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Reviews of Sefton Park Hotel

3 out of 5
Sefton Park Hotel
37 Aigburth Drive, Sefton Park, Liverpool, England

Reviews

7.8

Good

Rating 10 - Excellent. 165 out of 501 reviews" "
Rating 8 - Good. 187 out of 501 reviews" "
Rating 6 - Okay. 81 out of 501 reviews" "
Rating 4 - Poor. 41 out of 501 reviews" "
Rating 2 - Terrible. 27 out of 501 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

SHEILA

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient to Sefton Patk. Room very poor value for the price. No safe, very little toiletries. Bathroom cold as no radiator installed. Water pressure poor on shower No mirror on dressing table.
Stayed 1 night in Apr 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service
Nice surroundings and comfortable room. Shower door did not shut properly. Notified reception and they were sorting it with facilities management. More varied breakfast would have been nice but stay was value fr money
Stayed 1 night in Mar 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming,lovely place
Stayed 1 night in Jan 2024

8/10 Good

Angus

Liked: Cleanliness, staff & service
The boiler was broken during our stay, but staff was really helpful and provided us extra duvet to get through the night
Stayed 1 night in Jan 2024

8/10 Good

Daryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was just by the park which was great and the Palm house too. You could walk to a local street with brillient coffe shops and restaurants. transport easy into city centre either by bus or train
Stayed 2 nights in Jan 2024

10/10 Excellent

Mr JG

Travelled with family
Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mariam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice homely feel to the rooms. Was clean and a nice quiet hotel. Convenient parking right outside. Staff were all very nice too. Would recommend and rebook if needed
Stayed 2 nights in Dec 2023

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Gem!
Just left this amazing gem of a place today. Our trip was 4 girls. Hotel was a pleasant suprise with the interior and the fact it was originally stuart sutcliffes family home! The staff were nothing but amazing especially Annie and there was another lady who worked reception saturday night we didnt get her name she was so friendly ! Drinks reasonably priced at the bar too ideal location with bus stop just around the corner. Beds were super comfy and room was spacious with the ensuite shower being lovely and hot which is not always a given. Only little thing that was a small problem was how thin the windows are which again cant complain much about as it isnt something that can be fixed easily as im assuming theyre the original windows of the house. The windows caused a draft to come into the room and if the heating wasnt on it made the room like a breeze block which only happened on one night luckily the other nights were barable. We would most definately go back if we go to liverpool again have even recommended it to family.
Stayed 3 nights in Nov 2023

10/10 Excellent

jonathan

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Nov 2023

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative was no towels in the room, and even after requesting them, we still had to wait for them to be supplied. The only disappointment during our stay,
Stayed 1 night in Nov 2023

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and great breakfast
Stayed 1 night in Nov 2023
Response from Reception on Dec 2, 2023
Thank you we hope to see you again soon

10/10 Excellent

Siôn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap but great
Not what I expected for the room price , Great hotel for the price . Clean and well furnished room .
Stayed 1 night in Nov 2023
Response from Reception on Dec 2, 2023
Thank you we hope to see you again soon

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Janusz

Liked: Cleanliness, staff & service
Quiet place
Stayed 2 nights in Aug 2023

10/10 Excellent

Nicola

Stayed 1 night in Aug 2023

8/10 Good

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Right across from Sefton park, great location and very handy for a short stay
Stayed 3 nights in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Steven

Stayed 1 night in Mar 2023

8/10 Good

Ellen

Stayed 1 night in Dec 2022
Response from SPH_GuestRelations on Dec 21, 2022
Dear Ellen,Thank you for taking the time to share your feedback. May we take this opportunity to wish you and yours seasons greetings and many happy travels in 2023.Kind regardsGuest Relations

6/10 Okay

Adam

Business traveller
Liked: Cleanliness
Stayed 2 nights in Dec 2022
Response from SPH_GuestRelations on Dec 21, 2022
Dear Adam,Thank you for taking the time to share your feedback. May we take this opportunity to wish you and yours seasons greetings and many happy travels in 2023.Kind regardsGuest Relations

2/10 Terrible

Barbara

Stayed 2 nights in Oct 2022
Response from SPH_GuestRelations on Dec 21, 2022
Dear Barbara,Thank you for taking the time to rate us. We are sorry that your stay did not meet your expectations.Kind regardsSefton Park Hotel

