Title: Art Relais - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=8481&destination=Lucca%2C+Tuscany%2C+Italy&selected=1231715&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Art Relais Travelers discover the perfect blend of wellness and exploration in Lucca, with a Turkish bath for relaxation and convenient options for touring the historic city ## Photo gallery for Art Relais ![Hallway - Art Relais (Lucca)](https://images.trvl-media.com/lodging/2000000/1240000/1231800/1231715/15f1fb97.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Designer toiletries, hair dryer - Art Relais (Lucca)](https://images.trvl-media.com/lodging/2000000/1240000/1231800/1231715/e874993a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Art Relais (Lucca)](https://images.trvl-media.com/lodging/2000000/1240000/1231800/1231715/a80d15d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, cribs/infant beds, free WiFi - Art Relais (Lucca)](https://images.trvl-media.com/lodging/2000000/1240000/1231800/1231715/3b29cf5b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Art Relais (Lucca)](https://images.trvl-media.com/lodging/2000000/1240000/1231800/1231715/3765284d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Art Relais offers a tranquil retreat in historic Lucca with its rooftop terrace and garden. Guests enjoy free WiFi throughout, rejuvenate in the Turkish bath/hammam or spa tub, and have easy access to the city's hidden corners through on-site bike and car rental services. ## Reviews 7.2 Good ## Popular amenities - Hot tub - Pet friendly - Parking included - Free WiFi - Air conditioning - Breakfast available ## Room options ### Check availability for these dates Tonight [Apr. 4 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=1231715&PinnedHotelID=1231715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=1231715&PinnedHotelID=1231715&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr. 5 - Apr. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=1231715&PinnedHotelID=1231715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=1231715&PinnedHotelID=1231715&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr. 10 - Apr. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=1231715&PinnedHotelID=1231715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=1231715&PinnedHotelID=1231715&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 17 - Apr. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=1231715&PinnedHotelID=1231715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=1231715&PinnedHotelID=1231715&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Double Room Single Use ![Designer toiletries, hair dryer](https://images.trvl-media.com/lodging/2000000/1240000/1231800/1231715/aad15a99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use - 248 sq ft - Sleeps 1 - 1 Double Bed ### View all photos for Double Room ![Double Room](https://images.trvl-media.com/lodging/2000000/1240000/1231800/1231715/00767fd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room - 248 sq ft - Sleeps 5 - 1 Double Bed OR 2 Twin Beds ### View all photos for Triple Room ![Desk, cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/2000000/1240000/1231800/1231715/ca2e1c6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room - 248 sq ft - Sleeps 6 - 1 Double Bed OR 1 Twin Bed ### View all photos for Quadruple Room ![Desk, cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/2000000/1240000/1231800/1231715/ca2e1c6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room - 301 sq ft - Sleeps 6 - 2 Double Beds OR 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLucca-Hotels-Art-Relais.h1231715.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLucca-Hotels-Art-Relais.h1231715.Hotel-Information) ## About the area Lucca Historical Center, a neighborhood in Lucca, is home to Art Relais. Palazzo Mansi National Museum and Puccini Museum are cultural highlights, and travelers looking to shop may want to visit Via Fillungo and Borgo Stretto. Lucca Botanical Gardens and Piccolo Mondo are also worth visiting. Take an opportunity to explore the area for outdoor excitement like mountain biking. [Visit our Lucca travel guide](https://www.expedia.ca/Lucca.dx8481) [View more Town houses in Lucca](https://www.expedia.ca/Lucca-Townhomes.d8481-aaTownhomes.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.84396%2C10.49239&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CfSxpHey_JmtNP_RVJZxUjxlqLc=) Via Castruccio Buonamici, 221, Lucca, LU, 55100 ### What's nearby - ![Piazza Napoleone](https://images.trvl-media.com/place/6077038/6b559d38-f51f-4d9a-971a-785770f237df.