Garden

Reviews of Quorn Grange Hotel

3 out of 5
Quorn Grange Hotel
88 Wood LaneQuorn, Loughborough, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 131 out of 288 reviews" "
Rating 8 - Good. 105 out of 288 reviews" "
Rating 6 - Okay. 36 out of 288 reviews" "
Rating 4 - Poor. 13 out of 288 reviews" "
Rating 2 - Terrible. 3 out of 288 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

tony

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Paul - Op's Manager on May 25, 2024
Hi Tony, Thanks for leaving such a positive review and we are pleased to see that you enjoyed your time with us here at the Quorn Grange Hotel. Have a great day.

8/10 Good

Joanne

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Paul. Operations Manager QGH on Apr 22, 2024
Hi Joanne,Thank you for taking the time to leave your review and we are pleased to see that you enjoyed your time with us here at the Quorn Grange Hotel. Have a great day.

8/10 Good

Simon

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had issues with the bath plug and shower temperature. Otherwise spot on, great location, terrific grounds, could not fault the service. Room handy for dogs and you can park outside. Overall we will return, and it is recommended.
Stayed 2 nights in Apr 2024
Response from Paul. Ops Manager. Quorn Grange Hotel. on Apr 7, 2024
Hi Simon, Thanks for taking the time to leave such a positive review and we look forward to welcoming you back again.

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel spacious room huge bed bonus of ev charger great breakfast good quality enjoyed my stay
Stayed 3 nights in Apr 2024
Response from Paul. Ops Manager. Quorn Grange Hotel. on Apr 6, 2024
Hi Tracy, We are pleased to see that you enjoyed your time with us and look forward to welcoming you back again. Have a great day.

10/10 Excellent

Verified traveller

Great stay!
Staff were welcoming, friendly, professional and competent. Room was clean, bright and comfortable.
Stayed 3 nights in Jan 2024
Response from Paul, Operations Manager, Quorn Grange Hotel on Feb 3, 2024
Hi,Thank you for taking the time to leave such a positive review and we look forward to welcoming you back soon.

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel!
The staff was absolutely fantastic and accommodating!
Stayed 1 night in Jan 2024
Response from Paul, Operations Manager, Quorn Grange Hotel on Feb 3, 2024
Hi Matthew,We are so pleased to see that you enjoyed your time here with us at the Quorn Grange Hotel and will ensure that your comments are passed on to our teams.Have a great day.

6/10 Okay

L

Stayed 1 night in Jan 2024
Response from Paul, Operations Manager, Quorn Grange Hotel on Feb 3, 2024
Hi L,Thank you for taking the time to leave your review. If there is anything specific that you were unhappy about, then please do not hesitate in contacting me here at the Hotel.

6/10 Okay

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Business trip
Hotel is ok, I was in newer rooms at bottom. Room is decent but mattresses well past their due date. Quite uncomfortable and no support
Stayed 1 night in Jan 2024
Response from Paul, Operations Manager, Quorn Grange Hotel on Feb 3, 2024
Hi Jose,we are sorry to see that your stay here wasn't as comfortable as we would have liked. With regard to the mattress, obviously the support level/firmness is purely a subjective thing as this is not a one size fits all situation. We do try to accommodate the large majority of our guests by providing a median between firm and soft but also accept that this won't mirror an individuals personal preference in all situations.Thank you again and you have agreat day.

8/10 Good

Jose

Stayed 1 night in Jan 2024
Response from Paul, Operations Manager, Quorn Grange Hotel on Jan 9, 2024
Hi Jose, Thanks for leaving us a positive review and we are pleased to see that you enjoyed your time here with us.

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, very picturesque, peaceful & quiet. Pet-friendly too.
Stayed 1 night in Dec 2023
Response from Paul, Operations Manager, Quorn Grange Hotel on Dec 5, 2023
Hi Gerald,So pleased to see that you enjoyed your stay here at the Quorn Grange Hotel and we look forward to welcoming you back again.Have a great day.

