Exterior
Check availability

Reviews of Hotel Presidente Luanda

4 out of 5
Hotel Presidente Luanda
Largo 17 de Setembro 4, Luanda

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 29 reviews" "
Rating 8 - Good. 15 out of 29 reviews" "
Rating 6 - Okay. 5 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

8.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lack of enough personnel at the front desk to satisfy the high demand of clients.
Stayed 4 nights in Jul 2023
Response from Silvano Tavares on Aug 17, 2023
Dear Mr. Luis, thank you for your comment.We will consider your important information to understand what particularly happened as we have anough personnel at the Front Desk.

8/10 Good

oluwadamilola

Liked: Cleanliness, staff & service, property conditions & facilities
Really good stay. I liked the hotel a lot, would stay another time.
Stayed 2 nights in May 2023
Response from Silvano Tavares on Jun 12, 2023
Dear Oluwadamilola, Thank you for your kind review, that means a lot to us. It is our duty to improve everyday to provide memorable experiences. We hope to see you again soon

8/10 Good

oluwadamilola

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay in a great location. Really nice stay

8/10 Good

oluwadamilola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 2 nights in May 2023
Response from Silvano Tavares on May 18, 2023
Dear Oluwadamilola,Thank you for your kind review. Very appreciated. We will be looking for forward to welcoming you again.

8/10 Good

SPC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Silvano Tavares on May 10, 2023
Dear Mr. Terblanche, Your feedback is highly appreciated. Thank you for staying with us. We hope to see you soon!

10/10 Excellent

Smits

Stayed 1 night in Apr 2023
Response from Silvano Tavares on May 10, 2023
Dear Mr. SmitsYour feedback is very important for us and it was highly appreciated. Thank you for your excellent review and mostly for staying with us. See you your next stay!

8/10 Good

Alexey

Stayed 4 nights in Mar 2023
Response from Silvano Tavares on May 10, 2023
Dear Mr. Alexey,Your feedback is very important to us. We greatly appreciate your good review. Thank you!We hope to see you again very soon

10/10 Excellent

Renzo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Was a great business stay. The room is nice.
Stayed 13 nights in Jul 2022
Response from Direcção do Hotel on Jul 25, 2022
Dear Sir, thank you very much for your msg .and for choosing us we hope see you again in our Hotel . always available . Pleasure

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
30 minutes wait is far too long !
It's difficult to find value for money in Luanda, this is definitely not one of those hotels. The bar/dinner service is exceptionally slow and they seem to ignore you for 20-30 minutes even before asking if you would like a drink, I left twice due to the excessive wait, even though there are more than enough staff on duty the service takes forever. Food quality probably cheap café standard at 5 star prices, I send one beef main back because it was like chewing on leather. The best thing would be to stick to the snack menu (Prego) and a cold beer.
Stayed 12 nights in Apr 2022

8/10 Good

António Bernardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021
Response from Paulo Abreu on Jan 24, 2022
Dear Mr Antonio, we thank you for your kind review . It means a lot for our employees and property those kind of remarks.We hope that you had a pleasant stay and we are looking foward to having you back in the next oportunity, Best Regards, The management.

10/10 Excellent

Edwin Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr Edwin Carlos Ahumaraeze
Was a short trip because of the new wave
Stayed 4 nights in Nov 2021
Response from Paulo Abreu on Jan 20, 2022
Dear Sir , We hope that you are well . We hope that you had a pleasant stay at our premisses and look forward having you back. thank you for your review , it is very important for us to have your feedback for our daily improvement. We stay at your entire disposal , sincerely , the Management. Paulo Abreu

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
This property is tired with old fixtures and furniture. The staff is very accommodating and professional. They made my stay comfortable. main problem is that this hotel, like everything else in Angola is grossly over-priced. This hotel would be priced around $ 100 / night anywhere else in the world. The restaurant is good. Location is great.
Stayed 4 nights in Oct 2019
Response from Noemia Cirilo on Nov 6, 2019
Dear sir, We are happy that you have enjoyed your stay with us. And we hope to have you again soon wirh us. Regards

10/10 Excellent

Fabien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel overall
Much better experience than the last time. Service has its ups and downs, but most of the staff are genuinely trying to help. A few of the staff are completely uninterested in being helpful.
Stayed 4 nights in Jun 2019
Response from Cirilo on Jun 10, 2019
Dear Fabien, Thank you very much for your feddback. We are happy that you have enjoyed your stay with us. Hotel Presidente compromise it´s to do everything for our guest feel like they are at home. We wait and hope to have you again soon with us. Regards Hotel Presidente Team

