Room, 1 King Bed, Non Smoking
Check availability

Reviews of Deerwood Inn and Madison Campground

2 out of 5
Deerwood Inn and Madison Campground
155 S.W. Old St Augustine Road, Madison, FL

Reviews

6.8
Rating 10 - Excellent. 36 out of 151 reviews" "
Rating 8 - Good. 35 out of 151 reviews" "
Rating 6 - Okay. 39 out of 151 reviews" "
Rating 4 - Poor. 23 out of 151 reviews" "
Rating 2 - Terrible. 18 out of 151 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

ronald

Disliked: Cleanliness, staff & service, property conditions & facilities
bathroom water
Stayed 1 night in May 2024

10/10 Excellent

Mayte

Business traveller, Travelled with partner
Liked: Cleanliness
Very convenient, close to the highway and the exotic animal auction at Gulf coast
Stayed 3 nights in Feb 2024
Response from Nick on Mar 29, 2024
THANK YOU FOR THE GREAT REVIEW. COME BACK ANY TIME

2/10 Terrible

Wilson

Stayed 1 night in Dec 2023

10/10 Excellent

Brandon

Id stay again
Stayed 1 night in Nov 2023

10/10 Excellent

Stephen

Stayed 2 nights in Nov 2023

2/10 Terrible

Anna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very unprofessional as they didn’t know we were booked in their hotel when we arrived. This was my first impression of the place and it just went downhill from there. The front desk area was totally disorganized. The lobby was dusty and disshelveled. The rooms were worn, the beds were hard, and the furniture was cobbled together (for example, the bathroom light didn’t work so a lamp was there with the cord from the lamp in the way of everything). But the people that hang out in the place are not very family friendly. We felt very unsafe the whole night.

10/10 Excellent

Vincent

Stayed 1 night in Oct 2023

6/10 Okay

James

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Guest rating not accurate
The floor had dirt, q-tips, chips and various other filth under the beds and in corners and along the baseboards. The smoke detector was missing. There was an undersized, two prong extension cord to power the refrigerator, microwave and a lamp. The ground prong on the refrigerator and microwave cords had been removed so they could be plugged into the improper extension cord. The weatherstripping at the entry door was missing and there was a 1 inch gap at the bottom. The towels and sheets were well worn yellowed and stained. The refrigerator was filthy and the microwave had not been cleaned.
Stayed 1 night in Oct 2023

4/10 Poor

larry

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
looked like no maintenance has been done for years on the property. the door did not seem very secure. the pool looked like nothing has been cleaned in weeks.
Stayed 1 night in Oct 2023
Response from Nick on Dec 3, 2023
The pool was closed. The pool is operational from April to September.

4/10 Poor

Paul

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
A little repair needed
Partially because of the hurricane a few weeks ago there were a few issues. No ice... no television...sheets were stained. And $100 for the room because of limited availability... Would stay here again if the issues were resolved.
Stayed 1 night in Sep 2023

6/10 Okay

Del

Disliked: Cleanliness, staff & service, property conditions & facilities
Not cleaned very well before we checked in. Found something on the floor that had to belong to a previous guest.
Stayed 2 nights in Sep 2023

4/10 Poor

Kevin, Land O Lakes

Disliked: Cleanliness, property conditions & facilities
You can tell this properties best days are behind them. Yes, there was a recent hurricane so there was some debris and damage, but the rooms are very out dated. My door barely locked. I was honestly afraid someone could actually bust in easily. Not a good feeling. Fortunately it was not a bad area so I wasn’t concerned for my safety. Lightning was good by the rooms.
Stayed 1 night in Sep 2023

10/10 Excellent

Maryalice

Stayed 1 night in Jul 2023

8/10 Good

kelly

Travelled with pets
Liked: Cleanliness, staff & service
OK place to lay your head.
Stayed 2 nights in May 2023

10/10 Excellent

Tammi

Travelled with family, Business traveller, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Great location. Owners are friendly and accommodating. Would stay again!
Stayed 28 nights in Mar 2023

10/10 Excellent

Mayte

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very private and spacious, plenty of room to park your trailer, our horse trailer is usually a problem at other hotels, very accommodating
Stayed 4 nights in Mar 2023

6/10 Okay

Deb

Stayed 1 night in Nov 2022

2/10 Terrible

David

Stayed 1 night in Nov 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Filthy room with Concrete slab for beds
The beds were like sleeping on a concrete slab. The room was filthy! There were spots all over the walls, the bathroom floor was dirty, the sheets were stained (we hope they were stains), the carpet felt like it had a layer of wax over it. We stayed because it was so late by the time we arrived that we really just wanted to try and sleep. I went to check out and get a refund at 7am the next morning and the front desk clerk was a sleep in the chair, no big deal. It took quite a bit of convincing to get him to wake up and get my refund. I will never stay here and would not recommend it to anyone.
Stayed 2 nights in Nov 2022

2/10 Terrible

Clark

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2022

10/10 Excellent

MIGDALIA

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room. Refrigerator and microwave. I liked it very much.
Stayed 6 nights in Sep 2022

6/10 Okay

Phyllis

Disliked: Amenities
I liked their flexibility with check in. frig not working. Some lights not working.
Stayed 1 night in Sep 2022

10/10 Excellent

Arnold

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
No toiletries
Stayed 1 night in Jul 2022

