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Reviews of Casa Oliver Príncipe Real

3 out of 5
Casa Oliver Príncipe Real
Princípe Real º25, Lisbon

Reviews

8.2

Very good

Rating 10 - Excellent. 112 out of 326 reviews" "
Rating 8 - Good. 139 out of 326 reviews" "
Rating 6 - Okay. 52 out of 326 reviews" "
Rating 4 - Poor. 14 out of 326 reviews" "
Rating 2 - Terrible. 9 out of 326 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Liked: Cleanliness
Location great. Room ok. Staff pleasant but… This place has the worst breakfast we have ever had anywhere in the world. Hotel staff intimate they have outsourced it to the shack at the back of hotel. They haven’t, it is owned & run by same hotel. Breakfast consists of half a glass of orange (if they have it), a bowl of fruit consisting of 1/2 grape, yes 1/2 grape, a slice of kiwi fruit finely chopped, and a small piece of melon finely chopped. This amount of fruit is because hotel manager only allows this amount per guest. You are allowed 1 small cup of coffee (yes 1 cup), then you choose from a small selection of breakfast options which are not all available, or some of the ingredients are missing. Why you ask, this is because the hotel manage isn’t stocking up on the items and won’t refund the staff if they buy them!! The bowls are all chipped. The location is outside, so good luck when the weather is bad. You have to feel sorry for the breakfast staff.
Stayed 5 nights in Jun 2023

10/10 Excellent

jeremy

Stayed 3 nights in May 2023

10/10 Excellent

Rene H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location. Its an old building. But this was my best stay in a long time. Room was big and a great space and mini bar. With balcony doors to the park it couldnt be better. And did I say location? The area has some of the best restaurants I have tried in any city.
Stayed 2 nights in Feb 2023

10/10 Excellent

jeremy

Stayed 3 nights in Feb 2023

10/10 Excellent

jeremy

Stayed 3 nights in Dec 2022
Response from Carolina | Casa Oliver on Jan 5, 2023
Dear Jeremy, Thank you so much for your rating.It was a pleasure to accommodate you. Please come back anytime. Kind regards,

10/10 Excellent

stan, thornhill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff, safe neighborhoods
Stayed 4 nights in Oct 2022

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Great place to stay. Close to nice restaurants. The shower leaked a little. The breakfast arrangement was a little odd. You had to make a seating time but some didn't follow the rules. Short staffed on breakfast at the end of out stay. The room was hot no air conditioning.
Stayed 3 nights in Oct 2022

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like my WC in my room
Stayed 1 night in Sep 2022

4/10 Poor

Margery

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

6/10 Okay

jill

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
First time in Lisbon.
This quirky hotel had interesting “extras”-vintage radio in room, Smeg tea kettle and lots of drink ware. However, there was no real lobby to speak of (or restaurant), and rooms were spread over several buildings, with tricky locks and unusual hours (nobody at desk after 4 or 5 pm). It was more of a guest house than hotel. The attendant was a bit terse as well. Fans in room helped with heat. Double bed a bit snug for a couple.
Stayed 3 nights in Aug 2022
Response from Front-desk on Sep 3, 2022
Thanks for your comments. Casa Oliver is a GuesthouseRegards

2/10 Terrible

Olivia

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The only positive thing about this property was the location. The lady on reception was so rude and unhelpful.. I phoned yesterday to check out and she told me “so.. we don’t open till 8:30? What do you want me to do?” I said I told her this when we first arrived and she said well you should have reminded me. When we first arrived, she told me check out wasn’t until 30pm.. so said again, what did she want me to do? Looking at the room, it looked nice.. but there was dampness all over the roof, part of the bed didn’t have slates under it… so it kept falling down everytime I sat on it.. this is just absolutely unacceptable to be honest. It’s not as if it was a hostel, it was a reputable hotel that I booked into. The bathroom was so dated and the shower wasn’t even warm. I would not recommend this accommodation to anyone.
Stayed 4 nights in May 2022

8/10 Good

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se hospedar na Casa Oliver é uma diferente experiência. Porém, não pode ser considerado hotel convencional. Gostei muito do quarto (apesar de precisar de alguns reparos) e atendimento. Café da manhã bem gostoso! O que somente me incomodou foi a acústica do lugar: alguns hóspedes chegavam tarde da noite e faziam muito barulho.
Stayed 8 nights in Feb 2022
Response from Antonio Palma on Mar 1, 2022
Obrigada Juliana pelo teu comentário . Absolutamente Casa Oliver é uma experiência diferente . E para pessoas que querem descubrir a cidade como se fosem locais!

10/10 Excellent

Katherine

Stayed 1 night in Feb 2020

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2022

8/10 Good

Joao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful staff. They made breakfast for us when our flight was too early to have it with everyone else. Much appreciated!
Stayed 1 night in Jan 2022
Response from Antonio Palma on Jan 19, 2022
Dear João, Thank you so much! We hope we can receive you another time for a longer stay with us, in a near future! Kind regards, Antonio P.