10/10 Excellent

Nicky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Recent stay
The staff couldn't have been more friendly. Excellent service, although the bed was very uncomfortable.
Stayed 1 night in Nov 2023
Response from Paul, Operations Manager, Quorn Grange Hotel on Nov 22, 2023
Hi Nicky, Thanks so much for your positive review and we are pleased to see that you enjoyed your stay here. Your comments I will be sure to pass on to the staff and we look forward to welcoming you back again.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space
Stayed 1 night in Nov 2023
Response from Paul, Operations Manager, Quorn Grange Hotel on Nov 20, 2023
Hi Richard, Thanks for leaving such a positive review and we look forward to seeing you again.

8/10 Good

JULIE

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Paul, Operations Manager, Quorn Grange Hotel on Nov 3, 2023
Hi Julie, Thanks for taking the time to leave your review and we are pleased to see that you enjoyed your time here at the Quorn Grange Hotel. Have a great day.

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the french doors that we could have opened if the weather had been warmer. Plus could have parked outside our room if we'd known the car park extended there. Brilliant for people with mobility issues. Amazing food, we would definitely stay again plus the bar prices were very reasonable, so rare in this day and age.
Stayed 1 night in Oct 2023
Response from Paul, Operations Manager, Quorn Grange Hotel on Oct 29, 2023
Hi Ronald, Thanks for taking the time to leave your review and we are pleased to see that you enjoyed your time here at the Quorn Grange Hotel.Have a great day.

10/10 Excellent

Mark

Stayed 1 night in Sep 2023
Response from Paul, Operations Manager, Quorn Grange Hotel on Oct 7, 2023
Hi Mark, Thanks very much for leaving such a positive review and we are pleased to see that yo enjoyed your time with us here at the Quorn Grange Hotel.Have a great day.

8/10 Good

Sharon

Stayed 1 night in Sep 2023
Response from Paul, Operations Manager, Quorn Grange Hotel on Sep 25, 2023
Hi Sharon, Thanks for leaving such a positive review and we are pleased to see that you enjoyed your time here at the Quorn Grange Hotel. Have a great day.

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A tired hotel
An OK hotel but it’s tired in a lot of places. Parts were nice and well done but aspects let it down - there were water marks from previous leaks on the ceiling!
Stayed 1 night in Sep 2023
Response from Paul, Operations Manager, Quorn Grange Hotel on Sep 22, 2023
Hi,Thanks for taking the time to leave your review. With regards to the points raised, we are engaged in an ongoing maintenance and refurbishment programme, areas of which you noted in your review. With 63 bedrooms and 8 acres of grounds to maintain this is an ongoing project which requires full time attention. That said, we thank you again for your review and wish you well.

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, stunning gardens. Really helpful staff. Crazy comfy bed
Stayed 1 night in Sep 2023
Response from Paul, Operations Manager, Quorn Grange Hotel on Sep 19, 2023
Hi Tracy, Thanks for leaving such a positive review and we are really pleased to see that you enjoyed your time with us.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were tired and stains on carpets and bedding. Furniture in bedroom was sticky and items stuck to the surfaces. Property could be really lovely if time and effort was made. Service was poor, tables left with crockery on and not cleared after meal. Glasses were not cleared during the evening. Overall for the price paid very disapointed and have had better rooms and experience for half the price. Gardens infront of rooms were not tended.
Stayed 2 nights in Sep 2023
Response from Paul, Operations Manager, Quorn Grange Hotel on Sep 12, 2023
Hi Kate,W are sorry to see that your stay here with us was not up to expectations. We are in the midst of a continual maintenance and refurbishment programme which I'm sure you'll appreciate, with 8 acres of grounds and 63 bedrooms, is not an overnight fix and requires a little more than 'time & effort' - which our teams provide in abundance.Your comments, however, have been noted and will be discussed with the various department heads. Thanks for your review and you have a great day.

10/10 Excellent

Lyndsey

Stayed 1 night in Aug 2023
Response from Paul, Operations Manager, Quorn Grange Hotel on Sep 19, 2023
Hi Lyndsey, It's really great to see that you had such a pleasant stay and we look forward to welcoming you back again.

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight for a nearby wedding. Fantastic staff and hotel is set in a beautiful location.
Stayed 1 night in Sep 2023
Response from Paul, Operations Manager, Quorn Grange Hotel on Sep 11, 2023
Hi Neil, Thanks for taking the time to leave your review and we are pleased to see that you enjoyed your time here with us.

