Front of property

Reviews of Indigo House Hotel

3 out of 5
Indigo House Hotel
Sisavangvong Road, Ban Pakham, Close to Night Markets, Luang Prabang, Luang Prabang

Reviews

8.8

Excellent

Rating 10 - Excellent. 69 out of 129 reviews" "
Rating 8 - Good. 46 out of 129 reviews" "
Rating 6 - Okay. 11 out of 129 reviews" "
Rating 4 - Poor. 2 out of 129 reviews" "
Rating 2 - Terrible. 1 out of 129 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Travelled with partner
Liked: Staff & service, property conditions & facilities
This was a very nice hotel. Older rustic style facility but well cared for. Their food was excellent. Every meal I ate there was perfect. The staff is A It’s located right in the middle of a bustling community with a huge night market right across the street. Plenty of sightseeing nearby too
Stayed 2 nights in Mar 2024

6/10 Okay

Bo

Stayed 3 nights in Jan 2024

4/10 Poor

Jonathan, Philadelphia

Stayed 3 nights in Jan 2024

10/10 Excellent

bob

Stayed 2 nights in Jan 2024

8/10 Good

MARILYN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic location.
Hotel is a little tired but is in a great location near to night markets. We had a balcony overlooking main street where lots of people are about and surprisingly once in our room there wasn't much noise. Spacious room. Good breakfast.
Stayed 2 nights in Dec 2023

8/10 Good

Leslie

Liked: Cleanliness, staff & service, room comfort
Good Spot Right in the middle of town
Overlooks the night market, but that ends at 21:00. Tallest building in town with a rooftop bar. Cafe bakery downstairs is excellent. There is an ATM on sight, a beer wholesaler and a booking shop next door. Generally a good experience. The appearance is a little faded but it is still good. Food was very good. TV’s had smart boxes so you can watch YouTube, Netflicks etc. My only real niggle is the lack of hot water. To be fair it is roasting hot and warm water is fine but don’t expect a pipping hot shower. As a bonus all the transfer buses kick you outside. It is the wrong end of town for riverside, but then again no one bothers to try and sell you a sunset cruise. Not cheap, but LP is not cheap!
Roof top bar
Stayed 2 nights in Nov 2023

8/10 Good

Cynthia, Ciudad de Mexico

Travelled with partner
Liked: Cleanliness, staff & service
Location and staff are great but rooms pictures are really different compare to reality, rooms are smaller and there is no elevator. No laundry services.
Stayed 4 nights in Jun 2023

8/10 Good

David Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
room appointed at booking was erequested change no problem.great loacation ,staff excelentmfoog great and well presented
Stayed 3 nights in Mar 2023
Response from So on Mar 25, 2023
Thank you very much

8/10 Good

SAYOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
人気のインディゴハウスにキャンセルが1部屋だけ出たので、一人旅には予算オーバーながら予約。ホテル自体はとてもおしゃれでかわいく、スタッフもフレンドリー。朝食も最高!ただ、眺望は期待していなかったけれど、窓の目の前が隣の家!レースカーテンがあるわけでもないので、一切窓開けられず滞在中ずっと真っ暗。部屋の方角によりますが、それだけが残念でした。バルコニー付き、通り側、となっていないお部屋はこの可能性があります。あとはトイレが下水のにおいがけっこうしました。すぐ隣にツアーデスクがあるので、自転車を借りたり滝への往復を頼めました。
Stayed 2 nights in Feb 2023

10/10 Excellent

Jenny

Stayed 1 night in Nov 2022

10/10 Excellent

M&J, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked staying here! The location was great and even though you are right next to the day market and right in the middle of the night market it was still quiet enough to get a good sleep. The breakfast and food at the restaurant was good and the bakery sold some of the best bread! The staff was very helpful and friendly! We definitely recommend staying here!
Stayed 6 nights in Feb 2020

