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Reviews of OYO Ocean Breeze Hotel at Lincoln City

2 out of 5
OYO Ocean Breeze Hotel at Lincoln City
1070 SE 1st Street, Lincoln City, OR

Reviews

6.4
Rating 10 - Excellent. 56 out of 329 reviews" "
Rating 8 - Good. 91 out of 329 reviews" "
Rating 6 - Okay. 80 out of 329 reviews" "
Rating 4 - Poor. 57 out of 329 reviews" "
Rating 2 - Terrible. 45 out of 329 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't have any record of my reservation through Expedia. No rooms, no apologies. The place looked horrible and overpriced. But the worst was the poor attitude of the staff.
Stayed 1 night in Apr 2021
Response from Bruce on Apr 24, 2021
This is not the experience we would like you to have! We will deep dive into this issue and will put our best efforts to enhance your experience with us. Regards, Bruce

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Apparently this hotel accepts room reservations even after being full. Charged for the room despite not being able to stay there. Terrible experience. Drove out to this location to find that there was nowhere for us to stay. Seemed to be happening to multiple people.
Stayed 1 night in Apr 2021
Response from Leo on Apr 19, 2021
We are sorry to know this, thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Alex

4/10 Poor

Verified traveller

Travelled with partner
Showed up to propert and turned us away for booking with Travelocity for one night. Declined reservation and sent us away. Didn’t stay. No explanation of refund. Disappointed in location and travel site.
Stayed 1 night in Apr 2021
Response from Bella on Apr 18, 2021
We are extremely sorry to know this, Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Bella!

6/10 Okay

Verified traveller

Liked: Staff & service
The hotel had been and just reopened. The room needed to be wiped down from being closed. Location is not on beach and you had to cross a very busy street to get to the beach
Stayed 1 night in Apr 2021
Response from Leo on Apr 5, 2021
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex

2/10 Terrible

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
No coffee maker nothing in room no cups. Woke up to four cop cars. Car near ours was broken into. Kids loitering around next to elevator with skateboards. Didn't feel safe at all.
Stayed 1 night in Mar 2021
Response from Gabi on Mar 31, 2021
Sorry for the unpleasant experience you had with us, Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Gabriel!

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2021
Response from Bruce on Apr 10, 2021
Thanks for the positive rating. Hope to host you soon Regards, Bruce

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The location was across the street from the beach. The rooms were a nice size. The property was neglected but it has real potential for a caring owner. What a shame.
Stayed 2 nights in Mar 2021
Response from Gabi on Mar 30, 2021
We are extremely sorry to know this, Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Gabriel!

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nothing like the pictures. Very thin walls. Hard to figure out where to check in at.
Stayed 1 night in Mar 2021
Response from Joe on Mar 29, 2021
This is not the experience we would like you to have! We will deep dive into this issue and will put our best efforts to enhance your experience with us. Regards, Joe

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021
Response from Leo on Apr 6, 2021
Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Alex

4/10 Poor

Verified traveller

Stayed 2 nights in Mar 2021
Response from Marie on Apr 6, 2021
Hi, We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Marie!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021
Response from Marie on Apr 18, 2021
Thanks for rating our services, Looking forward to your continuous appreciation and support. Regards, Marie!

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Everything would have been pretty good overall except for VERY loud children running back and fourth in the room above us, waking us up at 6-7 am every morning and continuing throughout most of the time we were there. It was as if we were inside of a bass drum almost non stop, no fun... We called and complained a couple times but there wasn't much they could do. The Floors were very dirty, very... My husband, children and i had black feet and had to lay towels down next to the bed to wipe our feet down before getting onto the beds. Tables were sticky and crummy, the sink drain kept coming apart and leaking all over the floor. Without these issues i think our vacation would have been a different story. I'm really not a picky person and hate to complain but i would never stay here again.
Stayed 2 nights in Mar 2021
Response from Jose on Mar 26, 2021
Sincere Apologies! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is perfect. Regards, Jose

