Deluxe Condo, 1 Queen Bed with Sofa bed, Fireplace, Sea View | View from room

Reviews of Surftides Plaza Rentals

2 out of 5
Surftides Plaza Rentals
1415 Northwest 31st Place, Lincoln City, OR

Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 120 reviews" "
Rating 8 - Good. 25 out of 120 reviews" "
Rating 6 - Okay. 9 out of 120 reviews" "
Rating 4 - Poor. 10 out of 120 reviews" "
Rating 2 - Terrible. 3 out of 120 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Hannah

Travelled with family, Travelled with pets
Liked: Amenities, property conditions & facilities
The pool guy wouldn't let anyone into the pool until 9:15AM and proceeded to be the rudest person to the guests. He wouldn't even let me put down my towels and phone before he was yelling at me to shower before getting into the pool. He also harassed guests about using the hot tub for several minutes.
Stayed 2 nights in May 2024
Response from Surftides Plaza Rentals on May 14, 2024
Hannah, thank you for your feedback on your stay with us in 154, Return of the Jetty. We are disheartened to hear you did not have a pleasant experience with the condo association's maintenance staff in the pool area. Although we don't manage the pool and other property amenities, we will be sure to share your experience with the association to make them aware of this interaction. We hope you otherwise loved all that our condo had to offer, including the the ocean view from the balcony. It was a pleasure to host you and we hope to have the pleasure of hosting you again in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in May 2024
Response from Surftides Plaza Rentals on May 7, 2024
Hey John, thank you so much for taking the time to leave us a 5 star review! We are so happy to hear that you enjoyed your stay here at Surftides Plaza! Hopefully you enjoyed that beautiful ocean view right from the patio and quick beach access! Thanks for being a great guest and we hope to have the chance to host you again in the future!

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. We stayed three nights and really enjoyed it. The place was clean and had a great view of the ocean. I would definitely recommend this place.
Stayed 3 nights in Apr 2024
Response from Surftides Plaza Rentals on Apr 29, 2024
Heather, thank you for your kind words! We're delighted to hear that you enjoyed your three-night stay and found the property clean with a great ocean view. Your recommendation means a lot to us. We hope to welcome you back again soon for another wonderful stay!

10/10 Excellent

Sefora

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place we loved the pool
Stayed 2 nights in Apr 2024
Response from Surftides Plaza Rentals on Apr 27, 2024
Thank you so much for this wonderful review! We're elated to hear you had a fantastic time and enjoyed our amenities like the pool and hot tub! Thank you again, we hope to host another one of your coastal getaways!

8/10 Good

Ethan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Surftides Plaza Rentals on Apr 16, 2024
Ethan, thank you for taking time to review your stay in 268 Shrimply Irresistible! We are pleased to know you enjoyed your visit with us and hope you found the condo to be well-stocked with everything you needed to have a relaxing coastal getaway! It was a pleasure to host you and we hope to see you again soon at Surftides Plaza Rentals!

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the fact there was a game room, pool, and laundry room and ocean view and walking path to the ocean.
Stayed 3 nights in Apr 2024
Response from Surftides Plaza Rentals on Apr 15, 2024
Amanda, tt sounds like you had a fantastic stay with us in unit 261, Schooner Eclipse! We're thrilled that you enjoyed the amenities like the game room, pool, and laundry facilities, as well as the beautiful ocean view and easy access to the beach. We hope to welcome you back for another wonderful experience soon!

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This our go to place when staying in Lincoln City. Always a great deal
Stayed 2 nights in Mar 2024
Response from Surftides Plaza Rentals on Apr 3, 2024
Troy, it's fantastic to hear that you've found your go-to place in Lincoln City! We're thrilled that you've had consistently great experiences and consider it a great deal. We appreciate your loyalty and look forward to welcoming you back for many more enjoyable stays in the future!

10/10 Excellent

Geni Jillian, Riddle

Liked: Cleanliness, staff & service, property conditions & facilities
Management was very nice and helpful, making for a great stay. Thank you, I’ll be back!
Stayed 5 nights in Mar 2024
Response from Surftides Plaza Rentals on Mar 24, 2024
Thank you for your kind words! We're delighted to hear that our management team could enhance your stay. We look forward to welcoming you back for another enjoyable experience in the future. If you need anything at all, don't hesitate to reach out. Safe travels until we see you again!