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza Napoleone 10 min walk \- 0.8 km - ![Church of San Michele in Foro](https://images.trvl-media.com/place/8481/44949769-effa-49c7-baa5-a9e49ae5862c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Church of San Michele in Foro 11 min walk \- 1.0 km - ![Guinigi Tower](https://images.trvl-media.com/place/6077014/1d402b37-21e4-4e68-97b3-ede372625d9a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Guinigi Tower 16 min walk \- 1.4 km - ![Piazza dell'Anfiteatro](https://images.trvl-media.com/place/6077034/5460d3b5-a97f-4914-8d7b-60f47d526888.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza dell'Anfiteatro 16 min walk \- 1.4 km - Walls of Lucca 2 min walk \- 0.2 km ### Getting around - Lucca Station 19 min walk - Galileo Galilei Airport (PSA) 32 min drive ### Restaurants - Pasticceria Belluomini 4 min walk - Trattoria Da Giulio 7 min walk - Gigliola 11 min walk - Pizzeria Da Felice 2 min walk - Lucca In Tavola 8 min walk ## About this property ### Art Relais Affittacamere located in Lucca Historical Center Take advantage of a rooftop terrace, a garden, and car rentals on site at Art Relais. For some rest and relaxation, visit the Turkish bath/hammam or the hot tub. Stay connected with free in-room WiFi. You'll also find perks like: - Free self parking - Limo/town car service, full breakfast (surcharge), and bike rentals - Access to a nearby health club, express check-out, and express check-in Room features All guestrooms at Art Relais boast comforts such as air conditioning, in addition to amenities like free WiFi. Other conveniences in all rooms include: - Designer toiletries and hair dryers - Refrigerators, cribs/infant beds, and daily housekeeping ## Similar properties ![Interior](https://images.trvl-media.com/lodging/16000000/15640000/15635800/15635770/2714503d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lucca Relais Lucca Historical Center - Pet friendly - Free WiFi - Air conditioning - Parking available 8.2 Very good 91 reviews CA $96 CA $117 total includes taxes & fees Apr 8 - Apr 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=15635770&PinnedHotelID=15635770&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/95000000/94860000/94856800/94856754/4b7b2ef0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Rosa Nel Verde Lucca - Parking included - Free WiFi - Air conditioning - Breakfast available 8.6 Excellent 14 reviews CA $130 CA $155 total includes taxes & fees Apr 6 - Apr 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=94856754&PinnedHotelID=94856754&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1360000/1356500/1356449/efec41c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lucca in Villa San Donato Lucca Historical Center - Pet friendly - Free WiFi - Air conditioning - Breakfast available 8.6 Excellent 107 reviews CA $189 CA $219 total includes taxes & fees May 5 - May 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-05&endDate=2026-05-06&selected=1356449&PinnedHotelID=1356449&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/12000000/11930000/11925000/11924980/88f9d572.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Castello dei Templari Lucca Historical Center - Pool - Breakfast included - Pet friendly - Free WiFi 9.0 Wonderful 88 reviews CA $290 CA $330 total includes taxes & fees Apr 18 - Apr 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=11924980&PinnedHotelID=11924980&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/16000000/15640000/15635800/15635716/142f9693.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B&B Lucca Porta S. Anna Lucca Historical Center - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 16 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=15635716&PinnedHotelID=15635716&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment](https://images.trvl-media.com/lodging/84000000/83710000/83708200/83708197/2802e4d5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Stella in Lucca Lucca Historical Center - Free WiFi [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=83708197&PinnedHotelID=83708197&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Villa | Living area](https://images.trvl-media.com/lodging/103000000/102280000/102279300/102279218/w1200h1600x0y124-fbc4027b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eno 's house Lucca Historical Center - Free WiFi - Laundry - 24/7 front desk - Grocery/Convenience store [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=102279218&PinnedHotelID=102279218&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/22000000/21390000/21382200/21382114/cb9fe15c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Armonia Lucca - Parking included - Free WiFi - Air conditioning - Laundry [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=21382114&PinnedHotelID=21382114&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/116000000/115350000/115342400/115342341/882b509e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luminous Viola room with artistic light - Madame Fanny Lucca - Free WiFi - Air conditioning - Parking available - Laundry CA $135 CA $175 total includes taxes & fees Apr 7 - Apr 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=115342341&PinnedHotelID=115342341&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/116000000/115020000/115017400/115017318/5c8a650c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Appartamento Luporini - Affitti Brevi Italia Lucca Historical Center - Kitchen - Washer - Free WiFi - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=115017318&PinnedHotelID=115017318&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=1231715&PinnedHotelID=1231715&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1231715,15635770,94856754,1356449,11924980) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) on request - Free train station pick-up shuttle - Ski shuttle nearby - Limo/town car service - Free self parking on site ### Food and drink - Full breakfast available for a fee: EUR 5 per person ### Things to do - Bicycle rentals - Hot tub - Scooter/moped rentals - Segway rentals/tours - Ski storage ### Family friendly - Crib (surcharge) - In-room refrigerator ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Computer station ### Outdoors - Barbecue grill - Garden - Picnic area - Rooftop terrace ### Spa - In-room massages - Spa treatment rooms - Turkish bath ### More - 1 building - 2 floors - Built in 1900 - Designated smoking areas ## Room amenities ### Bedroom - Crib (surcharge) ### Bathroom - Designer toiletries - Hair dryer ### Entertainment - TV ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Desk ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 7 PM Express check-in available ### Check-out Check-out before 10:30 AM Express check-out available ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets allowed Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Cribs (infant beds) are available for EUR 15 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately EUR 5 per person - Airport shuttle fee: EUR 60 per person (one way) - Crib (infant bed) fee: EUR 15 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Leone di Sant' Anna Leone di Sant' Anna Bed & Breakfast Leone di Sant' Anna Bed & Breakfast Lucca Leone di Sant' Anna Lucca Art Relais Condo Lucca Art Relais Lucca Art Relais Art Relais Lucca Art Relais Affittacamere Art Relais Affittacamere Lucca ## Frequently asked questions ### Is Art Relais pet-friendly? ### How much is parking? ### What time is check-in at Art Relais? ### What time is check-out at Art Relais? ### Does Art Relais provide a shuttle to the airport? ### Where is Art Relais located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Art Relais Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.0 Location ### 6.8 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 27 8 - Good 80 6 - Okay 46 4 - Poor 19 2 - Terrible 9 ## Reviews Verified ### 4/10 Poor #### Eva Oct 1, 2015 Disliked: Staff & service, property conditions & facilities Toen we aankwamen, was er niemand aanwezig. Na 2x bellen kwam er iemand aan die ons mee nam naar een ander b&b iets verderop in de straat. Daar moesten we overnachten. Was netjes en schoon. Ontbijt volgende ochtend was weer bij Art Relais. Het bleek dat er wel mensen sliepen in het b&b. Ontbijt was prima. Overboeking ?? ##### Eva Verified ### 6/10 Okay #### Verified traveller Sep 23, 2015 Liked: Staff & service Disliked: Property conditions & facilities, room comfort Era una habitación de la última planta y hacía un calor insoportable cuando llegamos y toda la noche, tenía un equipo de aire acondicionado pero no enfriaba. El resto todo bien, el trato muy agradable y el desayuno también bien. Es una pena que no solucionen el problema del aire acondicionado porque el resto nos pareció todo bien. Buen aubicación para visitar Lucca. ##### Verified traveller Verified ### 4/10 Poor #### Verified traveller Sep 22, 2015 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### eigentlich ein hübsches Hotel in Stadtnähe leider sind die Zimmer (zumindest unseres) ziemlich runtergekommen - es wäre nicht viel Aufwand notwendig um das Hotel auf einen akzeptablen Zustand zu bringen :-( ##### Verified traveller Verified ### 6/10 Okay #### AMLETO Aug 25, 2015 Disliked: Room comfort hotel piacevole ma camera soffocante non si riusciva ad aprire gli scuri della finestra e pertanto dato il caldo di questi giorni la camera risultava soffocante per il resto personale gentile, posizione ottima ##### AMLETO Verified ### 8/10 Good #### Pernille Aug 23, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfekt beliggehed Indtjekning lidt besværlig, da man skal ringe til ejeren. "Kommer om 5 min" blev til en times tid - tog ikke telefonen de første 5 opringninger.... Morgenmad foregår på en café i nærheden hvor vi selv fandt ud af at der