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Holiday Inn Lethbridge, an IHG Hotel

Photo gallery for Holiday Inn Lethbridge, an IHG Hotel

Featured Image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, pillowtop beds, desk, blackout drapes

Overview of Holiday Inn Lethbridge, an IHG Hotel

Holiday Inn Lethbridge, an IHG Hotel

3.5 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
2375 Mayor Magrath Dr S, Lethbridge, AB, T1K7M1

Explore the area

  • Popular LocationEnmax Centre10 min walk
  • Popular LocationLethbridge College17 min walk
  • AirportLethbridge, AB (YQL-Lethbridge County)8 min drive
  • Popular LocationTaber Golf Club37 min drive

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About this area

Lethbridge

Located in Lethbridge, Holiday Inn Lethbridge, an IHG Hotel is in the business district and near the airport. While the natural beauty of Nikka Yuko Japanese Garden and Henderson Lake can be enjoyed by anyone, those looking for an activity can check out Paradise Canyon Golf Course. Looking to enjoy an event or a game while in town? See what's going on at Enmax Centre. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • Enmax Centre - 10 min walk
  • Lethbridge College - 17 min walk
  • Nikka Yuko Japanese Garden - 5 min drive
  • Henderson Lake Golf Club - 5 min drive
  • Taber Golf Club - 37 min drive

Getting around

  • Lethbridge, AB (YQL-Lethbridge County) - 8 min drive

Restaurants

  • Boston Pizza — 3 min walk
  • The Keg Steakhouse + Bar — 8 min walk
  • Café Verde — 11 min walk
  • Thuan Hoa Vietnamese Restaurant — 13 min walk
  • Saigonese Restaurant — 14 min walk

About this property

Holiday Inn Lethbridge, an IHG Hotel

Family-friendly Lethbridge hotel in South Lethbridge, near Enmax Centre
Free water park access, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a 24-hour business center, and conference space. All 119 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also find conveniences like refrigerators and microwaves.
Holiday Inn Lethbridge, an IHG Hotel offers 119 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Lethbridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Free water park access
  • Indoor pool
  • Spa tub

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Conference space (4196 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Soundproofing

Similar properties

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Lethbridge
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South Lethbridge
South Lethbridge
Guest rating 3.5+
Guest rating 3.5+
Business-friendly
Business-friendly
Hotel
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3 star
3 star
Washer and dryer
Washer and dryer
Pool
Pool

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 25.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night, plus a deposit of CAD 25.00 per night
1 per room (up to 55 lbs)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: CAD 25.00 per night
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 25.00 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 9 AM to 10 PM
Up to 4 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hotel LETHBRIDGE
Holiday Inn LETHBRIDGE
LETHBRIDGE Holiday Inn
Holiday Inn Lethbridge Hotel
Holiday Inn Lethbridge Hotel Lethbridge
Holiday Inn Lethbridge Alberta
Holiday Inn Lethbridge
Holiday Inn Lethbridge, An Ihg
Holiday Inn Lethbridge, an IHG Hotel Hotel
Holiday Inn Lethbridge, an IHG Hotel Lethbridge
Holiday Inn Lethbridge, an IHG Hotel Hotel Lethbridge

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 202 out of 601 reviews
5 - Excellent 34%
Rating 4 - Good. 230 out of 601 reviews
4 - Good 38%
Rating 3 - Okay. 105 out of 601 reviews
3 - Okay 17%
Rating 2 - Poor. 39 out of 601 reviews
2 - Poor 6%
Rating 1 - Terrible. 25 out of 601 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Love the large lot for parking with a trailer Some things needs some Reno pool being one love the pool but whole area getting rough
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Jul 2021

1/5 Terrible

Stayed 1 night in Jul 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, we did not have a good experience at this hotel. It seemed apparent that there was new staff and no one knew what to do. Even though this was the first weekend that the province was open with no restrictions (after COVID), the hotels were open previously so I don't understand why we had so many issues: 1) Our room was not clean: smudge marks everywhere, walls dirty, carpet supremely stained, and even the elevators had so many smudge marks, I was grossed out being in them. You'd think because of COVID, the hotel would have been cleaner, above clean even, but no. 2) A/C in our room was not working (during one of the hottest weeks ever). 3) The pool was closed for 2 of the 3 days we were there. On our first night, when we managed to make it to the pool (before it was closed), the water temperature was akin to a warm bath which was not the reprieve we were looking for in a heatwave. 4) Staff were not aware of the breakfast vouchers that were included in our reservation and said that that is not a thing. But luckily, someone with some knowledge was there in the morning that we could obtain the vouchers from. 5) Room had a broken lamp and broken chair and a tiny painted swastika on the wall. For these reasons, this was one of the worst stays when it was supposed to be one of the happiest after 16 months of quarantine/lockdown due to the COVID pandemic.
Stayed 3 nights in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021