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Reviews of Flag Hotel Madeira - Ribeira Brava

3 out of 5
Flag Hotel Madeira - Ribeira Brava
Rua Gago Coutinho e Sacadura Cabral 12 A, Ribeira Brava

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 84 reviews" "
Rating 8 - Good. 38 out of 84 reviews" "
Rating 6 - Okay. 15 out of 84 reviews" "
Rating 4 - Poor. 12 out of 84 reviews" "
Rating 2 - Terrible. 3 out of 84 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Yda

Travelled with group
Liked: Cleanliness, staff & service
The staff was super nice. The lady who did our check-in was extremely helpful and polite. The other staff members were nice too
Stayed 1 night in May 2024

8/10 Good

Claus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
. .
Stayed 3 nights in Apr 2024

10/10 Excellent

Leonid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location can’t be any better: right on the promenade of Ribeira Brava, in the middle of the city Center with all its restaurants, the market, the concert stage, local and touristic shops. The staff is super friendly and very helpful. The hotel is not new, but has everything one needs. Enjoy!
Stayed 1 night in Mar 2024
Response from [General Manager] on Mar 22, 2024
Thank you for your kind comments and compliments. We are delighted that you enjoyed your stay and we look forward to welcoming you back again soon.

4/10 Poor

Donald

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was very nice. Nothing much, good to say, about this stay. My advice to others would be... "Stay there if there is nothing else available" otherwise run!
Stayed 14 nights in Oct 2023
Response from [General Manager] on Dec 3, 2023
We apologize that on this occasion you were disappointed with your stay. We treat all feedback with the utmost seriousness and we are currently investigating this matter in order to improve the quality of the service provided. Kind regards

4/10 Poor

David

Stayed 3 nights in Aug 2023

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is so friendly and helpful and made us feel right at home.
Stayed 9 nights in Sep 2023
Response from [General Manager] on Oct 4, 2023
Thank you for taking the time to write a review. We are delighted that you enjoyed your visit. We look forward to seeing you again in the near future. Kind regards,

10/10 Excellent

Lindsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay at the Flag Hotel! The twin room was just the right size for two travelers. Ribeira Brava was a charming part of the island!! It was quiet and everyone was so kind. Above all, the staff at the hotel made our stay phenomenal. Joel went above and beyond to ensure we had the best possible trip! He booked tours for us, scheduled taxis, and was genuinely excited to hear about our adventure. I would recommend this place to anyone.
Stayed 2 nights in Aug 2023
Response from Flag Hotel on Aug 9, 2023
Thank you very much for your kind review. I tis much appreciated and we can assure you that our team will be delighted to hear that you enjoyed your stay. We look forward to welcoming you back again very soon. Kind regards, [General Manager]

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Great location on the sea front, very close to buses, taxis, restaurants, supermarket, good walks nearby along the sea front and up the sides of the gorge that Ribeira Brava sits within. Despite being on the seafront with lots of cafes and restaurants it was mostly very quiet, a little noisier on the Saturday evening though by midnight even then it was quiet. The staff at the hotel are really friendly and helpful. They need the booking voucher from Ebookers and I was able to email it in the Reception though you may want to take a printed copy, otherwise checking in was easy, WiFi only worked in the lounge and reception but otherwise worked well. There is a lift, though part of one day it was out of order. The place is simply furnished but very clean and comfortable. I had a superior room with a sea view (a must have, particularly with the balcony!) which was massive with a large lounge and separate large bedroom. The mattress on the bed is probably coming to the end of its life, though the linen was all good with lots of spare pillows and blankets. There is a fridge and tea and coffee making facilities. The bathroom was super clean, there was a bath with a shower over it. There was no means to tell the staff you wanted to reuse towels/ bed linen which I prefer, given the environmental impact, so I decided not to have my room serviced. Breakfast was 7 Euro and had a good buffet. I’d definitely recommend the hotel.
Stayed 4 nights in May 2019
Response from Recepção on May 23, 2019
Thank you very much. We hope to see you again

