Title: Premier Inn London Kingston Upon Thames - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=4380&destination=Kingston+Upon+Thames%2C+England%2C+United+Kingdom&selected=12660414&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Premier Inn London Kingston Upon Thames ## Photo gallery for Premier Inn London Kingston Upon Thames ![Bed sheets - Premier Inn London Kingston Upon Thames (Kingston Upon Thames)](https://images.trvl-media.com/lodging/13000000/12670000/12660500/12660414/w3837h2560x3y0-73d3c467.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Premier Inn London Kingston Upon Thames (Kingston Upon Thames)](https://images.trvl-media.com/lodging/13000000/12670000/12660500/12660414/d8f10828.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Premier Inn London Kingston Upon Thames (Kingston Upon Thames)](https://images.trvl-media.com/lodging/13000000/12670000/12660500/12660414/a5b7ceda.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double Room, Accessible Bathtub | Room amenity - Premier Inn London Kingston Upon Thames (Kingston Upon Thames)](https://images.trvl-media.com/lodging/13000000/12670000/12660500/12660414/ea86d9ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Premier Inn London Kingston Upon Thames (Kingston Upon Thames)](https://images.trvl-media.com/lodging/13000000/12670000/12660500/12660414/53557f42.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Thames River, Premier Inn London Kingston Upon Thames provides everything you need. Guests can connect to free WiFi in public areas. ## Reviews 8.4 Very good ## Popular amenities - Free WiFi - Breakfast available - 24/7 front desk ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=12660414&PinnedHotelID=12660414&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=12660414&PinnedHotelID=12660414&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=12660414&PinnedHotelID=12660414&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=12660414&PinnedHotelID=12660414&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=12660414&PinnedHotelID=12660414&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=12660414&PinnedHotelID=12660414&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=12660414&PinnedHotelID=12660414&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=12660414&PinnedHotelID=12660414&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 3+ beds 2 beds Showing 7 of 7 rooms ### View all photos for Standard Double Room ![Standard Double Room](https://images.trvl-media.com/lodging/13000000/12670000/12660500/12660414/89672a6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 10.0 Exceptional 1 review ### Highlights Heating TV Separate bedroom Shower/tub combination Hair dryer Private bathroom Electric kettle Laptop workspace - 215 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Family Quadruple Room ![Family Quadruple Room](https://images.trvl-media.com/lodging/13000000/12670000/12660500/12660414/17c0b917.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room ### Highlights Heating TV Separate bedroom Shower/tub combination Hair dryer Private bathroom Electric kettle Laptop workspace - 215 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 2 Twin Beds ### View all photos for Family Triple Room ![Family Triple Room](https://images.trvl-media.com/lodging/13000000/12670000/12660500/12660414/22c2a909.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Triple Room 10.0 Exceptional 1 review ### Highlights Heating TV Separate bedroom Shower/tub combination Hair dryer Private bathroom Electric kettle Laptop workspace - 215 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Twin Bed ### View all photos for Standard Double Room, Accessible Bathtub ![Bed sheets](https://images.trvl-media.com/lodging/13000000/12670000/12660500/12660414/w3837h2560x3y0-73d3c467.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Accessible Bathtub ### Highlights Heating TV Separate bedroom Shower/tub combination Hair dryer Private bathroom Electric kettle Laptop workspace - 215 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Superior Double Room ![Superior Double Room](https://images.trvl-media.com/lodging/13000000/12670000/12660500/12660414/w3837h2555x3y4-44fe3739.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Heating TV Separate bedroom Private bathroom Hair dryer Electric kettle Free bottled water Laptop workspace - 215 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room, Roll-in Shower ![Bed sheets](https://images.trvl-media.com/lodging/13000000/12670000/12660500/12660414/w3837h2560x3y0-73d3c467.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Roll-in Shower 10.0 Exceptional 1 review ### Highlights Heating TV Separate bedroom Private bathroom Hair dryer Electric kettle Laptop workspace Desk - 215 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Superior Double Room, Accessible Bathtub ![Superior Double Room, Accessible Bathtub](https://images.trvl-media.com/lodging/13000000/12670000/12660500/12660414/ace63b90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Accessible Bathtub ### Highlights Heating Mini-fridge TV Separate bedroom Shower/tub combination Hair dryer Private bathroom Electric kettle - 215 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/56000000/55210000/55208000/55207977/04ca9931_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott London Heathrow Airport Heathrow Villages - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 1,439 reviews CA $123 CA $147 total includes taxes & fees Mar 29 - Mar 30 [](https://www.expedia.ca/London-Hotels-Courtyard-By-Marriott-London-Heathrow-Airport.h55207977.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=7a66df1a-320a-453b-963e-72185b507077&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/2000000/1720000/1717000/1716953/657e7dfa_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Place London Heathrow Airport Heathrow Villages - Free WiFi - Restaurant - 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Breakfast included - Free WiFi - Housekeeping - Microwave 7.4 Good 22 reviews CA $123 CA $148 total includes taxes & fees Mar 15 - Mar 16 [](https://www.expedia.ca/London-Hotels-Acacia-Hotel.h12591830.Hotel-Information?chkin=2026-3-15&chkout=2026-3-16&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=7a66df1a-320a-453b-963e-72185b507077&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Premier-Inn-London-Kingston-Upon-Thames.h12660414.