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Reviews of Monte Belvedere Hotel by Shiadu

3 out of 5
Monte Belvedere Hotel by Shiadu
Rua Santa Catarina 17, Lisbon, Lisbon

Reviews

9.2

Wonderful

Rating 10 - Excellent. 66 out of 104 reviews" "
Rating 8 - Good. 29 out of 104 reviews" "
Rating 6 - Okay. 7 out of 104 reviews" "
Rating 4 - Poor. 0 out of 104 reviews" "
Rating 2 - Terrible. 2 out of 104 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a most excellent small hotel, perfectly situated next to the Miradour. The breakfast rooftop cafe cannot be beat. The staff is very friendly & helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Olena

Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with an incredible location in the middle of everything
Stayed 6 nights in Nov 2023

10/10 Excellent

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk officers were so attentive and helpful with our needs. Small place but nice clean and we really enjoyed the view of the port when we were having our breakfast. We really enjoyed our stay. Thanks.
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa, Long Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel near to everything, of course everything is at the top of a hill so you will get a workout! The staff is so kind and welcoming, it was cleaned daily and the breakfast was a nice, typical European spread. I'll definitely stay at another one of their properties when I go to Porto.
Stayed 4 nights in Oct 2023

10/10 Excellent

Alvaro, Vancouver

Stayed 1 night in Oct 2023

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, super helpful. Room was exceptionally clean and in a terrific area! The view for Breakfast was a highlight! Highly recommend!
Stayed 3 nights in Aug 2023

10/10 Excellent

Janice

Stayed 2 nights in Jul 2023

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful views of the city and la good location overall. The staff was friendly, courteous, and helpful. They serve a daily brunch was delicious! We would definitely stay there again.
Stayed 4 nights in May 2023
Response from Adilson on May 19, 2023
I'm glad to hear that you enjoyed the wonderful views of the city and found the location to be good overall. It's great that the staff was friendly, courteous, and helpful during your stay. The delicious daily brunch sounds like a treat! Thank you for sharing your positive experience, and we look forward to welcoming you back in the future!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basement tomb in a nice hotel.
Overall this is a lovely hotel in a great location. Terrace and breakfast are exceptional, as is service. Room was a real disappointment in that the only natural light came from a 2mx2m air shaft that was three stories deep. Otherwise it was quite nice, but the lack of natural light would have been a deal breaker. I would not have spent ~$275/night on such a room. That information as not presented anywhere.
Stayed 3 nights in Mar 2023
Response from Adilson on May 19, 2023
I'm sorry to hear about your disappointment with the room's lack of natural light at the hotel. It's great to know that you enjoyed the lovely location, exceptional terrace, and breakfast, as well as the excellent service provided. However, it's unfortunate that the information about the limited natural light was not presented anywhere prior to your stay. Your feedback regarding the room's value for the price is duly noted. Thank you for sharing your experience, and we apologize for any inconvenience caused. We appreciate your valuable feedback and will take it into consideration for future improvements.

10/10 Excellent

YUN-CHANG, Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river view towards the bridge and the Christ is awesome; breakfast is amazing; rooms are cozy and quiet; 10 min walks to anywhere in the city center. The only defect found was the water leaking floor relates to the bath which gets wet each time the shower is used.
Stayed 3 nights in Feb 2023

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the views and was very convenient for where I planned on going.
Stayed 4 nights in Feb 2023

10/10 Excellent

Angelique Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible views of Lisbon and the surrounding water, prime location to get to everywhere, beautiful nearby ampitheater/look out area where great music was played during the day, narrow cobblestone streets and a wonderful experience as well as a great place to stay and relax.
Stayed 5 nights in Feb 2023

10/10 Excellent

Angele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome brunch and location
The staff is extremely helpful. Wifi was strong. Room was great. Brunch is absolutely perfect (hint: you can ask them to fry you an egg if you wish), and location is ideal, walking distance to everything. Only downside was the bed being too hard (and i like my mattress hard), and the windows don’t cover the noise from the street (if your room is facing the street). I still would stay here again though. We really enjoyed our stay.
Stayed 3 nights in Jan 2023
Response from João Pedro, Monte Belvedere on Feb 24, 2023
Olá Angele,Thanks for your amazing review. We really appreciate your kind words.Looking forward to meet you again in the future.Best regards,

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, location and service. Only problem is that you may need to use two separate elevators in the property. Uber can’t get to the hotel but gets you very near. Steep inclines to get to the hotel from downtown central area but only when you get back to the hotel. Great breakfast.
Stayed 3 nights in Dec 2022
Response from João Pedro, Monte Belvedere on Feb 24, 2023
Olá Ricardo :)Thanks for your honest review.We hope to see you once again here at Monte Belvedere.Best regards,

6/10 Okay

Weiqian

Liked: Cleanliness, staff & service

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge service was fantastic, lovely welcoming staff. Rooms spacious and very nicely decorated. Breakfast great. Location perfect.
Stayed 1 night in Oct 2022
Response from Monte Belvedere Team on Oct 27, 2022
It was a great pleasure to meet you and to have you staying with us at Monte Belvedere Boutique Hotel. We really hope you had a great stay and unforgettable moments here in Lisbon and we hope you will be back very soon.At Shiadu, we like our job and we know we can always improve. Our guests' comments are very important for us. We thank you very much for staying with us and we hope to see you soon! We are always ready to welcome you in Lisbon, Porto and Seville in any of Shiadu guesthouse or hotel.warm regards Monte Belvedere Team

