Suite | Deep soaking bathtub

Reviews of HYPERION Hotel Leipzig

HYPERION Hotel Leipzig
Sachsenseite 7, Leipzig, SN

Reviews

9.4

Exceptional

Rating 10 - Excellent. 150 out of 212 reviews" "
Rating 8 - Good. 51 out of 212 reviews" "
Rating 6 - Okay. 7 out of 212 reviews" "
Rating 4 - Poor. 2 out of 212 reviews" "
Rating 2 - Terrible. 2 out of 212 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Greta, Grand Rapids

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sometimes in Europe you want to stay in a Modern Hotel. Hyperion Leipzig, Germany does it really well. We stayed 1 Night in a Comfort Room 2 Adults Feb 2024. The room was incredibly well-designed, generously stocked with quality amenities, complimentary items in mini bar. We were amazed with how progressive and very functional the room was, which helps when a room is on the smallish side. Buttons on each side of the bed for lighting and room temperature, heated floor in bathroom, really good shower. Comfortable bed, though slightly hard for us side sleepers. It was split though not a problem. Made sense in order to accommodate 2 single travelers. TV was great, but disappointing not to have any English entertainment channels or even possibility of subtitles in English since this felt like a very international hotel. Those traveling by train can walk directly across the street to the Main Station, though we heard not one bit of noise. It took us about 10 minutes to exit end return to the motorway, so not an inconvenience and easy to find with GPS. Parking with a decently-priced fee was next door and we could drive up to entrance to load/unload luggage. Very relaxing upscale bar, fantastic breakfast buffet including champagne, every staff member welcoming and eager to help. English spoken well here tho we are bilingual. Had we been able to relax after a very long day of driving with an entertainment channel in English or with English subtitles, we'd rate this 10 .
Stayed 1 night in Feb 2024
Response from Anika Müller - Online Reputation Manager on Feb 22, 2024
Dear Greta, Thank you very much for taking the time to share your detailed feedback with us. We're thrilled to hear that you enjoyed your stay at Hyperion Leipzig and that our modern amenities and design met your expectations.We appreciate your compliments on the room's functionality and the quality of our amenities. Your feedback regarding the lack of English entertainment channels or subtitles is duly noted, and we'll certainly take it into consideration for future improvements to enhance the experience of our international guests.It's fantastic to know that you found our location convenient for both train travelers and those arriving by car, and that you were able to enjoy our upscale bar and breakfast buffet during your stay.We truly value your feedback and hope to have the opportunity to welcome you back for another excellent stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Best regards, Your H-Hotels Team,

2/10 Terrible

Aletta

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I usually come to this hotel in the summer so that it is very lovely, the rooms are really nice in design and quality. Unfortunately this time around, it is early winter so the temperatures are low, we put the ac in the hotel room to heat on max (max is 24 degrees) and it was still blowing cold air. We went to the reception to ask them to please if they could sort it out in any way, they said that the central heating system is on their computer and they will put more heat in pour room..well I woke up 2 times during the night because it is freezing, my nose is clogged and I am getting sick because it is still blowing cold air and it is extremely cold . Very dissapointed and not at all ok. When my husband called this morning they said they are going to the cellar to check if AC has issues, but it has been an hour and still blowing cold air. Not sure if they are even trying at this point. To make a long story short, great stay for the summer, horrible stay for the winter.
Stayed 1 night in Nov 2023
Response from Anika Müller - Online Reputation Manager on Nov 4, 2023
Dear Aletta, Thank you for taking the time to share your recent experience at our hotel. We deeply regret that your stay during this early winter period fell short of your expectations and our usual standards.We sincerely apologize for the discomfort you faced due to the issue with the heating in your room. Please know that this is not reflective of the experience we aim to provide our valued guests. We understand how crucial it is to ensure a comfortable environment, especially during colder seasons, and we regret that we failed to meet this requirement during your stay.We are committed to addressing and resolving this matter promptly to prevent similar occurrences in the future.We value your loyalty and feedback, and we hope to have the opportunity to welcome you back to showcase the true quality of our accommodations during your next visit. Please allow us the chance to regain your trust and provide you with the exceptional experience you deserve.Thank you once again for bringing this to our attention, and we sincerely apologize for the inconvenience caused during your stay.Sincerely, Your H-Hotels Team,