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is nice, quiet and relaxing. The bed was very comfortable
Stayed 1 night in Sep 2023
Response from Paul, Operations Manager, Quorn Grange Hotel on Sep 8, 2023
Hi Jennifer, Thanks for taking the time to leave your review and we are pleased to see that you enjoyed your time with us.

6/10 Okay

Jose

Stayed 1 night in Aug 2023
Response from Paul, Operations Manager, Quorn Grange Hotel on Sep 8, 2023
Hi Jose, Thank you for leaving a review. If there is anything you would like to discuss with regards to your stay then please contact me at the Hotel.

10/10 Excellent

Peter

Stayed 1 night in Aug 2023
Response from Paul, Operations Manager, Quorn Grange Hotel on Aug 23, 2023
Hi Peter, Thankyou for taking the time to leave such a positive review and we look forward to welcoming you back again.

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Paul, Operations Manager, Quorn Grange Hotel on Aug 18, 2023
Hi Lee, Thank you for taking the time to leave your review and we are pleased to see that yo enjoyed your time here at the Quorn Grange Hotel.

8/10 Good

Colin

Stayed 2 nights in Aug 2023
Response from Paul, Operations Manager, Quorn Grange Hotel on Aug 18, 2023
Hi Colin, We really appreciate your taking the time to leave us your review and we look forward to seeing you again.

8/10 Good

Dale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel great location and surroundings
Stayed 1 night in Aug 2023
Response from Paul, Operations Manager, Quorn Grange Hotel on Aug 18, 2023
Hi Dale, Happy to see that you enjoyed your stay here at the Quorn Grange Hotel and look forward to welcoming you back again. Have a great day.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for our stay
Nice shower, bed, hairdryer, TV, kettle, towels. All basics as needed. The garden behind our rooms was different to the main one so good if tidied up a bit. Nice bar food on one occasion and friendly chef.
Stayed 2 nights in Aug 2023
Response from Paul, Operations Manager, Quorn Grange Hotel on Aug 12, 2023
Hi Sarah, Thank you for your review and we are pleased to see that you enjoyed your time with us here at the Quorn Grange Hotel.

10/10 Excellent

Santnu

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Paul, Operations Manager, Quorn Grange Hotel on Aug 9, 2023
Hi Santnu, Thank you for taking the time to leave your review. We are happy to see that you enjoyed your stay and look forward to welcoming you back again.

10/10 Excellent

Jose

Stayed 1 night in Aug 2023
Response from Paul, Operations Manager, Quorn Grange Hotel on Aug 3, 2023
Hi Jose, Thanks for taking the time to leave your review. We are pleased to see that you enjoyed your time here with us and look forward to welcoming you back again.

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, stately building, all the comforts of home, large double room with garden view, great bar & breakfast. Gardens magnificent, good for a walk. Will stay again.
Stayed 2 nights in Jul 2023
Response from Paul - Op's Manager, Quorn Grange Hotel on Jul 31, 2023
Hi Peter, Thank you for taking the time to leave such a positive review. We are pleased to see that you enjoyed your time here with us and look forward to your next stay.

10/10 Excellent

Annette

Stayed 1 night in Jul 2023
Response from Paul, Operations Manager, Quorn Grange Hotel on Jul 26, 2023
Hi Annette, Thanks for taking the time to leave such a positive review score. We look forward to seeing you again.

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Paul - Op's Manager on Jul 13, 2023
Hi Jon, Thanks for taking the time to leave your review and we look forward to welcoming you back soon.

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Paul - Operations Manager, QGH on Jul 5, 2023
Hi Jade, Thank you so much for leaving such a positive review. We are pleased to see that you enjoyed your time here at the Quorn Grange Hotel.

10/10 Excellent

Ian

Stayed 3 nights in Jun 2023
Response from Paul - Operations Manager, QGH on Jul 5, 2023
Hi Ian, We appreciate your taking the time to leave your review and we look forward to welcoming you back.

10/10 Excellent

Martynas

Stayed 1 night in Jun 2023
Response from Paul - Operations Manager, QGH on Jul 5, 2023
Hi Martynas, We are really pleased to see that your time spent with us here at the Quorn Grange Hotel was such an enjoyable experience. Have a great day.

8/10 Good

Philip

Stayed 1 night in Jun 2023
Response from Paul - Operations Manager, QGH on Jun 26, 2023
Hi Philip, Thank you for taking the time to leave us a review and we are pleased to see that you enjoyed your time with us.