10/10 Excellent

Nicole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the centre of Lisbon!
Great rooftop area for drink or breakfast. Cosy little rooms in the centre, but still calm for sleeping, great view over the Tejo. Excellent Service at the check-in and beyond. Breakfast extraordinary!!
Stayed 2 nights in Oct 2022
Response from Monte Belvedere Team on Oct 7, 2022
Dear Nicole. We at Monte Belvedere are so glad that you enjoyed your stay and thank you for all your kinds words and we cant wait to have you back one day. Hopefully soon :) Warm regards Monte Belvedere Team

10/10 Excellent

Shruti

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was PERFECTLY located in Bairro Alto so there were tons of shopping and restaurants nearby however you do have to walk up a steep-ish hill to get there! Amenities were standard and the room was spacious but could use more lighting however the bathroom was well lit for getting ready.
Stayed 3 nights in Sep 2022
Response from Monte Belvedere Team on Sep 30, 2022
It was a great pleasure to meet you and to have you staying with us at Monte Belvedere Boutique Hotel. We really hope you had a great stay and unforgettable moments here in Lisbon and we hope you will be back very soon.At Shiadu, we like our job and we know we can always improve. Our guests' comments are very important for us. We thank you very much for staying with us and we hope to see you soon! We are always ready to welcome you in Lisbon, Porto and Seville in any of Shiadu guesthouse or hotel.warm regards Monte Belvedere Team

8/10 Good

Elise

Stayed 1 night in Sep 2022

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Monte Belvedere Team on Sep 30, 2022
It was a great pleasure to meet you and to have you staying with us at Monte Belvedere Boutique Hotel. We really hope you had a great stay and unforgettable moments here in Lisbon and we hope you will be back very soon.At Shiadu, we like our job and we know we can always improve. Our guests' comments are very important for us. We thank you very much for staying with us and we hope to see you soon! We are always ready to welcome you in Lisbon, Porto and Seville in any of Shiadu guesthouse or hotel.warm regards Monte Belvedere Team

8/10 Good

Laura

Stayed 4 nights in Aug 2022

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was perfect. Included delicious breakfast and Rooftop bar was added plus
Stayed 2 nights in Aug 2022
Response from Monte Belvedere Team on Sep 30, 2022
It was a great pleasure to meet you and to have you staying with us at Monte Belvedere Boutique Hotel. We really hope you had a great stay and unforgettable moments here in Lisbon and we hope you will be back very soon.At Shiadu, we like our job and we know we can always improve. Our guests' comments are very important for us. We thank you very much for staying with us and we hope to see you soon! We are always ready to welcome you in Lisbon, Porto and Seville in any of Shiadu guesthouse or hotel.warm regards Monte Belvedere Team

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hip place. Lots of food and things to do.
Stayed 3 nights in Aug 2022
Response from Monte Belvedere Team on Sep 30, 2022
It was a great pleasure to meet you and to have you staying with us at Monte Belvedere Boutique Hotel. We really hope you had a great stay and unforgettable moments here in Lisbon and we hope you will be back very soon.At Shiadu, we like our job and we know we can always improve. Our guests' comments are very important for us. We thank you very much for staying with us and we hope to see you soon! We are always ready to welcome you in Lisbon, Porto and Seville in any of Shiadu guesthouse or hotel.warm regards Monte Belvedere Team

10/10 Excellent

Stephen

Stayed 3 nights in Jul 2022

8/10 Good

Jessica

Stayed 7 nights in Jul 2022

8/10 Good

abbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy, quiet, clean, great breakfast with a view, and very helpful and kind staff. I'll be back.
Stayed 1 night in Jun 2022

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean. Spacious. Good breakfast. Great neighborhood amidst the hills, alleys and cobblestones. on a quiet street in Santa Catarina yet steps away from all the busier areas and convenient to chiado etc. there is a gathering area steps from the front door overlooking the water where people tend to gather and there is always someone playing live music. Our flight home was cancelled and though the hotel was full they let us leave our bags and even return before our late night rescheduled flight to charge our devices and hang out in their outdoor balcony and have a coffee! Small boutique hotel I would highly recommend to anyone visiting Lisbon. Also we had a family room with 2 separate bedrooms each with queen bed; no common lounge in the room but the space was roomy; and one large bathroom with a good shower. The family rooms have a window to a central unusable alley so there is some natural light but no view of the street or water. Cabs can get to the hotel but to take Ubers you must walk 2 delightful blocks in any direction. If you love walking and hills and twists and turns and soaking up the culture of Lisbon then stay here or in a similar neighborhood! Couple cool places for a drink in the sun at end of the day very close by.
Stayed 4 nights in Jun 2022

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained, friendly staff, and the location great. Wish I could have stayed longer.
Stayed 2 nights in Jun 2022