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Anika Müller - Online Reputation Manager on Jul 23, 2023
Liebe Angela, wir danken Ihnen für Ihre fantastische Bewertung. Wie schön, dass Ihr Aufenthalt bei uns ein voller Erfolg war. Wir freuen uns schon heute auf Ihren nächsten Besuch. Mit freundlichen Grüßen aus Leipzig, Ihr Team von den H-Hotels,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Anika Müller - Online Reputation Manager on Jul 23, 2023
Lieber Gast, schön zu lesen, dass wir Ihnen einen angenehmen Aufenthalt bereiten konnten. Es wäre uns eine große Freude, Sie bald wieder willkommen zu heißen. Bis dahin wünschen wir Ihnen alles Gute! Mit herzlichen Grüßen aus Leipzig, Ihr Team von den H-Hotels,

10/10 Excellent

Julie

Stayed 4 nights in May 2023
Response from Anika Müller - Online Reputation Manager on Jun 28, 2023
Liebe Julie, es war uns eine große Freude, Sie in unserem Hotel in Leipzig begrüßen zu dürfen. Super, dass alles zu Ihrer Zufriedenheit verlaufen ist. Wir hoffen, Sie bald wieder begrüßen zu dürfen. Mit besten Grüßen aus Leipzig, Ihr Team von den H-Hotels,

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is brilliantly located, right next to the station and the main tram/bus interchange. I would definitely stay here again - my only reservation is that the room was small (I've previously stayed at the Westin, which has much more spacious rooms, a lot more wardrobe space and generally feels more luxurious) BUT when you've had a busy day/evening, the location of this hotel can't be beaten. And they have a nice bar area, too. Staff were very friendly and helpful. Also, this hotel provides tea/coffee making facilities in the room (very useful), the bed is comfortable and the shower is good too.
Stayed 5 nights in May 2023
Response from Anika Müller - Online Reputation Manager on Jun 8, 2023
Dear Sarah, We thank you for your visit at our Hyperion Hotel Leipzig and for your great feedback. It is a pleasure to read that you liked especially our central location, our service and the equipment of our room. We are looking forward to your next stay. Best regards, Your H-Hotels Team,

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, style, and rooms.
Stayed 2 nights in May 2023
Response from Anika Müller - Online Reputation Manager on Jun 7, 2023
Dear Mrs. Nichole, Thanks a million for giving your recent abidance at our comfortable hotel such a fabulous rating. We are delighted that you enjoyed a great time with us and experienced an attentive service throughout. Please recommend us to your friends and come back soon for another memorable stay in nice ambience. Kind regards, Your H-Hotels Team

8/10 Good

Kyrylo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, never had time to check spa & gym
Stayed 1 night in May 2023
Response from Christina Dinklage - Online Reputation Manager on May 24, 2023
Dear Kyrylo, Thank you very much for your review and the time you have taken for it. We hope to be able to convince you completely on your next visit and wish you all the best until then! Best regards, Your H-Hotels team

8/10 Good

Giorgio

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
.
Stayed 1 night in Dec 2022
Response from Christina Dinklage - Online Reputation Manager on Jan 2, 2023
Dear Giorgio, Thank you very much for your review and the time you have taken for it. We hope to be able to convince you completely on your next visit and wish you all the best until then! Best regards, Your H-Hotels team, Christina Dinklage - Online Reputation Manager

10/10 Excellent

Uri

Stayed 1 night in Nov 2022
Response from Christina Dinklage - Online Reputation Manager on Nov 29, 2022
Dear Uri, Thanks a million for giving your recent stay such an awesome rating. We are delighted that you enjoyed a wonderful time with us. Please come back soon for another memorable abidance at our modern city hotel. Best wishes, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the midle of the city center.
Stayed 1 night in Nov 2022
Response from Your team from the H-Hotels on Nov 23, 2022
Dear Lucia,We are thrilled about your amazing rating and delighted to know that your stay at our HYPERION Hotel was such a success. Please come back again soon and allow us to enable your abidance just as pleasant. Best regards,Your team from the H-Hotels //Thea Neumann - Online Reputation Manager

