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Reviews of CH Las Murallas

1 out of 5
CH Las Murallas
CALLE FUENCARRAL, 23- 4 DERECHA, Madrid

Reviews

8.4

Very good

Rating 10 - Excellent. 55 out of 125 reviews" "
Rating 8 - Good. 51 out of 125 reviews" "
Rating 6 - Okay. 11 out of 125 reviews" "
Rating 4 - Poor. 3 out of 125 reviews" "
Rating 2 - Terrible. 5 out of 125 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Diana

Travelled with family
Liked: Cleanliness
Is ok place to satay
Stayed 4 nights in Mar 2024
Response from Elio on May 1, 2024
Thanks for your appreciation

8/10 Good

Kirk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

8/10 Good

Kattia

Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent, facilities are good, despite the bathroom is outside, the security box wasn’t working and got lost 2 euros, asked for my money back but not happened, overall is a very good option for staying in the center of Madrid.
Stayed 5 nights in Nov 2023

2/10 Terrible

Jose, SEMINOLE

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
N/a as description worse Place that I seem in my my life So bad
Stayed 3 nights in Sep 2023

8/10 Good

iroro

Getting into the building on the first night was tough because you have to call and we were tourists who could barely communicate but every other thing was perfect.
Stayed 5 nights in Nov 2023

2/10 Terrible

Les

Disliked: Staff & service, property conditions & facilities, room comfort
ZERO STARS - Worst Stay Ever
The room pictured and the actual room provided was much smaller, the walls are paper thin and you can hear literally everything from the hall and adjacent rooms, you can hear a pin drop, the is by far the noisiest hotel room I have ever stay in. The room seemed clean enough but everything was run down. Check-in was difficult, I received an email after booking stating I needed to call before arriving as there is no check in desk, there is no services whatsoever in this hotel. After waiting what seemed forever, a Spanish woman appeared and could barely speak English, she used google translate to talk to me, I would later find out she is also a maid. I received the keys from her and proceeded to have the worst stay of my entire life, I've travelled the world and stayed in hundreds of hotels, I'm a 59 year old man.
Stayed 5 nights in Oct 2023

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very well located, treatment was excellent, everything clean.
Stayed 4 nights in Jul 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Estas a minutos caminando de los mejores museos y catedrales de Madrid, a minutos de la Puerta de Alcala, de la Puerta del sol.

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Excellente locations but needs many changes.
The hotel is in an excellent location, steps for anything. But, althought the hotel is inexpensive and I wasn't looking to find anything fancy, the hotel needs some important improvements to make any stay more comfortable. One chair for three people, one small table in whole room, no dresser or any other space to put luggage on. Two oulets in all room (one of them used with the fridge). Private bathroom out of the room, which is a con too.
Stayed 3 nights in Jun 2023

6/10 Okay

jose

Disliked: Room comfort
it was ok, very dark staircase
Stayed 1 night in Apr 2023

2/10 Terrible

Hicham

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Rineros

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay, shopping street and main attractions are just right at the doorstep. We love it! We highly recommend!

8/10 Good

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small Space but Very Clean with Great Location
Very clean, small space in a great location. Great if you're just going to be in the room to sleep, location is amazing and everything is very clean.
Stayed 2 nights in Dec 2022

8/10 Good

Cammy

Stayed 2 nights in Sep 2022

8/10 Good

Louann

Stayed 2 nights in Aug 2022
Response from Elio on Aug 28, 2022
Agradecemos su comentario

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and large enough. Staff was friendly. I like how they included earplugs, though it was fairly quiet anyways thankfully. Excellent value would definitely stay here again. Only thing i would comment for improvement the building stairways are really dark in evening and theres no automatic light sensor, you have to press the button on each landing.
Stayed 4 nights in May 2022

10/10 Excellent

Swami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Elio on Feb 13, 2022
Hola, agradecemos con satisfacción su comentario y muchas gracias por visitarnos.

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022
Response from Elio on Feb 13, 2022
Hola Valeria muchas gracias por su comentario, nuestro equipo de trabajo agradece mucho su estancia

10/10 Excellent

Thomas F T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great value for money, and fantastic service from the owner. Very attentive. Great location in the city, highly recommend!
Stayed 1 night in Nov 2021
Response from Equipo Ch Murallas on Nov 23, 2021
Nos sentimos muy contentos por la referencia del trabajo que hemos hecho y nos alegramos de que hayan estado a gusto en nuestra propiedad. Saludos

10/10 Excellent

Rui André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good choice
As a last minute booking we couldn't be more pleased with our choice. Small but comfortable room and private bathroom, there was an extra bed in the room but we were just 2 so it stayed empty. Everything appeared to be clean and room service came everyday. Warm water in the bathroom came right away and never failed. Small balcony with AC unit and one can't open the window all the way, so not better than to lean outside and get a feel of the surroundings. Location is great, one step out the door and you're right in the heart of Madrid, in a busy shopping street and close to Gran Via, perfect whether you're there for touring or for partying until late night. Staff was very friendly at check-in and we basically never ran into them again, so you have your privacy. Price was also very nice for such top location and conditions. No noise complaints at any time of the day, barely heard other guests besides the occasional conversation in the corridor. Since it's a shopping street, everything's closed at night so you don't have noise from bars\clubs or drunk people and you can rest peacefully if you so desire, even when our room overlooked the street. Will definitely be recommending this place to anyone visiting Madrid in the future.
Stayed 3 nights in Nov 2021
Response from Elio on Nov 15, 2021
You have made a magnificent description of the place, thank you for such a good explanation, I think you have been very consistent in your comment and this makes us very happy.