8/10 Good

Sarah

Liked: Cleanliness
Older property with quite a few Owners living onsite. Three floors and no elevator. Which is too bad because the third floor has a fantastic view. The lack of an elevator will make me think twice before staying there again. Overall though it was a nice stay.
Stayed 2 nights in Mar 2024
Response from Surftides Plaza Rentals on Mar 22, 2024
Sarah, thank you for taking time to review your stay in 358, Waterfall In Love! We are excited that you loved the ocean view from this third floor condo. We hope you loved our quiet location and easy beach access. Hopefully you also had the chance to enjoy the property amenities like the indoor pool and spa, as well as the game room. It was a pleasure to host you and we hope to have you as our guest again soon.

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view of course, the pool and hot tub were awesome. It was great!
Response from Surftides Plaza Rentals on Mar 18, 2024
Amanda, thank you for your 5 out of 5 review of your stay in 264, Uptown Gull! We are thrilled that you enjoyed the ocean view and hope it was relaxing to watch the waves roll in from the balcony. We are glad that you had the chance to enjoy the property amenities. We trust your check-in was smooth and that the condo had all the items necessary for preparing and eating meals in the kitchen. It was a pleasure to host you and we hope to have you back as our guests again soon!

4/10 Poor

Jeff Dean

Stayed 2 nights in Mar 2024
Response from Surftides Plaza Rentals on Apr 9, 2024
Jeff, thank you for submitting you review. We would love to know your thoughts on how we can improve to ensure a better guest experience. We greatly appreciate your feedback!

10/10 Excellent

Ken L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view with easy beach access
Stayed 4 nights in Feb 2024
Response from Surftides Plaza Rentals on Feb 26, 2024
Ken, thank you for sharing your experience on unit 264,Uptown Gull! We're glad to hear that you enjoyed the ocean view and found the beach access convenient. We hope you had a relaxing time during your stay, and we look forward to welcoming you back in the future for more seaside enjoyment. Take care!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We staying in a lovely room.
Stayed 2 nights in Feb 2024
Response from Surftides Plaza Rentals on Feb 12, 2024
Thank you for your feedback! We're glad to hear that you enjoyed your stay in this lovely room! We hope to welcome you back again soon!

6/10 Okay

ruth

Disliked: Cleanliness, property conditions & facilities, room comfort
My first night,I was sat to the recliner chair but there’s something bit that cause itchiness to my legs and the blankets that I used gives itchiness also.The coffee pot was not clean there's old water and ground coffee in it.Also the curtain was not properly hooked.The floor runner has a dried dog urine.The power went out,the flashlight that’s in the living room was working.
Stayed 14 nights in Jan 2024
Response from Surftides Plaza Rentals on Feb 6, 2024
Ruth, thank you for taking time to review your recent stay in 270, Wecoma to the Jungle. We would have loved to assist you with your concerns while you were staying with us and are disheartened to hear that you did not have an exceptional stay with us. We will be sure to share your findings with the coffee maker and the runner with our staff so your concerns are heard and to avoid situations like this in the future. Although extremely disappointing, we are unable to control the brief yet widespread power outage that Lincoln City experienced during your stay. We would like to apologize on behalf of Pacific Power, the utility company. Thankfully the outage didn't last more than an hour and power was restored within a reasonable amount of time. We would love to host you again to provide you with an even better experience with us, as we know we can do better. Should you choose to stay with us again, please do not hesitate to reach out to us during your stay if you have any concerns. Our team will happily rectify them for you as quickly as possible. Thank you, again, for your valuable feedback. We wish you the best in your future travels.

8/10 Good

amber

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the silverware and plates available for use.
Stayed 2 nights in Feb 2024
Response from Surftides Plaza Rentals on Feb 5, 2024
Amber, thank you for your feedback on unit 358, Waterfall in Love! We're glad to hear that you appreciated the silverware and plates available for your use during your stay. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. We look forward to hosting you again in the future!