10/10 Excellent

Wiktor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from Antonio Palma on Jan 24, 2022
Thanks

10/10 Excellent

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place with a good location
Portugal its a beautiful place to go on summer. Casa Olivier its a good spot on the city cause is close to see sight places. Very clean and simple!
Stayed 3 nights in Aug 2020

2/10 Terrible

Verified traveller

Stayed 7 nights in Apr 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Roberto J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the room, even when it was on the basement, the decoration, it was clean, spacious, walking distance from main attractions. The staff was very helpful and friendly. They print our plane tickets for no charge, and hold our luggage before check in and after check out. I will stay again.
Stayed 1 night in Nov 2019

10/10 Excellent

AHMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property
Nice property with lovely stuff. You feel that you are at your home. The room designed in classic European style.
Stayed 2 nights in Nov 2019

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travel in style
The hotel is in an ideal spot; it is nearby to all the tourist sites, restaurants, and boutiques. I loved the room we stayed in; it had a European luxury aesthetic. It had all the amenities, and the staffs were so accommodating. Best of all, the price was such an incredible deal that made the travel experience so much better.
Stayed 1 night in Oct 2019

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed it more that the Lisbon Ritz
Had a delightful stay at the Cass Oliver. We had started our visit to Lisbon with a conference at the Ritz Hotel. We liked Casa Oliver better. The vibe and decoration were fun, location and service were terrific. The Bathoom was compact but functional. The breakfasts were very good. While the hotel does not have laundry service there is a full service and very reasonably priced laundry just down the street. It was very nice to get a week of laundry for two people done for the same price as the Ritz wanted to charge us for 3 items of clothing. The Hotel was able to line us up with a private driver for a full day tour of. Sintra and surroundings at a very reasonable cost. That too was a great experience.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Charming guest house in Príncipe Real with very clean, comfortable, well equipped rooms. Warm welcome with very friendly helpful staff. Delicious breakfast (€12). The only slight downside for me was that my room was in a different building to the breakfast room and reception. However my room was on the back of the building and extremely quiet..
Stayed 4 nights in Oct 2019
Response from Palma on Oct 12, 2019
Dear guest, Thank you so much for your kind words. We 're looking forward to meet you another time. Kind regards, Antonio Palma - Casa Oliver

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying between two beautiful gardens in Principe Real in a lovely small hotel was very nice. To have wild parrots soaring over the trees of the botanical gardens in the bright early light with the view of Lisbon before me set the tone of my whole trip. The staff was warm and knowledgeable and helped me navigate Lisbon. A great central location to see all the sights.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not another hotel, decor is very specialized and individual. rooms are totally different. I know it sounds crazy but the basement room was outstanding
Stayed 1 night in Sep 2019

10/10 Excellent

Jonathas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem in lisbon
Casa Oliver is a gem. Beautiful hotel, amazing building with a lot of character. Staff is extremely polite and helpful, did not have a chance to try the breakfast. Builtifully decorated rooms, renovated and clean bathroom, great shower, soft bed, all great comforts . Also best area to stay in lisbon, close to all nice places and not too turistic.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Central location but dated and dirty property
Fun if touristy location in midst of Principe Real with funky bookstores, restaurants, bars etc. That said I would NOT STAY HERE. Place feels more like some of the 50-60 Euro guesthouses I stayed in than a nice hotel. You can get way more for your money in Lisbon. I made a last minute reservation given the location and pretty good reviews but was very disappointed. Rooms are dark and the worst part is that everything feels kind of dirty and fraying around the edges--walls are chipped and peeling, linens have stains on them, towels are pilled and have makeup stains on them (even if it's clear they are clean and have been recently washed they are still grossly old). The shag rug in my first room was so disgustingly dirty I was grossed out and had to switch rooms; receptionist was very accomodating. My second room was a bit better, but very dark and still had mildew in bathroom, old towels, chips in paint etc. Beware most rooms are also on ground floor so you get a fair amount of street noise, especially since there is NO air conditioning (just fans), so you have to have windows open regularly in summer.
Stayed 2 nights in Jul 2019

8/10 Good

Vasilios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JT
Love this place and the location is great
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
There was sewage water leaking on the floor of the bathroom that I notified within an hour of checking in, it was sewage water so it smelled and additional water kept flowing into the bathroom with time. Notified Front desk and asked for it to either be fixed or for my room to be changed. Got back from dinner to find three bath towels soaked on the floor of the bathroom and water still pouring and no help regards to changing rooms. No one apologized at any point of my stay, and no offer of reparations. Thought my stay I had to use the bathroom with flip flops on not to step on the sewage water.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Casa Oliver was very relaxing and the hotel was very clean and the staff helpful and friendly. I stayed for a week and I had the breakfast which was good. My only recommendation would be to change the choices for breakfast sometimes because it can become very boring. Also, I made the mistake of getting off at Avenida Metro when I arrived which was quite a walk to get to the hotel and all uphill. It is better to get off at Rato Metro.
Stayed 8 nights in May 2019

