Front of property

Reviews of Hotel La Perla

3.5 out of 5
Hotel La Perla
From La Merced Church, 1½ Blocks North, León

Reviews

8.8

Excellent

Rating 10 - Excellent. 75 out of 118 reviews" "
Rating 8 - Good. 24 out of 118 reviews" "
Rating 6 - Okay. 11 out of 118 reviews" "
Rating 4 - Poor. 3 out of 118 reviews" "
Rating 2 - Terrible. 5 out of 118 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in May 2024
Response from Ruddy Flores on May 14, 2024
thanks for the time token to give us this amazing punctuation and review, we hope you have enjoy your stay with us hope to see you soon again

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, convenient location.
Stayed 1 night in Apr 2024
Response from Ruddy Flores on Apr 21, 2024
Thanks apreciatte guest for the time token in give us this amazin review, for us was more than a pleasure to have you in hope and hope to see you soon.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful and helpful. The breakfast was really good. Rooms were very clean and comfortable. Location was convenient
Stayed 2 nights in Mar 2024
Response from Ruddy Flores on Mar 27, 2024
Thanks so much for your amazing review, guest like you is our motivation to continue giving the best of us, there was more than a pleasure to have you in home, hope to see you soon

10/10 Excellent

Arleny

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Nice rooms for me, husband and babies. Staff on point. Private parking in Leon which is perfect for security. The only thing to improve was my coffee for breakfast. Too bitter like the last part of the coffee machine.
Stayed 1 night in Mar 2024
Response from Ruddy Flores on Mar 17, 2024
our biggest goal is to give toour guest the best experience they ever can have during their stay, we really sorry for what happened with ypur coffee, we invite you come again and to give you a better expirience.

10/10 Excellent

Ronda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved it here, the location is excellent and the quality is extraordinary. The staff are what really made this place shine though, we will be back!
Stayed 5 nights in Feb 2024
Response from Ruddy Flores on Mar 12, 2024
Thnks so much for this amazing review, for us were more than a pleasure to have you un home, you were a very special guest, hope to see you in a near future.

10/10 Excellent

Layra Aguirre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para hospedarse. Todo el personal muy amable, el hotel muy bien cuidado, hermoso estilo y ambiente. Recomendado.
Stayed 2 nights in Feb 2024
Response from Ruddy Flores on Feb 23, 2024
Muchas gracias por dejarnos este fantástico comentario, para nosotros a sido mas que un placer atenderle, esperamos contar con su presencia nuevamente en un futuro.

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very charming hotel.
Very beautiful hotel. Very close to the cathedral. Room was comfortable. Dining area is very charming. Staff is helpful and hospitable. Breakfast was delightful
Stayed 1 night in Feb 2024
Response from Ruddy Flores on Feb 20, 2024
Thank you so much for your amazing review, was more than a pleasure to have you in home, We can't thank you enough for your kind words for the work team. hope to have in home in a near future.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Lovely hotel and setting in an antique building. Our room was fine, could have benefited from a fridge but other wise just fine. There is a small pool which was nice to cool down in. Breakfast was fine, there is a free offering and some paid options but we were never given a menu to choose. We didn’t try the restaurant but there is a nice bar with a tasteful pool table. Just a short walk from the main cathedral square but quiet.
Stayed 6 nights in Feb 2024
Response from Ruddy Flores on Feb 17, 2024
THank you so much for your amazing review, for us was a pleasure to have you in home, we invite you to come again to try everything from our menus.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant. Need to control the pigeons!
Stayed 1 night in Feb 2024
Response from Ruddy Flores on Feb 11, 2024
Thanks so much for your review for us is very important. we area going to work in change what bothers you during your stay.