10/10 Excellent

Michael

Travelled with family and small children, Travelled with pets
Very happy with everything and price was amazing.
Stayed 2 nights in Feb 2024
Response from Surftides Plaza Rentals on Feb 5, 2024
Hi Michael!Thank you for sharing your positive feedback with us! We are so pleased to hear that you found your stay in Unit 264, Uptown Gull, to be a five-star experience! We are thrilled to hear that you appreciated the value of the condo and that the price suited your needs well. We would love to host you again, you are welcome to visit us again at Surftides Plaza Rentals anytime!

6/10 Okay

Kimberley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place will definitely come again
Stayed 2 nights in Jan 2024
Response from Surftides Plaza Rentals on Jan 21, 2024
Hi Kimberley!Thank you for taking the time to write a review of your stay in Unit 261, Schooner Eclipse. We are glad to hear that you enjoyed it and that you already plan to visit us again! We hope you enjoyed the ocean view from your cozy condo, as well as the heated indoor pool and hot tub. We look forward to hosting you again soon, you are welcome back anytime!

8/10 Good

shawna

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Amenities were good, The view was amazing! parking was okay, but the power breaker kept flipping. Not enough breakers.
Stayed 2 nights in Jan 2024
Response from Surftides Plaza Rentals on Jan 18, 2024
Thank you Shawna for your review! I am so glad you enjoyed you stay and the many amenities we offer! I happy we were able to share the experience of the beautiful view of the ocean from the private balcony. I am sorry to hear about the breakers flipping, I will make sure I have maintenance address that and make sure it gets fixed. Thank you so much for letting us know! We enjoyed hosting you and welcome you back any time!

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Surftides Plaza Rentals on Jan 4, 2024
Thank you so much Daniel for your great review! I am so glad you enjoyed your stay. I hope you were able to enjoy the many amenities here, like our salt water pool, hot bubbly spa and newly renovated game room. We enjoyed hosting you and welcome you back anytime!

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second Stay
This is mine and my husbands second time staying at Surftides Plaza Rentals. They never disappoint. The pilot light went out on the gas fireplace and it just needed lit. I contacted the host and maintence showed within minutes and fixed it. The balcony was difficult to enjoy as there are tiny nats that keep hovering on the glass, if there was a screen door I think the balcony could have been enjoyed more but the nats made it rather difficult. Hopefully something can be done so the balcony can be better put to use.
Stayed 3 nights in Dec 2023
Response from Surftides Plaza Rentals on Jan 3, 2024
Thank you Dorothy for your great review! I am so happy to hear that you enjoyed your stay! We are always ready to help if something goes wrong like the pesky pilot light. I will pass on the good kudos to my co workers about their jobs well done! I am so sorry to hear about the tiny nats! I will definitely have that looked into and see if there is anything we can do about that if it happens again in the future. We definitely want our guests to be able to be out on the balconies. Thank you for your patience and understanding. We loved hosting you Dorothy and welcome you back any time!

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Surftides Plaza Rentals on Dec 29, 2023
Thank you Marina for your great review! We enjoyed hosting you and welcome you back to Surftides Plaza whenever you are in Lincoln City!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Surftides Plaza Rentals on Feb 6, 2024
John, thank you for your 5 out of 5 review of your recent stay in 62, Sun of a Beach! We are elated that you had such a wonderful time. We hope our location was the perfect place to enjoy the ocean view and spend your coastal getaway. It was a pleasure to host you and we hope to have you visit us again soon at Surftides Plaza Rentals!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Surftides Plaza Rentals on Dec 9, 2023
Hi Michael! Thank you so much for taking the time to leave such a wonderful 5/5 review! We are thrilled to hear that you enjoyed your stay in Unit 153, Cute and Cuttley. It was our pleasure to host you, and we're delighted that everything met or exceeded your expectations. If your travels bring you back to Lincoln City, we would be more than happy to host you again at Surftides Plaza Rentals. You are welcome back anytime!