var ferielukket, hvorefter der blev arrangeret en meget spartansk morgenmad på stedet. Køleskab var der ikke men fin balkon og have. ##### Pernille Verified ### 4/10 Poor #### Verified traveller Aug 21, 2015 Disliked: Cleanliness, staff & service #### Non lo voglio piu arrivati alle 14 non c'era nessuno la chiave della camera era sulla buchetta della posta. stanza in ordine e pulita. peccato vhe la successiva pulizia veniva fatta 3 giorni dopo . compreso il bagno che essendo senza finestra potete immaginare l'odore. il cell in efettuato il giorno successivo alle 10.40 il personale è arrivato a quell'ora.noi prima abbiamo fatto varie telefonate ai 2 numeri esposti sulla targa esterna compreso un cell. che è stato spento fino alle 10.30 . aria condizionata a tempo.ci hanno detto che andava solo dalle 18 alle 6 del mattino essendo in gita di piacere e rientrando tardi 3/4 la mattina stavamo a dormire ma più delle 10 non era possibile x il caldo il barbecue un po nasciamo li usato s non pulito e la jacuzii piena di aghi di pino. all mia domanda la jacuzu e piena di aghi di pino mi è stato detto che potevo usare il retino a disposizione. mi fa un po strano tutte queste discrepanze xme il gestore non gli interessa più del posto. comunque non lo consiglieri a nessuno ##### Verified traveller Verified ### 8/10 Good #### Verified traveller Aug 13, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Billig og bra! Vi ankom sent om kvelden, og da hadde betjeningen lagt ut nøkkel til oss! Nærme sentrum. ##### Verified traveller Verified ### 8/10 Good #### Jussi Aug 4, 2015 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel with a short walk from the city wall ##### Jussi Verified ### 2/10 Terrible #### David Jul 28, 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Looked good online, but not close up The site said that it was three star. It was really a one star. You could tell that the building was once really nice place to stay. But the owners have not kept up the building. Poor paint, cracking walls, and the floors badly need refinishing. The room had dated decor, and there was a strange sliding door to the bathroom, which did not totally cover the doorway. The entire room was poorly cleaned, with gum under one of the lamp shades, hairs in the bathroom and on the plate, and the plastic (yes, plastic!) mugs had lipstick residue from the last user. The receptionist was very helpful with check in, and some advise on what to go to in the town, but was not in the building at check in. The A/C did not work, and was not fixed in the time we were there. It has so much potential, and all of the pieces are there, but there needs to be a lot more detail in the cleaning, upgrading, and decor. The room did have a small fridge, which did make it easy to keep food. I would not stay here again until I thought that the problems were rectified. ##### David Verified ### 6/10 Okay #### Denis Jul 15, 2015 Liked: Staff & service The hotel was clean and comfortable and only a short walk into the city centre - the staff were very friendly and helpful - I would stay there again. ##### Denis Verified ### 6/10 Okay #### Verified traveller Jul 8, 2015 Liked: Cleanliness Disliked: Staff & service #### Inte en skymt av hotelledningen Hotellet rätt OK, men hotelledningen helt osynlig under de 4 dagar jag var där. Fick betala direkt när jag kom och sedan såg jag inte till dem mer. När jag gick vilse på vägen hem ensam från stan första kvällen ( p g a fel beskrivning på deras karta om var hotellet låg) försökte jag ringa flera gånger men fick ej svar. Frukost fick man själv gå och ta på ett café en bit från hotellet.Allt detta - plus att badrummet var i behov av diverse mindre reparationer - gav en känsla av att man kanske snart tänkte sluta med hotellverksamheten. ##### Verified traveller Verified ### 4/10 Poor #### Elisabeth Jun 22, 2015 Disliked: Staff & service, property conditions & facilities Leider waren wir insgesamt enttäuscht. Ich habe in diesem Hotel schon mehrmals übernachtet, aber ich musste feststellen dass dieses Hotel sehr nachgelassen hat. Es wird nicht renoviert, unsaubere Stellen, kaputte, marode Gartenstühle haben wir diesmal vorgefunden. Zusammengesuchte, dünne Handtücher, die muffelig riechen und man hat das Gefühl dass sie nicht sauber sind. Die Rezeption ist nur ab und zu besetzt. Was auch zu bemängeln ist, dass die Kosten für die Zimmer schon 2 Tage nach der Buchung am 26.05.2015 abgebucht worden sind, aber die Zimmer haben wir von 15.06\. bis 19.06\. bewohnt. Eine stornierte Buchung hat man uns auch berechnet, also gleichzeitig zwei Abbuchungen. ##### Elisabeth Verified ### 8/10 Good #### David Jun 13, 2015 Liked: Cleanliness, staff & service, property conditions & facilities #### Lovely hotel I thought the hotel was very pretty and the staff were great. The air conditioning