Title: EPIC Duke Street Townhouse - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # EPIC Duke Street Townhouse Georgian aparthotel in Liverpool ![1 bedroom, blackout drapes, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/102000000/101260000/101259700/101259606/0d089957.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Apartment](https://images.trvl-media.com/lodging/102000000/101260000/101259700/101259606/49b4b163.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Shower, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/102000000/101260000/101259700/101259606/a16bde09.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, blackout drapes, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/102000000/101260000/101259700/101259606/fabd3450.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Flat-screen TV](https://images.trvl-media.com/lodging/102000000/101260000/101259700/101259606/e80d3d77.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Rejuvenated in 2021, Duke St Townhouse offers a fresh stay near Royal Albert Dock. Enjoy the convenience of express check-out and connect to WiFi from the comfort of your room. 7.6 Good ## Popular amenities - Kitchen - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=101259606&PinnedHotelID=101259606&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=101259606&PinnedHotelID=101259606&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 9 - Nov. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=101259606&PinnedHotelID=101259606&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=101259606&PinnedHotelID=101259606&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=101259606&PinnedHotelID=101259606&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=101259606&PinnedHotelID=101259606&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=101259606&PinnedHotelID=101259606&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=101259606&PinnedHotelID=101259606&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 7 of 7 rooms ![Shower, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/102000000/101260000/101259700/101259606/054780a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment 101 - One-bedroom ### Highlights Soundproofed Kitchen Refrigerator Dining table Flat-screen TV Renovated in 2021 Blackout drapes/curtains Separate bedroom Soundproofed rooms Dining table Blackout drapes/curtains Crib/infant bed Hair dryer Private bathroom - 538 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Apartment 102 - One-bedroom duplex](https://images.trvl-media.com/lodging/102000000/101260000/101259700/101259606/dfe4f984.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment 102 - One-bedroom duplex ### Highlights Soundproofed Kitchen Refrigerator Dining table Flat-screen TV Renovated in 2021 Blackout drapes/curtains Separate bedroom Soundproofed rooms Dining table Blackout drapes/curtains Crib/infant bed Hair dryer Private bathroom - 538 sq ft - 1 bedroom - Sleeps 6 - 2 King Beds and 1 Double Sofa Bed ![1 bedroom, blackout drapes, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/102000000/101260000/101259700/101259606/2cac2be3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment 105 - Studio ### Highlights Soundproofed Kitchen Refrigerator Dining table Flat-screen TV Renovated in 2021 Blackout drapes/curtains Separate bedroom Soundproofed rooms Dining table Blackout drapes/curtains Crib/infant bed Hair dryer Private bathroom - 431 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Large Twin Sofa Bed ![1 bedroom, blackout drapes, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/102000000/101260000/101259700/101259606/9636ac5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment 106 - Two-bedrooms ### Highlights Soundproofed Kitchen Refrigerator Dining table Flat-screen TV Renovated in 2021 Blackout drapes/curtains 2 bedrooms Soundproofed rooms Dining table Blackout drapes/curtains Crib/infant bed Hair dryer Private bathroom - 700 sq ft - 2 bedrooms - Sleeps 6 - 2 King Beds and 1 Double Sofa Bed ![Flat-screen TV](https://images.trvl-media.com/lodging/102000000/101260000/101259700/101259606/159c3027.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment 107 - Two-bedrooms ### Highlights Soundproofed Kitchen Refrigerator Dining table Flat-screen TV Renovated in 2021 Blackout drapes/curtains 2 bedrooms Soundproofed rooms Dining table Blackout drapes/curtains Crib/infant bed Hair dryer Private bathroom - 700 sq ft - 2 bedrooms - Sleeps 7 - 2 King Beds, 1 Twin Bed and 1 Double Sofa Bed ![Apartment 203 - Two-bedroom duplex | Living area](https://images.trvl-media.com/lodging/102000000/101260000/101259700/101259606/94738f23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment 203 - Two-bedroom duplex ### Highlights Soundproofed Kitchen Refrigerator Dining table Flat-screen TV Renovated in 2021 Blackout drapes/curtains 2 bedrooms Soundproofed rooms Dining table Blackout drapes/curtains Crib/infant bed Hair dryer Private bathroom - 700 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed ![Apartment 301 - Two-bedrooms](https://images.trvl-media.com/lodging/102000000/101260000/101259700/101259606/2763c838.