10/10 Excellent

Itay

Stayed 5 nights in Jan 2024
Response from Ruddy Flores on Jan 16, 2024
Muchas gracias por por tomarse el tiempo en brindarnos esta puntuación, para nosotros ha sido mas que un placer tenerle en casa, esperamos contar con usted de nuevo

10/10 Excellent

ROSA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Ruddy Flores on Jan 12, 2024
Muchas gracias por tomarse el tiempo en brindarnos su puntuacion, esperamos contar nuevamente con su presencia para mejorar su experiencia

2/10 Terrible

RICARDO

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to wait 2 Hours for our dinner. Managment was rude.
Stayed 1 night in Dec 2023
Response from Gustavo Padilla on Jan 3, 2024
Hello Mr. Ricardo, I am very sorry that you had a bad experience. However, I would like to offer you my sincere apologies, and ask you if you would allow us to give you a second chance, I would like to give you a complimentary night in one of our rooms and give you the attention you deserve. Gustavo Padilla General Manager.

10/10 Excellent

Jairo

Stayed 2 nights in Nov 2023
Response from Ruddy Flores on Dec 25, 2023
Agradecemos el tiempo tomado en Brindarnos su maravillosa puntuación, esperamos verle de nuevo y disfrutar de la comodidad de Hotel La Perla

10/10 Excellent

Jairo

Stayed 2 nights in Nov 2023
Response from Ruddy Flores on Dec 25, 2023
Agradecemos el tiempo tomado en Brindarnos su maravillosa puntuación, esperamos verle de nuevo y disfrutar de la comodidad de Hotel La Perla

10/10 Excellent

Nathaniel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Nov 2023
Response from Ruddy Flores on Dec 23, 2023
Thankyou so much for your amaking review hope to see you soon in a future

10/10 Excellent

Antti

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelleny
Stayed 2 nights in Nov 2023
Response from Ruddy Flores on Nov 22, 2023
Muchas gracias por su excelente comentario, esperamos volver a tenerlo en casa en un futuro

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! By far, this has been one of the best experiences I had in a hotel so far. Everybody is so welcoming, they call you by your name and everybody makes sure I was having a pleasant experience. I will be coming back for sure! Diego.
Stayed 3 nights in Nov 2023
Response from Ruddy Flores on Nov 12, 2023
Thank you so much Mr Diego, for us was more than a pleasure to have you in home. hope to see you soon again

8/10 Good

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property however the room did not have any window.
Stayed 2 nights in Oct 2023
Response from Ruddy Flores on Oct 23, 2023
Thanks for give us your review, in the case of the window due to the structure of the buiding some of the rooms of the second floor, area where you stay does not have window.

10/10 Excellent

Ninoska

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great city in Nicaragua, lot of history and cultural events. The friendly staff specifically Mr Milton the manager . He is very knowledgeable about the places in and out Leon You must visit while exploring the city. Amazing colonial architectural hotel and the bistro restaurant serves delicious food try tostones con queso and the delicious burgers!!!
Stayed 1 night in Oct 2023
Response from Ruddy Flores on Oct 13, 2023
Thank you very much for leaving us this fantastic comment. The truth is that we consider our staff to be that friendly because our customers are incredible, and you were no exception. We hope to see you soon.

10/10 Excellent

Indira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed three nights at La Perla and all the staff were very welcoming and helpful! The fact that the hotel’s architecture is so beautiful is a perk. The location is perfect and walkable (even under the rain) to the León Cathedral and main attractions.
Stayed 3 nights in Aug 2023
Response from Ruddy Flores on Aug 27, 2023
Thank you so much for your amazing review, we love to know you enjoy your stay, we hope to have you in home again

10/10 Excellent

Youssef

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the middle of the city. Friendly staff
Stayed 1 night in Jun 2023
Response from Ruddy Flores on Jun 8, 2023
Thank you very much for your amazing review, hope to see you soon

10/10 Excellent

Leslea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Ruddy Flores on Jun 12, 2023
Gracias por el tiempo tomado en darnos esta maravillosa puntuación, esperamos contar con su presencia nuevamente en un futuro

10/10 Excellent

Stephanie, LOMITA

Travelled with family, Travelled with group
The hotel was amazing, clean, beautiful with accessability to the town. The hotel clerks were amazing, friendly and super helpful.
Stayed 3 nights in May 2023
Response from Ruddy Flores on Jun 1, 2023
Thank you very much for leaving us this fantastic comment. The truth is that we consider our staff to be that friendly because our clients are incredible, and you were no exception. We hope to see you soon.f is

