Los Charcones Tours and Activities

The staff were so friendly,the hotel is in a good location ,very clean and the do a amazing buffet breakfast .Will deffinetly be back.

Beautiful hotel set on the lower slopes of Lanzarote, looking out on to the sea. The hotel is stunningly designed, with large rooms, amazing breakfasts, and a great pool. It is secluded and with only 20. rooms, it feels like a personally curated experienced. If you are wanting easy access to a beach and other restaurants (the hotel has its own restaurant but the menu is fairly expensive), this is probably not the hotel for you. If you want some quiet and time alone with a partner or friend, this is a great hotel for a short trip.

Unfortunately, my review is too long to be contained within these confinements of 1500 characters so I’ll summarise. Unfortunately, we cannot recommend THB Flora. What should have been a lovely mini-moon / attending our friends’ wedding was dampened and inconvenienced by the abysmal service of THB Flora. When we got to our apartment, it looked tired and unswept, and we soon learned that the shower did not drain and flooded the bathroom. We put up with this. Until, on our final night, but early in the day, the air conditioning in the room stopped working and started making an awful and rather loud noise, like a chugging motor. We were refused a new room. Fortunately, the engineers insisted that the air conditioning could not be fixed, but we had now wasted two-hours of our day achieving the same outcome we’d originally requested: a new room. In this new room, the shower still did not drain and still flooded the bathroom. THB Flora is insufficient in service and provisions to be a worthy stay for anyone travelling to Lanzarote: most of the staff are rude and unhelpful, only one pillow is provided per guest and they’re so lumpy the flat mattress is more appealing, showers do not drain, toilets struggle to flush, flushing toilets send gurgling water back up bathroom and kitchen sink drains, and the quality of your amenities is a pot-luck depending on which apartment room you are assigned. Invest your money in a nicer stay somewhere worthy of your precious relaxation time.