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love being close to the beach. Furniture and beds were outdated and uncomfortable otherwise the stay was great and we enjoyed our time on the coast.
Stayed 4 nights in Nov 2023
Response from Surftides Plaza Rentals on Nov 17, 2023
Thank you Ann for your review! I am glad you enjoyed your stay and your time on the coast! I hope you were able to enjoy some of our amenities like our salt water pool (one of the only ones in Lincoln City) or our bubbly hot tub! We enjoyed hosting you and encourage you to look at some of our other units that fit better. I will pass on the recommendations to the owner! Thank you so much, we hope to see you again some time!

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Surftides Plaza Rentals on Nov 6, 2023
Thank you so much Dominic for your amazing review of your time here at Surftides Plaza Condo's! I am so glad to hear you enjoyed your stay and the condo. We loved hosting you, and welcome you back any time!

8/10 Good

Anna

Liked: Cleanliness
Stayed 5 nights in Oct 2023
Response from Surftides Plaza Rentals on Nov 1, 2023
Thank you Anna for your review! I am glad to hear you enjoyed your stay at Surftides Plaza Rentals! We enjoyed hosting you and welcome you back any time!

10/10 Excellent

Lyudmila

Stayed 3 nights in Oct 2023
Response from Surftides Plaza Rentals on Oct 28, 2023
Hi Lyudmila!Thank you so much for taking the time to leave a 10/10 review of your stay in Unit 362, Son of a Beach! We are so happy to hear that you had such a wonderful experience! We are delighted to know that you enjoyed the amenities, the cleanliness, the incredible ocean view, and our great location. We truly enjoyed hosting you and look forward to your next stay with us. You are welcome back at Surftides Plaza Rentals anytime!

6/10 Okay

Whitney

Liked: Cleanliness, property conditions & facilities, room comfort
Just ok.
The place itself was cute and cozy! A little dated but overall mostly clean. Amazing views of the ocean. Trying to find parking was a pain. I was needing to adjust the reservation not even 12 hours after I booked it and the company never responded so that was frustrating.
Stayed 2 nights in Oct 2023
Response from Surftides Plaza Rentals on Oct 23, 2023
Greetings Whitney, Thank you for your review, I am glad that you found the condo cute, cozy and clean! The view is definitely one of my favorite features of being here at Surftides Plaza Condo's. We did actually respond to hotels.com. I highly recommend booking through us next time to avoid situations like that. We unfortunately do not have control of third parties, and have a little more flexibility than them. We would love to host you again, you were a wonderful guest!

8/10 Good

Chris

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dated with dirty carpet
This place needs a serious overhaul. It is so dated and the carpet is disgusting! The whole unit smells. We had to keep the windows open the whole stay so we could tolerate the smell. If they put you in unit 261 I would cancel and find another property. On a brighter note the property has a real nice pool and the location is great.
Stayed 3 nights in Oct 2023
Response from Surftides Plaza Rentals on Oct 23, 2023
Greetings Chris, I am sorry to hear that you were displeased with the condition of the room. We offered to have housekeeping come up to spot treat and find and fix any smell coming from the unit, but we never heard back from you. I am glad you enjoyed our location and the rest of the amenities! I do encourage you, that if you stay with us again to reach back out if you have any issues. We have staff on site to help fix things like that. We wish you the best!

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
My husband and I had a Mini vacation at Lincoln City which was very enjoyable. The condo had everything we needed and was clean and comfortable. The location of the condo makes it easy to drive around and there is easy access to the beach where we could take our lab to walk. I would recommend this condo for other couples getting away for short vacations. It is small being a studio condo and I believe anymore than 2 people and a pet would be too crowded. Cute and cozy!!!
Stayed 3 nights in Oct 2023
Response from Surftides Plaza Rentals on Oct 20, 2023
Greetings Mary!Thank you so much for your amazing review! I am so glad you enjoyed your stay and found the condo well stocked and in a nice location. We absolutely enjoyed hosting you, and welcome you back any time!

