The pool was very friendly. The locations is perfect for walking into town or around the Marina. We have stayed here before and have always been pleased with the food, but this time is was a big disappointment. It was almost always cold, not good and sometimes unedible. I felt like they were more worried about presentation than the actual food. We had beef that was servced to us raw and some that was so overcooked it was like leather. Portions were small and the service was slow and the waiters were not that friendly. People that were seated after us got waited on before us. We ended up going out to eat, which doesn't make sense since we paid for food at the resort with it being All-Inclusive. There was no acknowledment for being a return guest. The lobby is VERY tired looking and not a place you really want to spend any time at. It was disappointing. We reqeusted rooms together, but were not given those, eventhough our reservation was over 6 months in advance. Ismeal was our saviour! He was the BEST and kept us very happy. Overall, I think this is a beautiful resort, but needs some very important improvements. I would like to say that I would be back, but have been checking out other resorts. The bad food is the main reason we would not be returning. We can deal with an unwelcoming lobby and no recognition for being a return customer, eventhough I saw that others had received gifts for coming back. So much potential, but missing the mark!