Daily buffet breakfast (UAH 370 per person)
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Reviews of Ibis Lviv Centre

3.5 out of 5
Ibis Lviv Centre
24a Franka street, Lviv

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3 out of 6 reviews" "
Rating 8 - Good. 3 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Charles

Liked: Cleanliness, staff & service
Comfortable, but lacking in basic features.
Generally, good. The staff were friendly and helpful and let me check in early. I was also impressed that there was an air raid plan - most hotels here don't bother. The main drawbacks were the lack of power outlets in the room (shocking, in a modern hotel, that there was nowhere for me to plug in my laptop) and the lack of climate control (window sealed, AC/heat did not respond any change in settings).
Stayed 1 night in May 2024
Response from Andriy ZARUBA on May 22, 2024
Dear Charles,We appreciate your time to write such a good review. Thank you for acknowledging our team, for us it's really important. As an Green key certified hotel we try to reduce our carbon footprint and energy consumption, that's why the AC system works only if you are in the room. I'm sorry that the last time we couldn't help you to handle the AC work properly. Unfortunately we can't increase power sockets because of fire safety reasons, hope you understand that.Thank you again for leaving good review for us. Hope to see you soon during your next visit.Best regards,Andriy ZARUBA, Front Office & Reservation Manager

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 for value, and honesty
Stay here if you want amazing value in a clean, modern, hotel with well equipped rooms. You're only steps away from the city center. The staff was so helpful. I pulled a huge blunder and forgot an envelope with a considerable amount of money in my room. The cleaning staff could have kept it, but the front desk staff called us to let us know about it and made arrangements to have it returned.
Stayed 1 night in Mar 2024
Response from Yaroslav on Apr 8, 2024
Dear Kevin,Thank you for your fantastic review! It is always a pleasure to receive positive feedback. I will share your comments with our team. We strive to provide a superior service experience for every customer and our honestly is a part of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yaroslav Hanas, Operations Manager

10/10 Excellent

Valentyn

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from Yaroslav on Dec 20, 2023
Dear Valentyn,Thank you for the great review of our hotel! We hope to welcome you back to our hotel very soon!Sincerely,Yaroslav Hanas,Operations Manager

8/10 Good

Ronald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new property. The price was very good. Breakfast was menu order and tasty. Reception was friendly and helpful.
Stayed 1 night in Apr 2023
Response from Yaroslav on May 8, 2023
Dear Ronald,We very much appreciate your comments regarding your stay at the ibis Lviv Center.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yaroslav,Operations manager

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing! The room, the staff, the breakfast… Lviv is a wonderful city!!!
Stayed 1 night in Mar 2024
Response from Yaroslav on Mar 19, 2024
Dear Bruno,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Yaroslav Hanas,Operations Manager

8/10 Good

Mehmet Fatih

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023
Response from Yaroslav on May 8, 2023
Dear Mehmet,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Yaroslav,Operations manager