2/10 Terrible

Ember

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go somewhere else
We booked an ocean view room on hotels.com, when we got to the room, it was NOT ocean view and had a do not disturb sign on it as if someone was staying in the room. Went back to the office. We were told we did not book a ocean view room and they had none available. Also told just to go into the room, there shouldn’t be anyone there. Got into the room, there was trash on the floor near the nightstand. We packed everything back to the car, got a refund and stayed somewhere else for the trip.
Stayed 1 night in Mar 2021
Response from Jose on Mar 26, 2021
Apologies for the inconvenience caused, Ember! We have marked a note for the experience you had with us and we will put in our best efforts to ensure your next stay is pleasant with us. Wish you a wonderful day ahead :) Regards, Jose

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property’s location to the beach as well as Devil’s Lake. Great location and great price for our experience.
Stayed 1 night in Mar 2021
Response from Marie on Mar 25, 2021
Hi, It feels great to see that our guest had a nice stay. We will feel obliged if you give us a chance to serve again. Have an amazing day ahead. Regards, Marie!

6/10 Okay

Valerie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Bryce on Mar 17, 2021
Hi, Valerie! Thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, Bryce

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was located on top of a roof of a strip mall, they were doing construction on the balconies above us so, for 10 straight hours we listened to drills, jackhammers and construction noises (not great for a relaxing get a way) the room was dirty and upon inspecting more, there was dirt and stains every where. The shower head only works if you are 5’0 or shorter and the hot water isn’t hot. On our second night out electronic keys stopped working and when I went to the OFF SITE lobby, the man told me that they had “no guests” in my room number and I had to argue for 30 mins for him to give me new keys to the room that I paid for and my stuff was in. It was a headache from start to finish. We won’t be returning.
Stayed 2 nights in Mar 2021
Response from Marie on Mar 19, 2021
Hi, We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Marie!

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I liked being to open my patio door and see the ocean
Stayed 2 nights in Mar 2021
Response from Bella on Mar 7, 2021
Hi, Thank you for sharing your feedback with us. We will work even harder for your complete satisfaction and make your stay turns out to be an amazing experience next time. Regards, Bella!

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
The place definitely feels like a rundown hotel where they lazy-remodeled. It wasn’t like TERRIBLE but definitely not great. Would I stay there again? If better things aren’t available, yeah it’s fine. But definitely going to try to find something better first next time
Stayed 1 night in Feb 2021
Response from Marie on Mar 5, 2021
Thanks for the positive rating, We feel thankful to have honest feedback from you. It will help us to a better level of expertise. Have a pleasant day! Regards, Marie!

6/10 Okay

Mike

Stayed 1 night in Feb 2021
Response from Chris on Mar 5, 2021
Hi, Mike! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Christina!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2021
Response from Marie on Mar 7, 2021
Hi, We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Marie!

4/10 Poor

Verified traveller

Travelled with pets
Disliked: Staff & service, amenities
I am 76 years old my issues were not feeling safe soon as you come in to check in the lady has her mask below her nose and Maids didn't even wear them. I installed the curtain for the bathroom tub the office did Supply new one. My wife ended up getting Windex from the maid so she could clean the window so we could see the ocean clear. The floor was not very clean. I would stay again giving them a second chance for the price it's a nice hotel
Stayed 2 nights in Feb 2021
Response from Marie on Feb 23, 2021
Hi, We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Marie!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
For the price it was nice and relaxing basic needs met....however i booked a room and paid the extra $5 per person to make sure i got that room. When i arrived to checkin the girl at the desk said she was going to "upgrade" my room because the system was going slow. My room was not an upgrade but infact a huge downgrade. I had reserved the room i wanted because of the bathroom that had a huge tub and seperate shower. So i was not happy about that at all.
Stayed 1 night in Feb 2021
Response from Mike on Feb 17, 2021
Hi, sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Mike

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Feb 2021
Response from Marie on Feb 16, 2021
Hi, We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Marie!