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great three day stay...
My stay was quite comfortable. There was some work going on to the exterior of the building, but other than that, the place was very clean. I think perhaps a large floor fan in the lobby and some soft music may be a nice touch.But the staff was very friendly, welcoming and helpful.
Stayed 2 nights in May 2023
Response from Ruddy Flores on May 26, 2023
Thank you so much for your amazing review, we are glad to know your stay was comfortable, hope to see you soon to enjoy our service

10/10 Excellent

Paull

Stayed 2 nights in May 2023
Response from Ruddy Flores on Jun 8, 2023
Thanks you for the time take it in give us this amazing punctuation, hope to see you again soon

10/10 Excellent

Hanan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing architecture, friendly and helpful staff, calm and quiet neighborhood with easy and safe parking walkable to the downtown.
Stayed 2 nights in Apr 2023
Response from Ruddy Flores on Apr 25, 2023
Thanks for your amazing review, there was more than a plesure for us to have you in home, hope to see you soon

10/10 Excellent

Tiyondah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, beautiful hotel
Stayed 1 night in Apr 2023
Response from Ruddy Flores on Apr 21, 2023
Thanks for your amazing review, hope to see you again

10/10 Excellent

Mari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From beginning to end the staff was gracious, friendly, willing to help, always a smile in their face. They made us feel welcome; the hotel was always clean and organized. The room had everything you need, clean sheets and towels, hot water. The location is perfectly close to downtown, walkable, safe, clean area.
Response from Ruddy Flores on Apr 15, 2023
Thank you very much for leaving us this fantastic comment, in the same way thank you for taking the time to write your experienceIt makes us happy to have customers like you, we hope to have your visit again.

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Apr 2023
Response from Ruddy Flores on Apr 3, 2023
Buenas tardes Muchas gracias por el tiempo brindado en darnos su opinión esperamos contar con su parecencia nuevamente

4/10 Poor

Magaly

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad costumer service
Stayed 2 nights in Mar 2023
Response from Alberto Córdoba on Apr 2, 2023
Good Evening Ms.Magaly.Thank you for leaving your comment. We work very hard to make every customer experience an enjoyable one and we are truly sorry that we were unable to meet your expectations on this occasion.

10/10 Excellent

Deidre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and excellent service, and attention to detail. Lovely hotel personnel.
Stayed 1 night in Jan 2023
Response from Ruddy Flores on Jan 24, 2023
Thanks for your review, we love take care of guest to make them fell in home, our service is unique becuase our guest are too,and you are no the eseption

6/10 Okay

Neviana

Liked: Staff & service
OK
The hotel itself is a beautiful building located in the center of town. However, it needs update and more care. There is a free parking if you are driving. The personnel is kind and polite. Knowing that there is not much of a choice in Leon, this hotel is an option.
Stayed 3 nights in Jan 2023
Response from Ruddy Flores on Jan 22, 2023
Our greatest motivation is that customers are comfortable, so we appreciate your observation, and we will get to work to improve as soon as possible what Hassle you during your visit. We invite you to visit us soon and live a more comfortable experience.

10/10 Excellent

John

Stayed 2 nights in Jan 2023
Response from Ruddy Flores on Nov 12, 2023
Muchas gracias por tomarse el tiempo en brindarnos esta excelente puntuación, para nosotros fue mas que placentero el haberle atendido

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Ruddy Flores on Jan 1, 2023
Buenas tardes agradecemos por el tiempo tomado en darnos esta increíble puntuación, esperamos contar con su presencia nuevamente y brindarle como siempre un servicio de calidad.

8/10 Good

dean

6/10 Okay

LUIS BENITO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything was pretty good, except we didn't have hot water 4 out of 5 nights we stayed.
Response from Ruddy Flores on Dec 16, 2022
thank you for give us a review. this is very important for us to get better every day

8/10 Good

Nathan

10/10 Excellent

ANTON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Ruddy Flores on Dec 23, 2022
Buenas tardes agradecemos por el tiempo tomado para brindarnos su puntuación. esperamos poder contar nuevamente con su presencia en nuestro hotelsaludos cordiales

10/10 Excellent

Jairo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at hotel were Very helpful. The hotel is well taken care of, the rooms are very comfortable. If I’m Leon, I definitely recommend.
Stayed 1 night in Nov 2022
Response from Ruddy Flores on Dec 16, 2022
thanks mr Jairo for this amazing review, we hope to see you soon.