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Premier-Inn-London-Kingston-Upon-Thames.h12660414.Hotel-Information) ## About the area Grove, a neighborhood in Kingston Upon Thames, is home to Premier Inn London Kingston Upon Thames. Natural History Museum and Royal Albert Hall are cultural highlights, and travelers looking to shop may want to visit Oxford Street and Kensington High Street. Looking to enjoy an event or a game? See what's going on at Twickenham Stadium or Wembley Stadium. [Visit our Kingston Upon Thames travel guide](https://www.expedia.ca/Kingston-Upon-Thames.dx4380) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.40946%2C-0.30096&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=c-Mh2ZdFFO2vhOwEMuZ4ao2LZ0A=) Combined House, 15 Wheatfield Way, Kingston Upon Thames, England, KT1 2PD ### What's nearby - ![London showing a river or creek, street scenes and a city](https://images.trvl-media.com/place/553248621532493801/7cdb2dfe-633b-4801-b599-6c1db9db26af.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Thames River 7 min walk \- 0.7 km - ![Thames Path](https://images.trvl-media.com/place/2114/e637a352-8b9e-4ac2-9d13-72cbd0be11d7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Thames Path 8 min walk \- 0.7 km - ![Stag cooling off](https://images.trvl-media.com/place/6144802/7402ce3c-d3b1-4233-bf7e-f69a7f133f30.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bushy Park 10 min walk \- 0.9 km - Kingston University 7 min walk \- 0.7 km - Rose Theatre Kingston 7 min walk \- 0.7 km ### Getting around - Kingston Station 5 min walk - Merton Park Tram Station 12 min drive - Gatwick Airport (LGW) 62 min drive ### Restaurants - McDonald's 3 min walk - The Kings Tun 3 min walk - Pret a Manger 3 min walk - Beanberry 6 min walk - LEON 4 min walk ## About this property ### Premier Inn London Kingston Upon Thames Hotel near Thames River Close to Hampton Court Palace, Premier Inn London Kingston Upon Thames has plenty to offer. Guests can connect to free WiFi in public areas. You'll also find perks like: - Buffet breakfast (surcharge), express check-out, and luggage storage - A 24-hour front desk, smoke-free premises, and an elevator ## Similar properties ![Breakfast, lunch, dinner served; British cuisine, alfresco dining ](https://images.trvl-media.com/lodging/1000000/990000/983500/983413/de19534c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The White Hart Hotel Hampton Wick - Pet friendly - Parking included - Free WiFi - Restaurant 9.4 Exceptional 1,000 reviews CA $174 CA $209 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=983413&PinnedHotelID=983413&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5150000/5144900/5144883/86e85a7c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Warren House Coombe Hill - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 924 reviews CA $182 CA $219 total includes taxes & fees Apr 12 - 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Restaurant - Breakfast available 8.8 Excellent 1,000 reviews CA $167 CA $201 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=1399336&PinnedHotelID=1399336&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Loft, 1 Bedroom](https://images.trvl-media.com/lodging/119000000/118200000/118193700/118193669/79974683.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hermes Hotel by Nestor Grove - Pet friendly - Free WiFi - Air conditioning 8.4 Very good 8 reviews CA $243 CA $292 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=118193669&PinnedHotelID=118193669&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=12660414&PinnedHotelID=12660414&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=12660414,983413,5144883,65705957,18322155) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Offsite parking available (GBP 16.50 per day) - Limited onsite parking ### Food and drink - Buffet breakfast available for a fee: GBP 10.99 per person ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (on request) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Front entrance ramp - Handrails in hallways - Handrails in stairways - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 7 floors - Built in 2015 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 12:00 AM Minimum check-in age: 16 ### Check-out Check-out before 12:00 PM Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately GBP 10.99 per person - Nearby parking fee: GBP 16.5 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Mobile payment options include: Google Pay and Apple Pay ### We should mention Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Premier Inn Kingston Upon Thames Hotel Premier Inn Kingston Upon Thames Hotel Hotel Premier Inn Kingston Upon Thames Kingston Upon Thames Kingston Upon Thames Premier Inn Kingston Upon Thames Hotel Hotel Premier Inn Kingston Upon Thames Premier Inn Kingston Upon Thames Kingston Upon Thames Premier Inn Hotel Premier Inn Premier Kingston Upon Thames Premier Inn Kingston Upon Thames Premier Inn London Kingston Upon Thames Hotel Premier Inn London Kingston Upon Thames Kingston Upon Thames ## Frequently asked questions ### Is Premier Inn London Kingston Upon Thames pet-friendly? ### How much does it cost to stay at Premier Inn London Kingston Upon Thames? ### How much is parking? ### What time is check-in at Premier Inn London Kingston Upon Thames? ### What time is check-out at Premier Inn London Kingston Upon Thames? ### Where is Premier Inn London Kingston Upon Thames located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Premier Inn London Kingston Upon Thames Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.8 Amenities ### 8.8 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 