10/10 Excellent

Amy, Boulder, CO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and friendly, plus the location was great. The hotel was definitely a little noisy. Noise carries up through the hallways easily, but to me, this was worth it for the great service, central location and awesome breakfasts.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can not say enough about Indigo House! Our stay was perfect. The hotel is located at the end of the night market and close to many cafes and restaurants. The cafe on the ground floor was great and all their baked goods were tasty. The staff were very helpful and kind. I hope I can come back here again.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was on top of a cafe and the staff were very friendly and helpful. Dao went out of his way to answer and assist with everything I could think of and more. Cafe does get a bit nosy in the morning but mostly because I was on the floor right above.
Stayed 1 night in Nov 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!
Great service, location, and vibe! Would definitely return!
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, hotel, and staff were fantastic. I stayed for four nights and would have happily stayed another four. The complimentary breakfast had many delicious options, and there was fresh fruit in the room every day. The location at the start of the night market makes it a little noisy (only until 10pm) but also makes for great people watching from the balcony or rooftop bar.
Stayed 4 nights in Jul 2019
Response from So on Sep 4, 2019
Thanks for the feedback. Hope to serve you again

10/10 Excellent

doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Laos
best location and great staff
Stayed 4 nights in Apr 2019

8/10 Good

Li Qi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient lovely B&B in the heart of LuangPrabang
Convenient hotel. Clean and comfortable. Breakfast was good!
Stayed 4 nights in Apr 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior Location
Absolute best location in Luang Prabong: Early morning Alms for Monks - across the street; night market in front of hotel; day market – beside hotel; Royal Museum – just down the street. Staff (Dao and all) the best for service! Great room.
Stayed 10 nights in Mar 2019

10/10 Excellent

Tadashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Super convenient location, friendly and helpful staff. Nice view of the night market from the roof top bar is a plus. Excellent breakfast and the bakery was top notch!
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a good size. Good breakfast. Staff were extremely pleasant and helpful. Good location especially for the large night market. Nice rooftop bar. A bit noisy.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is one if the tallest in Luang Prabang. It unfortunately does not have a lift and would not be suitable for the elderly especially if you were on the top floor. Nice bar area on rooftop terrace with great views of night market. Ori bakery on ground floor nice cakes and coffee with light meals. Rooms are large and roomy. My shower recess was a bit tired looking though
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay at this small hotel. It is right in the town centre, next to the night market and the food market. The hotel is of a rustic nature. We had a very large room on to second floor. It had a separate shower and toilet. It faced towards the river and overlooked the food market. I loved leaving the window open and waking to sound of the cockerels and the smell of wood smoke from the food market. You were offered a choice of options for breakfast. It would have been nice for have at least unlimited fruit juice. The hotel has many stairs and is not ideal for people with mobility issues. There is very little negative to mention, but the socket for the bedside light was hanging completely away from the wall.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel in the heart of Luang Prabang
Wonderful, cute hotel right in the heart of Luang Prabang. We had a balcony that overlooked the night market which was lovely and relaxing. The hotel has great food, offers an interesting cooking course and the staff are very helpful. The only slight downside was that we had a room directly below the rooftop bar and anytime someone moved a chair there was very loud scraping across the floor which was a little disrupting when we were trying to get to sleep in the evening and have a lie in in the morning. Overall though, a wonderful hotel.
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Really basic probably just above backpackers don’t know how it got it’s rat
Stayed 2 nights in Dec 2018

8/10 Good

L, London

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel location is perfect (just on the night market) and the included breakfast is excellent. Rooms are nice and big but the WiFi is hugely spotty and the hotel staff is a little scattered, in the sense they forgot some of our bookings and needed reminding. Can be a bit noisy at night but everything closes by 11 so no issues for us.
Stayed 4 nights in Nov 2018

10/10 Excellent

melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
This hotel is in a great location. At the end of the night market and a street for "street food". Very close to major temples. Room was huge and nice to have a bathtub. Water pressure really good. Hotel food was excellent and the coffee. Breakfast was huge and had a selection for hot items. Staff were very helpful and service was excellent.
Stayed 3 nights in Aug 2018

