Room, 1 Queen Bed, Balcony
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Reviews of Coastal Inn by OYO Lincoln City - Oregon Coast Hwy

2 out of 5
Coastal Inn by OYO Lincoln City - Oregon Coast Hwy
1713 Nw 21st St, Lincoln City, OR

Reviews

5.8
Rating 10 - Excellent. 92 out of 636 reviews" "
Rating 8 - Good. 130 out of 636 reviews" "
Rating 6 - Okay. 133 out of 636 reviews" "
Rating 4 - Poor. 138 out of 636 reviews" "
Rating 2 - Terrible. 143 out of 636 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Shelby

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness
My stay was okay. The cleanliness was pretty poor but I had my own Clorox. :) The lady at the front desk was incredibly pleasant and I had no issues with having my dog there as well! Overall the stay was decent for the price.
Stayed 1 night in May 2024

2/10 Terrible

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was disgusting. Smells horrible. The mattress was putrid and stained. The only good thing was about it was the manager gave us a refund.
Stayed 1 night in Dec 2023
Response from Ammy on May 6, 2024
Hi, Sarah! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

6/10 Okay

Dustin

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Me and my wife are disabled and had to stay on third floor no elevator limited parking didn't even see a handicap parking spot at all and in the room the broken metal bed frame and cut and stubbed my toe bathroom was smaller than pictured toilet was almost right against the wall however the staff was super helpful and friendly the cleaning person didn't put any toilet paper went to office and they were quick to grab some super nice staff the building could use some renovations
Stayed 1 night in Dec 2023
Response from Ammy on May 6, 2024
\Hi, Dustin! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah.

10/10 Excellent

Ari

Stayed 1 night in Dec 2023
Response from Ammy on May 4, 2024
Hi, Ari! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 Excellent

Shunteshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was good as always
Stayed 1 night in Nov 2023

2/10 Terrible

Alexis

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cleanliness and safety issues
The room was not up to the mark in terms of cleanliness and safety. The absence of a fire alarm in the room is a serious concern, and the peeling paint and non-functional toilet and shower are unacceptable. It’s understandable that we were uncomfortable sleeping in the sheets and using the table due to their condition. There was no fire alarm in room, (found it next day beeping in the hallway on top of a fire extinguisher.) The place smells like it used to be a smoking room. Paint was pealing and window would not open if there was a fire. The bed was hard and has what I call spring assist. Was to afraid to sleep in the sheets. The toilet barely worked. The shower was gross, there was sticky stuff on the Table. The fount desk say they are open 4 to 6. Trying to check in at 5 and no one was there. Door says call #, so I did. Well that phone was on the desk just ringing. 20 min later they show up. No ID required for room just sign. We were given a WiFi password, for a WiFi that i was later told don't exist. We had to be somewhere at 6 so we made the mistake of not checking the room.Next day 9 am No one to be found and the office is locked. Tried many time to call the in case of emergence # no luck.came back at 4. I told manager about the fire alarm and how bad the room was and trying to get a hold of someone. He agreed with me and he joked that OYO stands for "On Your Own" and he don't recommend stay there. never received a refund
Stayed 2 nights in Sep 2023
Response from Maria on Dec 5, 2023
Hi, Alexis! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Maria

8/10 Good

Rhonda

Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from Dewi on Dec 5, 2023
That is great to hear, Rhonda! Thank you for joining our family, and we will always aim to live up to your standards. Regards, Dewi

2/10 Terrible

Brent, weiser

Travelled with family
Disliked: Amenities
Did think I had to ask this question now adays. The hotel is not wheel chair accessible.
Stayed 1 night in Oct 2023
Response from Charles on Dec 5, 2023
Hi, Brent! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Charles

10/10 Excellent

Samuel

Stayed 2 nights in Sep 2023
Response from Ava on Oct 17, 2023
Hi, Samuel! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Ava

6/10 Okay

Jessica

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Ava on Oct 17, 2023
Hi, Jessica! We are grateful that you took time out to rate us highly. We feel blessed to have your love and support. Regards, Ava

4/10 Poor

Katie

Disliked: Cleanliness, property conditions & facilities, room comfort
Ehh
I should of known by the price I was paying that it wasn’t going to be that great of a place. Unfortunately it was very dirty. I’m sure they are understaffed but no reason for rooms to still be disgusting.
Stayed 2 nights in Sep 2023
Response from Ava on Oct 17, 2023
Hi, Katie! We regret the inconvenience may have caused to you. We will try to make your next stay comfortable with us, we believe in continuous improvements. Looking forward to hosting you soon with a delightful stay ahead :) Regards, Ava