10/10 Excellent

Brian, Plymouth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and location
Stayed 4 nights in May 2022

10/10 Excellent

kathryn

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent hotel with stunning roof bar
Hotel is in perfect location stunning views over the old town . Lovely room and staff were so nice and very helpful. Breakfast was really nice with a great choice of food. Close to all places of interest and found the trams 🚊 amazing way to get round the city. Would highly recommend this hotel
Stayed 3 nights in May 2022

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I absolutely loved our stay and the staff was so friendly and helpful when it came to things to do, restaurants, calling a cab, finding transportation, etc. Definitely one of the best places I have stayed and the staff was a huge reason for that. Also are accommodations were great too!
Stayed 2 nights in May 2022

8/10 Good

Eva-Linn

Stayed 4 nights in May 2022

6/10 Okay

Adiba, Carrollton

Liked: Staff & service
Stayed 4 nights in Apr 2022

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Short flat walk to the main street that has Tram 28 running on it.
Stayed 4 nights in Feb 2022
Response from Hugo Teixeira on Apr 28, 2022
Hello Allan thank you so much for the review, we hope that you had a safe trip, and that you come back for another visit very soon. Best regards Hugo Teixeira

8/10 Good

Megan

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great customer service. I would think of this as more of a glorified hostel rather than a hotel. Bed very clean and comfortable, bathroom and some other details were not totally clean. Shower with slow drain. Met our needs but did not feel luxurious :).
Stayed 1 night in Jan 2022
Response from Hugo Teixeira on Jan 20, 2022
Hello Megan Thank you so much for you comment, we are tending to the details, hope you come back again. Best Regards Boutique Hotel Monte Belvedere

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Hugo Teixeira on Jan 12, 2022
Thank you so much for your amazing review, hope that you can stay with us again in the near future. Best regards Monte Belvedere Team

8/10 Good

Kathleen

Liked: Staff & service
Stayed 10 nights in Dec 2021

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Monte Belvedere by Shiadu
This is my second time staying at Monte Belvedere by Shiadu, so it goes without saying, I'm a fan. I wouldn't choose to stay somewhere again if I didn't really enjoy it. It's a beautiful building. I live the area. My room was very nice and even though it wasn't billed as a room with a view, I got a great picture of the bridge at sunset. The restaurant on the roof is delicious and my reservation included breakfast, which was also served on the rood. Gorgeous views. Great staff. I love this hotel.
Stayed 1 night in Dec 2021
Response from Hugo Teixeira on Dec 16, 2021
Hello, thank you so much for the kind words, we hope to see you again some day Best wishes Hugo Teixeira

10/10 Excellent

Carmen R.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay Monte Belvedere! We opted for the family room and it was spacious yet cozy. Rooms & Property are very clean and well kept. The hotel is very eco friendly. I can’t say enough about the staff, they were amazing, friendly and informative. We had a very early flight going back home and staff arranged for a picnic box to take with us our trip, such a thoughtful and kind gesture! Thanks Liliana & team! It came in handy too on our long flight. The area is very beautiful and centralized, easy access to major sights (those hills though). The property also has very nice a rooftop bar with spectacular views of Lisbon. Will definitely stay at Monte Belvedere again.
Stayed 4 nights in Sep 2021
Response from Monte Belvedere Team on Oct 5, 2021
Olá Carmen, Thank you very much, we are so happy that you had a lovely stay with us! We will be here wait for your return in Lisboa or maybe in Porto or Sevilla :) Best regards, Liliana

8/10 Good

Constantine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scenery
Stayed 2 nights in Sep 2021
Response from Monte Belvedere Team on Sep 29, 2021
Olá, Thank you for your review. Best regards, Liliana

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and great hotel
The hotel was located in a great spot, close to hip restaurants and shops..easy walking to all. The hotel was clean, staff where really friendly and welcoming, breakfast was yummy and the roof top bar is a must! i highly recommend Monte Belvedere Hotel!
Stayed 1 night in Sep 2021
Response from Liliana on Sep 16, 2021
Olá Jason, Thank you so much for your review! It is really good to hear that :) Hope to see you again soon! Best regards, Liliana

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and the most amazing view of Lisbon. Easy access to most attractions. Close proximity to restaurants, bakeries, and shopping districts.
Stayed 10 nights in Jul 2021
Response from Liliana on Sep 16, 2021
Olá, Thank you so much for your review! Hope to see you again soon :) Best regards, Liliana

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Fantastic hotel with a great location! Vera and Bruna on reception were wonderful and so helpful!
Stayed 2 nights in Sep 2020

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place to stay, close to many restaurants, their roof space is beautiful especially in the afternoon, and super friendly staff
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great, staff very friendly, overall really nice place to stay
Stayed 2 nights in Jan 2020

10/10 Excellent

seema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are excellent
Just book it, great rooms, good location, & a bar on the roof, what’s not to like. P.S staff are excellent
Stayed 2 nights in Jan 2020
Response from Marisa - Monte Belvedere Team on Jan 21, 2020
Thank you so much for your feedback! We will be more than happy to have you with us again!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was breathtaking and staff very helpful and friendly
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 4 nights in Nov 2019