8/10 Good

Mark, SoCal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entrance to the Night Market
This place is more than convenient if you want to enjoy the night market. You literally walk out into the beginning of the night market. There is also a great food market at night lining the left side of the building. The staff is great and the A/C works well. There were minor issues such as towel hooks coming out of the wall and stuff like that, but it was still worth it for a comfortable bed and very convenient location. The morning Buddhist tradition of alms receiving is also right outside.
Stayed 2 nights in Jun 2018

10/10 Excellent

Will, Devon UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation in centre of town
7 nights stay spread over 2 weeks, great location if you like watching street life. Comfortable beds, large rooms. Noisy at the front but Great to sit on balcony and watch the world. Great ,
Stayed 3 nights in Jan 2018

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel right in center of town
Excellent hotel next to night market. Close to all restaurants and bars. Room was large clean and had everything you will need from fridge, hairdryer, coffee and tea. Comfortable large bed with comfy pillows. Breakfast was good with a good choice served to you. The hotel have a great restaurant selling bread and cakes at front. Lovely coffees. Great food menu with vegetarian food menu as well with lots of choices.
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel in a fantastic location!
Fabulous hotel in a fantastic location. Close to everything, across the road from the market, beautiful bakery run by the hotel, incredible breakfast. Because it's across the road from the market it can be a little noisy at night. If you don't want to eat at the hotel you can be buy food across the road at very inexpensive prices. Close to the Mekong River with rows of lovely old French houses.Bedrooms are lovely, but one needs to take care when entering the bath, hotel does not have a lift and isn't suitable for people who rely on a wheel chair. I would always stay at this hotel. Luang Prabang is a beautiful place to holiday, great for all ages.
Stayed 3 nights in Jan 2018

6/10 Okay

Parminder, New Zealand

Liked: Staff & service
Disliked: Room comfort
Ok hotel in the middle of the Town Centre.
It is a basic hotel in the middle of the Town Centre. Choose if you can sleep in a very noisy environment. You have to shut very difficult to close old wooden doors and windows to get some priivacy.
Stayed 8 nights in Jan 2018

8/10 Good

Venus, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to night market
Hotel served with nice breakfast and fresh local fruits every day... really enjoy the stay in this hotel, but prior to our arrival, we had requested to add on extra bed in our room and required attached with bathtub, the hotel staff had been arranged and replied that they will fulfill our requirement, but on that day, we found that our room didn’t attached with bathtub due to full house and didn’t informed us about this before our arrival, it caused little disappointment. Overall, we still enjoyed our stay in this hotel.
Stayed 3 nights in Dec 2017

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here.
Great location; super terrace bar.
Stayed 2 nights in Nov 2017

8/10 Good

Jonathin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location . . .
The Indigo House has a great location. It is literally a few steps from the night market and the center of everything. They have a nice cafe and serve a good breakfast. I had a room facing the night market/street which has quite a bit of noise until the market shuts down. All of the staff are very friendly and always have a warm welcome. The cafe also has a nice bakery selection that is available from the street. I will stay here next trip!
Stayed 2 nights in Jul 2017

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location right in front of night market
Fantastic location. Breakfast was indulgence... we had leftovers everyday. One downside is the lack of privacy of the shower. There is no blind to cover up the glass door. Romantic for couples but not practical if sharing with friends or family. A tad bit noisy if you are a light sleeper, I could hear sound from the roadside even with windows close.

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Really great hotel, the service is excellent the staff very friendly and efficient. The location is perfect for staying in Luang Prabang very central easy to arrange tours and get travel information.

8/10 Good

Jennifer, m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right at the beginning of the market
Great location if you want shopping. The road gets blocked off. Balconies were amazing. No elevators. Fun to people watch. Good breakfast. Bed was very comfy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, and location
We were really delighted by the Indigo House Hotel. We had been to the cafe on the first floor once before, on a previous trip to Luang Prabang. While the cafe was nice, we worried that the hotel above might be a little "hostel-y". Couldn't be further from the case. We booked it this time because it was close to the starting line for the Luang Prabang half marathon (who wants to walk even a few extra steps when your wife is making you run 13 miles), and we were so pleasantly surprised. Well appointed room, good food in the cafe, great location, but what takes the cake for us was the staff. Very helpful and friendly. They even arranged a very late checkout for us, on the spot, so that we could recover from our run in the AC. Would stay again in a heartbeat.