4/10 Poor

Patrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very Disappointed
They first put us in a room on the 3rd floor, which would have been okay, but not only is that where they have people renting but the room specifically had a very strong pinesol smell that was overwhelming. There is no air conditioning, no fans to blow the smell out. The hallway smelled like dog and pinesol. And let's not forget there is no elevator in this place. So I spoke with the desk and they moved us to the first floor. The room smelled earthy cleanser type. Not sure if the room really got cleaned as hair was found in the tub, so did not use. Although Christine at the desk was very helpful and kind, we would never stay at this place again. I wish we had not wasted our One Key credit on this location
Stayed 3 nights in Sep 2023
Response from Ava on Oct 17, 2023
Hi, Patrick! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Ava

4/10 Poor

Christopher

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The toilet didn't look clean; the whole building looked run down and dirty. The general area and surroundings seemed shady. I would not stay there again.
Stayed 2 nights in Sep 2023
Response from Ava on Oct 17, 2023
Hi, Christopher! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Ava

6/10 Okay

Karen

Nothing fancy for the $$$. Bathroom still had hair all over but it was cleaned. Beds on metal frames squeeked every time you moved . Good location restaurant wise .
Stayed 1 night in Sep 2023
Response from Ava on Oct 17, 2023
Hi, Karen! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Ava

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Feces on the wall.
This place is dusgusting. there was feces on the wall next to the toilet, very obvious too, no way you'd not see it. Wooden floors very sticky. TV cutting out all the time, wifi the slowest. Probably a good place to catch covid. And you could have a conversation right thru the walls w your neighbors. This place doesnt deserve ur money, its a dump, should be health inspected. Dont expect clean sheets.
Stayed 2 nights in Sep 2023
Response from Ava on Oct 17, 2023
Hi, Guest! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Ava

4/10 Poor

Phil

Disliked: Property conditions & facilities
The property was o.k., but not above average. My biggest complains were the low end bed and the fact that the TV remote would not turn on/off with the remote and the sound was terrible.
Stayed 1 night in Sep 2023
Response from Ava on Oct 17, 2023
Hi, Phil! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Ava

10/10 Excellent

Jessica

Stayed 2 nights in Sep 2023

2/10 Terrible

kelisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Ammy on May 4, 2024
Hi, Kelisha! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

8/10 Good

Darion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ava on Sep 12, 2023
Hi, Darion! We are glad you have taken time out to rate us highly. Having your love and encouragement we feel blessed. Regards, Ava

2/10 Terrible

Beatriz

Disliked: Cleanliness, property conditions & facilities, room comfort
Our 1st time staying @ this gotel/motel. As the saying goes, "You get what you paid for". But I never imagined it would be as bad. The filth is beyond words. Dog hair all up & down the corridor & stairs including animal feces in the corridor. The bathroom & shower looked like they hadn't been scrubbed in a while. Ice machine was great but no filtered water. I was told I would have to get water from our bathroom sink. The price says it all & now I know for the future to never rent here again.
Stayed 2 nights in Sep 2023
Response from Joey on Sep 12, 2023
Hi, Beatriz! Apologies for the inconvenience. We will investigate the concern to understand what went wrong and will surely take corrective measures so that such issues do not occur again. Regards, Joey

4/10 Poor

Justin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Probably one of the most uncomfortable beds.
So I booked this hotel last minute and it was relatively cheaper than other hotels. Probably one of the worse decisions I made. The room was not properly cleaned, the bathtub had mold growing in it, the ceiling was peeling, and worst of all the bed was like sleeping on a stone slab. We literally had to go buy an air mattress to pump up and place on top of the bed to get any type of good sleep. Also people were just smoking freely around the inside of the building and there seems to be people living from their cars in the parking lot. Overall, I won't be planning another stay here.
Stayed 2 nights in Sep 2023

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Ava on Sep 12, 2023
Hi, Monica! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Ava

