The rooms, lobby and restaurant are beautifully decorated. We enjoyed the comfort of the bed and the seating areas in the lobby. However, the service and professionalism of the valet and reception desk staff is lacking. We also found housekeeping was not the best. Our room was “serviced” each day but not everything was always cleaned or replaced. It was so disappointing because it’s a beautiful hotel. The food and service at the restaurant is top notch and would definitely recommend that.