4/10 Poor

Gregory

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Great location, large room, but never again
Excellent location and I really liked the decorating! That being said there is some problems with this place. The bathroom is extremely loud, I don’t know if it’s a water pump or what but, when you turn on water or use the bathroon there is a noice that’s so loud you can’t sleep through it. Also, beware there is no air conditioning and it gets very very unbearably hot in the rooms, a fan just does not cut it. There is a disgusting rug that looks like it’s been there for 20 years and never cleaned, it didn’t even want to step on it without shoes on.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Lovely room in lovely old property in a fantastic neighbourhood. My room was at the back of a separate building which made it very quiet and it had a nice outlook. Comfy bed, fluffy towels, nice and private, very quiet. Great nights sleep. Only small downside which was the coffee arrangements - 1 euro per pod after first night for coffee and milk; never worked out how to use the coffee maker anyway. Cheaper and easier to go to outdoor cafe in the park across the road. Breakfast was extra and never made use of it. Could have done with a bin for rubbish in the room, the only one was in the bathroom. Never ate the 'complimentary apples'.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and I found the location fantastic - what a pleasure not to be in the heart of the bustling tourist trap. There is an issue with the weird smell (rotting fish???) in the stairwell of the lovely old building. I mention it because travellers need to know and be prepared to hold their breath. Once in the room everything was fine and lovely - spacious, well-appointed, comfortable and clean. My room was on the lower ground floor to the back of the building so it was nice and quiet and I heard nothing from neighbouring rooms, which I understand from online hotel reviews is a real bonus in Lisbon. I tried the breakfast one morning (costs 12 euro) and it was plentiful and nice to catch sight of the international guests at the hotel. My only gripe is that the supply of teabags was not replenished....
Stayed 4 nights in May 2019

8/10 Good

Andrea

Liked: Cleanliness, staff & service, room comfort
Fantastic location
Fantastic location for walking to every where. Had a basement level room which was large and nicely appointed in a retro fashion, felt like staying in a cottage. Very bright and loved the tall ceilings. Very comfortable bed. The hall ways had a very musty moldy smell but the room was fine. Friendly staff. Breakfast room was a bit small and no windows making it dark. we preferred to hit a local cafe on our way out. But a nice option to have. Would recommend and would stay again.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, room comfort
Very nice. Some things a bit worn out but not unclean
Stayed 6 nights in Mar 2019

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy hotel.
Very cute hotel in a very nice neighborhood, with nice restaurants. The room was cute, with a Nespresso machine.
Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
+ great location, friendly staff, spacious room - cramped area for breakfast, food frequently running out. Damp smell and lack of light in bedroom
Stayed 4 nights in Mar 2019

6/10 Okay

stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Good b&b in great location
Great location. Full of character but found ourselves in separate building.had to go up the street to access breakfast and reception. Good choice for breakfast but very cramped. Bathroom a little strange as a box within the room with difficult to close doors. Staff helpful but seemed overwhelmed and confused with volume of guests.
Stayed 2 nights in Mar 2019

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Johann Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old, but very nice and confortable
Thank you very much for this fantastic reeard Gift in Lisboa. Everything was Fine!
Stayed 1 night in Sep 2018

6/10 Okay

Simon, Montréal QC

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Lisbon hotel over night stay
The Hotel was a little noisy, no ventilation or air conditioning. The water marks all over the walls was not very nice and the paint pealing off the ceiling was also an eyesore.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Excellent
Excellent. Friendly service, large and comfortable room. No AC but didn’t matter, cool air came from open window and fan. Great location.
Stayed 6 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018

10/10 Excellent

Carla, Beirut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here before our wedding and came back again after the wedding. João at the reception was amazing and did everything to make our stay better - tips about where to eat and what to do at night, showed us the honeymoon room we had booked to make sure it met our expectations, and accommodated a whole bunch of other requests. A total superstar. The neighborhood of Casa Oliver became our favorite location in Lisbon - easy access to the hot spots and a beautiful park across the road that we ended every day in. We loved the boutique feel of the hotel and the personal touch. The only downside was the lack of AC during a few unusually hot days, but we managed with the fan. Can’t wait to come back.
Stayed 3 nights in Jul 2018

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Lisbon
The staff was very friendly and welcoming. They gave me one of the very best rooms in the hotel. They carried my bags. The room was air conditioned. The hotel is in the middle of the artistic center. A perfect location, with lots of wonderful, outdoor restaurants. Cobblestone streets and beautiful gardens. I would definitely stay there again. It helped me fall in love with Lisbon!!!
Stayed 2 nights in Jul 2018

8/10 Good

Mahmoud

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2018