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment 301 - Two-bedrooms ### Highlights Soundproofed Kitchen Refrigerator Dining table Flat-screen TV Renovated in 2021 Blackout drapes/curtains 2 bedrooms Soundproofed rooms Dining table Blackout drapes/curtains Crib/infant bed Hair dryer Private bathroom - 700 sq ft - 2 bedrooms - Sleeps 8 - 3 King Beds and 1 Double Sofa Bed ## You may also like Ad ![Lobby sitting area](https://images.trvl-media.com/lodging/3000000/2960000/2958800/2958771/3a063717.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Liverpool City Centre Liverpool - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLiverpool-Hotels-Duke-St-Townhouse.h101259606.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLiverpool-Hotels-Duke-St-Townhouse.h101259606.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.40092%2C-2.97889&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UOEAAUFD1bv4iwcF3IhpQpzr9O8=) Duke Street, 153, Liverpool, England, L1 4JR #### What's nearby - Liverpool ONE - 5 min walk - 0.4 km - Royal Albert Dock - 10 min walk - 0.9 km - M&S Bank Arena - 12 min walk - 1.0 km - The Beatles Story Museum - 12 min walk - 1.0 km - Liverpool Pier Head Ferry Terminal - 17 min walk - 1.5 km #### Getting around - Liverpool Central Station - 8 min walk - John Lennon Airport (LPL) - 26 min drive #### Restaurants - ‪Heebie Jeebies - ‬3 min walk - ‪Gulf House Restaurant - ‬1 min walk - ‪Reem Lounge - ‬1 min walk - ‪The Monro - ‬1 min walk - ‪St Peter's Tavern - ‬3 min walk ## About this property ### EPIC Duke Street Townhouse Georgian aparthotel in Liverpool This smoke-free aparthotel features express check-out and free WiFi in public areas. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like an electric kettle and a dining table, and other amenities include free WiFi and a flat-screen TV. Housekeeping is available on request. EPIC Duke Street Townhouse offers 20 accommodations with hair dryers and irons/ironing boards. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request. ## Similar properties ![2 bedrooms, premium bedding, memory foam beds, individually decorated](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/89e56163.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### EPIC Apartments Seel Street Liverpool City Centre - Kitchen - Free WiFi - Air conditioning - Housekeeping 8.4 Very good 452 reviews CA $99 CA $119 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=6790246&PinnedHotelID=6790246&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9800000/9791900/9791895/73238b81.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### EPIC Apartments Duke Street Ropewalks - Free WiFi - Air conditioning - Soundproof rooms 7.8 Good 668 reviews CA $78 CA $94 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=9791895&PinnedHotelID=9791895&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/4000000/3820000/3819700/3819615/e0234dce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Resident Liverpool Liverpool City Centre - 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Electric kettle - Microwave - Oven - Paper towels - Refrigerator - Stovetop - Toaster ### Dining - Dining table ### Bedrooms - Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Dining table ### Entertainment - Flat-screen TV ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 6 steps to reach entrance - Elevator (39 inch wide door) - Hardwood flooring in public areas - Well-lit path to entrance - Smoking not allowed ### Services and conveniences - Blackout drapes - Housekeeping (on request) - Iron/ironing board ### Location highlights - In the city center - Near a hospital - Near a train station - Near an outlet shopping mall - Near the airport ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) ### General - 20 units - 4 floors - Georgian architecture - Housekeeping (on request) - Renovated - January 2021 - Soundproofing ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link ### Access methods Lockbox, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Cribs (infant beds) are available for GBP 20.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of GBP 300 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: GBP 25 per day (1260 ft away) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Housekeeping fee: GBP 20 per day - Crib (infant bed) fee: GBP 20.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a debit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated there is a smoke detector on the property ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Duke St Townhouse Epic Duke Street Liverpool EPIC Duke Street Townhouse Liverpool EPIC Duke Street Townhouse Aparthotel EPIC Duke Street Townhouse Aparthotel Liverpool ## Frequently asked questions ### Is EPIC Duke Street Townhouse pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at EPIC Duke Street Townhouse? > As of Nov 8, 2025, prices found for a 1-night stay for 2 adults at EPIC Duke Street Townhouse on Nov 16, 2025 start from CA $104.