4/10 Poor

Tammie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sad stay in Lincoln city
Room was not cleaned well, debris on the floor Leftover straws on floor and food in microwave and mini fridge Clean towels with someone’s hair intertwined on every one Urine on the walls by toilet and behind the door
Stayed 1 night in Sep 2023
Response from Barbara on Sep 12, 2023
Hi, Tammie! Please accept our sincere apologies for the inconvenience caused. We agree that the lack of cleanliness is unacceptable, we request you to please take this as an off case since we are thoroughly working on cleanliness and it is one of our basic aspects to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this particular issue. Have a great day ahead! Regards, Barbara

2/10 Terrible

Todd

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible stay. Room was dirty when we got there. Door didn’t have a keycard like the rest of the rooms, instead it had a number combination. No way to secure the door from inside. To top it off the TV was broken. 0/10 do not recommend.
Stayed 1 night in Sep 2023
Response from Ava on Sep 12, 2023
Hi, Todd! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time. Regards, Ava

4/10 Poor

Lorraine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Joey on Sep 12, 2023
Thank you for highlighting this issue, Lorraine! Do not worry we have escalated this to the hotel staff and one of our colleagues will get in touch with you shortly with an update. Regards, Joey

6/10 Okay

Sheena

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Ava on Sep 12, 2023
Hi, Sheena! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Ava

2/10 Terrible

Irina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom smelled like it was never cleaned. The toilet overflowed every time I flushed, even when I just peed and threw the toilet paper in the garbage. It was disgusting.
Stayed 1 night in Aug 2023
Response from Barbara on Sep 12, 2023
Hi, Irina! We are sorry for the unpleasant experience. Cleanliness is something that we cannot compromise with and we never want our guests to experience such issues. Thanks for highlighting this issue, request you to be assured we will be taking this up and get it fixed with immediate effect. Have a great day ahead! Regards, Barbara

4/10 Poor

Vicki

Disliked: Amenities
We arrived late, and the on-site manager left at 9pm before we realized a few troublesome issues. Bed was comfy and hotel is conveniently located, but TV didn’t work, and the floor was so sandy we were glad we borrowed a broom from the front desk before 9. (This is a beach hotel, but the room had not been swept and sand was stuck in the caulking around the John and the tub.) The outside back door locking mechanism didn’t work, so the door was open to the public. Ben, the morning manager agreed to refund my room charge. I will look first before I stay at this hotel chain.
Stayed 1 night in Aug 2023
Response from Ava on Sep 12, 2023
Apologies for the problems you had faced, Vicki! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Ava

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not end up staying. When I pulled in to the parking lot I was greeted by junkies that then proceeded into a room after approaching my car. My nephew was uncomfortable while we were in the parking lot. So we got a room elsewhere.
Stayed 1 night in Aug 2023
Response from Joey on Sep 12, 2023
Apologies for the inconvenience caused, Hi! We have immediately raised it to the hotel team to investigate, be assured that someone from our team will get back to you with an update shortly. Looking forward to your patience and cooperation. Regards, Joey

6/10 Okay

Samantha

Travelled with partner
Liked: Staff & service
This property is right off of 101. The desk clerk was very friendly and when we ran out of tp all we had to do was ask. There are no elevators and we stayed 3 nights on the 3rd floor. Not exactly how we wanted to start our vacation. It was also pretty warm and there wasn't an air conditioner. We had to sleep with our window open and there wasn't even a screen on our window. The area wasn't bad and we would stay there again if we needed too but we would make sure we could get a room on the 1st floor.
Stayed 3 nights in Aug 2023
Response from Ava on Sep 12, 2023
We are sorry the stay turned out to be an average one, Samantha! We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Ava

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2023
Response from Noah on Sep 12, 2023
Thank you for rating us with such awesome words, Jennifer! We will strive to keep up with your expectations always. Regards, Noah

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Ava on Sep 12, 2023
Hi, Lynn! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Ava

4/10 Poor

Stewart

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Way over priced for what we got. Room was dirty overall and holes in walls. Door did not have a deadbolt on it.
Stayed 1 night in Aug 2023
Response from Barbara on Sep 12, 2023
Hi, Stewart! We are sorry for the unpleasant experience. Cleanliness is something that we cannot compromise with and we never want our guests to experience such issues. Thanks for highlighting this issue, request you to be assured we will be taking this up and get it fixed with immediate effect. Have a great day ahead! Regards, Barbara

4/10 Poor

Yolanda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean. Looks like people live there. Staff was ok.
Stayed 4 nights in Aug 2023
Response from Ava on Sep 12, 2023
Hi, Yolanda! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Ava