10/10 Excellent

Brianna

Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend!
To prelude our stay, we called with a handful of questions about our reservation and the hotel itself and while on our call, the owner got frustrated with us asking too many things and said she had actual customers to help (as if we weren’t?) and hung up on us. The stay itself was revolting. We arrived to dirty, unwashed bedding, a blood-covered shower curtain, unplugged fridge (so we couldn’t even use it until the second day of our stay), a number of roaches, food-matted & sticky carpets, a tv that barley turned on (premium channels are included with your stay), along with country other issues. After ending our stay, my husband went to turn in our keys and tell her about the issues we encountered. Forgetting to tell the owner about the problems when he returned the keys (she already had an attitude the first time), my husband went back up to the office. As he was walking up to the door, she ran up to the entrance and slammed and locked the door in his face.
Stayed 3 nights in Apr 2022

8/10 Good

Maximo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2022
Response from Nick on Apr 30, 2022
THANK YOU MAXIMO!

2/10 Terrible

Daniel, Santee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches! It was bad. Big ones, baby ones, one in my bed. The lady at the desk was extra unfriendly.
Stayed 1 night in Apr 2022
Response from Nick on Apr 30, 2022
WE GET SPRAYED FOR BUGS TWICE A MONTH. I DO APOLOGIZE FOR THE UNFRIENDLY LADY, ONE MORE COMPLAINT AND SH;S FIRED.

8/10 Good

Jennifer

Stayed 1 night in Apr 2022
Response from Nick on Apr 30, 2022
THANK YOU JENNIFER!

6/10 Okay

Donald

Travelled with family
Liked: Staff & service
Adequate Nap Opportunity
Room was facing the nearby highway. Even with the fan on the trucks were very loud which may reflect on the quality of the construction as well as proximity to the highway. People were nice.
Stayed 1 night in Mar 2022
Response from Nick on Apr 30, 2022
SORRY ABOUT THE LOUD TRUCKS, COME BACK AND WE WILL MAKE SURE YOU GET A ROOM ON THE BACK SIDE NOT FACING ROAD AND A DISCOUNT.

10/10 Excellent

Daniel

Stayed 1 night in Mar 2022

4/10 Poor

James

Liked: Staff & service
Disliked: Property conditions & facilities
Watch out for the surcharge
Dead cockroach on bathroom floor in the morning.Charged a made up fee (entitled "surcharge") not quoted as what total charge would be on Hotels.com. Hasn't been upgraded inquite a few years. Don't usually leave bad reviews but I don't like people adding things to my bill not quoted or roaches in my room
Stayed 1 night in Mar 2022
Response from Nick on Apr 1, 2022
We do not charge a surcharge, the credit card processing company does. They try to charge every credit card, most credit card companies don't allow it and there is no surcharge on the card holders end. Some do. This only applies to credit cards not debit cards.We have no way of knowing if the customer's card company allow surcharges or if a debit card was used till after the transaction. As for the roach i do apologize, we get sprayed twice a month. Hence why it was a dead one.

8/10 Good

Charles

Stayed 1 night in Feb 2022

2/10 Terrible

Grant

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2021

10/10 Excellent

Mayte

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to store our horse trailer, very close to Gulf coast auction, large rooms very clean and safe
Stayed 3 nights in Dec 2021

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased
I had a great stay !? I had initially rented the room for 5 days but the shutdown i was on ran a few days longer & they accommodated me to where i got the same romm for 2 more nights & didn't have to worry about moving or where i would get a shower & sleep ??? Awesome place Awesome people
Stayed 5 nights in Oct 2021

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
WiFi sucks
Stayed 2 nights in Oct 2021

2/10 Terrible

samuel

dog was barking next door-toilet flushed so slow i was afraid it would overflow-light between bed didnt work-felt like people next door were crackheads-too many in and outs-people beating on door-dog barking-i stayed at another motel instead of staying for the night at deerwood-ill never go back-had trouble there in the past-im done
Stayed 1 night in Oct 2021

8/10 Good

ELKE

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2021

8/10 Good

JACKIE

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Bed was comfortable, bathroom floor needed better cleaning. Room cleanliness was satisfactory.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place to stay. Didn't like anything about the stay from the unclean rooms to the paper thin walls. There were so many things unacceptable about the room, it take forever to name them.
Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Below Average
Room smelled like smoke and people were up slamming doors at all time of the night- not sure what was going on. Place is old with no interest in even replacing peeling wallpaper.
Stayed 1 night in Apr 2021

8/10 Good

Ginnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deerwood Inn
Very pretty area. Staff was nice and friendly. Wifi could have been better.
Stayed 1 night in Apr 2021

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean and comfy. The location was perfect.
Stayed 2 nights in Apr 2021

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

oma, trussville, al

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Same as most. Almost accessable. Wheelchair fits into the bathroom, but nothing more.
Stayed 1 night in Nov 2020

8/10 Good

Ronnea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfortable and quiet.
Stayed 1 night in Nov 2020

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Clean rooms, nice place but need hotter water for showers
Stayed 1 night in Sep 2020

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious and good people the owners. Thanks for your help.
Stayed 1 night in Aug 2020
Response from Nick on Sep 9, 2020
Thank you for the great review. We hope to see you back soon and often. :)