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 10 nights in May 2018
Response from Paulo Parreira on Jun 21, 2018
Dear Sir/Madam, Many thanks for your kind comments. We hope to have the pleasure of your visit again. Best Regards Paulo Parreira

8/10 Good

Robert, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel right on the seafront
I booked a superior room with a sea view and that’s exactly what I got and a bit more! In fact it was an apartment (room 310) with a living room and balcony, and with the bedroom, all had an excellent sea view. Add to this the view over the coastal part of the town, and the dramatic far edge of the valley which Ribeira Brava sits within. The rooms were very comfortable, good bed, fridge, and good shower. Only downside no English speaking TV, but I could live with that. WiFi available only in the Reception area of the hotel. Excellent buffet breakfast at a very reasonable supplement. The hotel provides 2 return shuttles to Funchal daily at 10am and 5 pm.
Stayed 3 nights in May 2018
Response from Paulo Parreira on Jun 21, 2018
Dear Mr. Robert, Many thanks for your kind comments. We hope to have the pleasure of your visit again. Best Regards Paulo Parreira

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed
We stayed here on 26th-30th January, initially we booked this hotel because we met up with friends and they got the hotel as part of a package. The check-in was straight forward even though we arrived late the staff/receptionists were very nice. The room was average with a double bed, very uncomfortable. I specifically asked for a non-smoker room and was given a room that reeked smoke and the chair had a big hole on it probably from a cigarette. The bathroom was spacious and the shower powerful probably the best asset in the room. The location is good, the hotel is by the beach with good restaurants nearby. It’s about 20min from Funchal by car.
Stayed 4 nights in Jan 2018
Response from Paulo Parreira on Feb 5, 2018
Dear Sir/Madam, We regret that our hotel did not meet your expectations. Thank You and Best Regards Paulo Parreira General Manager

6/10 Okay

Jeanette, Devon

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Hotel in great position near sea
Nice little resort but bit too quiet in November for someone travelling alone. Couple of good restaurants easy walking distance. I was ill and no resident Doctor they could call on - had to go to local Medical Centre by taxi.
Stayed 7 nights in Nov 2017
Response from Paulo Parreira on Nov 22, 2017
Dear Mrs. Jeanette, Thank you for your comments about our staff. We don't advertise any restaurant, because we don't have it, if you would have contacted reception we could suggest you a restaurant that has an agreement with us and offers a discount for hotel guests. Our specialty and region one is not entertainment, the almost part of our guests come for the environment and contact with nature. There is no resident doctor at Ribeira Brava, but we have an helpful and nice little hospital. Thank You and Best Regards Paulo Parreira General Manager

2/10 Terrible

jane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Dear Sir or Madam, We regret that our hotel didn't correspond to your expectations. Thank You and Best Regards Paulo Parreira General Manager

8/10 Good

Jennifer, S

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel right infront of the beach!
First time in Madeira, stayed at this hotel and it was quite nice. Can see the sea right from your balcony. Loads of shops and restaurants around. Pool on the top floor which is nice if you just want to have a chilled day. Overall I was quite happy with my stay at this hotel :)
Stayed 4 nights in Jun 2017
Response from Cheerfulway Bravamar Hotel on Jul 3, 2017
Thank You

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big, clean room with fantastic view to the sea. Great central location, good for buses. Lovely roof top terrace. Wifi only in public area and not very good.

8/10 Good

Sheila, UK

Liked: Staff & service, property conditions & facilities, room comfort
Good
Very good value for the price we paid. Breakfast well worth 5 Euros (wouldn't normally pay this much for breakfast). Comfortable room but a bit dark, small stains on carpet. Had the pool & sun loungers on roof to ourselves (October). Pool not suitable for small children (1.25m deep). Staff pleasant & helpful. Only annoying thing is there is no sign on the hotel so had to ask even though we were right outside it.

