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Reviews of Five Oaks Bed & Breakfast

3.5 out of 5
Five Oaks Bed & Breakfast
43 Gosheden Road, Londonderry, Northern Ireland

Reviews

9.6

Exceptional

Rating 10 - Excellent. 9 out of 11 reviews" "
Rating 8 - Good. 1 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Monica on Jun 8, 2023
Thank you for leaving a review

10/10 Excellent

rodger

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Monica was very hospitable, the bedrooms were immaculate, and the breakfast was perfect
Stayed 2 nights in Jul 2022
Response from Monica on Jul 23, 2022
Thank you for taking the time to leave a review, Monica & Adrian

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Monica on Nov 6, 2019
Many thanks for taking the time to leave a review, best wishes, Monica

10/10 Excellent

Tins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star b&b
Hosts where fantastic overall it was great definitely stay here again
Stayed 1 night in Aug 2018
Response from Monica on Aug 20, 2018
Thank you so much for taking the time to leave a lovely review, best wishes, Monica

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I stayed here for three nights as we toured Derry and the surrounding counties. Monica, the hostess, was a star! Friendly, knowledgeable, and Welcoming. Breakfast was delicious. We’d strongly recommend this B&B. We’d also recommend Derry for learning the history of all of Ireland.
Stayed 3 nights in Jul 2018
Response from Monica on Aug 3, 2018
Thank you both for choosing to stay with us and thank you for the kind words. Enjoy the rest of your trip in Ireland. 🍀

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great little place
extremely quiet very good night sleep, really welcoming and a good fry up in the morning.
Stayed 1 night in Aug 2018
Response from Monica on Aug 3, 2018
Thank you for taking the time to leave a review.🍀

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above ratings not accurate. Hotel was overbooked so we stayed at her brother’s bnb. She had contacted hotels.com to say she was overbooked, but hotels.com didn’t relay message or follow up.
Stayed 1 night in Jun 2018
Response from Monica on Jun 25, 2018
Thank you

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location
A big thanks to Monica for making us feel welcome. Service was great. Breakfast was wonderful. Was able to cater to our early breakfast needs. We were provided with good suggestions on local activities.
Stayed 3 nights in Jun 2018
Response from M on Jun 5, 2018
Thank you for taking the time to leave a review, best wishes,Monica

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Our room was very small and we were in a double bed which was cramped and not comfortable to sleep in due to its size. The rest of our stay here was excellent though and the owners were lovely and kind. Breakfast was beautiful. If your tall, and a couple, request the biggest bed and room they have.
Stayed 1 night in May 2018
Response from Monica on Jun 3, 2018
Thank you for taking the time to leave a review, my apologies for the double bed not being big enough, all our rooms are of average size because we added bathrooms to them. We have two king size bed at Five Oaks which I would have gladly offered you if I had know you were unhappy. Best wishes, Monica

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Sehr reservierte Gastgeberin (kühle Atmosphere)
leider haben wir nicht wie gebucht Zimmer mit eigenem Bad bekommen; ein Tausch war angeblich nicht möglich, da angeblich alles ausgebucht/ überbucht war; am nächsten Tag gings auch ohne Abreise der sowieso nicht vorhandenen anderen Gäste plötzlich doch in ein Zimmer mit Bad... insgesamt kühle Atmosphere ohne Wohlfühlfaktor
Stayed 3 nights in Jul 2018
Response from Monica on Aug 3, 2018
The room choice was made by yourselves at the time of booking with us you had an option to chooose an ensuite bedroom, we were fully booked when you arrived so we were unable to give you another room. Thanks for taking the time to leave a review.