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Mike on Feb 15, 2021
Thank you so much for the charming rating Robert. Your review made our day. Have a great day ahead. Regards, Mike

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff either had no mask in sight (the housekeeper) or wore mask low below the nose. There was no early check in. No coffee due to Covid, but staff doesn’t wear a mask? Someone had sharpied the bottom of my remote, which turned the bedsheet and my hand bright pink. There was no soap in my room and a half used shampoo. When I called the front desk they assured me there was no difference in the body bar or cleansing bars they have. That’s fine, but why do I see two different ones in my friends room? I asked for soap and they said I can come get it. So they short me on soap then I have to do the leg work? I will never stay here again.
Stayed 2 nights in Feb 2021
Response from James on Feb 9, 2021
Something like this should not have happened. We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, James

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021
Response from Bruce on Feb 7, 2021
Hi, Josh. Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Bruce

4/10 Poor

Stephanie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel room was very dirty. The sheets had hairs on them. The bed pad had brown stains all over it. There was a big hole in the wall with cords sticking out. The baseboards had dirt all over them.
Stayed 1 night in Jan 2021
Response from Walter on Feb 2, 2021
Hi, Stephanie. Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Walter

8/10 Good

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Marie on Feb 1, 2021
We appreciate your positive rating, Tamara! We do take pride to serve our guests an amazing experience. Regards, Marie!

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The hotel/room got the job done. The room was clean and somewhat updated but its just an old building. Beware that our room did not have air conditioning, however it is winter and the heat worked great but i wouldnt want to stay during summer. The staff was nice and left us to ourselves so that was nice.
Stayed 1 night in Jan 2021
Response from Joey on Jan 30, 2021
Hi, we are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback. Regards, Joey

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place was a trap house. People up all night in the parking lot and stompi g around up stairs
Stayed 2 nights in Jan 2021
Response from Leo on Jan 30, 2021
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Barbara

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2021
Response from Barb on Feb 3, 2021
Thanks for your feedback! I hope we can host you again in the future.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Felt unsafe
There were people living in their cars in the hotel parking lot and with hardly any light in the lots it didn’t feel very safe. Not to mention that anyone was able to use the stairs or elevator to get into the hotel. Our door didn’t seem to shut just right so my wife couldn’t sleep in fear the door was going to be opened. The staff were all nice, but they also were smoking like right in front of the main lobby. Wish they could’ve done that somewhere else. It was close to the beach and honestly that’s the only thing that was great about the hotel.
Stayed 1 night in Jan 2021
Response from Marie on Jan 21, 2021
Hi, We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Marie!

6/10 Okay

Jacinda

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
I thought the room could’ve been cleaner. Our socks were black from the floor and the walls were really dirty.
Stayed 1 night in Jan 2021
Response from Bella on Jan 12, 2021
We are sorry to hear about your experience, Jacinda! Request to consider this as an off case, as cleanliness is one of the basic priorities in our hotel. Do give us another chance to host you soon and we will ensure that you experience the comfort and hospitality we are known for. Regards, Bella!

10/10 Excellent

Autumn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021
Response from Christina on Jan 12, 2021
Thank you so much for the positive rating, Autumn! Hope to serve you soon with an amazing stay. Regards, Christina!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has been updated and very clean rooms
Stayed 1 night in Jan 2021
Response from Marie on Jan 12, 2021
Hi, It feels great to see that our guest had a nice stay. We will feel obliged if you give us a chance to serve again. Have an amazing day ahead. Regards, Marie!

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Don’t leave anything behind
We left behind a belt that meant a lot to my spouse and they never returned it. Doesn’t make feel like going again the cleaning wasn’t so good ether.
Stayed 1 night in Dec 2020
Response from Marie on Jan 12, 2021
Hi, Sorry for the inconvenience you have faced. We can understand your situation, someone from our team will contact you soon and will try to resolve this as soon as possible. Regards, Marie!