6/10 Okay

Scott, Australia

Great location
Great location in a small but busy little town. We arrived during a festival that had dance music blasting until 6:00am for three nights, no sleep! Only two car parks for 68 rooms so be prepared to pay for parking on the street. Staff friendly and helpful with basic services. Nice alternative to Funchal.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great short break on a beautiful island
a beautiful short break a great location scenery unbelievable nice town busy during the day quiet at night

10/10 Excellent

jeannette, Washington D.C.

Liked: Cleanliness, staff & service, room comfort
Great Hotel - Centraly located for Hiking
Stayed here for 7 nights (2 rooms), the hotel does need some updating but it is centrally located, staff were excellent, breakfast was good and filling, the 7th floor bar was quiet and drinks were cheap. Shopping and grocery store were close by. We hiked every day - different parts of the island and found this be to a great location to get out and see everything. Beach is black sand, but amenities are great. Food was excellent and very reasonable at all the local restaurants - especially the beach restaurant. Would definitely go back again.

8/10 Good

Hoppi, edinburgh

Liked: Cleanliness, staff & service
Good three star hotel
The staff are friendly and helpful, the rooms are clean. The decor is a little dated in some areas but it is a three star hotel. It is perfectly comfortable for what you pay. The free hotel bus into Funchal is excellent too as the bus is €3.35 each way. it only runs one service in and out of Funchal from September onwards however. I don't know if this is just because it is September but there is only B&B no half board. This means that your dining is limited to a handful of restaurants in Ribieira Brava.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very clean room with lovely views of the sea and town, basic but excellent value, would recommend it.A great location for visiting both sides of the island.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice hotel, friendly staff
I stayed in this hotel for two weeks and I definitely recommend it. The staff si very friendly and helpful and in the hotel there are many facilities (solarium with pool, terrace with a bar and a free shuttle to Funchal). The only problem is the beach which is close to the hotel but forget the sand!!!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Dated, but can't get closer to the water
Location is central, but still quiet and nice views from balcony. Rooms in need of re-do, but then prices will go up too. Had expected a kitchenette, but would have had to pay extra. Friendly staff did connect the fridge, obrigado. Parking is a problem, but free on weekends, desk helps show where. Pool on roof tiny, but clean and unique. Nice for a couple of days in small, laid back `beach´town. Good base for day trips all over the island and quick drive to airport, or leave early and visit the desert-like Ponta de São Lorenço.

8/10 Good

Vanda, Clevedon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easter break
This hotel was really good value for money. The staff was really friendly and the hotel was very clean. The carpet in our room was a bit old and dated but everything else was very good. Will use this hotel again as I go to Madeira often.

6/10 Okay

chantale

Stayed 1 night in Apr 2024

8/10 Good

MARION

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un bon hôtel pour une très jolie ville.
Nous avons passé 9 nuits à l'hôtel et dans l'ensemble, nous avons été très satisfaits du séjour. Les draps étaient changés quotidiennement et sentaient vraiment très bons, le lit était bien refait et les serviettes repliées et/ou changées selon notre souhait. La chambre est assez spacieuse et fonctionnelle avec coffre fort, frigo et kitchenette, la vue sur la rue et la mer n'est pas désagréable. Les quelques bémols porteraient surtout sur l'isolation accoustique de la chambre, car en cette période, les rues sont passantes et quelques concerts ont lieu, mais se terminent à minuit, après c'est calme. L'aspirateur n'était pas passé régulièrement, mais si l'on demande, cela est fait. Il y avait un peu d'humidité dans la salle de bain par absence de fenêtre dans la pièce, mais dès lors que l'on aére, c'est vite parti. Tout le personnel est très gentil, poli et à l'écoute. C'est une ville très dynamique, conviviale et accueillante, et nous ne regrettons en aucune façon le séjour passé tant à l'hôtel qu'à Ribeira brava.
Stayed 10 nights in Dec 2023
Response from [Direction Générale] on Mar 20, 2024
Je vous remercie pour votre commentaire. Cela est três agréable et je suis sûr que mon equipe sera heureuse d’apprendre que vous avez aimé votre séjour. Nous pouvons bien sûr nous assurer que les points marqués seront analysés et traités en conséquence. Nous espèrons vous accueillir de nouveau dans notre hotel. Cordialment,