in the room was not great though. The centre of Lucca was within an easy walking distance. ##### David Verified ### 6/10 Okay #### B Jun 1, 2015 Liked: Cleanliness #### stadtnah Altstadt und Busterminal in ca. 10 Minuten zu erreichen ##### B Verified ### 8/10 Good #### Gianfranco May 25, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### breve soggiorno a Lucca Posto tranquillo a 5 minuti dalle mura camera accogliente giardino interno ##### Gianfranco Verified ### 8/10 Good #### Wai piu May 12, 2015 Liked: Staff & service #### hotel Nice hotel ##### Wai piu Verified ### 2/10 Terrible #### Verified traveller Apr 30, 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### pessimo Abbiamo alloggiato per una sola notte e menomale!! Bagno sporco, camera sporca... Non scendo nei dettagli che è meglio... L unico aspetto positivo la gentilezza della signora Eva della reception. ##### Verified traveller Verified ### 10/10 Excellent #### Verified traveller Apr 15, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Absolute aanrader! Prettig verblijf in mooie omgeving Af en toe klopt het niet maar dat komt wel eens vaker voor Voor mij is het een absolute aanrader zeker voor deze prijs. Vriendelijke mensen die je rustig je gang laten gaan ##### Verified traveller Verified ### 8/10 Good #### NICOLA Jan 5, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### discreta buon posto per dormire, vicino al centro, siamo andati a piedi. Camera pulita, dotata di tv, bagno splendido, pulito. Molto gentile la persona che ci ha atteso alla struttura, disponibile. L'unica nota ma lieve , forse la stanza era un po' fredda, andava acceso prima il riscaldamento. Ma un neo ad una struttura che consiglierei. ##### NICOLA Verified ### 2/10 Terrible #### Sylvi Oct 26, 2014 Disliked: Staff & service, room comfort #### Dachkammer - mehr nicht Wir sind um ca. 18,00 Uhr angereist. Vor Ort war keiner. Den Schlüssel haben wir durch Zufall auf dem Briefkasten gefunden. Unser " Zimmer " besser gesagt unsere Dachkammer war echt toll. Bin wenigstens 3 x gegen die in der Dachkammer quer verlaufenden Dachbalken gelaufen. Verlaufen teilweise so um die 1,65 m durch die Kammer. Rings herum nur Wände kein Fenster, nur im Dach eine Luke die sich so ca. 10 cm öffnen ließ. Eine tolle Sauna bei 30 Grad Aussentemperatur. Das Bad extrem gut für Lilliputaner. In der Dusche ist eine Bewegung nicht möglich, also muß mann hoffen das dass Duschbad auch nach unten zu den Füssen läuft. Wenn ich daran denke was für herrliche Zimmer wir davor hatten und das für den selben Preis. Absolut nicht zu entfehlen !!!! ##### Sylvi Verified ### 8/10 Good #### Verified traveller Oct 21, 2014 Liked: Cleanliness, room comfort #### Proche de la ville mais difficile de se garer Hôtel bien situé, propre mais vieillot. Personnel accueillant. La salle du petit-déjeuner est petite il faut parfois faire la queue. Difficile de trouver un parking quand on ne connaît pas le quartier. ##### Verified traveller Verified ### 6/10 Okay #### Ad Oct 21, 2014 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities #### goede prijs-kwaliteit verhouding \+ goede locatie t.o.v. oude binnenstad , bushalte en station. gastvrije bediening en receptie - matig ontbijt ##### Ad Verified ### 6/10 Okay #### emyr Oct 19, 2014 Liked: Staff & service #### 10 days in Lucca a few problems with he room/no bathroom light &they were unable to fix it/toilet seat would not stay up/staff friendly & obliging/owner not friendly/full payment had been taken from my credit card before my arrival/I was going to pay cash/as a result 15euros were added to my card statement/poor arrangements for checking in/no reply when I telephoned/convenient for city /could be a much better b&b/ unsuitable for anyone with mobility problems/no lift/steep stairs ##### emyr Verified ### 4/10 Poor #### Lea Oct 3, 2014 Disliked: Cleanliness, property conditions & facilities #### Falta de limpieza en general El hotel está situado cerca de la entrada del casco antiguo, en una casa con muchas posibilidades y un bonito jardín pero haría falta que reformasen los baños y el suelo y la limpieza fuese mejor. El desayuno se puede mejorar también. Para lo que ofrecen me parece caro. ##### Lea Verified ### 10/10 Excellent #### Ольга Sep 25, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Останавливались на одну ночь, по дороге на остров Эльба. По приезду в отель, нас определили в номер, который находился по другому адресу. Он находился в чисто итальянском старинном доме, с террасой и внутренним двориком с бассейном. У нас был целый этаж. Помещение оборудовано под старину в стиле Art. Находится в шаговой доступности от исторического центра (10-15 мин.). Собственной парковки не было, запарковались у соседнего дома. Впечатления только положительное. Персонал очень доброжелательный. Рекомендуем. ##### Ольга