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
scary night
Stayed 1 night in Dec 2020
Response from Marie on Jan 12, 2021
Hi, Samantha! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Marie!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oregon Coast Stay-over
Nice hotel located across the street from the beach. Comfortable and clean. Friendly staff, too!
Beach in Lincoln City.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020
Response from Marie on Dec 28, 2020
Hi, We are grateful that you took time out to rate us highly. We feel blessed to have your support. Regards, Marie!

8/10 Good

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Leo on Dec 26, 2020
Hi, Kristie! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Barbara

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020
Response from Leo on Dec 3, 2020
Hi, thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Alex

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020
Response from Jon on Dec 2, 2020
We appreciate your feedback, Laura! Hope to welcome you soon :) Regards, Jon

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Bryce on Nov 27, 2020
Thanks for rating us superbly, Magda! Glad to know that you loved our services :) Regards, Bryce

6/10 Okay

Crystal

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid this hotel
Looked through pics on site before booking. The pics are from rooms that they have remodeled but are not using. From the second we got on the elevator, the smell was so over powering, the hallway was almost as bad but they tried covering it with carpet powder. Smell made me sick to my stomach. I cut my foot on a loose tile on the bathroom floor. Took us about 10 minutes to figure out that we have to go check in at the motel next door. No phone in the room to call front desk.
Stayed 1 night in Nov 2020
Response from Bryce on Nov 23, 2020
Sorry for the inconvenience, Crystal! We understand that we were not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Bryce

4/10 Poor

Melanie

Stayed 2 nights in Nov 2020
Response from Marie on Dec 1, 2020
Hi, Melanie! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Marie!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2020
Response from Jane on Nov 22, 2020
Hi, we regret the unpleasant experience you had with us. We are continuously working for improvements. Looking forward to serving you better. Regards, Jane

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
You get what you pay for.
Stayed 1 night in Nov 2020
Response from Bella on Nov 18, 2020
Hi, We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Bella!

8/10 Good

Lori L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
large room, bed was comfy, couple of seating areas, very quiet
Stayed 1 night in Nov 2020
Response from Jane on Nov 19, 2020
Pleased to hear your kind words of appreciation, Lori! We will try our best to never fail to surprise you every time. Regards, Jane

4/10 Poor

Audrey

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
things not quite what they advertised
I set my stay up with a ocean view and what I got was a view of the high way and passed that was the ocean. when we got there we went to the office it was closed for that building we had to go across street to get the key and then when we started up the elevator there was a sign stating that the hotel was not responsible for theft of personal belongings. there was no key lock enter to the elevator. we dropped our things off and went exploring when we got back at 9 30pm our room was freezing so I turned on the heater. that did not work and the phone in the room did not work and there was a big crack in the ceiling. I had to go across the street to the desk to get help. at this point I was not happy I had prepaid for the room and I would not get my money back. the person at desk said they would not charge us for changing rooms. I wanted to get a discount but because I had booked on line they could not help me with that. after 35 minutes of Jimmy checking out the heater and finding another room we were able to get into a room with a working heater . still no working phone because they were remodeling the second floor of that building . I wish I would have known this when I checked in I would have done things different.
Stayed 1 night in Nov 2020
Response from Bella on Nov 11, 2020
We are sorry to hear about your experience, Audrey! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback with our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Bella!

2/10 Terrible

Scott, Oregon, hillsboro

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
All of the reservations through you at lincoln city and you did not notify me... we were left stranded... unacceptable and I expect a full refund.
Stayed 1 night in Sep 2020
Response from Ammy on Sep 18, 2020
Hi, Scott! We are sorry to know this, please do not worry, it is our responsibility to get this issue resolved. We have notified the relevant team so that we can resolve this as soon as possible. Regards, Leo