10/10 Excellent

CAROL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrivel, lugar maravilhoso e atendimento excelente
Stayed 2 nights in Oct 2023
Response from [General Manager] on Dec 3, 2023
Thank you for your kind comments and compliments. We are delighted that you enjoyed your stay and we look forward to welcoming you back again soon. Kind regards,

10/10 Excellent

Gabriel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toller aufenthalt, bestens gelegen am meer. Parkmöglichkeiten vor dem hotel. Mitarbeiter sind extrem freundlich. Hat man nicht überall. Frühstück könnte etwas abwechslungsreicher sein, ist aber solide. Kommen gern wieder.
Stayed 7 nights in Sep 2023
Response from [Direction Générale] on Oct 4, 2023
Je vous remercie pour votre avis et je suis heureux d’apprendre que vous avez apprécié votre séjour au Flag Hotel. Je serai très heureux de vous accueillir de nouveau. Cordialment,

10/10 Excellent

Maria Fernandez de

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Michiel

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2023

4/10 Poor

Delphine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible Sale Vieux Très très médiocre à éviter absolument
Stayed 3 nights in Aug 2023
Response from DG on Sep 4, 2023
Je vous remercie pour votre retour. Nous prenons en compte tous nos commentaires avec beaucoup sérieux et nous allon investiguer pour améliorer notre service. Cordialment,[Direction Générale]

4/10 Poor

Alessandro

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Ma che dire, io e la Mia chica pensavamo di soggiornare in un appartamento con vista mare e balcone ed invece abbiamo trovato una stanza di 10 mq con bagno e una finestrella con dimensioni di 150x150. ATTENZIONE però, abbiamo pagato per 6 notti, per due, 300 euro. 25 euro a testa di notte. Che dire, non male sotto questo aspetto. Baci e abbracci. Vi amiamo
Stayed 5 nights in Jul 2023
Response from Flag Hotel on Jul 30, 2023
Grazie per il vostro feedback. Prendiamo in considerazione tutti i suoi commenti e indagheremo per migliorare il nostro servizio. Cordiali saluti, [Direzione Generale].

8/10 Good

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi muito boa a estadia o pormenor é no quarto não ter ar acondicionado que agora no verão é desconfortável. Pequeno almoço muito bom. Tudo fresco..adorei. pessoal da recepção muito amável e simpático.
Stayed 1 night in Jul 2023
Response from Flag Hotel on Jul 3, 2023
Boa tarde Elizabeth, Muito obrigado pelo seu feedback, muito apreciado.Estamos muito satisfeitos por você ter gostado de sua estadia connosco e gostaríamos de agradecê-la por sua escolha.Atenciosamente,Flag hotel

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Le personnel sympatique, les chambres un peu vetustes
Stayed 7 nights in May 2019
Response from Reception on May 31, 2019
Merci beaucoup pour votre gentillesse. Nous espérons vous revoir bientôt au Cheerfulway Bravamar Hotel, Madère, Ribeira Brava

6/10 Okay

Julien

Liked: Cleanliness, staff & service
Une nuit à Ribeira brava.
Rien d'exceptionnel mais pour le prix et l'emplacement, c'était bien.
Stayed 2 nights in Mar 2019
Response from Cheerfulway Bravamar Hotel on May 3, 2019
Je vous remercie. À bientôt

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Siisti hotelli, vaatimaton baari, aamupala oli hyvä
Stayed 8 nights in Mar 2019
Response from Cheerfulway Bravamar Hotel on Apr 30, 2019
Kiitos huomiosta.