10/10 Excellent

Gurie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in/check out. Pool water was amazing. Well stocked unit
Stayed 2 nights in Oct 2023
Response from Surftides Plaza Rentals on Oct 17, 2023
Thank you Gurie for your amazing review! I am so glad you were able to enjoy the pool, and how well the unit was stocked! We were happy to host you and would love to have you back any time here at Surftides Plaza Rentals.

8/10 Good

Carrol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view and very comfortable. Overall a wonderful visit. Got here late, office closed. Would suggest a note on their door that says to check email for check in directions. Otherwise very enjoyable 😊
Stayed 2 nights in Oct 2023
Response from Surftides Plaza Rentals on Oct 14, 2023
Hi Carrol!Thank you for sharing what an amazing and comfortable time you had with us in Unit 358, Waterfall in Love. We appreciate your feedback and are thrilled to hear that you found the condo to be clean and well-suited to your needs. The incredible ocean view from the balcony is definitely a highlight, but we are happy that you found your overall stay wonderful! Although the office is open during business hours, we do our best to make sure you receive your information before your arrival to be sure your check-in process is a smooth one. To the right of the office door, there is a sign that directs guests to their email for instructions, as well as other pertinent information in case their arrival is after business hours, but we apologize that it was not helpful for you in this case. We would love to host you again at Surftides Plaza Rentals, you are welcome back anytime!

8/10 Good

Shari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Surftides Plaza Rentals on Oct 12, 2023
Thank you Shari for staying with us here at Surftides Plaza Rentals! I am happy to hear you enjoyed your stay, and hope you got to enjoy the beautiful ocean view and private beach access too! We enjoyed hosting you and welcome you back any time!

4/10 Poor

Terry

Disliked: Cleanliness, property conditions & facilities
Was not the room I booked. The room was in need of a serious renovation. Rug, paint. Countertops and cabinets look like ftom the 70's. In addition, the bed was awful. Very disappointing 😕
Stayed 2 nights in Oct 2023
Response from Surftides Plaza Rentals on Oct 10, 2023
Greetings Terry,I am sorry to hear the room you thought you were getting, was not the one you got. When you book through third party agencies, they tend to book you to the room type and then place you in our calendar at any unit available with the bed type for instance. I recommend calling to book so that way you know you are getting what you expect. Each condo here at Surftides Plaza Condo's, is different. They each have different owners, giving each one a unique personality. Check us out and find the one that fits you best!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly as described and even better than our expectations.
Stayed 4 nights in Aug 2023
Response from Surftides Plaza Rentals on Sep 27, 2023
Heather, we're love to hear that your experience matched and even exceeded your expectations! We have to agree that condo 153, Cute and Cuttley lives up to its name by being a cozy and fun place to spend time away! Providing a seamless and enjoyable stay is our top priority, and we're delighted that you found everything to be exactly as described, if not better. If you ever have more adventures in our coastal town in mind, we can't wait to welcome you back for another fantastic stay.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful view of the Ocean, Condo was clean and had all of our needs in the kitchen.
Stayed 3 nights in Sep 2023
Response from Surftides Plaza Rentals on Sep 27, 2023
Diane, thank you for sharing your feedback on your stay in condo 370, Golden Gulls! We're delighted that you enjoyed the stunning ocean view and found the condo clean and well-equipped in the kitchen. Having the availability to make your own snacks and meals while you are away is so convenient. Your satisfaction is important to us, and we're committed to providing a top-notch experience. We look forward to hosting you again and making your next stay even more memorable!

6/10 Okay

Dale

Travelled with partner
Liked: Staff & service, amenities
We like the location and the view. Overall, the property outside our particular unit was well maintained and it appears that the property management is doing a good job of maintaining and improving the property. The owner of our particular unit (261) definitely needs to do some major remodeling and updating. I would recommend that the unit not be rented until the carpet is replaced-it is horrible
Stayed 3 nights in Sep 2023
Response from Surftides Plaza Rentals on Sep 23, 2023
Dale, thank you for taking the time to leave a candid review of your stay in unit 261, Schooner Eclipse. We sincerely appreciate your valuable comments, as they help us ensure a better experience for all our guests. We're delighted to hear that you enjoyed the location and the view, as well as the overall maintenance of the property. We take great pride in providing a well-maintained and appealing environment for our guests. Your feedback about the need for remodeling and updating is invaluable to us, and we take this matter seriously. We will be passing on your feedback to the owner to consider your experience. We genuinely appreciate your recommendation and understanding. Our goal is to provide a memorable and enjoyable experience for all our guests. Thank you for choosing us for your stay, and we look forward to the opportunity to serve you better on your next visit!