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Liverpool-Hotels-Duke-St-Townhouse.h101259606.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at EPIC Duke Street Townhouse? > Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at EPIC Duke Street Townhouse? > Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability). ### Where is EPIC Duke Street Townhouse located? > Located in Ropewalks, this aparthotel is within a 10-minute walk of Jeffs of Bold Street and Liverpool ONE. Royal Albert Dock and The Beatles Story Museum are also within 15 minutes. Liverpool Central Station is 8 minutes by foot and Liverpool Lime Street Station is 13 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## EPIC Duke Street Townhouse Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 24 8 - Good 22 6 - Okay 7 4 - Poor 4 2 - Terrible 8 ### 8.0/10 Cleanliness ### 8.0/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 8/10 Good #### Robert Oct 17, 2025 Liked: Cleanliness, communication Great location, unclear location details for arrival. ##### Robert Stayed 1 night in Oct 2025 ### 8/10 Good #### Diane Feb 28, 2025 Liked: Cleanliness, room comfort, communication Apartment was good, beds really comfortable, good size rooms, location was perfect for us! ##### Diane Stayed 3 nights in Feb 2025 ### 2/10 Terrible #### Bryn Oct 27, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication If you want a crash pad for the night then okay otherwise this place is overpriced. Rooms feel dingy. Stains on the sofa. Facilities tired and faulty - our tv was broken. Customer service is lousy. No one available on site and the phone contact number is not staffed over the weekend. It just rings out. Don’t know what you would do if you encountered issues with the door codes to access the property? I raised the tv fault via their online contact but we didn’t receive any response until after we’d departed. They won’t acknowledge this was a problem for us. Correspondence has since been ponderous and frustrating. A very disappointing stay and very poor customer experience. This place is far from ‘ EPIC ‘ ##### Bryn Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Georgia Mar 24, 2024 Liked: Cleanliness, property conditions & facilities, communication Great location & great value for money! ##### Georgia Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Charlotte Jun 14, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Beautiful apartment in a good location ##### Charlotte Stayed 1 night in Jun 2024 ### 4/10 Poor #### Nir Nov 28, 2024 Disliked: Communication The room had no heat on a cold night and the tv remote didn’t work (i assume the batteries were dead). I also had to pay to store my luggage for 2 hours at a different hotel. I will never take another place without a reception. ##### Nir Stayed 1 night in Nov 2024 ### 8/10 Good #### Carly Aug 14, 2024 Liked: Cleanliness, room comfort #### Lovely apartment- poor comms Lovely apartment, ideal for us as a family of 6, 2 king size beds in one bedroom and double sofa in living room. Only downside for me personally was lack of communication on the day re: access codes. This was received by WhatsApp 45mins before check in. I was panicked as the info said you would receive pre check in and codes 24hrs earlier. So we did have to call to confirm what was happening, did try about 5 different times with no answer or response to voicemail. Of the instruction stated it would be close to check in time I would not have been as stressed about arrival. Smart tv and wi-fi were a bonus with the kids. Just remember to log out of Netflix! ![](https://a.travel-assets.com/ugc/hotel-reviews/FE501866CABF8D694768703424F537056CBE4B871723706382006.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/935568C593F5AE643B4C95F3B5022BBEB31B6F701723706382037.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/12AB69A4095CA48D5B98BCC3D9767E82FB7B91201723706381988.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carly Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Verified traveller Sep 5, 2024 Disliked: Cleanliness, room comfort, communication Arrived for our stay and immediately noticed how dirty it was. Looked like just the beds had been made, and the clean was forgotten about. The sink was really dirty, hairs all over the beds, crumbs all over the chairs, inside the cupboards, fridge, greasy smears all over the microwave, microwave tray was dirty, floor hadn't been hoovered, buts everywhere. Splatters of toothpaste on the bathroom mirrors, and on the toilet bins. Bin in the livingroom was broken and had no lid, no baking trays to use the oven. Broken handles in the bathrooms, so were unable to lock them. Bits of tissues in the bedroom drawers. I informed them straight away and they sent another cleaner, who did rectify a few of the issues, but he missed loads still. Contacted them again with a picture of the cupboards with bits in, and they didn't do anything. But took them an hour to send a baking tray. Doors weren't seen to either. I asked to be moved, and no response, I asked for a partial refund, and have been told they believe they rectified the issues, and I stayed and used the facilities so they won't give anything back as goodwill. When in fact I have the messages to prove I did let them know bits were missed after the cleaner had been. The walls had marks, food/drink stains down them. The whole place needs a good deep clean, new rugs, and some paint. The location was the only plus really. I did notice other apartments just a few metres down, so will be going there next time,as the location is good. ##### Verified traveller Stayed 2 nights in Sep 2024 ### 6/10 Okay #### Jon Oct 31, 2025 Room needs a lick of paint. Bit noisy with kids running around above. Pillows old and lumpy. Bed mattress needs replacing and sofa bed also lumpy and too well used. Sorry ##### Jon Stayed 4 nights in Oct 2025 ### 4/10 Poor #### Thomas Jun 5, 2025 Disliked: Cleanliness, room comfort Location is great. Cleanliness left a lot to be desired. Cutlery and plates etc weren’t particularly clean. No hand soap. Needed to ask for new door codes three times over our three night stay. Not the best. ##### Thomas Stayed 3 nights in May 2025 ### 6/10 Okay #### Sanjay Apr 23, 2025 Liked: Amenities, property conditions & facilities, communication Nice central location with good facilities ##### Sanjay Stayed 1 night in Mar 2025 ### 8/10 Good #### Joanne Apr 17, 2025 Liked: Cleanliness, room comfort, communication #### Spacious Stayed a few times in different epic hotels this time it was duke street townhouse the room was big lots of space , beds were comfy only one complaint it was far too hot even with the windows open not sure if air con was working ,myself and my husband had headaches in the morning from the heat apart from that it was a fab place too stay ##### Joanne Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Arshia Apr 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication very convenient, excellent location and property was maintained well ##### Arshia Stayed 1 night in Apr 2025 ### 8/10 Good #### Gemma Apr 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Lovely apartment very clean all you could need for a home from home stay the only thing I would suggest is to have more mirrors as there was 2 bedrooms and only 1 mirror in the small bedroom and 1 in the bathroom which was very hard for 5 women to get ready when 1 was in the bathroom we had 1 mirror to use. ##### Gemma Stayed 1 night in Apr 2025 ### 8/10 Good #### A Feb 24, 2025 Liked: Cleanliness, room comfort, communication #### Comfortable, clean & excellent location. Very comfortable & clean, also surprisingly quiet considering how near to central Liverpool. 2 points that let it down slightly were:- 1) Fire doors on every door, we didn't like this as felt cut off from each other. 2) TV had no digital/freeview channels so was dependant on signing into streaming apps using our own account(s). Overall was a good stay, location is excellent. ##### A Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Verified traveller Feb 19, 2025 Liked: Cleanliness, room comfort, communication Great property for our family to explore the city. Large, clean and central location. ##### Verified traveller Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Anthony Feb 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Lovely apartment - perfect for our group of friends for our stay in Liverpool. Really easy self check in process - Highly recommend ##### Anthony Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Angela Jan 26, 2025 Liked: Cleanliness, room comfort Disliked: Communication #### Fab night out We had difficulty in contacting persons as when we arrived there was no key in the key box We then had an issue with the main toilet not flushing The property was outstanding and we thoroughly enjoyed our stay and would stay again ##### Angela Stayed 1 night in Jan 2025 ### 10/10 Excellent #### SONIA INES Oct 24, 2024 Liked: Cleanliness, room comfort, communication Todo estuvo excelente volveria sin pensarlo al mismo lugar ya que esta con ubicacion perfecta y super conectada a todos los lugares escenciales ##### SONIA INES Stayed 1 night in Oct 2024 ### 4/10 Poor #### Amanda Oct 17, 2024 Liked: Communication Disliked: Amenities We were very UNHAPPY about being charged the full fifty pound damage deposit for losing the plastic door fob. Ten pounds might have been reasonable but the entire fifty was very excessive! Especially since we washed all the dishes and left everything the way we found it. MY