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whore meeting point - Hurenabsteige, NIE WIEDER
Now it’s a whore meeting point, a very noisy place around and in the so called “hotel”. STAY FAR AWAY FROM THIS PLACE. The cleaning ladies are unable to clean and at the reception “work” people who prefer not to do their job. Not sure, but some may do the same job as for whom the meeting point is, what however is understandable as they are very badly paid as, so was I told, in all hotels of Madeira at the reception it is the case. However not an excuse for the hotel to be so dishonest and still appear as a hotel on your list. What an “authentic” Madeira it is. By the way, the “authentic” Madeira is not nice at all since people here, if you are not following what they want you to, will make VOODOO against you. NEVER EVER AGAIN, NOTHING for clean people. Es ist kein Hotel mehr, sondern eine Hurenabsteige, die von Lärm umringt ist und in der es ebenfalls sehr lärmig ist. KEINESWEGS EMPFEHLENSWERT. Die Zimmermädchen sind unfähig, richtig zu reinigen, an der Réception arbeiten Leute, die keine Lust haben, was zu tun. Den Rest meines Kommentars in translate.google.com kopieren und auf Deutsch übersetzt haben.
Stayed 8 nights in Nov 2018
Response from Paulo Parreira on Dec 26, 2018
Dear Mr. Arnaboldi, We refuse to comment your dirty words. Paulo Parreira

8/10 Good

Tatu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Paulo Parreira on Dec 20, 2018
Dear Sir/Madam, We are glad you enjoyed your stay in our hotel. Thank You and Best Regards Paulo Parreira

10/10 Excellent

Mario, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camera vista oceano
Siamo arrivati di notte, il personale ci ha accolto con molta gentilezza e ci ha aiutato per un problema avuto con il noleggio auto. Camera molto grande all'ultimo piano, con ampia terrazza attrezzata con tavolo, sedie e due lettini. Letti molto grandi e comodi, arredamento datato, ma con bollitore, tazze, te, caffe, zucchero e frigorifero. Bagno pulitissimo. Piccola piscina sul tetto con solarium attrezzato e bar. L'hotel mette a disposizione degli ospiti due posti auto gratuiti, nel paesino ci sono molti parcheggi a pagamento, anche se economici. Supermercato vicinissimo e fornitissimo. Durante tutta la permanenza ci siamo sentiti molto bene ed a nostro agio. Adattissimo alle famiglie con bambini. Ottimo punto di appoggio per escursioni in tutta l'isola.
Stayed 13 nights in Aug 2018
Response from Paulo Parreira on Sep 5, 2018
Dear Mr. Mario, Thank you very much for your kind comments. We thank you for having choose our hotel. Kind Regards Paulo Parreira

10/10 Excellent

Elsbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne qualité-prix
Il est juste dommage de n’avoir pas le wifi dans la chambre .
Stayed 2 nights in Jun 2018
Response from Paulo Parreira on Jun 23, 2018
Chère Mme. Elsbeth, Nous sommes reconnaissants pour votre séjour et nous informons que nous travaillons pour améliorer les points négatifs. Merci et Salutations Distinguées Paulo Parreira

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jun 2018
Response from Paulo Parreira on Jun 21, 2018
Dear Sir/Madam, We are sorry to know that the service provided was not to your liking. We will work to rectify the situation. Thank you for your comment. Best Regards Paulo Parreira

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aan de boulevard voor goede prijs.
Pracht plek aan boulevard. Voor klein bedrag extra een goed ontbijt buffet. Kwam om 11.15 uur aan en kreeg zonder problemen een kamer die al schoon gemaakt was. En veel groter dan betaald. Beetje ouderwets maar super schoon. Ribeira Brava is klein maar er gaan veel bussen van / naar Funchal.Parkeren bij hotel is lastig. Overdag betaalde parkeer garage, ' s avonds na 20.00 gratis op straat.
Stayed 1 night in May 2018
Response from Paulo Parreira on Jun 21, 2018
Dear Mrs. Eva, Many thanks for your kind comments. We hope to have the pleasure of your visit again. Best Regards Paulo Parreira