10/10 Excellent

Volha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Christina Dinklage - Online Reputation Manager on Nov 2, 2022
Dear Volha, We are so happy you had an amazing stay with us recently! Glad you enjoyed and we do hope you visit us again very soon! Best wishes, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for station
Great stay. Next to train station. Room was spotless and comfortable. Would definitely stay again.
Stayed 1 night in Aug 2022
Response from Christina Dinklage - Online Reputation Manager on Aug 23, 2022
Dear guest, "I would definitely stay again" - we couldn't be more enthusiastic about your amazing review. Thanks a million for letting us as well as our future guests know that your stay at our hotel was delightful and associated with such fantastic impression. Gladly we will share your lovely feedback with our entire team and we can't wait to welcome you back again for another memorable abidance in Leipzig.Best regards,Your H-Hotels Team,Christina Dinklage – Online Reputation Manager

10/10 Excellent

Patrycja

Stayed 2 nights in Aug 2022
Response from Christina Dinklage - Online Reputation Manager on Aug 23, 2022
Dear Patrycja,Thank you for taking the time to share your amazing feedback. We hope to welcome you back soon to our hotel! Best regards, Your H-Hotels Team,Christina Dinklage – Online Reputation Manager

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel within easy walk of the main train station and the city centre
Stayed 1 night in Jul 2022
Response from Christina Dinklage - Online Reputation Manager on Aug 19, 2022
Jeff, thank you for being our guests at HYPERION Hotel Leipzig. We hope you had a pleasant stay overall, and we are glad you liked our convenient location. It was our pleasure hosting you, and we look forward to seeing you soon.With kind regards,Your H-Hotels Team,Christina Dinklage – Online Reputation Manager

2/10 Terrible

Wilhelm

Stayed 1 night in Aug 2022
Response from Christina Dinklage - Online Reputation Manager on Aug 10, 2022
Lieber Wilhelm, besten Dank für die Bewertung Ihres Aufenthaltes. Wir würden uns gern verbessern, daher ist es sehr schade, dass Sie nicht geschrieben haben, was Ihnen gefehlt hat. Wir hoffen dennoch, dass wir noch einmal die Möglichkeit bekommen, Sie zu begeistern und wünschen Ihnen bis dahin eine schöne Zeit. Mit herzlichen Grüßen - Ihr Team von den H-Hotels Christina Dinklage - Online Reputation Manager

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel very close to the main train station, a short walk to the city centre shopping and restaurants
Stayed 2 nights in Aug 2022
Response from Christina Dinklage - Online Reputation Manager on Aug 5, 2022
Dear Jeff, It seems like you enjoyed your time with us - thanks for sharing! We hope we'll get the opportunity to welcome you back to Leipzig in the future. Best wishes, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Helene

Stayed 1 night in Aug 2022
Response from Christina Dinklage - Online Reputation Manager on Aug 4, 2022
Dear Helene, We are delighted that the positive impressions of your recent stay made you rate us with amazing 10 points. Thanks a million for letting us and our future guests know that you enjoyed a pleasant time at our HYPERION Hotel Leipzig in modern ambience. You are always welcome to our HYPERION Hotel! Best wishes, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

8/10 Good

Aletta

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The reception staff and breakfast staff was so and so, a bit unfriendly and rude (2 people in particular so not everyone) however the room was amazing and I really loved the view as well.
Stayed 1 night in Jun 2022
Response from Christina Dinklage - Online Reputation Manager on Jun 30, 2022
Dear Aletta, Thank you for your good rating and kind comments. We are glad that you appreciated our comfortable rooms with the amazing view. We are sorry though that the friendliness of our staff wasn't to your satisfaction. It is not our usual standard as our polite colleagues are generally very popular with our guests. Please let us convince you of our great service during your next stay. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

8/10 Good

Rohit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location near main train station very clean and spacious hotel overall service good
Stayed 1 night in Jun 2022
Response from Christina Dinklage - Online Reputation Manager on Jun 13, 2022
Dear Rohit, Thank you for taking the time to review our hotel. We are very pleased to see that you enjoyed your stay with us. Our entire team will enjoy reading your comments and we all thank you for your business. We hope to see you again should you be in the area. Sincerely, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This centrally located Hotel immediately adjacent to the Railway Station was the ideal choice for a weekend break. A superb Breakfast was available with many wide and various choices, ideal to start the day off. The Comfort Room we had, whilst slightly smaller than a typical Hotel Bedroom was adequate for our purposes. Every member of staff we interacted with were totally professional in the way they carried out their individual roles. Overall a very enjoyable stay.
Stayed 4 nights in Apr 2022
Response from Christina Dinklage - Online Reputation Manager on May 4, 2022
Dear Alexander, We're delighted everything from our unparalleled hospitality to our delicious breakfast helped make your stay at HYPERION Hotel Leipzig nothing short of fantastic! It would be a pleasure to have you as our guest again soon, so don't stray too far! Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Stanley

Stayed 1 night in Apr 2022
Response from Christina Dinklage - Online Reputation Manager on May 2, 2022
Dear Stanley, We are deeply grateful for your fantastic rating as it shows that you had a brilliant time with us. It was our pleasure to have satisfied your expectations and we hope to welcome you back again soon for another wonderful stay. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Beverley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Right next to station easy access to square. Bar was les expensive than some of the bars although if its busy it is very slow at serving. Great room couldnt get aircon to work though Price on Gotels.com was brilliant some peopme had paid 3x as much
Stayed 1 night in Apr 2022
Response from Christina Dinklage - Online Reputation Manager on May 2, 2022
Dear Beverley, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Leipzig! Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean and convenient
A few dozen footsteps from the main train station, you can't beat this for convenience. Triple glazing also means the trains don't keep you awake at night. A sound choice
Stayed 3 nights in Nov 2021
Response from Christina Dinklage - Online Reputation Manager on Nov 17, 2021
Dear Paul, Thanks a million for rewarding us with such an amazing rating which confirms the delightful impressions of your recent stay at our hotel. Hopefully we can welcome you back again someday for another wonderful abidance with us in great ambience and warm atmosphere. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing hotel, lovely breakfast.
Stayed 1 night in Nov 2021
Response from Christina Dinklage - Online Reputation Manager on Nov 13, 2021
Dear Ian, How lovely to see your awesome rating confirming the delightful impressions you gained during your stay at our hotel. We are more than happy that you had such a wonderful time with us and we are thankful for sharing it. Hopefully we can welcome you back again someday and enable your abidance just as pleasant. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Great design and looks, but poorly operated
This hotel is still pretty new and has the modern looks and well-appointed stylish room design to proof it. Things that make it stand out from the nearby competition were: Coffee maker in room, toilet separated from bathroom by a door, fast free internet access. The location is perfect for rail travelers, the hotel front door is less than 100 steps from the "Saxony Entrance" of the Hauptbahnhof station. Unfortunately, the prime location and design are not matched by a corresponding level of operations. Checkin was the first negative impression. After no less than five emails nagging me to do online checkin (to reduce interactions for Covid-19 reasons), the keycard pickup kiosk didn't actually dispense a keycard and I had to do regular checkin with all the usual forms and passport showing anyway. Staff didn't program the keycard correctly on first attempt so I had to go back to the front desk for a second attempt. Connecting to the free internet was the next challenge as there were neither instructions in the room nor an obviously named hotel Wifi network. Turns out, "Telekom" is the correct network. Next, why not take a hot shower under the luxurious rain shower head? Sadly, it made such a loud noise that I switched back to regular shower mode (reported this at checkout, might be fixed now!) Finally found the AC controls in the bed's backrest which is a neat idea, but they didn't work leaving the room uncomfortably warm even with the window open.
Stayed 1 night in Oct 2021
Response from Christina Dinklage - Online Reputation Manager on Oct 18, 2021
Dear guest, Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we are very sorry for the issues you experienced with our service. We will take your comments under consideration as we continually work to improve our guests’ experience. At the moment we can only apologize, but we hope that we can welcome you once again to show you our improvements. We are looking forward to welcome you again in order to convince you of our services. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Anika Müller - Online Reputation Manager on Sep 20, 2021
Lieber Mario, herzlichen Dank, dass Sie unser Haus für Ihren Aufenthalt in Leipzig wählten und sich die Zeit nahmen, uns so hervorragend einzuschätzen. Wir sind gern Gastgeber und solch positive Bewertungen wie Ihre, ist die schönste Belohnung für unser gesamtes Team. Wir freuen uns darauf, Sie bald wieder einmal in unserem Hause willkommen heißen zu dürfen. Mit besten Grüßen aus Leipzig, Ihr Team von den H-Hotels, Anika Müller - Online Reputation Manager

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great staff and location
Was a very nice hotel - very nice staff. Very helpful - Bar food excellent and nice breakfast. Great omlette chef. The executive lounge is a nice service if you’re at work as I was for the week. Great location next to the super railway station with its mall Nothing negative to say.
View from Exec lounge 6th floor
Stayed 1 night in Aug 2021
Response from Anika Müller - Online Reputation Manager on Sep 6, 2021
Dear Andrew, Thank you so much for your lovely word about your stay in our hotel. We are more than happy to read that our team could offer you a wonderful time. Hopefully we can welcome you soon again and until then we wish you only the best! Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, like a 5 star hotel
Very close to the Train station, bit also a great hotel. Great sauna, decent gym, comfortable beds and great staff!
Stayed 2 nights in Jul 2021
Response from Anika Müller - Online Reputation Manager on Aug 9, 2021
Dear Laura, We highly appreciate your comments very much and want to thank you for your review. We hope to get the chance to welcome you back again during your next stay in Leipzig, it will be a pleasure for us. Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Anika Müller - Online Reputation Manager on Jul 21, 2021
Lieber Sam, herzlichen Dank, dass Sie unser Haus für Ihren Aufenthalt in Leipzig wählten und sich die Zeit nahmen, uns so hervorragend einzuschätzen. Wir sind gern Gastgeber und solch positive Bewertungen wie Ihre, ist die schönste Belohnung für unser gesamtes Team. Wir freuen uns darauf, Sie bald wieder einmal in unserem Hause willkommen heißen zu dürfen. Mit besten Grüßen aus Leipzig, Ihr Team von den H-Hotels, Anika Müller - Online Reputation Manager

8/10 Good

Leigh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Anika Müller - Online Reputation Manager on Oct 7, 2020
Lieber Gast, ein herzliches Dankeschön für Ihre Bewertung. Es ist schön zu lesen, dass Ihnen unser Hotel gefallen hat und Sie Ihr Feedback direkt mit uns und unseren zukünftigen Gästen teilen. Wir würden uns freuen, Sie bald wieder in unserem Hause begrüßen zu dürfen. Ihr Team von den H-Hotels, Anika Müller - Online Reputation Manager

10/10 Excellent

Fatima zohra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Anika Müller - Online Reputation Manager on Oct 7, 2020
Lieber Gast, herzlichen Dank, dass Sie unser Haus für Ihren Aufenthalt in Leipzig wählten und sich die Zeit nahmen, uns so hervorragend einzuschätzen. Wir sind gern Gastgeber und solch positive Bewertungen wie Ihre, ist die schönste Belohnung für unser gesamtes Team. Wir freuen uns darauf, Sie bald wieder einmal in unserem Hause willkommen heißen zu dürfen. Mit besten Grüßen aus Leipzig, Ihr Team von den H-Hotels, Anika Müller - Online Reputation Manager

8/10 Good

Sharon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feedback on my first stay at Hyperion, Leipzig.
It appeared a bit strange as we had the covid19 measures in place. But since we came to visit family we ate outside and didn't require breakfast there. However, I did get free coffee early in the morning. :) My only concern was taking £135.00 off my debit card when I checked in. They stated it would cover any food/drinks I might use. Took 3 days for it to return on my account after I had checked out. Not happy about this.
Stayed 3 nights in Aug 2020
Response from Anika Müller - Online Reputation Manager on Aug 25, 2020
Dear Sharon, Thank you for taking the time to submit a review about your experience. We want to apologize for the inconvenience and are truly sad that this happened. Please know that it would be a pleasure if you would give us another chance to stay with us, and enjoy a wonderful experience! Best regards, Your H-Hotels Team, Anika Müller - Online Reputation Manager

10/10 Excellent

Katharina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel befindet sich direkt neben Prominadenbahnhof. Neben Hotel ist ist schönes Parkhaus auch für grössere Autos geeignet. Preis15€/24 Std. Es gibt schöne Zimmer mit schalldichten Fenstern. Das Hotel bittet ein vielfältiges Frühstück für jedermann. Im Preis auch inbegriffen Minibar( erst seid diesem Jahr), die täglich nachgefüllt wird, sowie Sauna und Fitnessraum. Sauna ist sehr zu empfehlen 60 und 90 Grad, ist wirklich sehr schön gemacht. Wir kommen sehr gerne wieder.
Stayed 2 nights in May 2024

10/10 Excellent

Erwin, Güssing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liegt neben Hauptbahnhof. die wichtigsten Punkte der Stadt in 10 min zu Fuß zu erreichen. optimal.
Stayed 3 nights in May 2024
Response from Anika Müller - Online Reputation Manager on May 14, 2024
Lieber Erwin, tausend Dank für Ihr wundervolles Feedback, über das sich das gesamte Team sehr gefreut hat. Schön, dass wir Sie von unserem Hotel überzeugen konnten. Hoffentlich sehen wir uns bald wieder! Mit herzlichen Grüßen aus Leipzig, Ihr Team von den H-Hotels,

10/10 Excellent

Andreas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Herr Hermann Thomas an der Rezeption liebt seinen Job und das merkt man auch! Man war mehr als willkommen! Danke für die nützlichen Informationen. Wirklich das einzig minimale Manko war, dass nicht immer alles am Frühstücksbuffet nachgefüllt wurde. Z.B. frisch gepresster Orangensaft, den hätte man aber wahrscheinlich auch bestellen können und hätte ihn geliefert bekommen. Rundum ein toller Aufenthalt und ich würde wieder buchen.
Stayed 2 nights in May 2024
Response from Anika Müller - Online Reputation Manager on May 13, 2024
Lieber Andreas, vielen Dank für diese tolle und umfangreiche Bewertung, die sicherlich sehr hilfreich für viele andere zukünftige Gäste ist. Es ist sehr schön zu lesen, dass Sie sich bei uns rundum wohl gefühlt haben und wir für Sie wieder in frage kommen. Wir freuen uns auf Ihren nächsten Aufenthalt, wo wir Sie erneut begeistern möchten. Mit freundlichen Grüßen aus Leipzig, Ihr Team von den H-Hotels,

10/10 Excellent

Nicole, Lübben

Stayed 1 night in Apr 2024
Response from Anika Müller - Online Reputation Manager on May 2, 2024
Liebe Nicole, herzlichen Dank, dass Sie unser Haus für Ihren Aufenthalt wählten und sich die Zeit nahmen, uns so hervorragend einzuschätzen. Wir sind gern Gastgeber und solch positive Bewertungen wie Ihre, ist die schönste Belohnung für unser gesamtes Team. Wir freuen uns darauf, Sie bald wieder einmal in unserem Hause willkommen heißen zu dürfen. Mit herzlichen Grüßen aus Leipzig, Ihr Team von den H-Hotels,

10/10 Excellent

Christoph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, saubere Zimmer und sehr gutes Frühstück.
Stayed 1 night in Mar 2024
Response from Anika Müller - Online Reputation Manager on Apr 3, 2024
Lieber Christoph, vielen herzlichen Dank, dass Sie nach Ihrer Heimreise an uns gedacht haben und Ihre Eindrücke mit uns und unseren zukünftigen Gästen teilen. Es ist schön zu lesen, dass Sie einen angenehmen Aufenthalt bei uns hatten. Wir würden uns sehr freuen, Sie schon bald wieder in unserem Hause begrüßen zu dürfen! Mit besten Grüßen aus Leipzig, Ihr Team von den H-Hotels,

10/10 Excellent

Cornelia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entspanntes Hotel, perfektes Ambiente, sehr aufmerksames Personal, ein Aufenthalt zum Wohlfühlen.
Stayed 3 nights in Mar 2024
Response from Anika Müller - Online Reputation Manager on Mar 25, 2024
Liebe Cornelia, vielen Dank für die positive Beschreibung Ihres Aufenthaltes in unserem Haus. Es ist für uns sehr wichtig zu erfahren, mit welchen Eindrücken unsere Gäste unser Haus in Erinnerung behalten. Wir würden uns freuen, wenn Sie uns in Zukunft wieder besuchen und wünschen Ihnen bis dahin eine gute Zeit! Mit besten Grüßen aus Leipzig, Ihr Team von den H-Hotels,

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal,sauberes und stilvolles Zimmer,ruhig,die großen Fenster sind ein absolutes Highlight. Frühstück war hervoragend. In allem ein gelungener Aufenthalt und gerne wieder
Stayed 1 night in Mar 2024
Response from Anika Müller - Online Reputation Manager on Mar 18, 2024
Liebe Peggy, vielen Dank für Ihre Bewertung. Unser Team gibt jeden Tag aufs Neue sein Bestes, um die Erwartungen unserer Gäste zu erfüllen und zu übertreffen, und Bewertungen wie Ihre zeigen uns, dass wir auf dem richtigen Weg sind - vielen Dank dafür! Was könnten wir Ihren Schilderungen noch hinzufügen außer: Kommen Sie bald wieder, wir freuen uns auf Sie! Mit herzlichen Grüßen aus Leipzig, Ihr Team von den H-Hotels,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Anika Müller - Online Reputation Manager on Jan 30, 2024
Dear Guest, Thanks a million for the amazing rating on your stay at our hotel. We are delighted that you enjoyed your time with us so much and we hope to welcome you back again very soon for another fantastic abidance in Leipzig. Sincerely, Your H-Hotels Team,

10/10 Excellent

Maximilian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Sehr nettes Personal an der Rezeption - viele Tipps, schneller Service. Gepäck lagern nach Check-out war auch möglich. Ansonsten sehr schönes Hotel direkt neben dem Bahnhof.
Stayed 1 night in Jan 2024
Response from Anika Müller - Online Reputation Manager on Jan 10, 2024
Lieber Maximilian, herzlichen Dank für Ihr freundliches Feedback! Es freut uns sehr zu hören, dass Sie mit unserem Personal an der Rezeption zufrieden waren und von den vielen Tipps profitieren konnten. Wir legen großen Wert auf einen schnellen und zuvorkommenden Service, daher freut es uns besonders, dass Sie dies positiv hervorheben.Es war uns eine Freude, Ihr Gepäck nach dem Check-out für Sie zu lagern – wir möchten sicherstellen, dass Ihr Aufenthalt so bequem wie möglich ist. Schön, dass Sie auch die zentrale Lage unseres Hotels neben dem Bahnhof genießen konnten.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und stehen Ihnen jederzeit gerne für weitere Anliegen zur Verfügung. Liebe Grüße aus Leipzig, Ihr Team von den H-Hotels,

10/10 Excellent

Maud

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Anika Müller - Online Reputation Manager on Jan 1, 2024
Dear Maud, Thanks a million for the amazing rating on your stay at our hotel. We are delighted that you enjoyed your time with us so much and we hope to welcome you back again very soon for another fantastic abidance in Leipzig. Best regards, Your H-Hotels Team,

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Anika Müller - Online Reputation Manager on Jan 1, 2024
Lieber Martin, herzlichen Dank, dass Sie unser Haus für Ihren Aufenthalt in Leipzig wählten und sich die Zeit nahmen, uns so hervorragend einzuschätzen. Wir sind gern Gastgeber und solch positive Bewertungen wie Ihre, ist die schönste Belohnung für unser gesamtes Team. Wir freuen uns darauf, Sie bald wieder einmal in unserem Hause willkommen heißen zu dürfen. Mit freundlichen Grüßen aus Leipzig, Ihr Team von den H-Hotels,

10/10 Excellent

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Anika Müller - Online Reputation Manager on Dec 15, 2023
Lieber Torsten, herzlichen Dank, dass Sie unser Haus für Ihren Aufenthalt in Leipzig wählten und sich die Zeit nahmen, uns so hervorragend einzuschätzen. Wir sind gern Gastgeber und solch positive Bewertungen wie Ihre, ist die schönste Belohnung für unser gesamtes Team. Wir freuen uns darauf, Sie bald wieder einmal in unserem Hause willkommen heißen zu dürfen. Liebe Grüße aus Leipzig, Ihr Team von den H-Hotels,

10/10 Excellent

Merja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Very nice hotel convienently next to the train station. Really friendly staff, nice modern rooms and comfortable beds. The breakfast is excellent.
Stayed 1 night in Dec 2023
Response from Anika Müller - Online Reputation Manager on Dec 12, 2023
Dear Merja, Thanks a million for giving your recent stay such an awesome rating. We are delighted that you enjoyed a wonderful time with us. Please come back soon for another memorable abidance at our modern city hotel. Greetings from Leipzig, Your H-Hotels Team,

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service
Neues, ansprechendes Hotel mit toller Frühstücksauswahl. Keine Kenntnis vor Anreise über Baumaßnahmen in der Sauna. Keine Nutzungsmöglichkeiten dieser. Günstiges Toilettenpapier in den Zimmern (Industrierollen), die nicht auf die vorgegebenen Ständer passen. Insgesamt zufriedenenstellender Aufenthalt, aber Preis-Leistung hat nicht gepasst.
Stayed 2 nights in Dec 2023
Response from Anika Müller - Online Reputation Manager on Dec 10, 2023
Liebe Julia, vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen während Ihres Aufenthalts in unserem Hotel mit uns zu teilen. Es freut uns sehr zu hören, dass Ihnen unser Hotel gefallen hat und Sie die Frühstücksauswahl ansprechend fanden.Es tut uns jedoch aufrichtig leid zu erfahren, dass Sie vor Ihrer Anreise nicht über die laufenden Baumaßnahmen in der Sauna informiert wurden und somit keine Nutzungsmöglichkeiten hatten. Wir verstehen, wie enttäuschend dies sein kann, und entschuldigen uns für etwaige Unannehmlichkeiten. Es freut uns jedoch, dass Sie insgesamt einen zufriedenstellenden Aufenthalt bei uns hatten. Wir nehmen Ihr Feedback sehr ernst und werden daran arbeiten, die genannten Punkte zu verbessern.Wir hoffen, Sie in Zukunft erneut bei uns begrüßen zu dürfen, um Ihnen einen noch angenehmeren Aufenthalt zu bieten.Mit freundlichen Grüßen aus Leipzig, Ihr Team von den H-Hotels,

6/10 Okay

Poul

Morgen restauranten var mega optaget, det var svært at få et bord og adgang til maden, drikkevarer var langsommelig pga. af mange mennesker. Baren fungerede heller ikke, ventetid og håber først kl. 18.00.
Stayed 2 nights in Nov 2023
Response from Anika Müller - Online Reputation Manager on Dec 5, 2023
Dear Poul, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards, Your H-Hotels Team,

10/10 Excellent

Konrad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr coole Location
Stayed 1 night in Nov 2023
Response from Anika Müller - Online Reputation Manager on Nov 28, 2023
Lieber Konrad, mit großer Freude haben wir gelesen, dass Sie mit unsere Lage sehr zufrieden waren. Wir freuen uns schon heute auf Ihren nächsten Aufenthalt. Mit herzlichen Grüßen aus Leipzig, Ihr Team von den H-Hotels,

10/10 Excellent

Klaus

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Anika Müller - Online Reputation Manager on Oct 18, 2023
Lieber Klaus, es freut uns sehr, dass Sie Ihren Aufenthalt im unserem HYPERION Hotel Leipzig genießen konnten. Ihre lobende Bewertung ehrt uns sehr. Wir würden uns glücklich schätzen, dürften wir Sie in nicht allzu ferner Zukunft erneut bei uns begrüßen. Liebe Grüße aus Leipzig, Ihr Team von den H-Hotels,