6/10 Okay

Jhon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Stayed 3 nights in Jul 2021
Response from Elio on Aug 17, 2021
Agradecemos su opinión

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a simple hotel, in the middle of Madrid. If I go back on a budget I’ll definitely will book again there. Friendly staff, confortable room.
Stayed 2 nights in Dec 2020
Response from Elio on Dec 21, 2020
Thank you so much

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great communication and location. Overall okish
Stayed 2 nights in Nov 2020
Response from elio on Dec 8, 2020
thank you very mouch

8/10 Good

Saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Elio on Mar 6, 2020
Muchas gracias por su visita y por su buena estancia en nuestra propiedad. Saludos

8/10 Good

Shirley

Liked: Staff & service, room comfort
A convenient location to explore Madrid.
The location is very good but the condition of the hostal is not.
Stayed 4 nights in Feb 2020

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value well situated bed for a single
Good value single room in easy walking distance plaza espana and teatro real. Friendly reception.
Stayed 1 night in Feb 2019
Response from Elio on Apr 15, 2019
many thanks for your opinion.

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación, todo queda cerca y seguro
Stayed 4 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

José Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Palmira

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien. Gran experiencia
Stayed 4 nights in Oct 2023

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
El trato del personal y limpieza excelente, ubicación inmejorable Únicamente la cama resulta un poco incómoda y el ruido de las habitaciones vecinas se filtra por completo Pero en general quedamos muy agradados con la estancia
Stayed 4 nights in Oct 2023

8/10 Good

Franck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

6/10 Okay

José Celso

Stayed 5 nights in Oct 2023

10/10 Excellent

Alberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables, y muy limpio volveré! Lo único malo mucho ruido, poca insonorización!
Stayed 1 night in Oct 2023

10/10 Excellent

Karina

La verdad , para el precio que se cancela ,obtienes más que lo básico , el lugar es tal cual las fotografías, limpio , agua caliente , aire acondicionado y ubicación más que genial , fueron serviciales y prestos desde el día anterior al check in , además solicitamos almohadas y agua caliente , y nos facilitaron un hervidor …la verdad que el servicio fue muy amable y volveremos en un mes … Me había encontrado con reseñas que aún no entiendo , espero que esta les pueda servir … nos vemos canto …
Stayed 2 nights in Oct 2023

8/10 Good

Ruth Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buenas atencion por parte de la chica ,muy atenta,el hostal sencillo, pero muy limpio , nada de humedad ni de malos olores , y pequeño pero con lo necesario , tiene hasta una neverita, y aire acondicionado indispensable para este verano
Stayed 2 nights in Aug 2023

10/10 Excellent

Maripaz

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lugar muy bien situado, habia todo tipo de tiendas y restaurantes alrededor. Mi estancia fue de 4 dias y todo estupendo, muy limpio y sin ningun ruido de la calle.
Stayed 3 nights in Jun 2023

10/10 Excellent

Olmedo

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Super bien ubicada
Stayed 2 nights in Jun 2023

8/10 Good

Murilo

Liked: Cleanliness, staff & service
Boa
Quarto com cheiro de cigarro, e box de cortina de plástico. O restante estava bom.
Stayed 2 nights in May 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las habitaciones están muy limpias y el personal es muy amable. Es un poco complicado encontrar la entrada, pero basta con una llamada para que alguien se presente en la calle por ti y te ayude a hacer el check in. El personal es muy amable. La ubicación del hotel es muy privilegiada para conocer Madrid a pie
Stayed 3 nights in Apr 2023

6/10 Okay

Carlota

Stayed 3 nights in Apr 2023

10/10 Excellent

Sofia

Stayed 4 nights in Apr 2023

8/10 Good

Johanna

Travelled with family and small children
Liked: Cleanliness, staff & service
Buena ubicación, excelente atención en recepción, Paola fue muy atenta y amable, relación ubicación y precio interesante.
Stayed 1 night in Mar 2023

10/10 Excellent

LUIZ PAULO

Stayed 1 night in Feb 2023

10/10 Excellent

Pedro Alfonso

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enclave genial. Personal muy amable y servicial
Stayed 1 night in Jan 2023

8/10 Good

Laia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable 100%
El hostal tiene una ubicación perfecta, esta al lado de gran via y puedes llegar caminando a todos los sitios. Además,la chica que lo lleva fue muy amable. Está muy limpio y tiene todo lo necesario. Recomendable 100%
Stayed 3 nights in Nov 2022

8/10 Good

Marisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy limpio y el personal muy agradable y servicial.
Stayed 1 night in Oct 2022