8/10 Good

Stephen W.

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Nice hotel, centrally located with a chilled, calm feel. Everything pretty much as advertised, the only downside for me was the rooms on the front of the building next to the road are very noisy, due to only shutters on the front. The room needs decent glazing.

8/10 Good

Stephen, Huddersfield UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for exploring Luang Prabang
The hotel is in a great location for exploring LP, everything is just an easy walk from the hotel. The staff were very wecoming and extremely helpful throughout our 3 night stay. They arranged transport by local bus for us to The Kuang Si Falls, it is a great trip. The falls are amazing! They also booked a mini bus (free of charge) to take us to the airport at the end of our stay. The cafe on the ground floor (which was also used by many other travellers) created a great ambiance. At breakfast there was a choice of seven menus, all were served with orange juice, coffee, a platter of fresh fruit and a small Lao sweet. We tried different ones, each equally delicious and well cooked! Our room was at the back of the hotel and was very quiet and comfortable.

8/10 Good

Akihiko Y.

Liked: Cleanliness, staff & service, room comfort
Enjoy Luang Prabang
located in the center, transportation is excellent, breakfast is marvelous, room is clean, English is all right, recommended a good one day trip. The best place is roof top bar. As the night market is just in front, if you sleep in early time, use ear plug.

8/10 Good

Kiyoshi

Good location
Good friendly staff!

8/10 Good

Daniel, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and place to relax.
We can the Royalty room, not exactly fit for a king, but very adequate. Service was very friendly. Five good selections for the breakfast included with the room (take the Indigo breakfast with omelet) freshly made from the kitchen. Night bazaar starts in front of the hotel but closes at 10pm so not a problem with noise at night. Great top floor lounge for relaxing and watching the action below. Night bazaar is very over-priced. My wife is Thai and speaks Lao fluently so she got 50% off. We returned to Bangkok and found many items on Sukhumvit road for 1/4 the price! She was angry but the price was still cheap at 50% off, just hurt her feelings!

10/10 Excellent

Ady, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem In Luang Prabang
It was not easy trying to decide where exactly to stay in Luang Prabang but as this was my first trip, I decided on the Indigo House Hotel for its central location (where I didn't have to walk across any bridges daily to get to town). Also, the offer of the complimentary airport pick-up and transfer was a draw (note, you'll have to drop them an email and call up to make arrangements for this). The pick-up and transfer worked out fine. During my stay, I was given a room with a balcony and even though the night market is just outside the hotel, I didn't hear much noise - contrary to what other reviewers have mentioned. In the room, I got 2 complimentary bottles of water, which the staff replenish on a daily basis if they're consumed. There is also a new fruit in the room everyday. Room was overall clean and housekeeping is done everyday The daily complimentary cooked breakfast, which came with my booking, was great. You get to choose from a good selection of dishes, ranging from Western, vegetarian and Laotian. Coffee is good here. The Hotel has a good view right at the top of their covered roof deck - perfect for chilling with a cold drink and to watch the sunset and night market. Finally, the stay wouldn't have been great if it wasn't for the friendly staff at the Hotel and the cafe.

10/10 Excellent

Joy, Orane County, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel right on the street for the night marke
Rooms were cleaned and they provide a different fruit for you everyday We just felt the staff taking our breakfast orders could be more friendly and smile more. Front desk staff was pleasant to deal with. No problem with the overall stay

10/10 Excellent

Sachiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All staff are nice and friendly. Room is clean and large. I’d love to stay here again.
Stayed 4 nights in Feb 2024

10/10 Excellent

Masahiko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
凄く良かった。また、使いたい。
Stayed 1 night in Feb 2024

10/10 Excellent

Yuka

Stayed 1 night in Dec 2023