ADVICE IS TO LEAVE THE KEY FOB IN THE LOCK BOX AND JUST USE THE CODE. The beds were three queens and a 3/4 couch when they had advertised 3 kings and a full. It was decently comfortable, however the stovetop would only cook one thing and then it overheated or something and you had to wait an hour or more to use it again. No cooking utensils, only silverware. ##### Amanda Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Verified traveller Sep 28, 2024 Disliked: Cleanliness, room comfort, communication #### Shocking customer service! Absolutely shocking. Worst customer service I ever experience in my life. Couldn't get my inside the building in the pouring rain in Liverpool. Contacted them via WhatsApp and they kept repeating the same line that "check in is a 3PM"... that's fine with me, but don't let your clients in the rain for 2 hours. No place for luggage, no reception, and just rude and unprofesionnal service. Big thank you to to Hotels.com who were incredible in trying to resolve the situation, but that "hotel" wasn't changing their position. Avoid at all cost if you plan to arrive before 3PM as they are absolutely not fit to run a hotel or any business that deal with clients, even more business clients. ##### Verified traveller Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Sheila Sep 17, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Lovely place to stay everything we needed ##### Sheila Stayed 1 night in Sep 2024 ### 8/10 Good #### Lucie Sep 13, 2024 Liked: Cleanliness, room comfort, communication #### Just what we needed Very convenient. Good value. Clean and nice! ##### Lucie Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Tom Sep 10, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Easy check in. Good location. Plenty of room ##### Tom Stayed 1 night in Sep 2024 ### 4/10 Poor #### Lisa Sep 3, 2024 Disliked: Cleanliness, amenities, communication The apartment wasn’t very clean, bedding etc was fine, but the bathroom and lounge room looked dirty (rug and sofa in particular). We were glad we were only staying the one night. Communication before our stay wasn’t great, I had messaged about parking and didn’t hear anything back. I had to call on the morning of our stay to be told they send the code for apartment over at check in time, which was fine. Unfortunately to add to the disappointment I realised I had also been double charged too. It took a few days with not much communication again to get the refund sorted out. Not the best experience sadly. ##### Lisa Stayed 1 night in Aug 2024 ## Expedia's Latest Trends ### Hotels > [The Bailey's Hotel London Kensington](https://www.expedia.ca/London-Hotels-The-Baileys-Hotel-London.h523223.Hotel-Information) > > [The Savoy](https://www.expedia.ca/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.ca/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.ca/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.ca/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The May Fair, A Radisson Collection Hotel, Mayfair London](https://www.expedia.ca/London-Hotels-The-May-Fair.h7606.Hotel-Information) > > [Hope Street Hotel](https://www.expedia.ca/Liverpool-Hotels-Hope-Street-Hotel.h1000281.Hotel-Information) > > [Park Plaza County Hall London](https://www.expedia.ca/London-Hotels-Park-Plaza-County-Hall-London.h1742184.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [Sea Containers London](https://www.expedia.ca/London-Hotels-Sea-Containers-London.h8466215.Hotel-Information) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [Royal National Hotel](https://www.expedia.ca/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [The Westminster London, Curio Collection by Hilton](https://www.expedia.ca/London-Hotels-The-Westminster-London.h914179.Hotel-Information) > > [The Landmark London](https://www.expedia.ca/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [The Ritz London](https://www.expedia.ca/London-Hotels-The-Ritz-London.h28146.Hotel-Information) > > [President Hotel](https://www.expedia.ca/London-Hotels-The-President-Hotel.h54995.Hotel-Information) > > [The Langham, London](https://www.expedia.ca/London-Hotels-The-Langham.h22099.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.ca/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [The Royal Horseguards, London](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information) > > [The Clermont London, Charing Cross](https://www.expedia.ca/London-Hotels-The-Clermont-London.h5169.Hotel-Information) > > [Titanic Hotel Liverpool](https://www.expedia.ca/Liverpool-Hotels-Titanic-Hotel-Liverpool.h7763320.Hotel-Information) > > [Hard Days Night Hotel](https://www.expedia.ca/Liverpool-Hotels-Hard-Days-Night-Hotel.h1848863.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.ca/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Kimpton Fitzroy London by IHG](https://www.expedia.ca/London-Hotels-Kimpton-Fitzroy-London.h21514.Hotel-Information)