Hotel Puerta América

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Luxury
VIP Access
5.0 star property
8.8

Excellent

Modern design on Avenue d'Amérique

Panoramic rooftop views stretch across Madrid from the hotel's modern terrace bar. Themed rooms by renowned architects offer spacious comfort with super-comfortable beds. Guests can unwind in the seasonal outdoor pool or enjoy a cocktail at one of two stylish bars.

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

A modern living room with red walls, a flat-screen TV, and black leather sofas.

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Executive Suite

A modern hotel room with a bed, a glass partition, and a view of a cityscape.

Executive Suite

  • 645 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Zaha Hadid Space Club

A modern bedroom with a curved bed, a flat-screen TV, and a large window.

Zaha Hadid Space Club

9.8 out of 10
Exceptional
(9 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Room

A modern hotel room with a large bed, a vanity with two mirrors, and a dark accent wall.

Deluxe Room

9.0 out of 10
Wonderful
(67 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free wired internet

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About the area

Located in Chamartín, a neighborhood in Madrid, Hotel Puerta América is in the entertainment district and near the airport. Puerta de Alcalá and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Avenida de America, 41 or, Corazón de María,10, Madrid, Madrid, 28002

What's nearby

  • A historic building with intricate brickwork and arches.
    Plaza de Toros de Las Ventas
    18 min walk - 1.5 km
  • A street with historic buildings, a prominent church with a golden dome, and a clear sky.
    Calle de Alcalá
    20 min walk - 1.7 km
  • A modern plaza with a central monument, surrounded by contemporary buildings with glass facades.
    Paseo de la Castellana
    3 min drive - 1.8 km
  • A large, empty stadium with blue seats and a green field.
    Bernabéu Stadium
    4 min drive - 2.2 km
  • Torres Blancas
    3 min walk - 0.3 km

Getting around

  • Cartagena Station
    3 min walk
  • Nuevos Ministerios Station
    5 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    19 min drive

Restaurants

  • Reblochón
    4 min walk
  • Mega Fénix
    6 min walk
  • La Taberna del Cardenal
    4 min walk
  • The Thirty Three
    3 min walk
  • Bar Quero
    13 min walk

About this property

Hotel Puerta América

  • Luxury boutique hotel in the entertainment district
  • Consider a stay at Hotel Puerta América and take advantage of a poolside bar, a rooftop terrace, and a coffee shop/cafe. Be sure to enjoy breakfast, lunch, dinner, and light fare at the two on-site restaurants. In addition to a garden and a library, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool
    • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
    • Express check-in, babysitting (surcharge), and 5 meeting rooms
    • Multilingual staff, free newspapers, and a gift shop
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 315 rooms boast comforts such as 24-hour room service and pillow menus, in addition to perks like free WiFi and air conditioning.
  • More amenities include:
    • Childcare services and free infant beds
    • Free toiletries and hair dryers
    • Digital channels, daily housekeeping, and desks

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Frequently asked questions

Does Hotel Puerta América have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM–8:00 PM. The pool is closed seasonally each year from September 14 to June 15.

How much does it cost to stay at Hotel Puerta América?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Puerta América on Nov 23, 2026 start from CA $193, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Puerta América pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 30.00 per day. Extended parking is available for EUR 30.00 per night.

What time is check-in at Hotel Puerta América?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Puerta América?

Check-out is at noon.

Where is Hotel Puerta América located?

This family-friendly Madrid hotel is located near the airport, within 1 mi (2 km) of National Auditorium of Music and Paseo de la Castellana. Bernabéu Stadium and El Retiro Park are also within 2 mi (3 km). Cartagena Station is only a 3-minute walk and Prosperidad Station is 9 minutes.

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Reviews

Hotel Puerta América Reviews

8.8

Excellent

9.2

Cleanliness

7.4

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 562 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique hotel room which was stunningly designed - very nice hotel and easy to access from public transport.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
each floor was designed by a different architect which i thought was unique! the location is close by to the airport and other places to visit but not too close that its crowded. our room was great and the staff was very helpful
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and well maintained
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and staff was very helpful
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing , helpful, sweet , love how unique the hotel was and next to the metro , grocery store I would deff come back.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool room - the whole thing was one big circle. Close to the subway. Would stay again!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good location.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice location, i would stay here again
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique hotel. Every floor is influenced by a different architecture/style. Our room was spacious and very clean. We had two showers in the bathroom! A first for us. Hotel is perfect if you are going to Madrid for a concert at the Metropolitano stadium. It's on the same train line.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and location was perfect! Very clean room!
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Amenities
I stayed here for the second time. The buffet and room were 5 stars. My wife and I were jet lagged and we walked out early Monday morning after breakfast to look at the pool. There was no sign saying the deck was closed. A woman started shouting at us and was unhinged. We left and apologized but nobody seemed to care. I understand doing maintenance to your property but don’t yell at your guests. Don’t think I will return if walking into a pool deck gets me yelled at. It’s still a special property near the airport.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel. Great rooms, comfy beds and the decor on each floor is amazing. The staff are exceptionally friendly and helpful too. The observatory bar and resteraunt has great veiws over the city and the hotel is only 15mins from the siaport by taxi and has a metro station conveniently located 150m away. Will be staying again, its faultless.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, brilliant location, welcoming staff, amazing facilities and a great pool area!
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very helpful staff and beautiful interior design. A unique stay in Madrid.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect the rooms was so beautiful
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here multiple times. Staff, location and amenities are great. Only negative, is the lighting controls in the bedroom are a nightmare.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel good nice and clean.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, friendly staff, good amenities
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building’s architecture is absolutely amazing, and the staff here are great—very welcoming and helpful. However, the rooms themselves fell short. They feel incredibly basic for a hotel of this caliber. There is no coffee or tea maker inside the room, which was a disappointment. Space-wise, the room layout is not ideal. The design makes the room very narrow, leaving very little space for luggage. We only had one suitcase and two backpacks, and it already felt incredibly cramped. Because of the tight space, I would only recommend staying here for a maximum of two nights.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
A really unique hotel with designer rooms and ver friendly and helpful reception staff. A really comfy bed, great shower and very quiet.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice and unique property
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
My stay was excellent! The staff were incredibly kind, courteous, and helpful. The room was spotless and very comfortable. I also want to thank them for serving the best breakfast in Madrid — delicious and beautifully presented. Highly recommended!
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff. Food could have been better and gym equipment basic
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind & helpful. Rooms were always kept clean & they would replace our towels, bed sheets, etc! Also it is very close to the metro station which is super convenient when exploring Madrid!
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very friendly staff at the reception
Stayed 2 nights in Apr 2025