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Surftides Plaza Rentals on Sep 23, 2023
Janice, thank you for taking the time to review your recent stay in unit Toys "R" Walrus, and for providing us with a rating. We greatly appreciate your feedback. We are pleased to see that you rated your stay an 8 out of 10, and we hope that overall, you had a positive experience during your time with us. However, we would love to hear more about your stay and any specific areas where we can improve and earn that perfect 10 in the future. Your feedback is invaluable to us as we continually strive to enhance our guests' experiences. If you have any additional comments or suggestions, please feel free to reach out to us directly. We are here to ensure that every guest enjoys a memorable and comfortable stay. Once again, thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again in the future, with the goal of making your next stay even more exceptional!

8/10 Good

Janet

Stayed 2 nights in May 2023
Response from Surftides Plaza Rentals on Oct 12, 2023
Thank you Janet! I am glad you had a wonderful time at the beautiful Surftides Plaza Condo's! We enjoyed hosting you, and welcome you back any time!

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and love the beach theme . I also love how it's close to beach access.
Stayed 2 nights in Sep 2023
Response from Surftides Plaza Rentals on Sep 18, 2023
Thank you so much Jessica for your wonderful review! We greatly appreciate your review and loved hosting you! We welcome you back anytime.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Beach Condo - close to everything.
This is a lovely condo, with a wonderful view of, and good access to the beach. All the necessities are provided. A very nice little kitchen, a very nice queen-size bedroom (we didn't use the Murphy bed) and two full bathrooms. And lots of storage. My only suggestion would be a full-length mirror somewhere in the condo. And Kleenex. The third-floor location gives a great view. And the stairs offer a 'free' workout.
The beach.
Sunset from the balcony
View from the balcony.
Stayed 3 nights in Sep 2023
Response from Surftides Plaza Rentals on Sep 17, 2023
Richard, thank you so much for your wonderful review of your stay in unit 361, Bring Home the Beacon! You are absolutely right, when location matters we are the perfect spot to take it all in! We are happy that you enjoyed the expansive ocean views this condo offers! That plus our heart of Lincoln city location that is close to shopping, several dining options, and local entertainment as well as our incredibly easy beach access - we think all this makes us a real gem of Lincoln City! Thank you again for your kind feedback. We can't wait to host your next beach vacation!

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of the ocean and you can hear the waves. Overall the unit was in good repair, with some stains in carpet. Kitchen had everything you would need. Comfortable furniture & bed. This unit allowed pets. Since unit was on 2nd floor & our dog blind, we had to carry him up & down. Next stay we will get a ground floor unit.
Stayed 4 nights in Sep 2023
Response from Surftides Plaza Rentals on Sep 16, 2023
Thank you for sharing your valuable feedback about your recent stay in one of our oceanview units! We're pleased to hear that you enjoyed the great view of the ocean and the soothing sound of the waves - there's nothing quite like that ocean ambiance to enhance your stay! We appreciate your feedback regarding the condition of the unit. We take cleanliness and maintenance seriously, and your comments about the carpet stains have been duly noted. We will ensure that our housekeeping team pays special attention to this matter to maintain our high standards of quality. It's wonderful to know that you found the kitchen well-equipped with everything you needed, and that the furniture and bed provided a comfortable and enjoyable stay! We understand that having a pet along can present unique challenges, and we're sorry to hear about the inconvenience of the 2nd-floor location for your blind dog. We appreciate your understanding and patience in this matter. For your next stay, we'll be more than happy to assist you in booking a ground floor unit to ensure both you and your furry friend have a seamless experience. Thank you again for choosing us for your stay, and we look forward to accommodating you and your dog next time!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Surftides Plaza Rentals on Sep 11, 2023
Thank you Mike for your awesome review! You were a great guest, and we would love to have you back any time!