10/10 Excellent

Charlotte

Stayed 1 night in Jun 2023
Response from Paul - Operations Manager, QGH on Jun 20, 2023
Hi Charlotte, Thanks for taking the time to leave your review and we are pleased to see that you enjoyed your time here. Have a good day.

6/10 Okay

Adam

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Noisy room from the hot water system and no cleaner attendance on one day.
Stayed 3 nights in Jun 2023
Response from Paul - Op's Manager, Quorn Grange Hotel on Jun 21, 2023
Hi Adam,Thank you for taking the time to leave your review. The points raised have been noted, thank you for bringing them to my attention, and the relevant department heads have been made aware.Have a good day.

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Paul - Op's Manager, Quorn Grange Hotel on Jun 13, 2023
Hi Annette, Thank you for taking the time to leave such a positive review score. We are pleased to see that you enjoyed your time with us here at the Quorn Grange Hotel.

10/10 Excellent

Marita

Stayed 2 nights in Jun 2023
Response from Paul - Operations Manager, QGH on Jun 26, 2023
Hi Marita, Thank you for leaving such a positive review and we look forward to seeing you again. Have a nice day.

10/10 Excellent

Emma

Stayed 1 night in Jun 2023
Response from Paul - Op's Manager, Quorn Grange Hotel on Jun 11, 2023
Hi Emma, Thank you so much for leaving such a positive review and we look forward to seeing you again.

10/10 Excellent

Janet

Stayed 1 night in May 2023
Response from Paul - Op's Manager, Quorn Grange Hotel on Jun 11, 2023
Hi Janet, We are pleased to see that you enjoyed your time with us here at the Quorn Grange Hotel and look forward to your next visit.

10/10 Excellent

Michael

Stayed 1 night in May 2023
Response from Paul - Operations Manager, QGH on Jun 20, 2023
Hi Michael, We are pleased to see that you enjoyed your time with us here at the Quorn Grange Hotel and thank you for leaving such a positive review score.

2/10 Terrible

Jane

Stayed 1 night in May 2023
Response from Paul - Operations Manager, QGH on Jun 20, 2023
Hi Jane,We are sorry to see that your time spent with us wasn't entirely to your liking. Could you please contact the Hotel and let us know what the issues were, without this information we are unable to rectify any alleged errors on our part. Many Thanks.

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has wonderful caring staff and lovely gardens. Dinner was very good, although the beer selection was not great. Common bathrooms need updating.
Stayed 2 nights in May 2023
Response from Paul - Op's Manager, Quorn Grange Hotel on May 27, 2023
Hi David, Thanks for taking the time to leave such a positive review. We are pleased that you enjoyed your time with us and hope to see you again.

8/10 Good

Ranald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was quiet, but a little too warm. It was a good size. The bathroom was a good size too, and had a nice bathtub. There were two twin beds in our room. The mattresses were acceptable, but probably should be updated soon. The grounds are lovely, and Quorn's restaurants and bars are less than a 15 minute walk away.
Stayed 1 night in May 2023
Response from Paul - Op's Manager, Quorn Grange Hotel on May 11, 2023
Hi Ranald, Thanks for taking the time to leave your review. We are pleased that you enjoyed your time with us and look forward to welcoming you back again. Have a great day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant relaxing stay. Friendly staff. Room well appointed and spotlessly clean but not a fan of the glass partition bathroom.
Stayed 2 nights in Apr 2023
Response from Paul. Ops Manager. Quorn Grange Hotel. on May 3, 2023
Hi, Thanks for taking the time to leave your review and we are pleased to see that you enjoyed your time with us.

8/10 Good

Chongfeng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, just a wedding was there, and could not get sleep until mid night
Stayed 1 night in Apr 2023
Response from Paul - Operations Manager, QGH on May 1, 2023
Hi Chongfeng,Thank you for taking the time to leave your review and we are pleased to see that your time spent with us was a positive one.

10/10 Excellent

JL

Stayed 2 nights in Apr 2023
Response from Paul - Operations Manager, QGH on May 2, 2023
Hi JL, Thanks so much for your excellent review score. We are pleased to see that your time spent with us here at the Quorn Grange Hotel was such a positive experience and look forward to your next visit.