed 8 nights in Jan 2024

2/10 Terrible

Holly

Disliked: Cleanliness, staff & service, property conditions & facilities
I was supposed to stay here for 9 nights, but I left first thing in the morning after the first night and went to a hotel. The beds were actually air mattresses with one small blanket, and there were no lockers or anywhere to put your belongings except in the room, where they got in the way of others or could be stolen. Between people screaming their heads off in the middle of the night and pushing others, the broken shower, and the disgusting toilets, I would recommend sleeping on the street over this place. I felt so unsafe that I broke out in stress hives for the next several days.
Stayed 9 nights in Oct 2023

8/10 Good

jon ross

Liked: Cleanliness, amenities
La atención de los empleados fue maravillosa, siendo Erika la mejor, una persona maravillosa, lo mejor del hostal con diferencia. Sin embargo hay un empleado argentino cuyo nombre empieza por luc, y termina por ass, que es un conchudo increíble; una persona que se dedica a maltratar a otras personas y amanezarlas con echarlas del hostal y intimidarlas; personas vulnerables que no pueden permitirse responder porque están en situaciones sumamente complicadas y si responden acabarían durmiendo en la calle. y el que es un sádico las utiliza como un medio para aliviar la frustración que le genera su propia situación. Lo ha echo conmigo pero yo me puedo ir a donde me de la gana, y le dije que podría una reclamación, pero lo que me indigna es que le vi hacerlo con muchas personas las cuales no podían defenderse. Le aconsejo a luc que relaje la raja y que intente ser más agradable con los huéspedes. Un abrazo para Erika y todos los demás empleados, y también para los huéspedes,todas personas humildes, pero encantadoras y maravillosas♥️
Stayed 24 nights in Apr 2024

2/10 Terrible

leonardo

Disliked: Amenities
Muy costoso
Stayed 3 nights in Apr 2024

8/10 Good

Jontab

Liked: Cleanliness, staff & service, property conditions & facilities
Limpieza buena presencia atención buena la chica recepcionista escrñente
Stayed 1 night in Apr 2024

8/10 Good

Jontab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Persona esc lente limpieza 100x100 iguenico
Stayed 7 nights in Apr 2024

8/10 Good

Jontab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal encantadores atentos alos clientes amables instalaciones limpia perfectas os recomiendo que paseis por aki
Stayed 5 nights in Apr 2024

2/10 Terrible

juan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El chico que te recibe en recepción una atención horrible, le pides información te responde como una persona antipática, te anda diciendo que hacer en el hostal es un mandón, la chica es más maja pero el chico es pésimo para atender al personal que llega.
Stayed 1 night in Apr 2024

8/10 Good

Jocelyn

Liked: Amenities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Mar 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es buena , Pero toca mejorar los inconvenientes de la cancelación de las reservas y la situación de yo poder seguir haciendo pagos pronto por medio de la página para reservar más días sin ningún problema !! . Por favor solucioneme pronto , les agradezco ya que me ha gustado mucho el servicio que ofrecen , Pero que los precios no sean tan elevados !!
Stayed 7 nights in Mar 2024

2/10 Terrible

Achraf

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Diego

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No recomendado a nadie
Stayed 2 nights in Feb 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2024

4/10 Poor

Andre

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Não espere uma acomodação de uma estrela...
Embora o anuncio nao mencione, não possuem armario/locker, o que torna inseguro pela quantidade de pessoas no quarto com acesso aos pertences um do outro. Público um pouco diferente dos hostel normais, sendo composto em maioria por trabalhadores que vivem ali habitualmente, e não viajantes. Não há roupa de cama/banho individuais, apenas um lençol que cobre um colchão inflável e uma fronha que certamente não sao trocados regularmente. O andar terreo tem 2 banheiros para atender 5 ou 6 quartos, e cada quarto tem entew 8 e 10 hospedes, entao perceba a dificuldade. O atendimento no local foi bastante atencioso e um ponto de destaque positivo.
Stayed 2 nights in Jan 2024

6/10 Okay

Sophia

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 6 nights in Jan 2024

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Los precios deberían bajarlos para enero Y febrero .
Stayed 5 nights in Dec 2023

10/10 Excellent

Jorge alexis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Dec 2023

2/10 Terrible

Jorge alexis

Disliked: Cleanliness, staff & service, amenities
Stayed 7 nights in Dec 2023

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2023

8/10 Good

Flor M. Aguado

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La chica que atiende fue muy amable, agradable, colaboradora
Stayed 3 nights in Sep 2021