8/10 Good

Ellen

Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet pleasant stay for a couple of nights
Nice cosy property opposite a beautiful park. A little confusing to get to with google maps but other than that the stay was very pleasant, staff are friendly and also helpful. Would recommend if you want to stay in a quiet part of town that is a stones throw away from the main city. The only thing I would mention that is important, is there is no lift, so if you're on the higher floors, you will need to have the ability to climb up a few flights of stairs, which can be quite difficult for people with mobility issues such as we have in our family but overall a clean and comfortable place to stay, albeit slightly pricey compared to your standard hotels.
Stayed 2 nights in Jul 2022

6/10 Okay

Adam

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice, easy location but few little issues
Nice place but the room wasn’t made, drinks stock not replaced and ran out of loo roll. So think I was overlooked. Stayed before and was fine. Staff aren’t overly friendly - not rude or unfriendly. Just functional. Nice little hotel for a 3 star with parking and close to the city, bus routes and Mersey rail.
Stayed 2 nights in Sep 2022

4/10 Poor

Hardeep

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Could have been better
The staff are so lovely and friendly. My room was not ensuite, the hairdryer didn’t work and it was pretty loud and noisy at night. The hotel could do with a update, the area and Sefton park is gorgeous and the parking was free
Stayed 1 night in Sep 2022

8/10 Good

Ellen

Stayed 3 nights in Aug 2022

8/10 Good

Peter

Stayed 2 nights in Aug 2022

8/10 Good

Adam

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Gina

Stayed 2 nights in Aug 2022

10/10 Excellent

Dean

Stayed 1 night in Aug 2022

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Hotel
Hotel was kept spotless. Staff very friendly and helpful. Hotel is dated but this adds to the charm. Lovely area, Sefton Park is just across the road. Very reasonably priced.
Stayed 3 nights in Jul 2022

6/10 Okay

Ian

Liked: Room comfort
Disliked: Staff & service
Dont expect too much
A quick stay to see family. Reception was ok but indifferent and did not make it clear that they were not serving food on the day we arrived due to a prior function - and not much information on where there was to eat in the area. Room ok, but curtains are far too thin, as were the walls were we could clearly hear the couple next door having sex. Had to leave a credit card deposit on arrival - what hotel does that these days ? - and then had to wait another 5 days for it to be cancelled.
Stayed 2 nights in Jun 2022

4/10 Poor

John

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Disappointing visit
We visited the hotel as it was close to a funeral we were attending. Check in staff were very helpful. The floor in the bathroom creaked every time you walked in it. The bed was nice and comfortable. We were hoping to have a little sleep in as we were up at 3am for our flight that morning. Builders started drilling and banging at 8am and did not stop till 10am.1 Toilet roll in the bathroom and that was just about finished. I complained when leaving and was told the manager would contact me or I could send an email. I sent 2 emails and still awaiting a reply. Surely if major work is taking place at a hotel the clients should be informed before arrival. I would not recommend this hotel and will not be booking again at this hotel
Stayed 1 night in Jun 2022

10/10 Excellent

Kathleen

Stayed 1 night in Jun 2022

10/10 Excellent

martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2022

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly & welcoming nothing was too much .
Stayed 2 nights in May 2022

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

6/10 Okay

James

The private parking is tight but there is further space nearby. On the Saturday night/Sunday morning of our stay,(23/24 April), there was a lot of late night(1-2am) noise from downstairs. It sounded like a gathering of about 20-30 people making noise, for which we received no prior warning.
Stayed 2 nights in Apr 2022

8/10 Good

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

Sarah

Travelled with group
Liked: Cleanliness, staff & service
Could do with updating.
Stayed 2 nights in Apr 2022

8/10 Good

Barbara

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities
Met by very friendly welcoming staff. Welcomed my dogs and room was comfortable if not basic. Dining wise had to eat elsewhere as a lot of the food was out of stock. Breakfast was very good apart from not having toast due to the toaster being broken! We were happy enough with our facilities
Stayed 1 night in Mar 2022

4/10 Poor

Gillian

Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointing
We atayed in a box room in the attic, even tge Christmas decorations were still on the landing! Bad noise from traffic all night, woken up at 6.30 with children next door shouting. Wasn't aware bathroom across the corridor, very very tiny. Went fir breakfast, tables not laid, mop and bucket with dirty water in the middle of floor. Young girl really apologetic and doing her best. Blonde woman with suut on arrived, proceeded to talk to wedding guests from previous night instead of helping, didn't even acknowledge other guests. Young Swedish man on reception and waiting on lafy were tge best points of this hotel.
Stayed 1 night in Mar 2022

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
Great stay and lovely location. The room was a great size and the staff were very friendly.
Stayed 1 night in Feb 2022

10/10 Excellent

G

Stayed 2 nights in Feb 2022