Had to go and find someone to check me in, others waiting too. No apologies for the wait. Room was tatty, strange smell, and carpet looked like it hadn’t been vacuumed. Service at the bar poor, really difficult to sit out side being a sole traveler (on business), as orders for food and drink only taken at the bar. Nearly lost my table twice!! Food okay, not sure why there is a garden menu and inside one. Although two nights I was allowed to order from the inside although I was out (great) but the third night I wasn’t allowed to do this. So the lasagne I was planning to have I couldn’t, as that’s not on the garden menu. Hygiene could have been better and menus cleaned. Makes you wonder what the kitchen is like if they give out dirty menus. Saw several orders going out wrong and people complained about the waiting time for their meals. But this didn’t happen to me.