34 8 - Good 19 6 - Okay 6 4 - Poor 6 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Sze To Christina Aug 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is excellent with nice staff. ##### Sze To Christina Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Rosalie Nov 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Family room was lovely and big, very clean. Staff were very friendly, courteous and extremely helpful. Would highly recommend Premier Inn at Kingston Upon Thames. ##### Rosalie Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Richard Nov 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good breakfast. Reasonably priced ##### Richard Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Rowen Sep 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great value for money. Friendly staff and safe area. ##### Rowen Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Joseph Oct 4, 2025 Convenient to shops. ##### Joseph Stayed 5 nights in Sep 2025 ### 8/10 Good #### Carl Nov 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Overall, it was ok. Clean and spacious enough. Location is great. Just a shame their card system didn't work during our stay ##### Carl Stayed 3 nights in Oct 2025 ### 8/10 Good #### Marian Dec 29, 2025 Liked: Cleanliness, property conditions & facilities Clean room comfortable bed Note uk king is smaller than us king Cannot get in before 3pm unless u pay £15 early check in. Not much interaction with staff Housekeeper was very pleasant and amenable ##### Marian Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Margery Sep 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I was absolutely delighted with the bed. It was incredibly comfortable and the comforter was excellent. Pillows weren’t great and there were no hand towels or wash cloths in the bathroom. Breakfast was typical hotel food. ##### Margery Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Bart Jul 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The building (outside) is the ugliest in Kingston (and that means something as Kingston is not exactly attractive), but once inside it is quite okay. The breakfast was good and also good value for money. ##### Bart Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### NANDINI Nov 27, 2025 Liked: Cleanliness, staff & service Good location, well connected. Check-in process was tedious because the payment machines did not work. The self check-in does not work if booking is made on 3rd party site or for international bookings. Also, there was issues with multiple keys in the room - apparently a problem with the key cutting device. Apart from these minor inconveniences, no issues. ##### NANDINI Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Peter Nov 27, 2025 Liked: Cleanliness, amenities Low staffing - one person seemed to be doing everything. Convenient for shopping and dining ##### Peter Stayed 2 nights in Sep 2025 ### 4/10 Poor #### Ann Dec 20, 2025 Disliked: Staff & service, property conditions & facilities The only favourable feature of this hotel is its location. ##### Ann Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### HAZEM el Jun 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location ##### HAZEM el Stayed 1 night in Jun 2025 ### 10/10 Excellent #### julian Aug 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its a neat town. ##### julian Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Girish Aug 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff ##### Girish Stayed 1 night in Aug 2025 ### 8/10 Good #### Marian Jan 4, 2026 Liked: Property conditions & facilities Carpet grubby had stains No telephone in room to reception body lotion would be nice Comfortable bed bathroom fine 2 hand towels instead of one for two people be better ##### Marian Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Girish Aug 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very helpful stuff very clean and super convenient ##### Girish Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Najam Aug 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Pretty good value for the money! ##### Najam Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### June Gerald Jan 2, 2026 Liked: Cleanliness, property conditions & facilities Yes ##### June Gerald Stayed 1 night in Dec 2025 ### 8/10 Good #### Melinda Sep 28, 2025 Liked: Cleanliness, staff & service, amenities Clean room. Staff were accomodating though not always around when needed. Hotel facilities a bit old and run down, only one lift to bottom floor working. Overall comfortable stay. ##### Melinda Stayed 1 night in Sep 2025 ### 6/10 Okay #### Hans Aug 12, 2025 Liked: Cleanliness, staff & service The staff are great; the room was okay, but there's no small fridge or anything ##### Hans Stayed 4 nights in Aug 2025 ### 6/10 Okay #### Dogukan Fuat Jan 1, 2026 Liked: Staff & service Disliked: Amenities at 3:30am some random woman knock on my door asking for a usb c type! she is lucy that i answered that door very nice. no manners…which i had my pick up at 5:40am ##### Dogukan Fuat Stayed 4 nights in Dec 2025 ### 8/10 Good #### Melinda Aug 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities They wanted to charge 15 pounds to check into our room early. ##### Melinda Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Andrew Aug 15, 2025 The toilet paper is awful, need paper rolls ##### Andrew Stayed 3 nights in Aug 2025 ### 4/10 Poor #### Vani Sep 28, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Very disappointing stay. We booked three nights and requested housekeeping, only to receive towels with a large hole in them. We also arranged a 1 p.m. late checkout, but staff entered our room at noon and began packing our belongings, saying we had to leave. Completely unprofessional, and I don’t understand how this hotel has so many five-star reviews. ![](https://a.travel-assets.com/ugc/hotel-reviews/f5f9102d-a7e3-4f79-a9ea-e14b4a6adefd-1759083528420.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Vani Stayed 3 nights in Sep 2025