8/10 Good

Fabien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room but plenty of room for improvement.
The Presidente has really made efforts to upgrade their rooms. I was unfortunately given a standard room upon checking-in, which was average, but the hotel finally managed to put me in the right room with kitchenette. The kitchenette was unfortunately completely empty. After requiring utensils, Simone brought me a kettle, a plate a fork and cooking utensils. I had to order room service to keep a glass and a cup for my tea. No tea/coffee facility was provided, no conditioner, no iron or ironing board either, which I find absolutely unacceptable for a hotel that caters to business travellers. Apart from that, the room was lovely, spacious, comfortable and had an amazing view over the port of Luanda
Stayed 4 nights in May 2019
Response from Cirilo on May 27, 2019
Dear sir, We are happy that you have enjoyed your stay with us. And we apologize for any inconvenient that we may have cause you, and we will improve for the future. We hope to have you again soon with us. Regards

8/10 Good

Marie-Josee

Liked: Cleanliness, staff & service, room comfort
Decent hotel but should be rated a 3 star.
The hotel was decent, but the room smelled like humidity. The gym was so humid and muggy, the mirrors and windows were fogging up. Was like working out in a sauna. But overall hotel was fine but overpriced for the quality of the rooms.
Stayed 2 nights in Apr 2019
Response from Cirilo on Apr 25, 2019
Dear Sir, We are happy that you have enjoyed your stay with us. We hope to have you again soon with us Regards

8/10 Good

Richard David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel has the best view, clean but very expensive.
Stayed 4 nights in May 2018
Response from Sofia Fernandes on Jul 19, 2018
Dear Mr. Richard David Good morning and thank you for your review. We take in consideration all comments and I would like to explain that due to our occupancy and category of rooms, our rates increase. However, we do have discounted rates and for returned guest, we also make a discount on our rates. We hope to welcome you again and we will be glad to verify if any discount can be applied. Thank you for you time and preference. We remain at your entire disposal. With our best regards

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, well situated hotel
The Presidente is a well-situated hotel next to Luanda's bay park. The The 8th floor bar and dining room have fabulous views of the bay, as do many of the rooms. Rooms are clean, well appointed and quiet. A very enjoyable stay. Staff is courteous and attentive. A great hotel for business or tourists. Would stay here again.
Stayed 4 nights in Mar 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
Horrendous service; decent hotel
Stay was comfortable enough for Luanda. Check-in service was horrendous and I the check-in desk refused initially to accept that my Hotels.com booking was prepaid; the manager trying to resolve the issue was offensive, insulting and rude (horrendous service from a manager of a $300 per night hotel). I will avoid the Presidente at all costs in future.
Stayed 2 nights in Jun 2017

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Luanda
Stayed 4 nights on a business trip. Location as right on the waterfront, about 20 minutes from the airport, and close to the business district. The property is modern, clean, had fast free wi-fi, big selection of TV channels of various languages, great shower and all the amenities one expects from a modern hotel. The buffet breakfast was varied and good, and the 2 restaurants were really good. They also have an inside/outside bar on the 8th floor that has an amazing view of the city at night.

8/10 Good

Vasyl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Luanda
That's a really great hotel especially for business occasions.

4/10 Poor

Denis, France

Disliked: Cleanliness, staff & service, property conditions & facilities
Average
Very poor service - High price - Old rooms

4/10 Poor

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Christian

Very nice location, but problems with the Internet

6/10 Okay

Lucky, Tennessee

Liked: Cleanliness, staff & service, room comfort
Experience
Air conditioning leaked water on the floor. There was no drain stopper in the bath tub and only one towel in the room.

6/10 Okay

Verified traveller

Liked: Cleanliness
Surprised
Confortable, safe and very quite. Good restaurant, amazing City views.

10/10 Excellent

Luiz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a business trip
Comfortable room, nice breakfast, kind staff, restaurant and bar are good options for business meetings, good location.
Stayed 2 nights in May 2023
Response from Silvano Tavares on Aug 22, 2023
Dear Luiz,Thank you for your outstanding review. It means a lot to us. Your appreciation is a reward we will share gladly. See you when you come back.

8/10 Good

Nicolas, Blaricum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Hotel is good, well located. Comfortabel room. Pleasant and professional personel. Good restaurant and gym. Price on the high side (as is usually in Angola).

6/10 Okay

gilberto

Liked: Cleanliness, room comfort
Disliked: Staff & service