6/10 Okay

Agustin

Stayed 1 night in Aug 2023
Response from Barbara on Sep 13, 2023
Thank you for your appreciation, Agustin! We hope to give you consistent service every time. Regards, Barbara

10/10 Excellent

William

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Ava on Sep 12, 2023
Glad to see that you have rated us super, William! Hope to serve you soon with an even more happening stay. Regards, Ava

4/10 Poor

Ethan

Disliked: Cleanliness, property conditions & facilities
Make sure you check and see what rooms are available before handing the key to other guest pick up garbage in front of other guest doors .
Stayed 2 nights in Aug 2023
Response from Barbara on Sep 13, 2023
Hi, Ethan! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

2/10 Terrible

Randall

Disliked: Cleanliness, staff & service, property conditions & facilities
Would be ok at half the price or less if you were deaf and cold blooded (no air con!)
Stayed 1 night in Aug 2023
Response from Ava on Sep 12, 2023
Hi, Randall! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Ava

6/10 Okay

Bret

Stayed 1 night in Aug 2023
Response from Joey on Sep 13, 2023
Hi, Bret! We are elated to know that you liked our services. Regards, Joey

6/10 Okay

David

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I believe Chris was at the front desk, he was cool. The property itself, it was the cheapest on Expedia at the time of our trip and you get what you pay for. If I was on a tight budget next stay in Lincoln City, I’d stay there again
Stayed 2 nights in Aug 2023
Response from Ava on Sep 12, 2023
We are extremely sorry to know this, David! Thanks for notifying this concern to us. We will surely escalate this to the reliant team to take corrective action and to make sure it is not repeated in the future. Regards, Ava

10/10 Excellent

Thomas

Liked: Room comfort
Stayed 3 nights in Aug 2023
Response from Noah on Sep 13, 2023
Thank you for your appreciation, Thomas! We hope to give you a consistent service every time. Regards, Noah

2/10 Terrible

Bre

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Ava on Sep 12, 2023
Hi, Bre! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Ava

8/10 Good

Tracey, Parma

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Barbara on Sep 13, 2023
Pleased to hear your kind words of gratitude, Tracey! We are going to do our best to never fail to impress you every time. Regards, Barbara

4/10 Poor

Ashetyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very friendly, but the hotel itself felt grimy and had a horrible smell. It seemed as if some people lived there which they don’t disclose anywhere online. None of the windows had screens, the shower curtain was moldy and the towels and sheets did not seem properly cleaned in between guests.
Stayed 1 night in Aug 2023
Response from Ava on Sep 12, 2023
Hi, Ashetyn! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ava

8/10 Good

Donetta

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Not bad, except for....
I just want to say that for a budget, no frills hotel, it wasn't bad. The staff was great except for the housekeeping man that knocked on the, didn't give me time to walk to the door or respond, and he open the door. My daughter was standing at the sink/mirror blow drying her hair in her nighty. And all he could say was "it was on the list". I compound to the front desk, not wanting anything, and he told me to call the Booking company, that he would approve a 50% refund. I called, and they were unable to reach the hotel (?) And said I would get a response working 72 hours.
Stayed 1 night in Aug 2023
Response from Ava on Sep 12, 2023
Hi, Donetta! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. Wish you an amazing day ahead. Regards, Ava

6/10 Okay

Doug

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We could hear neighboring guests using their toilet. The bed was uncomfortable. The décor was . . . gosh.
Stayed 1 night in Aug 2023

2/10 Terrible

Michelle

Stayed 3 nights in Jul 2023
Response from Barbara on Sep 13, 2023
Hi, Michelle! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

4/10 Poor

Jennifer

Disliked: Room comfort
Ehh
Very no frills, cleanliness was ok however the mattress was so so bad. No AC which required us to sleep with when snow open on first floor.
Stayed 1 night in Jul 2023
Response from Ava on Sep 12, 2023
Hi, Jennifer! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Ava

2/10 Terrible

Zachary

Stayed 1 night in Jul 2023
Response from Ammy on May 4, 2024
Hi, Zachary! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Terrible

Mayra

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room did not look like the website images. It was hot with no AC and the bed sheets were stained.
Stayed 1 night in Jul 2023
Response from Ammy on May 6, 2024
Apologies for the problems you had faced, Mayra! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim