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Reviews of Fairfield Inn & Suites by Marriott Knoxville Lenoir City/I-75

2.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 226 out of 312 reviews" "
Rating 8 - Good. 55 out of 312 reviews" "
Rating 6 - Okay. 15 out of 312 reviews" "
Rating 4 - Poor. 10 out of 312 reviews" "
Rating 2 - Terrible. 6 out of 312 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Gina

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Mrs. Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice!!! Loved the bed, great mattress!
Stayed 1 night in Apr 2024

10/10 Excellent

Claire

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New facility and very clean! Check in was easy and they were so friendly. Breakfast was nice. Would stay again!

10/10 Excellent

Viviane

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Didn't offer enough chairs for your room,Didn't enjoy sitting on a bed,rather sit in a chair
Stayed 1 night in Apr 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean and very accessible.
Stayed 5 nights in Mar 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and clerk was nice
Stayed 1 night in Apr 2024

2/10 Terrible

LaQueenia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location for travelers
Stayed 1 night in Mar 2024

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was it took 10 minutes to get hot water to the shower and sink.
Stayed 1 night in Mar 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was rude. They were not able to accommodate anything. I asked for. When this app told me to call the property to cancel that day to move it, I did they didn’t honor it.
Stayed 2 nights in Mar 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Mar 2024

10/10 Excellent

Armando

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean, and spacious rooms.
Stayed 1 night in Mar 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good condition
Stayed 3 nights in Mar 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet,clean room and great value for your money!!
Stayed 1 night in Feb 2024

6/10 Okay

Holly

Liked: Cleanliness, staff & service
Staff was great. For a newer hotel i was disappointed that 1 of 2 elevators were out of order and also the ice machine on our floor. Shelf in refrigerator was broke and did not include a freezer sectfor ice packs. Breakfast was typical and good.
Stayed 1 night in Feb 2024

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a newer hotel. Friendly and very clean.
Stayed 2 nights in Feb 2024

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. It was really a great several days stay for my daughters and myself.
Stayed 5 nights in Feb 2024

10/10 Excellent

Jo Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Sean

Stayed 1 night in Feb 2024

10/10 Excellent

Ken

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness of my room was outstanding and the morning breakfast was fresh and filling!
Stayed 1 night in Feb 2024

8/10 Good

Marilynne

Travelled with family
Excellent place to stay. Very happy with everything. I would highly recommend the hotel. Biggest complaint was the lack of good restaurants in the area.
Stayed 1 night in Jan 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jenny

Stayed 1 night in Jan 2024

10/10 Excellent

Janel

Liked: Cleanliness, staff & service, property conditions & facilities
My stay here was amazing. I arrived from Michigan very early in the morning. My reservation was messed up it was ice storm in route to the area. Me and my family was so upset. The front desk ladies really understood and was helpful. Because we made the reservation through 3rd party. But they did not turn us away they made it work. The was a great experience and the customer service was awesome. I wish more companies would hire people people like this and not people that dont understand life happens sometime out of control. They really made me and my family. night.
Stayed 1 night in Jan 2024

10/10 Excellent

Ronnie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice. Very clean and comfortable. Definitely recommend this hotel.
Stayed 1 night in Jan 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and updated
The rooms were sweet..there were 2 TV’s one in a sitting room in front of a couch and another TV right in front of the bed. The bathroom was nice and updated with a walk in shower. Only negative was some really noisy guests upstairs stomping around but overall great property.
Stayed 1 night in Dec 2023

10/10 Excellent

koren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Nicholas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Our only complaint would be the outside gas fire pit was not functioning to make the back patio a more enjoyable area for relaxing and socializing.
Stayed 1 night in Oct 2023

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely pleasant and provided suggestions on where to eat
Stayed 1 night in Oct 2023

10/10 Excellent

TERESA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice surprise to find room very clean to include the bathroom
Stayed 1 night in Oct 2023

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Stan

Stayed 3 nights in Oct 2023

10/10 Excellent

Bruno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The best hotel in town. Clean and with great breakfast. Highly recommended!
Stayed 2 nights in Oct 2023

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, new facilities. Very good breakfast.
Stayed 1 night in Sep 2023

8/10 Good

Kelle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is a nice hotel for the money. Probably shouldn’t put in a white shower (a very nice one, btw) if you’re not prepared to keep it mold free. Mattress was ok.
Stayed 2 nights in Aug 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

terese

Liked: Cleanliness, staff & service, property conditions & facilities
For The short stay, all was good
Stayed 2 nights in Aug 2023

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities
When traveling, I look for good fitness centers within hotels. The Fairfield has among the best gyms I've experienced.
Stayed 1 night in Jul 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was very nice, decent free breakfast, and clean and new.
Stayed 2 nights in Jul 2023