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Decent place to stay for family vacation for the price.
Kartik
Stayed 4 nights in May 2024
Response from Sandra on May 23, 2024
Dear Kartik, thank you for choosing ibis budget Luzern City for your family vacation. We are glad you found our hotel to be a decent place to stay at a reasonable price. We look forward to welcoming you again. Best regards, ibis budget Luzern City
Very friendly staff. Hotel comes with free city transit pass. Tiny, but perfect for one night.
Joanna
Stayed 1 night in May 2024
Response from Sandra on May 24, 2024
Dear Joanna, thank you for your positive review! We are delighted to hear that you found our staff friendly and enjoyed the free city transit pass. Our compact rooms are indeed designed for short stays. We hope to welcome you back soon. Best regards, ibis budget Luzern City.
8/10 Good
Dr. Vasanthkumar, Bangalore
Travelled with family
May 19, 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Rooms are too small.
Dr. Vasanthkumar
Stayed 2 nights in May 2024
Response from Sandra on May 24, 2024
Dear Vasanthkumar,Thanks for your stay. We are sorry that the rooms did not met your expectations so as confirmed on the reservation. We try to provide all the room details on the website so as the customer can know which room they are exactly booking. Hope to receive you soon. Best regards, Ibis Budget Luzern team.
Everything was great but at check-in they forgot to give us the Guest Card, which has the free transportation in the city. Luckily, we remembered it from last time, requested it & we’re were happy to see it was still available.
Solid can’t go wrong for a short trip and close to bus stop which goes to central station
Lewis
Stayed 2 nights in Feb 2024
Response from Hotel ibis budget Luzern Team on Feb 21, 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
10/10 Excellent
Julie
Jan 23, 2024
Julie
Stayed 1 night in Jan 2024
Response from Hotel ibis budget Luzern Team on Feb 21, 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
Room was big enough for family of 4. Convenient paid parking and walking distance to everything we wanted.
Juliet
Stayed 1 night in Jan 2024
Response from Hotel ibis budget Luzern Team on Jan 25, 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
8/10 Good
Tanus
Jan 20, 2024
Liked: Cleanliness, staff & service
It is a ok hotel for a night
It is a ok hotel. Good for one night. Location is close to the station in Luzern and good value for money.
Tanus
Stayed 1 night in Jan 2024
Response from Hotel ibis budget Luzern Team on Jan 25, 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
Response from Ibis Budget Luzern Team on Jan 18, 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ibis budget Luzern Team
10/10 Excellent
Pengyu
Jan 9, 2024
Pengyu
Stayed 3 nights in Jan 2024
Response from Hotel ibis budget Luzern Team on Jan 18, 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ibis budget Luzern Team
Mold in the shower. Room smelled like cigarettes and sewage. Did have convenient location near bus station and bus/activity vouchers.
Allison
Stayed 3 nights in Jan 2024
Response from Hotel ibis budget Luzern Team on Jan 25, 2024
Dear Client, Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
10/10 Excellent
Hassan
Jan 4, 2024
Hassan
Stayed 3 nights in Dec 2023
Response from Hotel ibis budget Luzern Team on Jan 18, 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ibis budget Luzern Team
10/10 Excellent
Jae G
Jan 1, 2024
Jae G
Stayed 2 nights in Dec 2023
Response from Ibis Budget Luzern Team on Jan 18, 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ibis budget Luzern Team
We stayed in a family room. The shower door (see through) is directly across from the beds, so you can see EVERYTHING while some one is showery. No privacy at all.
Very basic bedroom for $215 USD and we booked 7 months in advance. I don’t want to know what other people paid.
Carolina
Stayed 1 night in Dec 2023
Response from Hotel ibis budget Luzern Team on Jan 25, 2024
Dear Client, Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
4/10 Poor
Gaily
Jan 1, 2024
Gaily
Stayed 4 nights in Dec 2023
Response from Hotel ibis budget Luzern Team on Jan 25, 2024
Dear Client, Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Response from Hotel ibis budget Luzern Team on Jan 18, 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ibis budget Luzern Team
There was no soap. No hairdryer. Toilet not closing well. Room was cold.
Marion
Stayed 1 night in Dec 2023
Response from Hotel ibis budget Luzern Team on Jan 25, 2024
Dear Client, Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
10/10 Excellent
tsz chiu
Dec 18, 2023
tsz chiu
Stayed 2 nights in Dec 2023
Response from Ibis Budget Luzern Team on Jan 18, 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ibis budget Luzern Team
8/10 Good
Luis
Dec 15, 2023
Luis
Stayed 1 night in Dec 2023
Response from Hotel ibis budget Luzern Team on Jan 18, 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ibis budget Luzern Team
Response from Hotel ibis budget Luzern Team on Jan 18, 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ibis budget Luzern Team
8/10 Good
Philipp
Dec 9, 2023
Philipp
Stayed 2 nights in Dec 2023
Response from Hotel ibis budget Luzern Team on Jan 18, 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ibis budget Luzern Team
8/10 Good
Pascal, Barcelona
Dec 9, 2023
Pascal
Stayed 1 night in Dec 2023
Response from Hotel ibis budget Luzern Team on Jan 18, 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ibis budget Luzern Team
10/10 Excellent
Pablo
Dec 9, 2023
Pablo
Response from Hotel ibis budget Luzern Team on Feb 21, 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
Response from Hotel ibis budget Luzern Team on Jan 18, 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ibis budget Luzern Team
8/10 Good
Martin
Dec 2, 2023
Martin
Stayed 1 night in Nov 2023
Response from Ibis Budget Luzern Team on Jan 18, 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ibis budget Luzern Team
Response from Hotel ibis budget Luzern Team on Jan 18, 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ibis budget Luzern Team
6/10 Okay
Lothenbach, Einsiedeln
Travelled with partner
Nov 28, 2023
Liked: Amenities
Disliked: Property conditions & facilities
The location and price are good but the beds are too small
Lothenbach
Stayed 1 night in Nov 2023
Response from Hotel ibis budget Luzern Team on Jan 18, 2024
Dear Client,We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel ibis budget Luzern Team