6/10 Okay

Verified traveller

Liked: Staff & service
.................... ,,,,,,,,,,,,,,,,,,,,,,, ................................ ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ............................
Stayed 7 nights in Mar 2018
Response from Paulo on Apr 3, 2018
Dear Sir or Madam, Thank you for having stayed with us. Best Regards Paulo Parreira General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huoneen lämpötila oli aina mukavan sopiva. Lämmintä vettä tuli hyvin
Stayed 7 nights in Jan 2018
Response from Paulo Parreira on Jan 30, 2018
Dear Sir/Madam, Thank You very much for having choose our hotel for your stay. We will remain grateful for your kind comments. Best Regards Paulo Parreira General Manager

10/10 Excellent

Witold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bezkonkurencyjny
Zatrzymałem się planowo na jeden nocleg, zostałem na dwa, a w efekcie - po rozejrzeniu się po okolicy - wziąłem pokój na kolejne pięć nocy. Żaden inny komentarz - jak widać - nie jest potrzebny.
Stayed 1 night in Jan 2018
Response from Paulo Parreira on Jan 22, 2018
Mr. Witold, Thank you very much again. Best Regards Paulo Parreira General Manger

8/10 Good

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2017
Response from Paulo Parreira on Jan 5, 2018
Dear Sir/Madam, Thank you very much for your kind comments about our hotel. It was a great pleasure to have you as our guest. Best Regards Paulo Parreira General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel molto pulito, ben posizionato e personale molto cortese e disponibile. Unica pecca è la scarsa reperibilità del personale nel bar sul terrazzo, non si può aspettare mezz'ora o più che ci sia qualcuno. Per il resto hotel meraviglioso!
Stayed 4 nights in Dec 2017
Response from Paulo Parreira on Dec 30, 2017
Dear Sir, Sorry for the bad service you experienced at our bar, we will try to improve in the future. We are happy to have you as our guest. Kind Regards Paulo Parreira General Manager

6/10 Okay

Verified traveller

Disliked: Cleanliness
Lage - ok, Personal - freundlich, Sauberkeit noch viel zu wünchen
Stayed 7 nights in Dec 2017
Response from Paulo Parreira on Dec 27, 2017
Dear Sir, We regret that the cleanliness of our hotel was not to your liking. Best Regards Paulo Parreira General Manager

8/10 Good

Pierre, Flers

Liked: Cleanliness, staff & service, room comfort
très bien situé
Suite supérieure au 3ème étage, face à la mer. Très propre, meubles un peu vieillots, TV trop petite pour le salon et petite TV cathodique dans la chambre. Petite cuisine équipée ( + 7€/jour). Petite terrasse et bow window avec très jolie vue. Situation exceptionnelle face à la mer et pas trop loin de la capitale, qui permet d'explorer facilement toute l'île (voiture indispensable). Personnel très accueillant et souriant. Très bon rapport qualité/prix.
Stayed 7 nights in Dec 2017
Response from Paulo Parreira on Dec 21, 2017
Cher Monsieur Pierre, Merci beaucoup pour vos gentils commentaires sur notre hôtel. C'est un plaisir de vous avoir comme notre hôte. Salutations Distinguées Paulo Parreira Directeur Général

4/10 Poor

NICOLE, STRASBOURG

Liked: Cleanliness
Disliked: Staff & service, room comfort
HOTEL VETUSTE
Cet hôtel est situé sur un rond point...la mer en face pour certaines chambres...d'autres dans une rue avec un grand garagiste en face....décevant....l'hôtel est vétuste mais propre....le personnel n'est vraiment pas sympa, à part les femmes de ménage....cet hôtel ne mérite vraiment pas de figurer dans votre "catalogue".. Nous voyageons souvent avec mon ami, mais franchement pour le même prix, nous avons trouvé bien mieux ailleurs...je ne conseille absolument pas cet hôtel. D'autre part, nous avons loué un véhicule à l'aéroport, mais l'hôtel n'a que deux places de stationnement gratuites....il faut se garer ailleurs et toutes les places sont payantes.
Stayed 5 nights in Dec 2017
Response from Paulo Parreira on Dec 19, 2017
Chère Madame Nicole, Nous regrettons que notre hôtel n'ait pas répondu à vos attentes. Salutations Distinguées Paulo Parreira Directeur Général