Our room was filled with cigarette smoke for the first 2 days of our stay. The first morning I was woken up by the foul smell, told the front desk, and all they did was cover it up with perfume. I went back down an hour later and reiterated how it smelled so bad and how it was supposed to be a smoke free room. I was told a manager would be looking into it and asked for a follow up twice, which I was promised both times. We left for the day and came back in the afternoon to the entire floor and our room smelling like smoke. I went back downstairs and was gaslit when I was told “it was investigated and there is no one smoking in the room/building”. I took a staff member upstairs and they finally agreed that it smelled. Obviously no one even bothered to go up at any point during the day otherwise it would be have been super obvious!! The smokers were finally addressed but at this point, it ruined 2 of our 3 night stay. Overall, service and care for those paying to be in the hotel is non-existent. Lastly, we had our room cleaned and toilet paper wasn’t restocked and garbage was left. Considering we paid a decent price for the 3 nights, we left with a sour taste in our mouths- we would not stay there again.