Find Business Hotels in Lenox, MA from CA $84

"yes"

"Hot tub and pool both clean and well maintained "

"Easy check-in; accommodating staff; clean room. Convenient but also quiet location."

"Clean room, friendly and helpful staff. "

"The staff was friendly and the breakfast was great. The parking lots and grounds were unsafe. It's winter time and they should know better. Each time we went to our car we felt we were going to slip and fall. Same with the path from our room to the breakfast area. We came here for a relaxing baby moon and feared for our safety any time we left the room. When we arrived on a Thursday afternoon we were told the parking lots would soon be plowed. We left on a Sunday morning and neither had been touched the whole time we were there. The weather was rainy, then freezing, which makes for dangerous conditions if not treated properly. On one morning the parking lot was such a sheet of ice that we felt unsafe to drive and therefore had to abandon our planned morning activities. Throughout the stay we would see plenty of staff but they would not give an update on the plowing or even acknowledge the conditions of the lots or walkways."

"In the process of remodeling, but my room which was already renovated was very nice, as was the breakfast room. "

"For the price, is a good property. Convenient for our purposes. While not up to more modern standards, it is reasonably furnished. Location is a bit noisy due to traffic and trains. Limited decent food options."

"Everything was clean and comfortable the host at the desk was kind, helpful and friendly. Only issues the ice and soda vending room had no vending machines. Cleaning staff left my door open by about and inch or two and thankfully all was well. I would stay there and recommend it to friends, especially it was the only one that actually stood by its online policy for pricing " You pay what you see! " Which included the tax. 👍"

"I had not visited the Ponds for 30 years. It has not gracefully aged. Condo unit has not been updated since it was built in the early 70s and it shows. Drafty and slightly damaged doors, slow drains in the bathrooms, furniture and rugs that show damage and age, and a clubhouse in need of updating. Front desk staff not very friendly or useful, odd because they don’t have a lot of foot traffic this time of the season. There are other similar facilities in the area that might be worth exploring versus this tired old place."