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Amazing view of ocean and it was centrally located. We enjoyed our stay.
Stayed 3 nights in Sep 2023
Response from Surftides Plaza Rentals on Sep 9, 2023
Michelle, thank you so much for your high praise of your stay in unit 153, Cute and Cuttley! We're thrilled to hear that you had an enjoyable stay and that you appreciated the amazing view of the ocean from our property. The natural beauty of our location is indeed one of our greatest assets, and we're delighted that it added to the overall quality of your stay! Thank you once again for choosing to stay with us, and we hope to have the pleasure of hosting you again in the future!

8/10 Good

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Surftides Plaza Rentals on Sep 9, 2023
Kathy, thank you for leaving a review of your stay in unit 261, Schooner Eclipse! If you have any feedback on how we can improve our services, please feel free to reach out. Thank you again for staying with us and we hope to have the opportunity to host you again for another relaxing coastal getaway!

10/10 Excellent

Eric

Stayed 2 nights in Aug 2023
Response from Surftides Plaza Rentals on Oct 10, 2023
Thank you Eric for your great review. I hope you were able to enjoy the salt water pool, hot tub, game room, and beach access! We hope to host you again on your next Lincoln City Adventure!

10/10 Excellent

Angela

Stayed 3 nights in Aug 2023
Response from Surftides Plaza Rentals on Sep 23, 2023
Angela, thank you so much for your rating of your stay in unit 361, Bring Home The Beacon! We are truly grateful for your positive feedback. Your satisfaction is our top priority, and we're delighted that you had such a wonderful experience during your stay. We aim to provide the best possible service and accommodations to all our guests, and your rating is a testament to our efforts. If you ever decide to share more details about your stay or if you have any suggestions for us, please don't hesitate to reach out. We always value the input of our guests as it helps us maintain and improve our standards. Once again, thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic experience in the future!

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Beach view was amazing. The kitchen light did not work, the carpet felt damp, and had LOTS of spots on them, the door was a bit difficult to open at times, the bathroom exhaust fans did not work. The TV is VERY difficult to operate the way it is set up. It was quiet and restful though, and we enjoyed out 2 nights there.
Stayed 2 nights in Aug 2023
Response from Surftides Plaza Rentals on Aug 30, 2023
Thank you so much for letting us know about the issues you encountered. The kitchen light was tested and was found to be working as normal, but I will make sure we keep an eye on it. All of the doors here on the coast tend to swell when the humidity rises and can be a bit finicky sometimes. I did have them check the fans in the bathroom and there was a gfi switched that needed to be reset on the outlet and they were in working order again. In each room we have tv tips both in the room information booklet, as well as a single sheet with them on it that is laminated and usually not far from the tv. We also have staff available to help until 10pm. I wish you would have told us about the issues while you were here, and we could have had maintenance come up and fix it. We would love for you to give us another chance so we can give you the 5* stay you truly deserve! Thank you Mary!

4/10 Poor

shari, Boise

Travelled with partner
Disliked: Property conditions & facilities
We were on the ground floor and the noise was loud from outside and the people above us. It was all day and most of the night. There was a hose outside our bedroom window and people used it while we were trying to sleep. Could not rest at all.
Stayed 5 nights in Aug 2023
Response from Surftides Plaza Rentals on Aug 27, 2023
Shari, Thank you for taking the time to leave us a review. Your feedback is important as we rely on hearing from our guests to ensure we’re doing a great job. As you shared in your review, this was not the case for you and for this, we do apologize. We understand that you are feeling disappointed. We are disheartened to hear that you had some discourteous neighbors that made your stay not as great as it could have been. We do have onsite staff that are happy to address any noise concerns you have. We do understand that you may not have known that this service was available to you. Thank you again for touching base with us and offering your feedback. We wish you all the best in your future travels.

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Surftides Plaza Rentals on Aug 23, 2023
Thank you so much Dawn for staying with us at Surftides Plaza Rentals! You were a pleasure to host, and we would love to host you anytime!