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of character, well kept, clean. Close to all the attractions.
Stayed 1 night in Aug 2022
Response from Hotel La Perla on Sep 2, 2022
Dear Ian Good Morning,Thank you for you review, is very important for us.We hope your visit in the future!!Regards,Ana Mercado.

10/10 Excellent

Lester Pail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Jose, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
in the center for town... 2 blocks from central square
Stayed 1 night in Jun 2022

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hotel La Perla and loved how we could walk to everything we wanted to see and do in Leon. Our room was large, beautiful and had a very comfortable bed. Check in and check out was easy. Breakfast was delicious and we especially liked our waiter Franklin…..he was always helpful with whatever we needed!
Stayed 2 nights in Apr 2022
Response from Ruddy Flores on May 7, 2022
Thank you very much for leaving us this fantastic comment. The truth is that we consider our staff to be this friendly because our customers are amazing, and you were no exception. We hope to see you soon.

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is beautiful, colonial style as expected. Staff was great, very nice local people always ready to help you. Food was great and prices are fair.
Stayed 2 nights in Apr 2022

10/10 Excellent

Katherina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
La Perla is such a old style luxurious feel in the center of the beautiful colonial city of León. The rooms and property was beautiful. The front desk agent went above and beyond by ensuring we were comfortable and taken care of. The breakfast that is included was fantastic and fresh. All the staff are absolutely incredible here and you feel like you are back in time staying here, in the best way.
Stayed 3 nights in Mar 2022
Response from Ruddy Flores on Apr 9, 2022
Thank you very much for leaving us this extraordinary review. The truth is that we consider our staff to be this friendly because our customers are amazing, and you were no exception. We hope to see you soon.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upscale authentic boutique hotel
We've stayed at La Perla before, and definitely would again. Great, calming boutique hotel in the center of Leon, easy walking everywhere. The hotel is really an upscale, rustic and authentic Nicaraguan experience.
Stayed 2 nights in Dec 2021
Response from Hotel La Perla on Jan 13, 2022
Thank you very much for your appreciable comment, we hope we have fulfilled your expectations and we hope to have you back at our facilities.

10/10 Excellent

Nataleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great location. Definitely a splurge for Leon but worth every cordoba. Gracias!
Stayed 3 nights in Dec 2021
Response from Front Desk Hotel La Perla on Jan 11, 2022
Muchas gracias estimada Nataleigh, Fue un placer brindarle nuestros servicios. Esperamos nos visite en el futuro. Saludos Cordiales,

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention was unique to be in nicaragua very clean service was 5 stars everything was nice I highly recommended this place like the best in Leon city
Stayed 1 night in Dec 2021
Response from Hotel La Perla on Dec 9, 2021
Many thanks for letting us to know your great experience in our hotel. It has been a pleasure having served you and we hope to see you again. Thanks a lot for your fantastic review.

10/10 Excellent

Ashley, Omaha

Stayed 1 night in Nov 2021

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel!
Love this hotel which is very close to the Cathedral and have only a few suggestions for management. From the moment I checked in until the moment I left I was pleased in every way. On day two they even went out of their way to provide ice tea which is not on their menu. So keep the offering tea and add crispy bacon to a breakfast as a choice. Too many western guest not to offer it.
Stayed 4 nights in Oct 2021
Response from Rafael on Oct 26, 2021
Hello John, Thank you so much for your feedback and review we genuinely appreciate it. I couldn't agree with you more, Breakfast without Crispy Bacon isn't really breakfast. We will be sure to add this as soon as posible. We are happy we met your expectations and know that we are always willing to go beyond and above to fulfill any of our guest needs. Next time may I Suggest a "Jugo de Mandarina" if it is in season. Again, Thank you, have a great trip and safe journey back home.